Supporting SUCCESS. premier. computers. Your

Transcription

1 Supporting Your SUCCESS premier computers

2 We are your IT department. We re a team of friendly engineers based in Southend on Sea, and we love technology. We realise you might not, and that s why we re here to help.

3 Premier Computers can help support your business from ad-hoc support through to maintenance contracts with rapid response times. PRODUCTS & SERVICES Laptop Repairs Virus Removal Data Recovery Blue Screen Errors Overheating Issues Desktop PC Repairs Screen Repairs iphone & ipad Repairs Internet Problems Onsite Visits Ad-Hoc Support Managed Antivirus Online Backup Hosted Networking Dedicated Helpdesk Network Storage New PC s & Laptops Ink Cartridges & Paper Keyboards & Mice Wifi Adapters Routers Monitors Cables Printers Antivirus Software We are here to help whether you have a one off problem, just need an ink cartridge, keyboard or a new system. Just call and speak to one of our team or come and visit our store.

4 OUR SERVICES Managed Hosted Trust in our Hosted As a business professional you re under pressure to cut costs, streamline your business, become more productive and efficient, whilst making yourself more available to clients and colleagues. So when the time comes to move to your to Hosted Exchange, make sure you choose a platform that guarantees you a safe and secure environment Reduced IT infrastructure costs Instant deployment Enhanced security No upgrade or repairs Exchange 2013 Massive 50GB per mailbox Mobile push technology Shared calendars and contacts Why Hosted Exchange?. Control your costs Moving your Exchange environment into the Cloud means you get all the advantages of on-site collaboration, whilst reducing the IT overhead of running on-site Exchange, you get better control of your costs reducing the need for expensive hardware installations and ongoing maintenance. Get more for less It may cost less to move to Hosted Exchange, but by no means do you sacrifice service quality. The Hosted Exchange environment is super-resilient, is fully managed, and every is scanned for viruses and spam before it arrives in your inbox. 99.9% availability SLA Ensuring you get the best service, the Hosted Exchange platform will be available at least 99.9% of the time.

5 Networks & Cabling OUR SERVICES We Create ONLY THE BEST NETWORKS Comprehensive networking solutions From a basic network for sharing files 1 and printers to a fully-fledged and secure corporate network, we can get 3 you up and running in no time at all. With fully qualified technicians on hand to sort out any issues with broadband ADSL, wireless and wired networks, with network and data security and solutions. Our services include sourcing, 2 installation, configuration and full after-sales support of all hardware and 4 software. When it comes to your IT equipment whether you bought it from us or from a supplier we ll install it for you, and make sure it s working perfectly

6 Managed Cloud Services Hosted File Backup The need for secure and reliable file backup is growing by the day. It goes without saying that the ability to recover your business data quickly in the event of a system failure or data loss is critically important. Microsoft Office 365 Whether you re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Let you create, edit, and share from your PC/Mac with anyone in real time. Cloud services offer businesses rapid deployment, simple management, and often hard to argue with ROI. We have partnered with a number of global leaders to provide a compelling selection of business class solutions. Hosted Security The security threats posed by viruses could result in costly downtime or data corruption, which is why it s so important to have anti-virus protection in place

7 Servers & Networked Storage Server Installation & Support If you are making plans to use new technology to take your business forward, or wish to maximise your existing estate, we will help you to make the right choices. Network Attached Storage. (NAS) NAS systems provide file storage, backup, disaster recovery, security management and virtualization applications for businesses. NAS not only operates as a file server, but is specialised for this task as its hardware, software & configuration has been designed to run many server elements.

8 A High Quality Low Cost Solution A support service for PC s, laptop s & server s providing a high quality pro active support solution managing your IT infrastructure 24/7 Why do I need it? Any business that utilises IT in its day to day operations, needs to consider how it would cope if there was a problem. How would you identify the source of this problem and then quickly fix it to minimise downtime? Our support services have been designed to take care of your problems for you. Our state of the art monitoring carries out 24x7 checks that enables us to identify and fix many problems before they inconvenience your business. Who is it for? Almost every type of business is now dependent on their IT investment to improve efficiency, reduce cost and increase customer service. Such a support requirement needs a service that gives instant access to experts who can identify and fix the problem whatever occurs.

9 Pro Active Support Solutions KEY FEATURES Pro Active System Monitoring Telephone & Support Remote Access Support BRONZE SILVER GOLD PLATINUM Pay as you go? If you normally manage your own IT but have a problem you just cant sort or maybe you dont want all the benefits of a support package then no problem. Guaranteed Response Time Guaranteed Onsite Response Preventative Maintenance Patch Management Preventative Maintenance Visits 4hrs* Next Day* 1hr* Same Day* 1 per year 30min* Same Day* 2 per year Give us a call and we will be more than happy to help. Want to be different? If any of our pre defined packages dont fit your needs then give us a call and we can produce a package that suits you. Onsite Support Cost per Workstation % off Cost per Server % off Included* * Conditions apply Please ask for details Prices exclude VAT

10 For over 10 years Premier Computers has shaped the IT requirements of large and small organisations, across a diversity of business sectors and home users. We have brought together a suite of complementary technologies and services to drive innovation, deliver real value and provide a return on investment. We are proud of our high client retention rate, which we put down to our strong values and customer service approach to everything we do. Feel free to contact us with any questions you may have or if you would like to discuss your needs in more detail. CHRIS LOADER Director Winners of 5/10 National Reseller Awards 2014 Business IT Support THE WAY IT SHOULD BE

11 CLIENTS WE SUPPORT Matthams & Co Accountants We have been using Premier computers for a number of years and now consider them a reliable single point of contact for all of our IT issues.

12 Premier Computers can help support your business from ad-hoc support through to maintenance contracts with rapid response times. 1-2 Earls Hall Parade Southend On Sea Essex, SS2 6NW