Human Resources Professional Development Program

Transcription

1 Human Resources Professional Development Program

2 Stephenson Mansell Group Professional Development Program for Human Resources Practitioners Stephenson Mansell Group (SMG), one of Australia s most established executive development firms, has coached and mentored more than 5,000 leaders over the past 15 years. Now, through its Professional Development Program, SMG is providing an exclusive forum for Human Resources practitioners to enhance their own coaching and influencing skills. Purpose Based on our recent research findings, critical capabilities that are needed in our increasingly complex and high-pressure business environments include: Influencing skills Resilience Agility to manage complexity Communication skills Ability to lead and develop talent This program equips HR Practitioners with these skills while preparing them to coach leaders in these areas. Who should attend? Senior Human Resources and Organisational Development professionals with some coaching experience who want to take their coaching and personal and professional development to the next level Program Outcomes Use enhanced coaching skills and knowledge for both internal coaching and deployment of coaching within your organisation Build self-awareness, resilience and effectiveness and coach others to do the same Get traction with senior leaders seeking to shift behaviour and/or lead change in the organisation Assess the root cause of behaviour with reference to psychological theories Analyse the dynamics of your organisational system and the role you play in this to increase your effectiveness Network with other like-minded professionals The program will include fireside chats with our experienced coaches Program structure and fees 5 x 1 day sessions over 4 months and a half day review and assessment session with SMG coaches Cost for the program is $3,800 + GST Limited to 6-8 participants to create an intimate setting for learning Please complete and return the application form. Applications will be reviewed and a coaching assessment and meeting arranged to secure entry into the program Once selected, an invoice outlining payment details will be ed to the individual or organisation as requested All workshop materials, textbooks and refreshments are included Note: Participants must satisfactorily complete all sections of the course to be awarded Stephenson Mansell Group Professional Development Program Certificate Dates for 2014 Thursday & Friday March Friday April 4 Friday May 16 Friday June 20 Friday July 31 (9.00am-1.00pm)

3 Program Overview Jan Feb Mar April May June July Applications received Self assessment & assessed coaching session Day 1 & 2 Introduction & Coaching in the system; Coaching to influence and lead change Coaching assessment and feedback Day 3 Coaching leaders for resilience Day 4 Influences from the past & Managing our emotions Day 5 Coaching leaders on values and purpose & The coaching relationship Prior to the program, participants will complete a self-assessment of coaching competencies and participate in an observed coaching session. Verbal feedback will be provided in order to establish goals for the program. Within the program there will be many opportunities to practice coaching and gain feedback At the end of the program, participants will be re-assessed to measure progress Day One Introduction We review the key program outcomes and set professional development goals for the next six months. We explore the purpose of coaching in organisations and research on the leadership skills and behaviours that will drive future performance. Coaching in the system This program gives an overview of key coaching models and approaches. At the same time, effective coaching is not about using off the shelf coaching techniques. Coaching in the system teaches how to map out the factors influencing the individual including their role, background, organisation and relationship with coaching and those they work with. This module also covers the role of the system and the complexity in shaping leader behaviour and how this can be managed. Day TWO Coaching to influence and lead change Effective influencing and change management are critical success factors for HR and business leaders alike. This module presents a structured approach for leaders to assess their current relationships and how they can get more traction with key stakeholders to achieve their objectives. Participants review the process of change at the individual, team and organisational level with reference to key models and the latest thinking in neuroscience and neuroplasticity. Half Day Closing Session Program Review & Coaching Assessment Self assessment & assessed coaching session

4 Day THREE Coaching leaders for resilience This module provides a framework for understanding the causes of stress and anxiety at work and how this impacts performance. Participants first seek to understand their own stress responses and their impact and then how they can coach others in this area. We look at how leaders can build resilience, manage their energy and apply techniques in mindfulness and positive psychology. Day FOUR Influences from the past Participants learn how their personal history has shaped their management and leadership style. Becoming more self-aware of unconscious roles and automatic responses that are linked to the past can help us to let go of unhelpful reactions and choose to lead and respond in a new way. Managing our emotions This module includes practical strategies, techniques and tools to assist leaders to manage their emotional and behavioural responses. This draws on the discipline of cognitive behavioural therapy which focuses on how people think and behave and how this impacts what they pay attention to and how they interpret their environment. Cognitive behavioural strategies and techniques can assist leaders to increase self-awareness and their capacity to manage themselves and respond differently. Day FIVE Coaching leaders on values and purpose These days employees ask themselves questions such as does this company provide the right value proposition?, are my values aligned with the company? and what will give me satisfaction in my role and career? The alignment of values, beliefs and action is critical for optimum performance as a leader. This module focuses on the sources of meaning and purpose at work to support leaders to drive their own engagement. The coaching relationship Understanding the relationship between the role of the coach, coachee and organisation is fundamental to successful coaching outcomes. Participants learn an approach to using their own emotional responses as a source of data and evaluating the outcomes. This forms a methodology for self-reflection and continued learning and growth at work. HALF DAY CLOSING SESSION Program review Coaching assessment Self-assessment Observed coaching feedback Verbal feedback on coaching

5 Faculty The program will be led by Joanne Lum, one of SMG s experienced coaches and facilitators. Other members of our SMG executive and coaching team with senior business and psychology experience will also contribute to the program. JOANNE LUM (SYDNEY) EXECUTIVE COACH & FACILITATOR EXPERTISE / SPECIALISATIONS: Leadership improvement Change Management Career Development Team and personal development Communication and conflict management RELEVANT EXPERIENCE: With a background in clinical social work and psychotherapy in the health sector, Joanne has proven skills and expertise in the psychology of individuals and groups, especially insight and understanding into human motivation and behaviour. With over 15 years experience as a consultant executive coach and facilitator, Joanne has worked across a number of industries, in particular, the legal, financial, property, retail, health and pharmaceutical sectors. She applies a number of modalities including, transformational learning, positive psychology, integral theory and emotional intelligence to support individuals and organisations to achieve outstanding business outcomes. Amongst her achievements is the successful design and delivery of an emotional intelligence/knowledge of self program to a major pharmaceutical company as part of an ongoing leadership development program. This significantly enhanced the effectiveness of their sales team. Previously, she was employed as a Learning and Development Manager with a not for profit community organisation. In this role, Joanne gained substantial experience in developing new business, consulting with clients, conducting needs analysis, developing content, project managing, and delivering to individuals and groups. She was responsible for the development and selling of coaching services to existing clients and demonstrating the value of coaching to these organisations. Her passion for leadership development work, coupled with her experience and qualifications in social work, social policy and somatic psychotherapy, enable her to offer high level skills that generate optimum performance. QUALIFICATIONS & TRAINING: Bachelor of Arts and Social Science (Mitchell College of Advanced Education), now Charles Sturt University Bachelor of Social Work and Social Policy, University of Sydney Certificate IV Training and Assessment (TAE) Turning Point, Mastery and Service and Group Dynamics, People Knowhow Certificate in Somatic Psychotherapy Accredited Life Styles Inventory (LSI) practitioner Leadership Maturity Framework & Profile, with Dr Susanne Cook Greuter Enneagram two day training workshop CCL Benchmarks Accreditation Integral Coaching Foundation and Apprenticeship Module (Integral Coaching Canada). PERSONAL INTERESTS: Iyengar yoga, community work, theatre, travelling with her husband, spending leisure time with family and friends. WORKING WITH JOANNE LUM: Reflecting on the course over the last few days I ve realised how much I have gained from the whole experience. I have now decided to undertake additional reading on self development with Joanne s guidance and for me that is significant, as I have been very sceptical of such things in the past.

6 VIRGINIA MANSELL (SYDNEY) OWNER & EXECUTIVE CHAIRMAN As an organisational consultant, executive coach and leadership development facilitator, Virginia understands the critical and complex business issues facing CEO s and senior executives. With 30 years experience in the HR and professional development sector, she has been at the forefront of the executive coaching and leadership development profession, including working with many Australian blue chip companies. EXPERTISE / SPECIALISATIONS: Executive coaching, group facilitation, team coaching, executive coaching supervision Program design and development Key client relationships and strategic partnerships Understanding business challenges, and how strategic and HR challenges align to build a strong culture RELEVANT EXPERIENCE: Virginia has been a registered psychologist for 18 years, complemented by a significant background in HR management and counselling psychology. She has worked as a psychotherapist and senior corporate clinicalconsultant, including the design and delivery of individual and group based development programs. Virginia believes that corporate experience backed by a clinical skill base are vital credentials for executivecoaching. Between , Virginia was Managing Director of the Mansell Group, where she built a significant and profitable business working with such blue chip clients as Freehills, Deloitte AMP, AGL and Lion Nathan. In 2005, she acquired and became Managing Director of the expanded Stephenson Mansell Group (SMG). At SMG, Virginia oversees and delivers a number of key client relationships, assisting in identifying their core development needs to ensure strategic alignment, and overseeing service delivery and the case management of projects and assignments. Virginia also directs SMG s training and professional development program. She is committed to providing genuine thought leadership, ensuring her clients are across current business challenges and how they impact on their organisations. She has introduced a range of new SMG programs, including Wellbeing in the Workplace, Women s SupportProgram, Advanced Leader as Coach and Leadership at the Peak. Virginia leads SMG s business development strategy and is also responsible for development of the firm s intellectual property; in 2009, she wrote the well received book, The Focused Executive: Leadership & Management Skills in Challenging Times. Amongst her most recent projects, Virginia has led and delivered a major executive development and coaching program for Australia s largest conglomerate in partnership with Centre for Creative leadership. She is also currently working with a large publicly listed organisation with the CEO and executive team to align the business strategy with career and succession plans. QUALIFICATIONS & TRAINING: BA in Psychology & Statistics; Postgraduate Degree in Counseling Psychology (high distinction) Master Coach with over 10,000 hours of coaching and coach supervision Professional psychology training under the direction of Francis Macnab (Founder & CEO, Cairn Millar Institute) Fellowship and consultancy with Australian Institute of Socio Analysis (1999) Professional Coaching Workshop with Dr Anthony Grant, Coaching Psychology Unit, University of Sydney (2001) Leadership and Authority in Organisations, residential at the Tavistock Institute, London (2004) INSEAD Leadership for Creativity program (2007 residential), with Manfred Kets de Vries Leading practitioner of the LEA 360 feedback tool Accredited in Centre for Creative Leadership Benchmarks Assessment. PROFESSIONAL APPOINTMENTS & MEMBERSHIPS: Member, Australian Psychological Society Member, Australian Institute of Company Directors Member, Women s Chiefs of Enterprise International Member and main contributor, Standards Australia Coaching Guidelines Committee Fellowship, Australian Institute of Socio Analysis. PERSONAL INTERESTS: Spending time with extended family and friends, physical fitness (swimming, boxing, yoga, running and walking), golf, snow skiing, travelling, cooking, reading, regular participant in RIGPA leadership retreat. WORKING WITH VIRGINIA MANSELL: I have worked with Virginia for over two years...she provides a great balance of coaching, personal insight and tools to help me develop a high performing team. What distinguishes SMG is their ability to really get to the root cause of people issues and provide easy to use strategies and techniques that work in the business environment without constant prompting and reinforcement. I always felt that I would be stretched and challenged to go further in my development.

7 LOUISE TAYLOR (SYDNEY) ASSESSMENT AND LEADERSHIP PROGRAM MANAGER; FACILITATOR & EXECUTIVE COACH EXPERTISE / SPECIALISATIONS: Executive Coaching Leadership development programs Cultural and Organisational Change Career development and planning Individual, team and culture assessments RELEVANT EXPERIENCE: Lou has 10 years experience in corporate and professional roles in Sydney and London. Prior to SMG she has held roles as a marketing analyst at L Oreal, HR/OD practitioner at Vodafone, and a Senior Consultant andcoach at Axialent, a global leadership firm. Her experience cuts across a range of industries with leading firms in technology, financial services, retail, consumer goods, media, professional services and pharmaceuticals. Lou is an expert on assessments for individuals, teams and organisational culture having delivered over 60 assessment projects, with clients such as Microsoft, GE Money, HSBC, Google, Yahoo!, 3mobile, AXA, GM and Astra Zeneca. She works with clients to design and deliver programs that are evidence based and linked to strategic objectives, e.g. executive team workshops and large scale executive and cultural development programs. Lou has coached more than 100 executives in Sydney and Europe, with a focus on career development and transition, influencing, constructive communication and managing emotions and stress. Lou is a skilled, ICF (ACC) qualified coach, whose strengths are listening at a deep level and helping clients gain actionable insights and get results. Lou is also experienced in facilitation for team alignment and effectiveness and facilitates Stephenson Mansell Group s professional development programs. Lou is passionate about diversity and women in leadership. At Vodafone, as Diversity Manager, she pioneered Women s networking events and a cultural agenda to become an Employer of Choice for women. At Axialent, she led a program facilitating multicultural teams at a global bank. QUALIFICATIONS & TRAINING: BSc in Human Resource Management and Industrial Relations from the London School of Economics Diploma in Counselling and Psychotherapy, Jansen Newman Institute (current) Internal Axialent coaching accreditation, based on Dr Fred Kofman s Conscious Business Walking the Talk Academy Culture Management accreditation Accredited and Master Trainer Career Analysis and Planning with Career Engagement Group (CEG) Accredited in Human Synergistics LSI, GSI and OCI Coach training graduate from CoachU, ACC credential from the International Coaching Federation (ICF) PERSONAL INTERESTS: Yoga, cooking, SCUBA diving, languages (fluent in French and German and basic Spanish) and travel WORKING WITH LOU TAYLOR: Lou is an outstanding consultant with a keen eye for the details that matter in organisations. Her experience of interviewing in companies to ascertain a practical understanding of their corporate culture and her ability to describe that in a compelling way is second to none. In addition to this rare skill, Lou is a skilled facilitator and coach who offers a good blend of care and challenge for her clients.

8 JOHN DRABBLE (SYDNEY) EXECUTIVE COACH, MENTOR & FACILITATOR EXPERTISE / SPECIALISATIONS: Highly effective results orientated coach & mentor Skilled at working with teams and individuals Accomplished group facilitator CEO performance reviews Working with senior executives across a range of functions and tailoring programs to suit the specific needs of each client RELEVANT EXPERIENCE: John is an experienced corporate executive with senior management and board experience across a range of industries, disciplines and geographies. He has worked in the FMCG sector and in financial services in Australia, New Zealand and the UK, with such organisations as Unilever, Mars and AMP. He has over 25 years senior management experience as a functional head, in general management, and as a CEO and Managing Director of both listed and unlisted businesses. John joined Stephenson Mansell Group in 2009 to increasingly devote his energies to executive leadership and development through professional mentoring and coaching. QUALIFICATIONS & TRAINING: John graduated with a BSc (Hons) in Management Sciences and is accredited in a range of assessment tools, with the ability to draw upon and apply a range of coaching methodologies. These include: SMG Coaching, Level 1 (coaching competencies for performance, change, career, EQ) SMG Coaching, Level 2 ( Advanced leader as Coach Training, contextual coaching across all psychology theories) SMG Coaching, Level 3 (ELE, LAP, Integral Coaching, CCL benchmarks, LEA, LSI and GSI). PROFESSIONAL APPOINTMENTS & MEMBERSHIPS: John has extensive experience with Boards as an executive, coach, Board member and Chairman. He has also been a trustee of various superannuation funds. PERSONAL INTERESTS: Travel, reading, outdoor recreational activities, sport and family. WORKING WITH JOHN DRABBLE: My objective is to be the best leader I can possibly be and to have a chance of achieving that I need a great coach. John has great experience at a senior leadership level. This knowledge for me was important, because that is something I can relate to and it makes him someone whose opinion is valuable. The one common thing about all our sessions is the way they end; with me having a skip in my step, whilst feeling mentally drained from the intellectual and emotional exertion. For me the scariest trait John has is his ability to identify a weakness that you are trying to hide or gloss over. Like peeling an onion, his questioning has the effect of making me confront myself in ways that I have never confronted myself before, and he never lets me get away with a superficial reply. I think that s the thing about striving to be the best you can be, the only way you can achieve it is to have someone force you to do what at times you think is impossible for yourself. There are times when I feel I am being pushed to the limit, but as I continue to learn it is only me who puts any limits on myself. Sometimes I just need John to help me see that is what I am doing to myself.