LTE Internet (Installed)

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1 LTE Internet (Installed)

2 1 Getting Started Basic Concepts Contents of the HBR Box Getting to Know the HBR Front Panel Back Panel Setup Connecting the HBR to the MoCA Network Powering on the HBR Connecting Your Network Devices Connecting Your Wireless Devices via WPS Connecting Your Wireless Device Manually Wired Connection to the HBR Wall Mounting the HBR (Optional) Graphical User Interface (GUI) Main My Router My Network Action Zone GUI: Wireless Settings Wireless Status Basic Security Settings Advanced Security Settings Securing Your Wireless Connection SSID Broadcast Wireless MAC Authentication b/g/n Mode Other Advanced Wireless Options...45

3 5 GUI: My Network Network Status Network Connections Ethernet Properties Wireless Access Point Properties Coax Properties Broadband Connection (LTE) GUI: Firewall Settings General Access Control Port Forwarding DMZ Host Port Triggering Remote Aministration Static NAT Advanced Filtering Security Log GUI: Parental Control Parental Control Rule Summary GUI: Advanced Settings HBA Advanced Pages Diagnostics Restore Defaults Reboot the Router ARP Table Quality of Service (QoS) Local Administration...86

4 8.1.7 Remote Administration Dynamic DNS DNS Server Configuration File System Settings Firmware Upgrade Network Objects Universal Plug and Play SIP ALG MGCP ALG IGMP Proxy Port Forwarding Rules Date and Time Scheduler Rules Routing IP Address Distribution HBR Advanced Pages Diagnostics Restore HBR Defaults Reboot HBR ARP Table Users DNS Server System Settings Port Configuration Date and Time IP Address Distribution GUI: System Monitoring HBR Status Advanced HBR Status System Log Full Status/System wide Monitoring of Connections Traffic Monitoring Advanced HBA Status Bandwidth Monitoring IGMP Proxy Support General Troubleshooting Troubleshooting Your Wireless Connection

5 10.3 Resetting your HBR Configuring Dynamic IP Addressing on Windows

6 1 Getting Started

7 1 Getting Started Introduction HomeFusion Broadband service has been re-branded with the following new name: LTE Internet (Installed). Although the name has changed, it does not impact the service in any way. This user manual will continue to utilize the HomeFusion Broadband name to describe the service. This User Manual helps you get to know your HomeFusion Broadband service and guides you through the configuration of features of the HomeFusion Broadband Router. DMS-CTC v2.0 2

8 1 Getting Started 1.1 Basic Concepts The Verizon 4G LTE Network 4G Long Term Evolution (LTE) is the latest standard for mobile Internet access and offers superior connection speeds compared to 3G, the predecessor. The HomeFusion Broadband Router only supports 4G LTE to access the Internet. It is not possible to fall back to 3G in the event of a temporary service interruption of the 4G LTE network. Your Home Network 4G LTE Network HBA MoCA connection Wired Ethernet connection WiFi connection HBR Your Home Network Your home network consists of the following components: One HomeFusion Broadband Antenna (HBA) One HomeFusion Broadband Router (HBR) One or more network devices (computers, network printers and so on) MoCA is a standard for home networking over a coax connection. The HBA The HBA is mounted on the side of the house and is the interface between the Verizon 4G LTE Network and your MoCA devices. The HBR The HomeFusion Broadband Router is located in your home and is responsible for interconnecting: WiFi devices (for example: portable computers, wireless printers, smartphones with WiFi support and so on) Wired Ethernet devices (for example: computers). MoCA devices (for example: the HBA) This means that all devices that are connected to the HBR will also have access to the HBA, which in turn provides access to the Verizon 4G LTE Network. DMS-CTC v2.0 3

9 1 Getting Started 1.2 Contents of the HBR Box Your box should contain the following items: Verizon Wireless. All Rights Reserved. CONSUMER INFORMATION ABOUT RADIO FREQUENCY EMISSIONS AND RESPONSIBLE DRIVING 4 5 Item Description 1 Four documents: The Quick Start Guide (Start Here) The Safety and Regulatory Notices The Consumer Information about Radio Frequency Emissions and Responsible Driving Important Consumer Information Read these documents before you start using your HBR. 2 The HomeFusion Broadband Router. In this User Manual we will refer to it as HBR. 3 The Wall Mounting kit containing: The wall mount docking station Screws and plugs 4 One power supply for the HBR 5 One yellow Ethernet cable (RJ-45) DMS-CTC v2.0 4

10 1 Getting Started 1.3 Getting to Know the HBR This section introduces you to the different components of the HBR. Topic Page Front Panel Back Panel 10 DMS-CTC v2.0 5

11 1 Getting Started Front Panel Status LEDs WPS button Components On the front panel of the HBR, you can find: The Status LEDs: These Status LEDs allow you to check the state of the services offered by the HBR. WPS button and LED: The WPS button allows you to add new wireless clients to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless key, encryption type). Power LED Color State Description Green Solid Powered on and functioning normally. Blinking Starting up. Amber Blinking Upgrade ongoing. Do not remove any cables or switch off the HBR when the HBR is upgrading. Red Solid Error during startup. Call Customer Care at Off The HBR is powered off. DMS-CTC v2.0 6

12 1 Getting Started Internet LED Color State Description Green Solid Connected to the MoCA network. Blinking Connected to the MoCA network, activity. Amber Solid Connected to the MoCA network but internal registration failure. Blinking Connected to the MoCA network, activity but internal registration failure. Red Solid No link to the MoCA network. Blinking Connected to the MoCA network, HBA could not be found. Off The HBR is either powered off or starting up. Phone LED Phone service is not supported at this time Color State Description Green Solid Connected to the Verizon telephone network. Blinking Call ongoing or connecting to the Verizon telephone network. Amber Blinking Voice mail message available. Red Solid Failed to connect to the Verizon telephone network. Off The HBR is either powered off or telephony is not enabled. Ethernet LED Color State Description Green Solid One or more the device(s) connected to the Ethernet port, no client data activity Blinking One or more the device(s) connected to the Ethernet port, client data activity DMS-CTC v2.0 7

13 1 Getting Started Color State Description Red Solid No devices connected to the Ethernet port. Off The HBR is powered off or starting up. All devices connected to the Ethernet ports are powered off. WiFi LED Color State Description Green Solid Wireless is enabled, no client data activity Blinking Wireless is enabled, client data activity Off The HBR is powered off or starting up. Wireless is disabled. For more information, see 4.2 Basic Security Settings on page 37. WPS LED Color State Description Green Solid WPS successful. Amber Solid WPS button pressed. Red Blinking Blinking at a constant rate Blinking with a pause pattern WPS session ongoing. The session will stop in either of the following cases: After a successful connection. After two minutes. Connection failed or other error, try again. If the problem persists, configure your wireless client manually. For more information, see Connecting Your Wireless Device Manually on page 19. Another WPS session is already ongoing. Wait for two minutes and then try again. If the problem persists, configure your wireless client manually. For more information, see Connecting Your Wireless Device Manually on page 19. DMS-CTC v2.0 8

14 1 Getting Started Color State Description Off WPS not initiated. The HBR is powered off or starting up. For more information on how to connect your wireless clients using WPS, see Connecting Your Wireless Devices via WPS on page 17. DMS-CTC v2.0 9

15 1 Getting Started Back Panel Overview The following picture gives you an overview of all the back panel components: A B C D E F G USB port (A) Allows you to power or charge your USB devices. The USB port can deliver up to 500mA of current. Consult the documentation of your device to check how much current it needs to be able to power or charge. Any other possible use of the USB port is currently not supported. Power switch (B) Allows you to switch the HBR on/off. Power inlet (C) This is where you will plug in the power adapter. Reset button (D) If you press this button for: 2 seconds, the HBR will reboot. 10 seconds, the HBR will return to its factory default settings. All changes that you made to the default configuration will be lost. For example: wireless settings, date and time settings, static IP address allocation and so on. DMS-CTC v2.0 10

16 1 Getting Started LAN Ethernet Ports (E) Allow you to connect your local devices (for example: a laptop, network printer or gaming console) using Fast Ethernet. Each LAN port also has a LED to indicate the state of the Ethernet connection on this port: LED State On Blinking Off Description Device connected to this port, no client data activity. Device connected to this port, client data activity The HBR is powered off or starting up. No device connected to this port. WAN coaxial cable port (F) Allows you to connect the HBR to the HBA. Phone port (G) Allows you to connect your telephone to the Verizon Wireless telephone network. The Phone service is not supported at this time. DMS-CTC v2.0 11

17 2 Setup

18 2 Setup Setup procedure Complete the following steps to setup the HBR: 1 If a different router was being used previously, disconnect it. Remove all components, including power supplies and cables; they will not work with the HBR. 2 Connect the HBR to the HBA. For more information, see 2.1 Connecting the HBR to the MoCA Network on page Power on the HBR. For more information, see 2.2 Powering on the HBR on page Connect your network devices. For more information, see 2.3 Connecting Your Network Devices on page 16. Normally, the Verizon Wireless technician already took care of the installation of your HBR and HBA. So the only thing that you might need to do is add new network devices to your network. In case of problems If you have trouble configuring the HBR, try the following: 1 Refer to Support on page If you did not find a solution in the Troubleshooting section, call the Customer Care at Optional configuration After completing the setup procedure, the HBR is ready for use. Optionally, you can now: Further configure the HBR to your needs (for example, change the wireless security) using the Graphical User Interface (GUI) of the HBR. For more information, see Graphical User Interface (GUI) on page 26. Wall mount the HBR. For more information, see 2.4 Wall Mounting the HBR (Optional) on page 24. DMS-CTC v2.0 13

19 2 Setup 2.1 Connecting the HBR to the MoCA Network Procedure Coax WAN HBR Coax cable 1 Take one end of the coaxial cable and connect into the coaxial wall jack. 2 Connect the other end to the WAN port of the HBR. DMS-CTC v2.0 14

20 2 Setup 2.2 Powering on the HBR Procedure Off On Power 1 Take the power supply that is included with your HBR. 2 Connect the power cord to the Power port of the HBR. 3 Plug the other end into an electrical outlet. 4 Push the On/Off switch to turn on the HBR. 5 Wait a few minutes to allow the HBR to complete the start up phase. 6 The Power LED on the front panel of the HBR must be solid green. 7 After a few minutes, the Internet ( ) LED must be solid green. If this is not the case, make sure that the coaxial cable is connected properly at both ends. For more information, see 2.1 Connecting the HBR to the MoCA Network on page 14. DMS-CTC v2.0 15

21 2 Setup 2.3 Connecting Your Network Devices Introduction This section helps you to connect your network devices (for example, a computer, a network printer and so on) to the HBR network. Connection options If you want to connect your computer to the HBR using: A wireless connection, you can connect your computer: Via WPS push button configuration, proceed with Connecting Your Wireless Devices via WPS on page 17. By manually entering the settings, proceed with Connecting Your Wireless Device Manually on page 19. A wired (Ethernet) connection, proceed with Wired Connection to the HBR on page 23. DMS-CTC v2.0 16

22 2 Setup Connecting Your Wireless Devices via WPS WPS Wi-Fi Protected Setup (WPS) allows you to add new wireless devices to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless key, encryption type). Requirements Your wireless device must support WPS. Check the documentation of your wireless device for this. Both Windows 7 and Windows Vista Service Pack 1 have native WPS support. The HBR must use WPA2 (default setting), WPA+WPA2 or WPA-TKIP. It is not possible to use WPS when the HBR uses WEP or no encryption. Procedure Proceed as follows: 1 Briefly press the WPS button on the HBR: WPS 2 The WPS button LED starts blinking amber. This indicates that the HBR is now searching for wireless devices that are in registration mode. You now have two minutes to start WPS on your wireless device. 3 Start WPS on your wireless device. 4 The HBR is now exchanging the security settings. 5 At the end of the procedure the status of the WPS LED will change to either of the following: Solid green This indicates that you have successfully registered your wireless device. You are now connected to the HBR network. Blinking red at a constant rate This indicates that the HBR could not find your wireless device. Use the same procedure to try again (you do not need to wait until the LED turns off). DMS-CTC v2.0 17

23 2 Setup Blinking red with a pause pattern This indicates that another WPS session is already ongoing. Wait for two minutes and then try again. Troubleshooting If you are having trouble connecting your wireless device via WPS, configure your wireless client manually. For more information, see Connecting Your Wireless Device Manually on page 19. DMS-CTC v2.0 18

24 2 Setup Connecting Your Wireless Device Manually Requirements Your network device must be equipped with a WiFi-certified wireless client. Your network device must be configured to obtain an IP address automatically. This is the default setting. Procedure If you want to connect a computer using the wireless network, configure the wireless client on your computer with the wireless settings printed on the label of the HBR. SSID: ************** WEP/WPA2 key: ************** The default encryption type is WPA2. To configure these settings on: Windows 7, proceed with Connect your computer on Windows 7 on page 20. Windows Vista, proceed with Connect your computer on Windows Vista on page 20. Windows XP, proceed with Connect your computer on Windows XP on page 21. Mac OS X, proceed with Connect your computer on Mac OS X on page 22. On another operating system, consult the help of your wireless client or operating system. DMS-CTC v2.0 19

25 2 Setup Connect your computer on Windows 7 Proceed as follows: 1 Click the wireless network icon ( )in the notification area. 2 A list of available wireless networks appears. Double-click the HBR access point. The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456). 3 Windows prompts you to enter the network security key. Type the WPA2 key that is printed on the back of the HBR in the Network key and Confirm network key box and click Connect. Connect your computer on Windows Vista Proceed as follows: 1 Click Start and click Connect To. 2 A list of available wireless networks appears. 3 Double-click the HBR access point. The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456). DMS-CTC v2.0 20

26 2 Setup 4 Windows prompts you to enter the network security key. Type the WPA2 key that is printed on the back of the HBR in the Network key and Confirm network key box and click Connect. Connect your computer on Windows XP Proceed as follows: 1 Right-click the wireless network connection icon ( or )in the notification area and then click View Available Wireless Networks. 2 A list of available wireless networks appears. Double-click the HBR access point. The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456). If the HBR is not in the list, see Windows can not find the HBR access point on page Windows prompts you to enter the network security key. Type the WPA2 key that is printed on the back of the HBR in the Network key and Confirm network key box and click Connect. DMS-CTC v2.0 21

27 2 Setup 4 You are now connected to the HBR: Connect your computer on Mac OS X Proceed as follows: 1 Click the Airport icon on the menu bar. 2 A list of available wireless networks appears. Select the HBR from the list. The HBR is listed with the network name (SSID) that is printed on the back of the HBR (for example: TNCAP123456). 3 The AirPort window prompts you to enter your WPA password. In the Password box, type the WPA2 key that is printed on the back of the HBR and select the Remember this network box and click OK. 4 You are now connected to the HBR network. DMS-CTC v2.0 22

28 2 Setup Wired Connection to the HBR Requirements Both your network device (for example, a computer, an Ethernet switch and so on) and HBR must have a free Ethernet port. Your network device must be configured to obtain an IP address automatically. This is the default setting. For more information, see 10.4 Configuring Dynamic IP Addressing on Windows on page 143. Procedure Computer HBR Yellow Ethernet Cable Proceed as follows: 1 Take the yellow Ethernet cable that was included in your box. 2 Plug the Ethernet cable into one of the four yellow Ethernet ports on the back of the HBR. 3 Plug the other end of the yellow Ethernet cable into an Ethernet port on the computer. 4 If you have not yet started up your computer, start up your computer. 5 The LED on the connected Ethernet port should be solid green or blinking green. 6 Use the same procedure to connect your other Ethernet devices (computers, network printers and so on). DMS-CTC v2.0 23

29 2 Setup 2.4 Wall Mounting the HBR (Optional) Introduction This section will help you to wall mount the HBR. What you need A power drill A pencil to mark the mounting holes A small level is recommended to level the two holes The following box items: The HBR The wall mount bracket The screws and wall plugs Procedure Proceed as follows: 1 Place the wall mount bracket against the wall at the position where you want to mount the HBR. 2 Mark the mounting holes with a pencil. If possible, use a level placed on top of the bracket to level the bracket. 3 Put the wall mount bracket down. 4 If you want to: Use wall plugs, drill the mounting holes with a 15/64 inches diameter drill bit and insert the wall plugs in the drilled holes. Insert the screws directly into the wall, drill the mounting holes with a 5/64 inches diameter drill bit. The wall plugs are used in softer material such as drywall to provide a more secure mount. DMS-CTC v2.0 24

30 2 Setup 5 Place the wall mount bracket back into position and insert the screws. 6 Carefully hang the HBR on the wall mount bracket. DMS-CTC v2.0 25

31 3 Graphical User Interface (GUI)

32 3 Graphical User Interface (GUI) Introduction The Graphical User Interface (GUI) is a web browser interface that allows you to configure both the HBR and the HBA settings. Requirements JavaScript must be enabled on your browser (this is the default setting). For more information, consult the help menu of your web browser. Accessing the GUI Proceed as follows: 1 Open your web browser. 2 In the Address box, type and press ENTER. 3 The HBR prompts you to enter your user name and password. Enter your user name and password and click OK. If you did not yet change the password, type admin in the User Name box and type the Login password printed on the back label of your HBR in the Password box. Login Password: ************** 4 The HBR GUI appears. DMS-CTC v2.0 27

33 3 Graphical User Interface (GUI) Menu The menu bar on the top contains the following items: Icon Name For more information, see... Main 3.1 Main on page 29. Wireless Settings 4 GUI: Wireless Settings on page 34. My Network 5 GUI: My Network on page 46. Firewall Settings 6 GUI: Firewall Settings on page 54. Parental Control 7 GUI: Parental Control on page 71. Advanced 8 GUI: Advanced Settings on page 75. System Monitoring 9 GUI: System Monitoring on page 126. DMS-CTC v2.0 28

34 3 Graphical User Interface (GUI) 3.1 Main Main page The Main page provides a summary view of the main services of the HBR. The content of the page is divided into three groups: My Router For more information, see My Router on page 30. My Network For more information, see My Network on page 32. Action Zone For more information, see Action Zone on page 33. DMS-CTC v2.0 29

35 3 Graphical User Interface (GUI) My Router Introduction The My Router pane displays the status of the HBR s network and Internet connection and contains the following items: HBR Status Broadband Connection Quick Links HBR Status The HBR Status informs you about the status of your Internet connection: Icon Description Indicates that the HBR is connected to the Internet. Indicates that the HBR is not connected to the Internet. Broadband Connection Under 4G LTE Broadband Connection, you can view: The status of the 4G LTE connection. The signal strength of the 4G LTE connection. DMS-CTC v2.0 30

36 3 Graphical User Interface (GUI) Quick Links The Quick Links section provides links to frequently used pages. The following quick links are available: Port Forwarding Click this link to assign a service (for example a HTTP server) to a network device. Request for this service that are initiated from the Internet will automatically be forwarded to this device. Change Wireless Settings Click this link to configure the wireless access point of the HBR. For more information, see GUI: Wireless Settings on page 34. Change Login User Name/Password Click this link to change your login information. For more information, see Users on page 120. Verizon Help Click this link to view the online help of the HBR. Logout: Click this link to quit your session. You will need to re-enter your user name and password to return to the GUI. DMS-CTC v2.0 31

37 3 Graphical User Interface (GUI) My Network Introduction The My Network pane, provides you an overview of the devices that are currently connected to the HBR. The following information is provided for each device: PC Name: Displays the name that will be used to reference to the device. Connection Type: Displays how the device is connected to the HBR (Ethernet, Wireless or Coax). IP Address: Displays the IP address of the device. Status: Displays whether the device is currently connected or not. DMS-CTC v2.0 32

38 3 Graphical User Interface (GUI) Action Zone Introduction The Action Zone pane allows you to access specific Verizon services and support information. Click: GO TO THE INTERNET NOW to browse to your home page. Quick Start Guide to view the latest version of the Quick Start Guide. User Manual to view the latest version of this User Manual. Protection Plan to view more information on the Verizon Wireless HomeFusion Broadband Protection Plan. FAQ to view the Frequently Asked Questions. to sign into your Verizon HomeFusion Account. DMS-CTC v2.0 33

39 4 GUI: Wireless Settings

40 4 GUI: Wireless Settings 4.1 Wireless Status Introduction The Wireless Status page provides you an overview of the wireless settings that are currently used by the HBR. Overview The following settings are available: Radio Enabled: Displays whether the HBR s wireless radio is active. SSID: To distinguish one wireless network from another, each wireless network has its own network name, often referred to as Service Set IDentifier (SSID). All your wireless devices on your network must use this network name. Channel: Displays the channel to which the wireless connection is currently set. When you select Automatic (default setting), the HBR automatically selects the best channel for your wireless communication. The actual channel will then be displayed between parentheses (for example, Automatic (6) indicates that channel 6 is selected). Security Enabled: Displays whether wireless security is enabled. If security is enabled, the HBR is using one of the following encryption types to secure your wireless connection: WEP 64-bit or 128-bit: The oldest and also least secure encryption type. We recommend to use WPA 2 instead. Only use it if your wireless client does not support WPA. WPA - TKIP The first version of WPA. Only choose this option if none of your wireless clients support WPA2. DMS-CTC v2.0 35

41 4 GUI: Wireless Settings WPA+WPA2: This is a mixed mode. In this mode, WPA2 is the preferred encryption type but wireless clients that do not support WPA2 can still use WPA as encryption type. Choose this option if not all of your wireless clients support WPA2 or if you are not sure. Wireless clients that support WPA2 will use WPA2, the others will use WPA. WPA2 (default): The most recent and most secure version of WPA. Choose this version if you are sure that all your wireless clients support WPA2. When you connect to the HBR, you have to enter the key that is listed next to the encryption type. SSID Broadcast: Displays whether the HBR is broadcasting its SSID. If activated, the SSID will appear in the list when a wireless client scans for available networks. For more information, see SSID Broadcast on page 42. MAC Authentication: If MAC authentication is enabled, only wireless clients that are included in the Access list are allowed to connect. For more information, see Wireless MAC Authentication on page 43. Wireless Mode: Displays the types of wireless device that can join the network. Options include: Compatibility Mode (802.11b/g/n) In this mode b, g and n can be used to connect to the HBR. Legacy Mode (802.11b/g) In this mode only b- and g connections can be used to connect to the HBR n connections are not allowed. WMM: Wi-Fi Multimedia is a QoS (Quality of Service) system for your wireless connection. It prioritizes packets based on their type (voice, video, best effort and background). Received Packets: The number of packets received and sent since the HBR s wireless capability was activated. Sent Packets: Displays the number of packets received and sent since the HBR s wireless capability was activated. DMS-CTC v2.0 36

42 4 GUI: Wireless Settings 4.2 Basic Security Settings Introduction The Basic Security Settings page allows you to configure the basic wireless settings of the HBR in a step-by-step approach. Your changes will only be applied as soon as you click the Apply button. Overview of the steps This section describes: Step 1: Turn Wireless ON/OFF Step 2: Change the SSID setting to any name or code you want Step 3: Channel Step 4: Click on the button next to WEP Step 5: Select a WEP Key Step 6: Turn WPS ON Step 7: Write down wireless settings Step 1: Turn Wireless ON/OFF If you want to: Turn on the wireless interface, select On. Turn off the wireless interface, select Off. Be aware that wireless access will no longer be available. Make sure that nobody is using the wireless connection before turning it off. We recommend that you leave the wireless interface turned on. Step 2: Change the SSID setting to any name or code you want If you want to change the default network name of your wireless network, type the new network name in the SSID box. DMS-CTC v2.0 37

43 4 GUI: Wireless Settings Step 3: Channel If you want to change the channel for your wireless communication, select a new channel in the Channel list. We recommend that you use Automatic (this is also the default). When Automatic is selected the HBR will choose the channel that has the least interference. Only change it if you experience wireless connectivity problems. Step 4: Click on the button next to WEP In this step you are able to use WEP encryption to secure your wireless connection. WEP has been proven to have some security issues. The only reason why you might consider to use WEP is if you have older wireless devices in your network that only support WEP. We recommended that you keep the Off option selected and use WPA2 or WPA+WPA2 instead. For more information, see Securing Your Wireless Connection on page 41. Step 5: Select a WEP Key If you did choose to enable WEP in the previous step, this step will allow you to choose the WEP key. 1 In the Select a WEP key list, select: 64/40 bit and Hex to enter a combination of 10 digits. You can choose any letter from A-F or any number from 0-9. For example: 0FB310FF28. 64/40 bit and ASCII to enter a combination of 5 ASCII characters. For example: hello. 128/104 bit and Hex to enter a combination of 26 digits. You can choose any letter from A-F or any number from 0-9. Sample HEX WEP Key: 0FB310FF280FB310FF /104 bit and ASCII to enter a combination of 13 ASCII characters. For example: sayhelloworld. 2 Enter the key of your choice in the Key Code box. DMS-CTC v2.0 38

44 4 GUI: Wireless Settings 3 If needed, complete the other steps 4 Click Apply on the bottom of the page. Step 6: Turn WPS ON Wi-Fi Protected Setup (WPS) allows you to add new wireless clients to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless key, encryption type). WPS can only be turned on if you are using WPA or WPA+WPA2 to encrypt your wireless connection. If WEP or no encryption is used, the selection will be unavailable. To turn WPS on/off: 1 Under WPS, select On/Off. 2 If needed complete the other steps. 3 Click Apply. Step 7: Write down wireless settings This step gives you an overview of the settings that will be active as soon as you click the Apply button on the bottom of the page. You can print or write down this overview, this might be useful when configuring a wireless client. APPLY YOUR CHANGES Do not forget to click Apply on the bottom of your page to activate your changes. DMS-CTC v2.0 39

45 4 GUI: Wireless Settings 4.3 Advanced Security Settings Introduction The Advanced Security Settings page allows you to take your wireless security to the next level. To improve the security of your wireless network you can add the following security levels: Level 1: Securing your wireless traffic as it transmits through the air This level is allows you to encrypt your wireless traffic with a wireless key to make sure that only the sender and the receiver can read the data that is sent over your wireless connection. For more information, see Securing Your Wireless Connection on page 41. Level 2: Stop your gateway from broadcasting your Wireless Network Name (SSID) This level allows you to disable the broadcasting of your wireless network name to hide your wireless network from other users. For more information, see SSID Broadcast on page 42. Level 3: Limit access to certain wireless devices This level allows you to: Limit access based on the MAC address of the wireless device. For more information, see Wireless MAC Authentication on page 43. Limit access based on the wireless mode supported by the wireless device. For more information, see b/g/n Mode on page 44. DMS-CTC v2.0 40

46 4 GUI: Wireless Settings Securing Your Wireless Connection Encryption types The HBR supports the following encryption types: WEP: The least safe encryption type used for wireless connections. WEP has been proven to have security issues. Only use this encryption if your wireless device does not support WPA2 or WPA. WPA - TKIP The first version of WPA. Only choose this option if none of your wireless clients support WPA2. WPA+WPA2: This is a mixed mode. In this mode, WPA2 is the preferred encryption type but wireless clients that do not support WPA2 can still use WPA as encryption type. Choose this option if not all of your wireless clients support WPA2 or if you are not sure. Wireless clients that support WPA2 will use WPA2. The others will use WPA. WPA2 (default and recommended encryption): The most recent and most secure version of WPA. Choose this version if you are sure that all your wireless clients support WPA2. None If you want to configure WPA2 on the built-in wireless utility of Windows XP Service Pack 2 (SP2), you first have to: Upgrade your Windows XP to Service Pack 3. - or - Install the following update: Although the HBR allows you to use WEP or no security, we strongly advise against this! We recommend that you use WPA2. Changing the encryption type 1 On the Wireless Settings menu, click Advanced Security Settings. 2 Under Level 1, select the encryption type of your choice. 3 Enter the pre-shared key of your choice or use the default one. 4 Click Apply. Changing the wireless key 1 On the Wireless Settings menu, click Advanced Security Settings. 2 Under Level 1, re-select the encryption type that you are currently using. 3 Enter the pre-shared key of your choice or use the default one. 4 Click Apply. DMS-CTC v2.0 41

47 4 GUI: Wireless Settings SSID Broadcast SSID To be able to distinguish one wireless network from another, each wireless network has its own network name, often referred to as Service Set IDentifier (SSID). All your wireless devices on your network must use this network name (and the correct encryption). Broadcast By default, the HBR broadcasts its wireless SSID. Wireless clients can then detect the presence of your network and inform the users that this network is available. Enabling SSID broadcast does not mean that everyone can connect to your network. They still need the correct wireless key to connect to the HBR network. It only informs them that your network is present. Disabling SSID Broadcast Proceed as follows: 1 On the Wireless Settings menu, click Advanced Security Settings. 2 Under Level 2, click SSID Broadcast. 3 The SSID Broadcast page appears: Click: Enable to allow wireless clients to see your wireless network. Disable to prevent wireless clients from seeing your wireless network. 4 Click Apply. DMS-CTC v2.0 42

48 4 GUI: Wireless Settings Wireless MAC Authentication MAC Address A MAC (Media Access Control) address is a unique hexadecimal code that identifies a device on a network. Each network device has such a MAC address. MAC Authentication When using MAC authentication, you allow or deny devices to access to your network based on their MAC address. Warning: MAC authentication alone is not enough! Wireless MAC Authentication only offers a limited level of security. Hackers can easily detect a trusted MAC address and clone this trusted MAC address to their own computer, which will enable them to pass the MAC authentication filter. That s why it is important that you first secure your wireless connection (preferably with a WPA2 encryption key). This way hackers won t be able to interpret your wireless traffic. Enabling MAC Authentication Proceed as follows: 1 On the Wireless Settings menu, click Advanced Security Settings. 2 Under Level 3, click Wireless MAC Authentication. 3 Select Enable Access List. 4 Select: Accept all devices listed below if you want to block all devices by default. Deny all devices listed below if you want to allow all devices by default. 5 Now you can add exceptions to the default rule: enter the MAC addresses of the device in the Client MAC Address box and click Add. Repeat this step for each device. If you choose Accept all devices listed below and you are currently connected using a wireless connection, make sure to add the MAC address of your wireless client. If you do not do so, you will be disconnected from the wireless network. 6 Click Apply. DMS-CTC v2.0 43

49 4 GUI: Wireless Settings b/g/n Mode Introduction The b/g/n Mode page allows you to specify which wireless standards you want to support. Wireless standards The HBR is able to support the following wireless standards: n offers the highest speed (up to 130Mbps) and best range g offers speeds up to 54Mbps b offers speeds up to 11Mbps. Procedure Proceed as follows: 1 On the Wireless Settings menu, click Advanced Security Settings. 2 Under Level 3, click b/g/n Mode. 3 The Mode page appears: In the Mode list, select either of the following modes: Compatibility Mode (802.11b/g/n) In this mode b, g and n can be used to connect to the HBR. Legacy Mode (802.11b/g) In this mode only b- and g connections can be used to connect to the HBR n connections are not allowed. 4 Click Apply. DMS-CTC v2.0 44

50 4 GUI: Wireless Settings Other Advanced Wireless Options Warning Changing the Advanced Wireless Options may affect your router's wireless performance. Do not make any changes to these options unless you have been instructed to do so by Verizon Wireless support personnel. Accessing the Advanced Wireless Options page Proceed as follows: 1 On the Wireless Settings menu, click Advanced Security Settings. 2 Under Level 3, click Other Advanced Wireless Options. 3 The HBR prompts you to confirm your choice. Click Yes. 4 The Advanced Wireless Options page appears. DMS-CTC v2.0 45

51 5 GUI: My Network

52 5 GUI: My Network 5.1 Network Status Introduction The Network Status page provides you an overview of the devices that are currently connected to the HBR. Device Information The following information is provided for each device: PC Name: Displays the name that will be used to reference this device. Connection Type: Displays how the device is connected to the HBR (Ethernet, Wireless or Coax). IP Address: Displays the IP address of the device. IP Address Allocation: Displays whether the device is using: A Dynamic IP address In this case the HBR assigns the first available address in the address pool. This also means that you may get a different IP address the next time you connect. A Static IP address In this case the device uses a dedicated IP address, you will always use the same IP address for your connection. You can assign a static IP address either on the HBR or your device. MAC Address: Displays the unique hardware address of the HBR. Connected Devices The Connected Devices pane on the right displays how many devices are connected to a specific interface on the HBR. DMS-CTC v2.0 47

53 5 GUI: My Network 5.2 Network Connections Warning The settings covered in this section should be configured by experienced network technicians only! Introduction The Network Connections page allows you to configure the network connections of the HBR. Click or the name of the connection to edit or view the settings of the connection. DMS-CTC v2.0 48

54 5 GUI: My Network Ethernet Properties Introduction The Ethernet Properties page allows you to view the properties of the Ethernet switch of the HBR. Accessing the Ethernet Properties page Proceed as follows: 1 On the My Network menu, click Network Connections. 2 The Network Connections table appears. Click Ethernet. 3 The Ethernet Properties page appears: 4 If you want to change the DHCP settings of the HBR, click IP Address Distribution. For more information, see IP Address Distribution on page 112. DMS-CTC v2.0 49

55 5 GUI: My Network Wireless Access Point Properties Introduction The Wireless Access Point Properties page allows you to: Disable/enable the wireless access point. View/ change the network name (SSID) of the wireless access point. View the properties of the wireless access point of the HBR. Access Proceed as follows: 1 On the My Network menu, click Network Connections. 2 The Network Connections table appears. Click Wireless Access Point. 3 The Wireless Access Point Properties page appears: 4 If you want to: Turn off the wireless access point, click Disable in the upper-right corner. Change the network name (SSID), type the new name in the Name box and click Apply. DMS-CTC v2.0 50

56 5 GUI: My Network Coax Properties Introduction A coax connection connects devices (such as set-top boxes) to the HBR using a coaxial cable. The Coax Properties page allows you to: Disable/enable the coax connection. View/change the settings of the coax connection. View Statistics about the coax connection. Accessing the Coax Properties page Proceed as follows: 1 On the My Network menu, click Network Connections. 2 The Network Connections table appears. Click Coax. 3 The Coax Properties page appears: Properties The following properties are available: Status: Displays the status of the coax connection. Network: Displays the type of network. Connection Type: Displays the type of connection. MAC Address: Displays the unique hardware address of this interface. IP Address Distribution: To change the value, click IP Address Distribution. For more information, see IP Address Distribution on page 112. Packets Received: Displays the number of packets that were received on the coax interface. DMS-CTC v2.0 51

57 5 GUI: My Network Sent Packets: Displays the number of packets that were sent over the coax interface. Time Span: Displays the time amount of time for which the coax interface has been connected. Channel: The channel used by the coax connection. Controls Click: Settings to change the following advanced settings: Channel Allowable frequency Network Coordinator Mode Transmit Power Control Maximum Transmit Power Privacy Statistics to view the statistics of your coax connection Node statistics to view the statistics of the devices that are using the coax connection. DMS-CTC v2.0 52

58 5 GUI: My Network Broadband Connection (LTE) Introduction The Broadband Connection (LTE) page allows you to access the broadband settings of the HBA. Accessing the broadband LTE settings Proceed as follows: 1 On the My Network menu, click Network Connections. 2 The Network Connections table appears. Click Broadband Connection (LTE). 3 The Broadband Connection (LTE) Properties page appears. DMS-CTC v2.0 53

59 6 GUI: Firewall Settings

60 6 GUI: Firewall Settings Overview This chapter describes the Firewall Settings pages. Topic Page 6.1 General Access Control Port Forwarding DMZ Host Port Triggering Remote Aministration Static NAT Advanced Filtering Security Log 70 DMS-CTC v2.0 55

61 6 GUI: Firewall Settings 6.1 General Introduction The firewall controls the flow of data between the local network and the Internet. Both incoming and outgoing data are inspected and then either accepted (allowed) or rejected (barred) from passing through the HBR according to a set of rules. The rules are calculated to stop unwanted intrusions from the outside, while allowing local network users access to required Internet services. Security levels The HBR features three pre-defined firewall security levels: Security Level Maximum Security (High) Typical Security (Medium) Minimum Security (Low) Internet Requests (Incoming Traffic) Blocked: No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens. Blocked: No access to local network from Internet, except as configured in the Port Forwarding, DMZ host, and Remote Access screens. Unrestricted: Permits full access from Internet to local network; all connection attempts permitted. Local network requests (Outgoing Traffic) Limited: Only commonly used services, such as web browsing and , are permitted. These services include Telnet, FTP, HTTP, HTTPS, DNS, IMAP, POP3 and SMTP. Unrestricted: All services are permitted, except as configured in the Access Control screen. Unrestricted: All services are permitted, except as configured in the Access Control screen. Configuring the firewall settings Proceed as follows: 1 On the top menu, click Firewall Setting. 2 The HBR prompts you to confirm your choice. Click Yes. DMS-CTC v2.0 56

62 6 GUI: Firewall Settings 3 The General page appears: 4 Select the firewall level of your choice. 5 Check the Block IP Fragments box to protect the local network from attacks that use fragmented data packets to sabotage the network. VPN over IPSec and some UDP-based services make legitimate use of IP fragments. Do not select this check box if you are using one of these services. 6 Click Apply to save your changes. DMS-CTC v2.0 57

63 6 GUI: Firewall Settings 6.2 Access Control Introduction The HBR has an integrated access control list that allows you to block access to specific services on the Internet. You are able to configure: Which service has to be blocked (for example: no surfing on the Internet) Which computers should have this restriction (for example: your children's computers) When does this restriction need to be active (for example: after 10pm). Accessing the Access Control page Proceed as follows: 1 On the top menu, click Firewall Settings. 2 The HBR prompts you to confirm your choice. Click Yes. 3 On the left menu, click Access Control. 4 The Access Control table appears: To: Deactivate a rule, clear the check box next to the network device. Reactivate a rule, select the check box next to the network device. Edit a rule, click. Delete a rule, click. Add a new rule, click Add on the bottom of the table. For more information, see Adding new access control rules on page 58. Adding new access control rules Proceed as follows: 1 On the bottom of the Access Control table, click Add. 2 The Add Access Control Rule appears: DMS-CTC v2.0 58

64 6 GUI: Firewall Settings 3 In the Networked Computer / Device list, select: The device that you would like to block from using the service User Defined if the device is not listed, or you want to create a group of devices. Click Add to define the new device or device group and follow the instructions. Repeat this step for each device that you want to add. 4 In the Protocol list, select the protocol that you want to block. The list contains the most frequently used protocols. To view the full list, select Show All Services in the Protocol list. 5 In the When should this rule occur list, select either of the following: Always to make this a permanent rule. User Defined to specify the time frames in which this rule will be applied. The configuration procedure is similar to the one described in Scheduler Rules on page Click Apply to activate the rule. DMS-CTC v2.0 59

65 6 GUI: Firewall Settings 6.3 Port Forwarding Introduction In its default state, the HBR blocks all external users from connecting to, or communicating with the network, making it safe from hackers who may try to intrude on the network and damage it. However, the network can be exposed to the Internet in certain limited and controlled ways to enable some applications to work from the local network (game, voice, and chat applications, for example) and to enable Internet access to servers in the network. Port forwarding (sometimes referred to as local servers) supports both of these functions. To grant Internet users access to servers inside the local network, each service provided, as well as the computer providing it, must be identified. Accessing the Port Forwarding page Proceed as follows: 1 On the top menu, click Firewall Settings. 2 The HBR prompts you to confirm your choice. Click Yes. 3 On the left menu, click Port Forwarding. 4 The Port Forwarding page appears: Creating a new port forwarding rule Under Create new port forwarding rule: 1 Select either of the following: The device for which you want to create the rule. Specify IP to manually enter the IP address for the device that you want to create the rule for. 2 Click Add to activate the rule. DMS-CTC v2.0 60

66 6 GUI: Firewall Settings 6.4 DMZ Host Introduction The DMZ (De-Militarized Zone) host feature allows one device on the network to operate outside the firewall. To designate a DMZ host: To use an Internet service, such as an online game or video-conferencing program, not present in the Port Forwarding list and for which no port range information is available. To expose one computer to all services without restriction or security. Only one network computer can be a DMZ host at any time. WARNING! A DMZ host is not protected by the firewall and may be vulnerable to attack. Designating a DMZ host may also put other computers in the local network at risk. When designating a DMZ host, consider the security implications and protect it if necessary. Assigning a DMZ Host Proceed as follows: 1 On the top menu, click Firewall Settings. 2 The HBR prompts you to confirm your choice. Click Yes. 3 On the left menu, click DMZ Host. 4 The DMZ Host page appears: Select the check box on the left and enter the IP address of the host that you want to use as a DMZ host. 5 Click Apply. Disabling the DMZ host If, at any point, you want to disable the DMZ host: 1 Browse to the DMZ Host page. 2 Clear the check box on the left. 3 Click Apply. DMS-CTC v2.0 61

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