Diploma in Human Resource Management (Level 4) Course Structure & Contents
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1 Brentwood Open Learning College Diploma in Human Resource Management (Level 4) Course Structure & Contents Diploma in Human Resource Course Structure & Contents Page 1
2 Unit 1 Overview of Human Resource Management The unit 1 covers the following topics: Unit 2 The Objective of HRM (Primary, Societal, Organisational, Functional, Personal) Scope of HRM What is Strategic HRM? Functions of the HRM (Planning, Job Analysis, Staffing, Orientation, Training & Development, Performance Appraisal, Career Planning, Compensation, Benefits, Labour Relations, Record-Keeping, Personnel Research) Code of Ethics of HR. Human Resources Planning The unit 2 covers the following topics: Introduction What is HR Planning? Objectives of the HR Planning Importance of HR Planning Planning for Specific Purposes HR Planning Process Five Phases for HR Planning ( Analysing, Forecasting, SWOT Analysis Model, Techniques of Forecasting, Forecasting Workforce Needs, Trend Analysis, Ratio Analysis, Turnover, Nominal Group Technique, Delphi Technique, Group Think, Managerial Judgment, Computer Modeling, Multiple Methods, Determining Internal & External Supply of Employees, Internal Supply, Replacement Charts, HRM info. System, Departmental Estimates, Estimated Internal Labour Supply for Department, External Supply, Determination of Strategies, Planning, Implementation, Evaluating ) Diploma in Human Resource Course Structure & Contents Page 2
3 Unit 3 Recruitment and Selection The unit 3 covers the following topics: Unit 4 Introduction What is Recruiting? (Objectives, Policy, Planning, Factors, Internal Recruiting, Advantages, Disadvantages, External Sources, Private Employment) The Recruitment Process (Short listing, Selection testing, Interviewing, Choosing the successful, Obtaining References, Offering the Position, Evaluating the selection process, Complexity & Challenges of Recruitment, Ethical Standards, Challenges they Face, Staff Training and Development The unit 4 covers the following topics: What is Training? (Aim & Objectives, Benefits, Needs Assessment, Identification, Designers and providers, Process, Selection of Trainees, Goals, Methods, Administration) Typical Areas of Employees Training. Assessing the Cost Effectiveness of Training. Unit 5 Managing Performance & Appraisals The unit 5 covers the following topics: Introduction (What is Appraisal) Goals of Performance Appraisal Objectives The Performance Appraisal Process Benefits of Performance Appraisal Performance Appraisal Methods (Critical Incident, Checklist, Graphic Rating Scale, Forced Choice, Behaviourally Anchored Rating Scale, Group order Ranking, Individual Ranking, Paired Comparison, Management Objectives, 360 Degree Appraisal) Features of 360 Degree Appraisal (Benefits) Diploma in Human Resource Course Structure & Contents Page 3
4 Unit 6 Performance Counseling The Potential Review/Career-Development Interview (Pre-Interview Preparation, The Interview, Approaches, Preparing, Just Before the Interview, Structure, During the Interview, Throughout the Interview, After the Interview) Career Development (Career Path) Succession Planning (Concept & Definition) Problems in Performance Appraisal (Leniency Error, Halo Effect, Similarity Error, Low Appraiser Motivation, Central Tendency, Recency vs Primacy Effect) Effective Performance Appraisal (Behaviorally Based Measure, Ongoing Feedback, Multiple Raters, Peer Evaluations) Rewarding Employees The unit 6 covers the following topics: Introduction Motivational Aspects(Definition, Influence of motivation Theory) Reward Systems Types of Incentives and Rewards Competence-Related Pay Skill Based Pay Team-Based Rewards Profit Sharing Gain Sharing Stock Options Merit Pay Employee Ownership (Employee Benefits, Statutory & Voluntary, Flexible Benefits, Trends in Employee Benefits) Reward Strategies (Employer Objective, Attracting Staff, Retaining Staff, Motivating Staff, Driving Change, Corporate reputation, Affordability, Employee Objectives, Rights, Wage Structure) Developing a Pay Structures (Choice of the structures, Standard Salary, Incentive Compensation) Diploma in Human Resource Course Structure & Contents Page 4
5 Unit 7 Managing Absence and Attendance The unit 7 covers the following topics: Unit 8 Process and Causes of Absence (Employee absence & the recession, Managing for Attendance, Accurate Records, Absence targets & Benchmarking) Training and Support for Line Managers (Absence Notification Procedures, Better understanding of the cause of Absence, Ongoing Contact, Return to work Interviews) Use of Disciplinary procedures (Absence levels & performance Assessments, Attendance Bonus & Rewards) Occupational Health Support, Health Promotion and Well-Being(Changes to work, Practical Support) Employee Relations The unit 8 covers the following topics: Unit 9 Concept and Scope of Industrial Relations Functions and Objectives of Industrial Relations The HRM Model ( Role of the HR function in Employee Relations) The Elements of Employee Relations ( Process, Policies) Policy Areas (Employee Relations Strategies, Strategic Directions, Employee Relations Climate, Improving the Climate, Informal Employee Relations Process) Dealing with Unions and Associations Definition of Trade Union Forms of Trading Unions Functions of Trading Unions Objectives of Trade Unions Role of Trade Unions Equal Opportunity and Diversity The unit 9 covers the following topics: Diploma in Human Resource Course Structure & Contents Page 5
6 Unit 10 Discrimination on Grounds of Sex or Marital Status ( Equal Pay Act 1970, Sex Discrimination Act 1975, Direct Discrimination, Indirect Discrimination, Sex or Sexual harassment, Victimisation, Race Discrimination, Disability Discrimination, Discrimination on Grounds of Sexual Orientation, Discrimination on ground of Religion or Belief, Age Discrimination Law, Trade Union Discrimination) Managing Diversity (Generating & Communicating EO Strategy and Policies) Disability Requirements (Health & Safety, Handling harassment & bullying, Procedure for handling Harassment, Equal Pay Issues, Age Discrimination, Health, Safety and Welfare The unit 10 covers the following topics: Unit 11 HRM and Health, Safety and Welfare Health and Safety Law (Criminal Law, Act 1974) Managing Health and Safety at Work (Importance, Benefits, Policies, Risk Assessment) Assessing the Risk (Taking Action, Monitoring & Evaluation) Health Safety Audits (Policies, Practices, Safety Inspections) Occupational Health Programmes Managing Stress & Emotional Welfare (Someone to talk/someone to advise, Reorganisation of work, Positive health programme, Managing Welfare, Making the work Safe, Enabling employees to work safely, safety training & other methods of persuasion) Grievance Procedure, Discipline & Dismissal The unit 11 covers the following topics: Grievances Causes of Grievances Effects of Grievance (Discipline, Rules, Ensuring that the rules are kept) Disciplinary Procedure (Operating, Disciplinary, Authorisation of penalties) Investigation Procedural Sequence (Managerial Discipline) Grievance Procedure Dismissal (Fair, Unfair, Wrongful, Constructive, Admissible, Three Common reasons) Diploma in Human Resource Course Structure & Contents Page 6
7 Redundancy and its Implications (Selection for redundancy, Redundancy pay, Helping employees obtain alternative employment) Diploma in Human Resource Course Structure & Contents Page 7
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