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1 THE ROLE OF THE TRAINING ON PUBLIC ADMINISTRATION HUMAN RESOURCE MANAGEMENT Training Institute of Public Administration Tirana, ALBANIA With the support of the European Commission

2 Introduction Legal Status of TIPA The Training Institute of Public Administration has been created by the Decree of the Council of Ministers Nr. 315, dated This decree states: Establishment of the Training Institute of the Public Administration (the Institute), as an institution under the supervision of the Council of Ministers With the support of the European Commission 2

This decree states: Establishment of the Training Institute of the Public Administration (the

3 TIPA - staff Total staff (14 persons) Director Team leader Training managers (5) Communication manager Finance manager Supporting staff(2) Secretary/assistant Others 2 Advisory Board (counseling body, key stakeholders member ) With the support of the European Commission 3

staff(2) Secretary/assistant Others 2 Advisory Board (counseling

4 TIPA Mission: To support the improvement and reform of a sustainable and professional civil service through qualitative and comprehensive training and development. Quality, Professionalism, Sustainability With the support of the European Commission 4

and comprehensive training and development.

5 TIPA Fields of Trainings Public Administration and Legal Issues General Institutional Management Financial Management Human Resources Management Trainings on European Union Trainings for Local Government With the support of the European Commission 5

Human Resources Management Trainings on European Union

6 Training courses on Human Resource Management Development Program (6 modules in 12 days) legal framework staff, personnel policies, job description and analysis recruitment and selection annual performance appraisal training and development people management With the support of the European Commission 6

description and analysis recruitment and selection annual performance

7 HRM Disciplinary Measures and Grievance Procedures Effective recruitment Annual performance appraisal Training Needs Analysis (TNA) Meetings management Job description With the support of the European Commission 7

Training Needs Analysis (TNA) Meetings management Job

8 The training that TIPA offers in this field aims to: Increase of skills and knowledge of the line managers in Public Administration Preparing and maintaining motivated,able and committed civil servants Managing a diverse work force keeping in mind individual and group differences in working needs Adapting an ethical approach in human resource management which is based on caring for people, honesty and transparence. With the support of the European Commission 8

force keeping in mind individual and group differences in working needs Adapting an ethical approach in human

9 Civil Service Reform in Albania To provide a sustainable economic development and its integration into European structures, the Albanian public administration and civil service needs continuous reforming and progressing The process of reforming and consolidation of public administration and civil service aims to meet several important goals and objectives With the support of the European Commission 9

reforming and progressing The process of reforming and consolidation of public administration and

10 Civil Service Reform in Albania To increase effectiveness and efficiency of public administration To respond successfully to the European standards and its integration requirements To increase the quality of civil service and its responsibility and accountability to the public at large and its direct clients To improve the whole system of civil servants recruitment, carier development and performance evaluation With the support of the European Commission 10

and its responsibility and accountability to the public at large and its direct clients To improve the whole system

11 The role of TIPA The vital role of training Civil Servants, enhancing professional skills and improving the knowledge base to an international standard acceptable to the international community With the support of the European Commission 11

base to an international standard acceptable to the

12 What we have achieved Year training courses/76 participants Year training courses/1215 participants Year training courses/2100 participants Year training courses/3000 participants With the support of the European Commission 12

Year 2004 84 training courses/2100 participants Year 2005 147

13 Strengths What are the Challenges in 2005 Based on SWOT analyses Increased absorption capacity as a result of international experiences from a group of international experiences (projects, study tours, contacts etc) Ability to attract the best experts in the local market including specialists from the universities and civil service practitioners Weaknesses Shortage of information on real training needs of client group Inadequate or inappropriate training facilities Absence of certain key skills/ experience in either management or training staff Over-reliance upon a monopolistic position With the support of the European Commission 13

universities and civil service practitioners Weaknesses Shortage of information on real training needs of client group Inadequate or inappropriate training

14 What are the Challenges in 2005 Opportunities: Demands for training created by the Stabilisation and Association agreement signed by Albania Changing the emphasis from a resource control culture within the Civil service to a modern day customer orientated service provision Possibility to develop a new type of training provision (e.g. distance learningpossibly using the internet) Threats: Shifts in consumer tastes and the movement away from traditional classroom learning More and more civil servant have now possibilities to attend training seminars and conferences abroad and as a result they challenge the quality of TIPA s training The loosening of regulations and opening up the market to the private sector With the support of the European Commission 14

15 Key Strategic issues for To meet the increased specialist demands for training created by the Stabilisation and Association agreement signed by Albania Develop a set of units and programs activities Identify the training needs (TNA system) Develop a specialized resource of trainers Introduce a in-house professional development program for TIPA staff With the support of the European Commission 15

agreement signed by Albania Develop a set of units and programs activities Identify the training needs

16 Key Strategic issues for To meet the need for management training at lower levels within the Civil Service Develop an annual plan for the training of senior managers Develop and run a series of skills based management programs With the support of the European Commission 16

Civil Service Develop an annual plan for the training of senior

17 Key Strategic issues for To achieve the status of a national and international centre of excellence within the sector of Civil service and public Sector training To develop international links with professional agencies and educational/training quality control agencies To explore the possibility of accreditation under the remit of a national agency and ultimately an international body With the support of the European Commission 17

and public Sector training To develop international links with professional agencies and educational/training

18 Strategic issues for To develop Civil service certificate and Diploma programmes - accredited by TIPA and the University of Tirana - which are based upon the awarding of CATS points To develop civil service Certificate and Diploma programme and to obtain joint accreditation from TIPA and the University of Tirana To award CATS points to all of the training programmes delivered by TIPA which will count towards the Certificate and Diploma With the support of the European Commission 18

based upon the awarding of CATS points To develop civil service Certificate and Diploma programme and to obtain joint

19 The end-result and the outcome A more professional and capable civil service based on the merits system A more responsible and accountable civil service to the public needs and its demands A more capable and highly motivated civil service for implementation of national strategies for future developments of Albania and for its integration into European structures An ethical, transparent, and without corruption civil service With the support of the European Commission 19

civil service for implementation of national strategies for future developments of Albania and for its integration

20 What is the Way forward TIPA aims to be: The national centre for the best practice in public administration management A promoter of core public service values An informed voice and a forum for discussion and debate on public service issues With the support of the European Commission 20

public service values An informed voice and a forum for discussion and

21 TIPA - ALBANIA For further information itap@itap.gov.al With the support of the European Commission 21

22 THANK YOU FOR YOUR ATTENTION! With the support of the European Commission 22

Human Resource Management Training, Advisory & Consultancy Services

Institute of Public Administration Human Resource Management Training, Advisory & Consultancy Services Supporting Public Sector Transformation and Reform IPA HRM Training, Advisory & Consultancy Services: