We do SAM with a smile.

Size: px
Start display at page:

Download "We do SAM with a smile."

Transcription

1 We do SAM with a smile. TUI InfoTec Uwe Lehmann

2 Agenda. TUI InfoTec IT Provider of the TUI Group Our Know-How Project License Management Initial Position General Conditions / Requirements Approach Project Team Aquisition of Commercial Data Discovery of Technical Data Experience Challenge & Solution Lessons Learned Outlook 2

3 TUI InfoTec. Our Data Center 2 locations in Hannover, 350 Employees Service Management, Service Desk & Data Center A Enterprise Operation Center & Data Center B 3

4 TUI InfoTec. Our Know-How Touristic Applications Cloud Services Workplace Solutions IT Infrastructure Operations Enterprise Solutions (SAP, BI) BPO (Accon RVS) Touristic Accounting (travel-ba.sys) Certified ISO 9001, ISO & ISO 27001; PCI DSS compliant 4

5 Initial Position 5

6 General Conditions / Requirements 6

7 Approach 7

8 Acquisition of Commercial Data LINDA (License Invoice Data Acquisition) System to requisition software licenses and software support with export functionality to transfer them to SmartTrack by SmartTrack-Import-Templates. 3 Input of SKU-No. for each Position Invoices Input of Oracle CSI-No. and man. search of the correct product in the catalog 1 man. Input of the SAP-Document-No. LINDA 5 Export of 6 Import License Data SmartTrack Import-File of License Data Smart Track scanned Invoices 2 autom. mapping by 4 autom. Product- and SAP-Document-No. Supplier mapping by SKU-No. (if exists) Standard Software Catalog 8

9 LINDA 9

10 Discovery of Technical Data IBM ILMT BMC ADDM Discovery of all Software-Installation based on PVU/RVU Discovery of all techn. Server-Inform. and Software-Installations 2 1 Discovery of all techn. Client-Inform. and Software-Installations Smart Track 6 3 own Skript to discover special Oracle DB-Features CSV-Files, to handle special 5 Licenses, for Examp. ASFU-Licenses 4 LANDesk User-Information of employees CSV TELIS 10

11 Challenge & Solution License-Ownership Clarification and presentation of different License-Ownership (company licenses, TUI-Group licenses, non TUI-Group licenses) Clarification in the context of requisition the business data Discussion with the customers and/or the TUI Group companys Diversity of Infrastructure Heterogenous Infrastructur with different types of server and operation systems Diversity of License Models A lot of different products and license metric in relation to server quantity Customization of the ADDM-Recognition Creation of files with technical Information (e.g.: Sockets, Core-Factors, ) Manual support for special server types Using different scanning tools for server and for clients) Using special script for difficult license metric (e.g.: Oracle Features and Options) Customization of the SAM-Tool 11

12 Challenge & Solution Aquisition actual license inventory Aquisition of all buyed licenses, based on the invoices. Aquisition of all software supplier contracts. Digital archiving of all license invoices and contracts. Process Optimization Integration of the license management process in the existing ITSM-Prozess Significant time advantage at aquisition of license data by the in-house developed application LINDA Creation of awarness for the topic license management in our company by in-house marketing Imponderability license metric changes by suppliers, risk of a new audit creation of audit relevant dokuments, e.g. OSW License metric trainings for different suppliers Support by external Consultant 12

13 Lessons Learned 13

14 Outlook 14

15 Thank you for your attention. Die TUI InfoTec GmbH behält sich das Recht vor, ohne vorherige Ankündigung Änderungen oder Ergänzungen der hier bereitgestellten Informationen vorzunehmen. Außerdem wird hiermit darauf hingewiesen, dass die Präsentation möglicherweise nicht alle Informationen der TUI InfoTec GmbH enthält bzw. diese unvollständig oder zusammengefasst sein können. Diese Ausarbeitung oder Teile von ihr dürfen ohne Erlaubnis von TUI InfoTec GmbH weder reproduziert noch weitergegeben werden. TUI InfoTec Uwe Lehmann ; Herausgeber TUI InfoTec GmbH; Karl-Wiechert-Allee 4, Hannover

Diese Liste wird präsentiert von. Netheweb.de

Diese Liste wird präsentiert von. Netheweb.de Diese Liste wird präsentiert von Netheweb.de Die Liste enthält 1000 Do-Follow Blogs, die zum Linkbuilding genutzt werden können, es kann sein, dass verkürzte URL s nicht korrekt weiter geleitet werden.

More information

DTMs in the Cloud. FDT Developer Forum on 5th of May 2015 at Schneider Electric in Marktheidenfeld

DTMs in the Cloud. FDT Developer Forum on 5th of May 2015 at Schneider Electric in Marktheidenfeld DTMs in the Cloud FDT Developer Forum on 5th of May 2015 at Schneider Electric in Marktheidenfeld ABSTRACT One of the basic FDT concepts is that Frame Applications and DTMs can be deployed independently

More information

FDT for Mobile Devices

FDT for Mobile Devices FDT for Mobile Devices ABSTRACT Currently the established FDT2 technology is bound to PCs with Windows Operating System. However, there is an increasing trend for mobile applications in automation industry.

More information

Symbio system requirements. Version 4.x

Symbio system requirements. Version 4.x Symbio system requirements Version 4.x Stand: September 2015 2015 Ploetz + Zeller GmbH Symbio system requirements 2 Content 1 Symbio Client... 3 1.1 Overview... 3 1.2 Symbio Client... 3 1.2.1 Minimum hardware

More information

ISO/IEC 27001:2013 Thema Änderungen der Kontrollen der ISO/IEC 27001:2013 im Vergleich zur Fassung aus 2005 Datum 20.01.2014

ISO/IEC 27001:2013 Thema Änderungen der Kontrollen der ISO/IEC 27001:2013 im Vergleich zur Fassung aus 2005 Datum 20.01.2014 ISO/IEC 27001:2013 Thema Änderungen der Kontrollen der ISO/IEC 27001:2013 im Vergleich zur Fassung aus 2005 Datum 20.01.2014 Legende: gering mittel hoch Änderungsgrad A.5 Information security policies

More information

windream Failover Cluster Installation

windream Failover Cluster Installation windream windream Failover Cluster Installation windream GmbH, Bochum Copyright 2006-2011 by windream GmbH Wasserstr.219 44799 Bochum Stand: 06/11 1.0.0.3 Alle Rechte vorbehalten. Kein Teil dieser Beschreibung

More information

TBarCode.NET Barcodes in MS SQL Reporting Services

TBarCode.NET Barcodes in MS SQL Reporting Services TBarCode.NET Barcodes in MS SQL Reporting Services Version 1.0.1 Printing Barcodes with MS SQL Reporting Services 29 January 2013 TEC-IT Datenverarbeitung GmbH Hans-W agner-str. 6 A-4400 Steyr, Austria

More information

Oracle EM 12cc als Datenlieferant für ITAM/SAM Tools?

Oracle EM 12cc als Datenlieferant für ITAM/SAM Tools? Oracle EM 12cc als Datenlieferant für ITAM/SAM Tools? Zulfikar Salehmohamed ORACLE Deutschland B. V. & Co. KG München Schlüsselworte OEM12CC, LMS, ITAM, SAM, ORACLE, Discovery, Measurement Einleitung Mit

More information

Copyright 11/1/2010 BMC Software, Inc 1

Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE

More information

SNOW IN THE ENTERPRISE PRESENTATION AT SNOW END USER FORUM MARTIN TURENIEC, SENIOR SAM CONSULTANT MARCH 18, 2015

SNOW IN THE ENTERPRISE PRESENTATION AT SNOW END USER FORUM MARTIN TURENIEC, SENIOR SAM CONSULTANT MARCH 18, 2015 SNOW IN THE ENTERPRISE PRESENTATION AT SNOW END USER FORUM MARTIN TURENIEC, SENIOR SAM CONSULTANT MARCH 18, 2015 ISSUES COMPANIES FACE EVERY DAY Paying too much for software, no centralized purchasing

More information

Run SAP Implementation Partner Program Guide 2009 ADOPTING THE RUN METHODOLOGY INTO YOUR SAP IMPLEMENTATIONS

Run SAP Implementation Partner Program Guide 2009 ADOPTING THE RUN METHODOLOGY INTO YOUR SAP IMPLEMENTATIONS Run SAP Implementation Partner Program Guide 2009 ADOPTING THE RUN METHODOLOGY INTO YOUR SAP IMPLEMENTATIONS Executive Summary The foundation for business process availability is laid in the technical

More information

How To: Choosing the Right Catalog for Software License Management

How To: Choosing the Right Catalog for Software License Management Software License Management Guide How To: Choosing the Right Catalog for Software License Management Software License Management tools all rely on a catalog to reference and validate data. In this guide

More information

Infotech Thermenevent 2014 Gewinnen Sie mit IBM & Lenovo

Infotech Thermenevent 2014 Gewinnen Sie mit IBM & Lenovo 2014 IBM Corporation Infotech Thermenevent 2014 Gewinnen Sie mit IBM & Lenovo IBM STG BP Betreuer System x / Entry Storage Rudolf Neumüller System x, BladeCenter und Storage System Berater Mobile: +43

More information

Transforming and optimization of the supply chain to create value and secure growth and performance

Transforming and optimization of the supply chain to create value and secure growth and performance Transforming and optimization of the supply chain to create value and secure growth and performance Niedersachsen Aviation, Jahresnetzwerktreffen Hannover, 10th December 2015 Today s storyboard Short introduction

More information

Microsoft Certified IT Professional (MCITP) MCTS: Windows 7, Configuration (070-680)

Microsoft Certified IT Professional (MCITP) MCTS: Windows 7, Configuration (070-680) Microsoft Office Specialist Office 2010 Specialist Expert Master Eines dieser Examen/One of these exams: Eines dieser Examen/One of these exams: Pflichtexamen/Compulsory exam: Word Core (Exam 077-881)

More information

kultur- und sozialwissenschaften

kultur- und sozialwissenschaften Daniel K. Schneider Introduction to Educational Technology - Auszug - kultur- und sozialwissenschaften Der Inhalt dieses Dokumentes darf ohne vorherige schriftliche Erlaubnis durch die FernUniversität

More information

How To Manage Software License Management With An Aspera Catalog

How To Manage Software License Management With An Aspera Catalog Software License Management Guide How To: Choosing the Right Catalog for Software License Management Software license management tools all rely on an SKU catalog to reference and validate license data.

More information

Sabine Reich SAP. Test Workbench - Introduction

Sabine Reich SAP. Test Workbench - Introduction Sabine Reich SAP Test Workbench - Introduction Agenda 1 General Concepts 2 Functions of the Test Workbench 3 A Typical Test Procedure 4 Integration into the SAP Solution Manager SAP AG 2002, Title of Presentation,

More information

Certificate SAP INTEGRATION CERTIFICATION

Certificate SAP INTEGRATION CERTIFICATION Certificate SAP INTEGRATION CERTIFICATION SAP SE hereby confirms that the interface software MCC SR2015 for the product MCC SR2015 of the MEIERHOFER AG. has been certified for integration with SAP ECC

More information

Intelligent Inventory and Professional License Management

Intelligent Inventory and Professional License Management Intelligent Inventory and Professional License Management RayVentory is part of RaySuite. Smarter Software and Hardware Inventory Top Benefits Various collection methods Agent-based and agentless inventory

More information

Automating Software License Management

Automating Software License Management Automating Software License Management Automating license management saves time, resources, and costs. It also consistently produces high quality data and a documentable method for mapping software licenses

More information

Leveraging Utilibill. Tim Vanderheide Bluewater Power V.P. Client Services

Leveraging Utilibill. Tim Vanderheide Bluewater Power V.P. Client Services Leveraging Utilibill Tim Vanderheide Bluewater Power V.P. Client Services Leveraging Utilibill Tim Vanderheide, V.P. Client Services Bluewater Power What is Bluewater Power LDC -- Local Distribution Company

More information

SAP NetWeaver Composite Application Framework (CAF)

SAP NetWeaver Composite Application Framework (CAF) SAP NetWeaver Composite Application Framework (CAF) Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not

More information

Implementation: Single European Market for eidentity

Implementation: Single European Market for eidentity Implementation: Single European Market for eidentity January 16th 2014 Berlin Dr. Kim Nguyen, Chief Scientist Security (Bundesdruckerei GmbH) & Managing Director D-TRUST GmbH Intern/Vertraulich 1 eidentity

More information

SAP Perfect Plant Manufacturing Solution. SAP Taiwan Allen Lin 林 信 宇 2010.09.14

SAP Perfect Plant Manufacturing Solution. SAP Taiwan Allen Lin 林 信 宇 2010.09.14 SAP Perfect Plant Manufacturing Solution SAP Taiwan Allen Lin 林 信 宇 2010.09.14 生 產 製 造 的 世 界 趨 勢 協 同 製 造 的 環 境 客 戶 導 向 的 創 新 符 合 法 規 的 規 範 應 用 資 訊 的 輔 助 Cost savings Focus on core competencies Closeness

More information

Application Map Release 2005

Application Map Release 2005 mysap Supplier Relationship Management Solution Map Application Map Release 2005 Purchasing Planning Purchasing Governance Strategy Development Risk Management Procurement Office Planning Category Management

More information

Working in a ubiquitous computing environment

Working in a ubiquitous computing environment Working in a ubiquitous computing environment Challenges for an application software manufacturer Dr. Thomas Ziegert, SAP Corporate Research SAP Corporate Research Overview SAP Corporate Research Investigates

More information

Snow in the Datacenter #SnowUK2014

Snow in the Datacenter #SnowUK2014 Snow in the Datacenter #SnowUK2014 Carel Gouws Professional Services Manager carel.gouws@snowso7ware.com QuesMon What percentage of your so7ware budget is spent in the datacenter? 1 : 0 25% 2 : 26 50%

More information

Management and Monitoring of a J2EE Server and Applications Using JMX. Reinhold Kautzleben, Gregor Frey Speaker Title, SAP AG

Management and Monitoring of a J2EE Server and Applications Using JMX. Reinhold Kautzleben, Gregor Frey Speaker Title, SAP AG Management and Monitoring of a J2EE Server and Applications Using JMX Reinhold Kautzleben, Gregor Frey Speaker Title, SAP AG How much JMX is required to be in J2EE? JMX 1.2 belongs to the list of required

More information

LANCOM VoIP USB Handset LANCOM Advanced VoIP Client

LANCOM VoIP USB Handset LANCOM Advanced VoIP Client LANCOM VoIP USB Handset LANCOM Advanced VoIP Client 2006 LANCOM Systems GmbH, Würselen (Germany). Alle Rechte vorbehalten. Alle Angaben in dieser Dokumentation sind nach sorgfältiger Prüfung zusammengestellt

More information

Michael Collet 28th January 2005, Frankfurt, GI -Fachgruppe SECMGT

Michael Collet 28th January 2005, Frankfurt, GI -Fachgruppe SECMGT Management@SAP Michael Collet 28th January 2005, Frankfurt, GI -Fachgruppe SECMGT If business has no risk, don t do it! ( frei nach Tom DeMarco & Timothy Lister) Scope of Corporate Management Roll-out

More information

Helfen Sie Apple, Produkte und Dienste zu verbessern, indem Sie Diagnose- und Nutzungsdaten über icloud senden.

Helfen Sie Apple, Produkte und Dienste zu verbessern, indem Sie Diagnose- und Nutzungsdaten über icloud senden. Helfen Sie Apple, Produkte und Dienste zu verbessern, indem Sie Diagnose- und Nutzungsdaten über icloud senden. Durch das Versenden dieser Mitteilung, erklären Sie sich einverstanden, dass Apple diese

More information

New technology in Healthcare powered by IMS

New technology in Healthcare powered by IMS New technology in Healthcare powered by IMS Bernd Haas, Lead Technology & Applications Central Europe 2014, IMS HEALTH Technologie in Pharma Die Realität heute Databases Spreadsheets Custom applications

More information

SAP Solution Manager for Customizing Synchronization

SAP Solution Manager for Customizing Synchronization SAP Solution Manager for Customizing Synchronization Product Management SAP Solution Manager SAP AG Learning Objectives As a result of this presentation, you will be able to: Describe major challenges

More information

How To Develop In Java (J2Ee) And J2Ee (Sap) Together (Sapp)

How To Develop In Java (J2Ee) And J2Ee (Sap) Together (Sapp) SAP NetWeaver Developer Studio and Java Development Infrastructure Karl Kessler Product Manager, SAP AG Agenda SAP NetWeaver Developer Studio! Mission Statement! Eclipse! Java Dictionary, J2EE Tool Set,

More information

Closed-Loop Engineering Integrated Product Development at a Vehicle Manufacturer

Closed-Loop Engineering Integrated Product Development at a Vehicle Manufacturer Closed-Loop Engineering Integrated Product Development at a Vehicle Manufacturer Dr. Stephan Kohlhoff Geschäftbereich Automotive SAP Deutschland AG & Co KG Agenda Motivation Closed-Loop Engineering Vehicle

More information

Session 2: The Business Value of Software License Optimization and ITSM Integration. David Reis, Senior Software Consultant BMC Software

Session 2: The Business Value of Software License Optimization and ITSM Integration. David Reis, Senior Software Consultant BMC Software Session 2: The Business Value of Software License Optimization and ITSM Integration David Reis, Senior Software Consultant BMC Software Transforming the Digital Enterprise Benefits of Software License

More information

SAP Supplier Relationship Management 7.0

SAP Supplier Relationship Management 7.0 SAP Supplier Relationship Management 7.0 Contract Management Overview Name of Speaker, Department Date For the latest version of this document, please refer to the SAP Service Marketplace extranet at www.service.sap.com/srm,

More information

SAP NetWeaver Gateway Throughput & Scalability. David Freidlin

SAP NetWeaver Gateway Throughput & Scalability. David Freidlin SAP NetWeaver Gateway Throughput & Scalability David Freidlin Agenda Gateway Throughput Gateway Data Scalability Gateway Scaling Out Gateway High Availability 2013 SAP AG. All rights reserved. 2 Gateway

More information

SAP Solution Manager Value Proposition. Walldorf, April 2007

SAP Solution Manager Value Proposition. Walldorf, April 2007 SAP Solution Manager Value Proposition Walldorf, April 2007 Agenda Application management challenges Implementation / Upgrade Operations Optimization Application management lifecycle Routes to success

More information

Investment Philosophy & Current Views

Investment Philosophy & Current Views Investment Philosophy & Current Views Miguel Corte-Real Product Director Equity March 2009 Dieses Dokument ist nur professionelle Investoren und nicht für Privatanleger bestimmt. Agenda Global Research

More information

Integrating Coupa With Your Enterprise. Rajiv Ramachandran, Vice President Cloud Integrations

Integrating Coupa With Your Enterprise. Rajiv Ramachandran, Vice President Cloud Integrations Integrating Coupa With Your Enterprise Rajiv Ramachandran, Vice President Cloud Integrations AGENDA PLATFORM OVERVIEW INTEGRATION WITH ERPs INTEGRATION WITH 3 RD PARTY APPLICATIONS INTEGRATION WITH SUPPLIERS

More information

Release 9.1 & Strategy

Release 9.1 & Strategy Release 9.1 & Strategy SAP Business One Partner Info-day, 13. Nov 2013 Andreas Wolfinger, SAP AG Vice President, Head of Product-, Solution Management Haftungsausschluss Die in dieser Präsentation enthaltenen

More information

Effective and Efficient SAM execution to manage software Spend and Compliance

Effective and Efficient SAM execution to manage software Spend and Compliance WHITEPAPER March 2014 www.beroeinc.com Effective and Efficient SAM execution to manage software Spend and Compliance Abstract Yes, Software is a critical asset for any type of industries which plays a

More information

SAP Solution Manager Change Request Management. SAP Solution Manager Product Management SAP AG

SAP Solution Manager Change Request Management. SAP Solution Manager Product Management SAP AG SAP Solution Manager Change Request Management SAP Solution Manager Product Management SAP AG Change Request Management Maintenance Activities Project Activities Administration Activities SAP Solution

More information

LEARNING AGREEMENT FOR STUDIES

LEARNING AGREEMENT FOR STUDIES LEARNING AGREEMENT FOR STUDIES The Student Last name (s) First name (s) Date of birth Nationality 1 Sex [M/F] Academic year 20../20.. Study cycle EQF level 6 Subject area, Code Phone E-mail 0421 The Sending

More information

mysap Supply Chain Management Solution Map Release 2005

mysap Supply Chain Management Solution Map Release 2005 mysap Supply Chain Management Solution Map Release 2005 Demand & Supply Planning Demand Planning & Forecasting Safety Stock Planning Supply Network Planning Distribution Planning Supply Network Collaboration

More information

Data Center Orchestration

Data Center Orchestration Data Center Orchestration Automation of DC-Services at RWE IT GmbH RWE IT 08.07.2014 SEITE 1 Agenda RWE IT - Who We Are Service Orchestration Project: Motivation & Objectives Service Orchestration Architecture

More information

SAP CRM 7.0 Detailed View

SAP CRM 7.0 Detailed View SAP CRM 7.0 Detailed View SAP CRM 7.0 Marketing Campaign Management 1 Content 1. Overview 2. Campaign Planning 3. Campaign Development 4. Campaign Optimization 5. Campaign Execution 6. Campaign Analysis

More information

Building a multi-source universe

Building a multi-source universe September 10-13, 2012 Orlando, Florida Building a multi-source universe Pierpaolo Vezzosi 2011 SAP AG. All rights reserved. Public 1 Learning points Learn the details of the multi-source universe technology

More information

BMC Asset Management SAP Integration

BMC Asset Management SAP Integration TECHNICAL WHITE PAPER BMC Asset Management SAP Integration How to bridge the gap between your company s SAP systems and BMC Asset Management Table of Contents Introduction 1 Procurement and receiving 1

More information

Project Cost Reporting for PPM

Project Cost Reporting for PPM Project Cost Reporting for PPM A PLM Consulting Solution Public Project Cost Reporting for PPM The Consulting Solution Project Cost Reporting supports project-centric and cross-project evaluations in PPM,

More information

Multiple Components in One Database -

Multiple Components in One Database - Multiple Components in One Database - Technical Implementation on Different Databases Dr. Georg Leffers SAP AG Technical Setup The following slides show for all databases supported by SAP the technical

More information

BRFplus Field Configuration for Portfolio Management

BRFplus Field Configuration for Portfolio Management for Portfolio Management A PLM Consulting Solution Public The BRFplus Field Configuration allows you to easily modify the field configuration of standard and custom fields, toolbar buttons and tabs on

More information

APPLICATION SETUP DOCUMENT

APPLICATION SETUP DOCUMENT APPLICATION SETUP DOCUMENT HeiTek Software Development GmbH Add-Ons Oracle Application Change Layout in Receiving Personalisation Example Ref Prepared by HeiTek Software Development GmbH Author: : Georg

More information

How To Ensure A Kreditierung Austria Is A Successful

How To Ensure A Kreditierung Austria Is A Successful Akkreditierungserfordernisse an Stellen, die Managementsysteme nach EN 9100 bzw. EN 9110 (EN 9120) auditieren und zertifizieren - Änderungen zur Vorgängerversion sind gelb hinterlegt. Der Leitfaden wurde

More information

Integrating Coupa With Your Enterprise. Rajiv Ramachandran, Vice President Cloud Integrations

Integrating Coupa With Your Enterprise. Rajiv Ramachandran, Vice President Cloud Integrations Integrating Coupa With Your Enterprise Rajiv Ramachandran, Vice President Cloud Integrations AGENDA PLATFORM OVERVIEW INTEGRATION WITH ERPs INTEGRATION WITH 3 RD PARTY APPLICATIONS INTEGRATION WITH SUPPLIERS

More information

TECHNISCHE INFORMATION NR. SI36-053 SERVICE INFORMATION NO. SI36-053

TECHNISCHE INFORMATION NR. SI36-053 SERVICE INFORMATION NO. SI36-053 Diamond Aircraft Industries G.m.b.H N.A. Otto-Straße 5 A-2700 Wiener Neustadt Austria DAI SI36-053 Page 1 of 2 9-Dec-2008 FT TECHNISCHE INFORMATION NR. SI36-053 Hinweis: Technische Informationen werden

More information

World Fashion Exchange

World Fashion Exchange World Fashion Exchange Company Profile Solutions for the Apparel, Accessories, Retailers and Brand Manufacturers Traders / Agents / Whole Sellers Apparel. Accessories. Retail. Brand Manufacturing Company

More information

Software Asset Management. The challenge

Software Asset Management. The challenge Software Asset Management The challenge The Challenge Incidents of software audits are on the rise: Gartner survey of 228 procurement and ITAM professionals in September 2011, 65% indicated at least one

More information

ModusOne Web Client Setup

ModusOne Web Client Setup ModusOne Web Client Setup ModusOne Web Client Setup 2008-2012 Lexmark International Technology S.A. Datum: 4-1-2012 Version: 5.1.0 Alle Rechte vorbehalten. Die in diesem Dokument enthaltenen Informationen

More information

Best practice license models in the context of the Cloud Date: 22 October 2013 Track 2: Reduce the cost of ICT and accelerating service delivery

Best practice license models in the context of the Cloud Date: 22 October 2013 Track 2: Reduce the cost of ICT and accelerating service delivery Satish Babu Best practice license models in the context of the Cloud Date: 22 October 2013 Track 2: Reduce the cost of ICT and accelerating service delivery Contents Cloud and it s potential Trends of

More information

SAP Enterprise Portal 6.0 KM Platform Delta Features

SAP Enterprise Portal 6.0 KM Platform Delta Features SAP Enterprise Portal 6.0 KM Platform Delta Features Please see also the KM Platform feature list in http://service.sap.com/ep Product Management Operations Status: January 20th, 2004 Note: This presentation

More information

SAP GLOBAL DIVERSITY POLICY

SAP GLOBAL DIVERSITY POLICY SAP GLOBAL DIVERSITY POLICY Date 29.8.2006 1 TABLE OF CONTENTS Cover Sheet... 2 PREFACE... 3 1 DEFINITION... 4 2 OBJECTIVES AND SCOPE... 4 2.1 KEY TARGETS FOR DIVERSITY AT SAP... 5 2.2 COMPLIANCE/SANCTIONS...

More information

NOCTUA by init.at THE FLEXIBLE MONITORING WEB FRONTEND

NOCTUA by init.at THE FLEXIBLE MONITORING WEB FRONTEND NOCTUA by init.at THE FLEXIBLE MONITORING WEB FRONTEND init.at informationstechnologie GmbH - Tannhäuserplatz 2 - A-1150 Wien - www.init.at Dieses Dokument und alle Teile von ihm bilden ein geistiges Eigentum

More information

Leitlinien- Clearingbericht "Depression

Leitlinien- Clearingbericht Depression Schriftenreihe Band 12 Leitlinien- Clearingbericht "Depression Leitlinien-Clearingverfahren von Bundesärztekammer und Kassenärztlicher Bundesvereinigung in Kooperation mit Deutscher Krankenhausgesellschaft

More information

HP SAP. Where Development, Test and Operations meet. Application Lifecycle Management

HP SAP. Where Development, Test and Operations meet. Application Lifecycle Management HP SAP Where Development, Test and Operations meet Application Lifecycle Management 1 Introduction 1.1 ALM CONCEPTS Application Lifecycle Management (ALM) empowers IT to manage the core application life-cycle,

More information

SAP Governance, Risk & Compliance Access Control 5.3. Post-Installation Enterprise Role Management Part I: Configuration

SAP Governance, Risk & Compliance Access Control 5.3. Post-Installation Enterprise Role Management Part I: Configuration SAP Governance, Risk & Compliance Access Control 5.3 Post-Installation Enterprise Role Management Part I: Configuration Authors SAP GRC RIG Team Frank Rambo, SAP GRC RIG, EMEA Region Frank Bannert, SAP

More information

McAfee Database Security. DOAG SIG SECURITY 07.09.2011 Leipzig Franz Hüll Senior Security Engineer

McAfee Database Security. DOAG SIG SECURITY 07.09.2011 Leipzig Franz Hüll Senior Security Engineer McAfee Database Security DOAG SIG SECURITY 07.09.2011 Leipzig Franz Hüll Senior Security Engineer Agenda Database Activity Monitoring DB security from McAfee (Sentrigo) Brief products Overview MVM (McAfee

More information

EUROPA OJ THE OUTSOURCING JOURNAL. Outsourcing - division of labour gives competitive edge by Deutsche Bank Research

EUROPA OJ THE OUTSOURCING JOURNAL. Outsourcing - division of labour gives competitive edge by Deutsche Bank Research www.outsourcing-journal.org Q2/3-2012 - Deutsch / English OJ THE OUTSOURCING JOURNAL EUROPA Outsourcing von IT-Services und Geschäftsprozessen in Europa - Ein unabhängiges Informationsangebot für Deutschland,

More information

ITAM (IT Asset Management)

ITAM (IT Asset Management) ITAM (IT Asset Management) Владимир РАЗУВАЕВ Руководитель Департамента бизнесконсалтинга +7 903 564 49 75 VladimirR@softline.ru Why do you need software asset management 1 Decrease of risks Control 2 Savings

More information

Setup Guide for Business Process Operations Dashboards SAP Solution Manager 7.1. SAP AG August, 2011

Setup Guide for Business Process Operations Dashboards SAP Solution Manager 7.1. SAP AG August, 2011 Setup Guide for Business Process Operations Dashboards SAP Solution Manager 7.1 SAP AG August, 2011 Disclaimer This presentation outlines our general product direction and should not be relied on in making

More information

Software License Monitoring

Software License Monitoring LANDESK Quick Start Guide Software License Monitoring VERSION 2 Introduction This guide was designed to help those users new to Software License Monitoring (SLM) introduced in LANDESK Management Suite

More information

January, 2009. SOA Showcases - Utilities Cases -

January, 2009. SOA Showcases - Utilities Cases - January, 2009 SOA Showcases - Utilities Cases - Showcase overview Grid usage prices, 1 AMI, 1 Sales Proc. Integr., 1 Duet, 1 Customer Portal, 5 Material Mgmt, 1 Intranet portal, 1 Process Integr., 1 Payment

More information

Solution Overview. UNITED KINGDOM 5 Jupiter House Calleva Park Aldermaston Reading Berkshire RG7 8NN United Kingdom

Solution Overview. UNITED KINGDOM 5 Jupiter House Calleva Park Aldermaston Reading Berkshire RG7 8NN United Kingdom Solution Overview UNITED STATES Suite 4000 L40 17 State Street New York NY 10004 United States UNITED KINGDOM 5 Jupiter House Calleva Park Aldermaston Reading Berkshire RG7 8NN United Kingdom AUSTRALIA

More information

SAP CRM 2007. Detailed View SAP CRM 2007. Web Service Tool

SAP CRM 2007. Detailed View SAP CRM 2007. Web Service Tool SAP CRM 2007 Detailed View SAP CRM 2007 Web Service Tool Disclaimer This Presentation is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains

More information

Analytics To Go: Mobile BI. Mike Schiebel / Business Analytics Center of Excellence (CoE) SAP Switzerland June, 2013

Analytics To Go: Mobile BI. Mike Schiebel / Business Analytics Center of Excellence (CoE) SAP Switzerland June, 2013 Analytics To Go: Mobile BI Mike Schiebel / Business Analytics Center of Excellence (CoE) SAP Switzerland June, 2013 Agenda Trends & Benefits Mobile Analytics Suite from SAP SAP BusinessObjects Mobile Security

More information

Software Audits Three Ways to Cut the Cost and Pain of a Software Audit

Software Audits Three Ways to Cut the Cost and Pain of a Software Audit BDNA White Paper Software Audits Three Ways to Cut the Cost and Pain of a Software Audit Introduction Software vendors frequently and without warning audit customers to ensure they are in compliance with

More information

Communicator für Android Tablet Benutzerhandbuch. V21.0.1.0 Dokumentenversion 2

Communicator für Android Tablet Benutzerhandbuch. V21.0.1.0 Dokumentenversion 2 Communicator für Android Tablet Benutzerhandbuch V21.0.1.0 Dokumentenversion 2 Placetel UC-One Communicator für Android Tablet Copyright Hinweis Copyright 2016 finocom AG Alle Rechte vorbehalten. Jegliche

More information

AnyWeb AG 2008 www.anyweb.ch

AnyWeb AG 2008 www.anyweb.ch HP SiteScope (End-to-End Monitoring, System Availability) Christof Madöry AnyWeb AG ITSM Practice Circle September 2008 Agenda Management Technology Agentless monitoring SiteScope in HP BTO SiteScope look

More information

SPICE auf der Überholspur. Vergleich von ISO (TR) 15504 und Automotive SPICE

SPICE auf der Überholspur. Vergleich von ISO (TR) 15504 und Automotive SPICE SPICE auf der Überholspur Vergleich von ISO (TR) 15504 und Automotive SPICE Historie Software Process Improvement and Capability determination 1994 1995 ISO 15504 Draft SPICE wird als Projekt der ISO zur

More information

SecureGRC TM - Cloud based SaaS

SecureGRC TM - Cloud based SaaS - Cloud based SaaS Single repository for regulations and standards Centralized repository for compliance related organizational data Electronic workflow to speed up communications between various entries

More information

Outsourcing. w os WORKPLACE. it os IT SERVICE MANAGEMENT SERVICES BPO OUTSOURCING. ITO dos DATACENTER OPERATION SERVICES.

Outsourcing. w os WORKPLACE. it os IT SERVICE MANAGEMENT SERVICES BPO OUTSOURCING. ITO dos DATACENTER OPERATION SERVICES. IT ITO dos DATACENTER OPERATION w os WORKPLACE OPERATION OUTSOURCING a os APPLICATION OPERATION it os IT SERVICE MANAGEMENT BUSINESS PROCESS BPO OUTSOURCING o ss OUTSOURCING SUPPORT Outsourcing Companies,

More information

How to start up a software business within a cloud computing environment

How to start up a software business within a cloud computing environment Thomas Buchegger How to start up a software business within a cloud computing environment An evaluation of aspects from a business development perspective Anchor Academic Publishing disseminate knowledge

More information

How To Get Your Computer To Comply With Pca

How To Get Your Computer To Comply With Pca Assessing PCI Compliance with EMC Software Solutions Glenn O Donnell Principal Product Marketing Manager Resource Management Software Group Email: odonnell_glenn@emc.com Service Management Soapbox Blog:

More information

SAP Solutions for Information Management Overview, Strategy, & Roadmap. Kristin McMahon May 2013

SAP Solutions for Information Management Overview, Strategy, & Roadmap. Kristin McMahon May 2013 SAP Solutions for Information Management Overview, Strategy, & Roadmap Kristin McMahon May 2013 Safe Harbor Statement The information in this presentation is confidential and proprietary to SAP and may

More information

Optimize Your Business with SAP Enterprise Dashboards (SAP Smart Business) Powered by SAP HANA

Optimize Your Business with SAP Enterprise Dashboards (SAP Smart Business) Powered by SAP HANA Optimize Your Business with SAP Enterprise Dashboards (SAP Smart Business) Powered by SAP HANA SAP HANA Live and SAP Smart Business for real-time operational reporting and exception-based decision making

More information

Report Book: Retina Network Security Scanner Unlimited

Report Book: Retina Network Security Scanner Unlimited REPORT BOOK Report Book: Retina Network Security Scanner Unlimited Version 5.20 January 2015 1 Table of Contents Retina Network Security Scanner Unlimited... 3 Report Title: Remediation Report... 3 Report

More information

IBM Security. Alle Risiken im Blick und bessere Compliance Kumulierte und intelligente Security Alerts mit QRadar Security Intelligence

IBM Security. Alle Risiken im Blick und bessere Compliance Kumulierte und intelligente Security Alerts mit QRadar Security Intelligence IBM Security Alle Risiken im Blick und bessere Compliance Kumulierte und intelligente Security Alerts mit QRadar Security Intelligence Peter Kurfürst Vertrieb IBM Security Lösungen Enterprise-Kunden Baden-Württemberg

More information

Security Compliance and Data Governance: Dual problems, single solution CON8015

Security Compliance and Data Governance: Dual problems, single solution CON8015 Security Compliance and Data Governance: Dual problems, single solution CON8015 David Wolf Director of Product Management Oracle Development, Enterprise Manager Steve Ries Senior Systems Architect Technology

More information

SAP Solution Manager - Solution Reporting. SAP Solution Manager Product Management SAP AG

SAP Solution Manager - Solution Reporting. SAP Solution Manager Product Management SAP AG SAP Solution Manager - Solution Reporting SAP Solution Manager Product Management SAP AG Reporting Concept EWA Reporting Service Level Reporting Solution Reporting Summary Role of SAP Solution Manager

More information

WHITE PAPER. Software License Optimization for the Datacenter

WHITE PAPER. Software License Optimization for the Datacenter WHITE PAPER Software License Optimization for the Datacenter Software License Optimization for the Datacenter Introduction Optimized license management is a necessity for all software licenses owned by

More information

How To Manage A Maintenance Service Desk

How To Manage A Maintenance Service Desk Dynamic Infrastructures Managed Maintenance for medium-sized Customers The standardized stage model for heterogeneous IT infrastructures Three-piece connected Service Elements Service Desk Professional

More information

Software Asset Management (SAM) and ITIL Service Management - together driving efficiency

Software Asset Management (SAM) and ITIL Service Management - together driving efficiency Software Asset Management (SAM) and ITIL Service Management - together driving efficiency Ian Preskett MIET C.Eng. MBCS CITP Software Asset Management Consultant ian.preskett@ipassociatesltd.co.uk Agenda

More information

Getting Started Guide

Getting Started Guide Getting Started Guide Before you Begin ITE Itil Express Service Management Software is a web based tool that helps you manage your IT Department and user relationships from a single point. It offers best

More information

SAP Master Data Governance for Financials: What's New with SAP ERP 6.0 Enhancement Package 4 and 5

SAP Master Data Governance for Financials: What's New with SAP ERP 6.0 Enhancement Package 4 and 5 Orange County Convention Center Orlando, Florida May 15-18, 2011 SAP Master Data Governance for Financials: What's New with SAP ERP 6.0 Enhancement Package 4 and 5 Pete Graham Director, LoB Finance, Solutions

More information

Session 1: Managing Software Licenses in Virtual Environments. Paul Baguley, Principal, Advisory Services KPMG

Session 1: Managing Software Licenses in Virtual Environments. Paul Baguley, Principal, Advisory Services KPMG Session 1: Managing Software Licenses in Virtual Environments Paul Baguley, Principal, Advisory Services KPMG Managing Software Licenses in Virtual Environments June 2015 Paul Baguley Principal KPMG LLP

More information

The EBA Guidelines on SREP

The EBA Guidelines on SREP Newsletter EBA Guidelines on SREP FINANCIAL SERVICES July 2014 The EBA Guidelines on SREP Consultation on a holistic approach for the supervisory review and evaluation process Executive summary On 7. July

More information