Unitil Service Corp. Departments & Functions
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1 Unitil Service Corp. Departments & Functions Customer Services & Business Development Regulatory, Finance & Accounting S H A R E D - Call Center Operations - Customer Billing - Remittance Processing - Credit and Collections - CIS Data Base Management - Work Order Management System - Internet based services - Energy Efficiency Programs - Business Development - NHPUC, MDPU, MPUC, FERC Compliance - Treasury, Insurance & Cash Mgmt - Forecasting & Budgeting - General Accounting & SEC Reporting - State and Federal Tax Compliance & Reporting - Accounts Payable - Plant / Construction Accounting - Legal S Engineering and Operations Energy Contracts E R V - Electric Distribution - Gas Distribution - Safety and Protection - CAD / GIS Services - Electricity & Gas Procurement - Contract & Portfolio Management - Energy Trading & Market Analysis I C E S Corporate & Administration - Executive Services - Administrative Support - Human Resources - Facilities - Internal Audit - Communications Technology - LAN/WAN & Desktop Services - Data Base & Systems Development - Telecommunications
2 Distribution Operation Center Departments & Functions L O C A L S E R V I C E S Electric Operations - Distribution System Construction - Distribution System Operation - Distribution System Maintenance - Dig Safe Services - Restoration & Storm Work - Vegetation Control Operations Support - Inventory & Stock Room - Property Records - Administrative Services - Purchasing - Fleet & Transportation Gas Operations - Distribution System Construction - Distribution System Operation - Distribution System Maintenance - Transmission System Construction - Transmission System Operation - Transmission System Maintenance - Energy Productions - Dig Safe Services - Inspections & Gas Surveys - Service Dept. - Appliances Energy Measurement & Control - Meter Reading - Complex Metering - Install & Shut-off Services - Dispatch & Radio Transmission - Substation maintenance
3 Unitil Service Corp. Client Companies Post Acquisition 20 Unitil Service Corp. Regulated Businesses / Regulatory Authority Non-Regulated Businesses Unitil Energy Systems, Inc. Unitil Power Corp. Northern Utilities, Inc. Granite State Gas Transmission, Inc. Fitchburg Gas and Electric Light Company Unitil Corporation FERC FERC Unitil Realty Corp.. Capital Seacoast Division Division NHPUC Maine Division MPUC. New Hampshire Division NHPUC Electric Gas Division Division MDPU Unitil Resources, Inc. Usource, Inc. Usource, LLC
4 Allocated Base O & M Synergies Estimated 20 (in millions) All Line No. UES FGE NU-ME NU-NH GST Other Total Reference OUTSIDE SERVICES (O/S): 1 Pre-Acquisition O/S - Operations and Maintenance $ - $ - $ 3.9 $ 4.2 $ 0.6 $ - $ NU MPUC Report, p Pre-Acquisition O/S - Operations and Maintenance Ex. LMB -7, p.2, L Total Service Company O & M Synergies: $ 7.8 $ 6.7 $ 3.9 $ 4.2 $ 0.6 $ 0.8 $ 24.0 L.1 + L.2 4 Post-Acquisition O/S - Operations and Maintenance Ex. LMB -7, p.2, L Total Service Company O & M Synergies: $ (1.4) $ (1.7) $ (0.9) $ (1.2) $ 0.3 $ - $ (4.9) L.4 - L.3 OTHER G&A O & M COSTS: 6 Other G&A Costs - Operations and Maintenance - - (0.2) (0.2) (0.1) - (0.5) 7 Total Base O & M Synergies: $ (1.4) $ (1.7) $ (1.1) $ (1.4) $ 0.2 $ - $ (5.4) L.5 + L.6
5 $ % $ % $ % Line No. Reference Labor 1 UES $ 6, % $ 4, % $ (1,177) -8.3% 2 Fitchburg 5, % 4, % (1,203) -8.4% 3 NU - ME - 0.0% 2, % 2, % 4 NU - NH - 0.0% 2, % 2, % 5 GST - 0.0% % % 6 Usource % % - 0.0% 7 URI 8 0.1% 8 0.1% - 0.0% 8 URC % % - 0.0% 9 Corp 3 0.0% 3 0.0% - 0.0% 10 Total $ 11, % $ 14, % $ 2, % Ex. LMB-7, p.3, L.12 Overhead 11 UES $ 6, % $ 4, % $ (1,251) -9.1% 12 Fitchburg 5, % 4, % (1,244) -9.0% 13 NU - ME - 0.0% 1, % 1, % 14 NU - NH - 0.0% 2, % 2, % 15 GST - 0.0% % % 16 Usource % % - 0.0% 17 URI 7 0.1% 7 0.1% - 0.0% 18 URC % % - 0.0% 19 Corp 3 0.0% 3 0.0% - 0.0% 20 Total $ 11, % $ 13, % $ 1, % Total 21 UES $ 12, % $ 9, % $ (2,428) -8.7% 22 Fitchburg 10, % 8, % (2,447) -8.7% 23 NU - ME - 0.0% 4, % 4, % 24 NU - NH - 0.0% 4, % 4, % 25 GST - 0.0% % % 26 Usource % % - 0.0% 27 URI % % - 0.0% 28 URC % % - 0.0% 29 Corp 5 0.0% 5 0.0% - 0.0% 30 Total $ 23, % $ 28, % $ 4, % Construction & DSM 31 UES $ 4, % $ 3, % (1,059) -23.8% 32 Fitchburg 3, % 2, % (820) -18.0% 33 NU - ME - 0.0% 1, % 1, % 34 NU - NH - 0.0% 1, % 1, % 35 Total $ 8, % $ 8, % $ % Total Net Charges UNITIL Service Corp. Labor/ Overhead Allocation Analysis 20 Budget vs. 20 w/ Northern Utilities and Granite State Transmission ($000's) 20 Budget 20 w/northern Change 36 UES $ 7, % $ 6, % (1,369) -7.2% 37 Fitchburg 6, % 5, % (1,627) -8.5% 38 NU - ME - 0.0% 2, % 2, % 39 NU - NH - 0.0% 3, % 3, % 40 GST - 0.0% % % 41 Usource % % - 0.0% 42 URI % % - 0.0% 43 URC % % - 0.0% 44 Corp 5 0.0% 5 0.0% - 0.0% 45 P&L Impact $ 15, % $ 19, % $ 3, %
6 Incremental Salaries Summary by Departments Line No. Qty Salary Reference DOC Level (Existing Positions) Union DOC Operations 38 Metering & Control 13 Operation Services 6 57 Non Union DOC Operations 13 Engineering 2 Marketing 7 Operation Services 6 28 Total DOC Level 85 USC Level (New Positions) 1 Regulatory 3 $ 249,687 2 Business Services 1 62,956 3 Human Resources 1 45,000 4 Finance 2 125,912 5 Information System 2 125,000 6 Accounting 4 297,996 7 Energy Contracts 2 159,320 8 Financial Services 2 153,323 9 Operations 13 1,011, Customer Operations , Communications 1 62, Total USC Level 42 2,742,000 Total Staffing Resources 127 $ 2,742,000
7 Unitil / Northern Utilities - Integration Planning In 2009, we independently operate Northern as a fullyintegrated operating subsidiary of Unitil in concert with our other utility operating companies and consistent with Unitil s standards of operating, financial and regulatory excellence. By November 1, 20, be prepared to implement the integration of 100% of the Business Processes of Northern with the Business Processes, IS Tools, Policies, Procedures and Controls of Unitil in a timely and cost effective manner. 1
8 Unitil / Northern Utilities - Integration Planning By March 28, 20: identify and document each business process in Unitil and/or Northern which is to be integrated. By April 14, 20: compile the integration plans of all of the business processes into a ready-to-execute consolidated Business Integration Plan, which reflects logical agreement among the business process owners. By May 5, 20: associate the teams at Unitil with the teams at Northern who, together, will design and test the business process integrations. Be ready to implement plans. Execute when ready. 2
9 Business Integration Steps and Timeline MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 09 Pre-Planning Understand and Evaluate Processes Develop Approach; Identify Synergies Design Organizational Structure Integration Planning Develop Functional Implementation Plans Establish Priorities Implementation Planning Create Implementation Plan Implement and Monitor Progress Implementation Transition Services 3
10 Unitil / Northern Utilities Business Integration Area of Responsibility Primary Functions Unitil Contact Northern Utilities Contact Granite State Contact Transition Coordination Accounts Payable Construction Accounting Corporate Accounting Disbursements, Invoice Distribution, Reporting, Vendor Master File Construction Authorization, overhead rate calculation, plant continuing property records, depreciation, AFUDC, CIAC, Construction Work Orders General Ledger, Financial Reporting, Tax Accounting and Compliance, Service Company allocations Laurence Brock VP and Chief Accounting Officer Ph: Cell: [email protected] Raymond Letourneau Director, Operations Ph: Cell: [email protected] Location: Kensington, NH Raymond Morrissey VP, Information Systems Ph: Cell: [email protected] Deborah Chaput Supervisor, Accounts Payable Ph: [email protected] Tressa Northrup Manager, Utility Accounting and Budgeting Ph: [email protected] Deborah Mahoney Manager, General Accounting Ph: [email protected] Page 4 of 10
11 Unitil / Northern Utilities Business Integration Area of Responsibility Primary Functions Unitil Contact Northern Utilities Contact Granite State Contact Regulatory Risk / Insurance Treasury Business Services / Sales Customer Service Rates, Tariffs, Compliance filings Insurance (All) acquisition and claims auto, general liability, workers comp, environmental Cash Management, Bank Relations, Lines of Credit, Leases Energy Efficiency, Gas Sales, Products and Services All Billing, Cash Remittance, Credit and Collections, Monthly reconciliation Customer communication and relations Karen Asbury Director, Regulatory Services Ph: [email protected] Thomas Gatherum Risk Manager Ph: Cell: [email protected] Location: Concord, NH Robyn Tafoya Director, Finance Ph: [email protected] Cindy Carroll Director, Business and Economic Development Ph: Cell: [email protected] Mark Lambert Director, Customer Service Ph: [email protected] Location: Concord, NH Mary Jane Cleveland Manager, Billing and Collections Ph: [email protected] Location: Concord, NH Lisa Desrochers Manager, Customer Relations Ph: [email protected] Location: Concord, NH Page 5 of 10
12 Unitil / Northern Utilities Business Integration Area of Responsibility Primary Functions Unitil Contact Northern Utilities Contact Granite State Contact Human Resources / Payroll Energy Measurement and Control Engineering All Benefits, Human Resources, Payroll Dispatching Monitoring, Nominating & Balancing, Reporting, Supplier Service Billing. Metering Installation, Reading, Testing, Revenue Protection Regulatory reporting, GIS, CAD, Gas SCADA, Land & Easements, materials Gas System planning and design Safety George Long VP, Administration Ph: Cell: [email protected] Betsy Shaw Sr. Human Resources Analyst Ph: [email protected] Justin Eisfeller Director, Advanced Grid Operations Ph: Cell: [email protected] Location: Concord, NH Kevin Sprague Director, Engineering Ph: Cell: [email protected] Roger Barham Sr. Gas Engineer Ph: [email protected] Michael Monroe Safety Compliance Manager Ph: [email protected] Page 6 of 10
13 Unitil / Northern Utilities Business Integration Area of Responsibility Primary Functions Unitil Contact Northern Utilities Contact Granite State Contact Gas Operations Service Department: Appliance Service Gas Distribution: Damage prevention, leak management and emergency response, critical valves, abandonment of facilities, system patrolling, construction, OQ, O&M & emergency procedures manuals, Hot Tapping, FG clothing & respirator program Gas Operations and Energy Production: Odorization, pressure regulation & instrumentation, corrosion management, energy production (LNG and LPGA), Operations federal and state DOT code compliance Gas Transmission: O&M & emergency procedures manuals, integrity management, OQ, leak management, damage prevention, pressure regulation, corrosion, construction, critical valves Chris LeBlanc Director, Gas Operations Ph: Cell: [email protected] Location: Fitchburg, MA Chris LeBlanc Director, Gas Operations Ph: Cell: [email protected] Location: Fitchburg, MA Chris LeBlanc Director, Gas Operations Ph: Cell: [email protected] Location: Fitchburg, MA Chris LeBlanc Director, Gas Operations Ph: Cell: [email protected] Location: Fitchburg, MA Page 7 of 10
14 Unitil / Northern Utilities Business Integration Area of Responsibility Primary Functions Unitil Contact Northern Utilities Contact Granite State Contact Gas Operations Support Telecommunications Network Software All Fleet vehicles and transportation, misc. admin support including payroll data entry and budgeting Material Purchasing, Inventory, Plant and Gas Records, Gas Sundry billing for service calls Phone systems, T -1 lines, cell phones, pagers, call center disaster recovery, phone system switch Network architecture, hardware, security, software, PC requirements, desktop support, printers, AS400 All Unitil IS applications (WebOps, HTE, Flexi, etc.) Bob Conner Director, Operations Services Ph: Cell: [email protected] Location: Fitchburg, MA Leigh Willett Manager, Operations Services Ph: Cell: [email protected] Location: Concord, NH Peg Van Hillo Manager, Operations Support Ph: Cell: [email protected] Location: Fitchburg, MA Bob Mayo Sr. Technology Development Analyst Ph: [email protected] Lisa Hartford Network Administrator Ph: Cell: [email protected] Sean Baker Manager, Software Services Ph: [email protected] Page 8 of 10
15 Unitil / Northern Utilities Business Integration Area of Responsibility Primary Functions Unitil Contact Northern Utilities Contact Granite State Contact Budget Capital Budget, O&M Budget Tressa Northrup Manager, Utility Accounting and Budgeting Ph: [email protected] Corporate Governance Legal Finance Corporate Communications (External) Board Actions, SEC and State filings, Legal operations Long Range Forecast, Benchmarking, Financial Forecast, Revenue forecast, Revenue Requirements Community Development, Corporate Brand ID, Government Relations, Media Releases, Outreach, Safety info., Website Sandra Whitney Corporate Secretary Ph: [email protected] Gary Epler Sr. Attorney Ph: Cell: [email protected] Robyn Tafoya Director, Finance Ph: [email protected] George Gantz SVP Customer Service and Communications Ph: Cell: [email protected] Stephanye Schuyler Public Relations Executive Ph: [email protected] Page 9 of 10
16 Unitil / Northern Utilities Business Integration Area of Responsibility Primary Functions Unitil Contact Northern Utilities Contact Granite State Contact Facilities Internal Audit and Controls Building maintenance, HVAC, snow plowing, landscaping George Long VP, Administration Ph: Cell: [email protected] Chad Dixon Director, Internal Audit and Controls Ph: [email protected] Page 10 of 10
17 Unitl Purchase Price Allocation Line No. ESTIMATED AT 12/31/07 1 Equity Purchase Price $ Plus: Working Captial Adjustment Total Projected Purchase Price Allocation to Assets and Liabilities purchased: 4 Book Value of Net Utility Plant Current Assets Other Long Term Assets (Excluding Intangibles) Less: Accounts Payable (11.1) 8 Less: Other Current Liabilities (6.2) 9 Less: Non-Current Liabilities (Excluding Deferred Taxes) (24.4) 10 Total Assets and Liabilities acquired Estimated Plant Acquisition Adjustment: $ (21.4)
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