Enterprise Infrastructure Architecture

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1 Enterprise Infrastructure Architecture RL Information Consulting LLC January 7, 2003 The Information contained in this presentation is based on Intellectual Capital provided by David Merrill and Copyrighted by Hitachi Data Systems in 1999 People Process Technology

presentation is based on Intellectual Capital provided by David

2 Agenda Lifecycle of Distributed Systems Enterprise Infrastructure Architecture Model How the Model Fits Enterprise Business Applications EIA Slide - 2 People Process Technology

3 Enterprise Infrastructure Architecture (EIA) Defined Structured methodology and life-cycle for distributed systems, client/server technologies 1) Enterprise Planning, Infrastructure Model 2) Systems (Enterprise & Process) Design 3) Tool Selection 4) Integration 5) Deployment 6) Support and Maintenance Process engineered independently from platform decisions and based on application and business needs EIA Slide - 3 People Process Technology

Process) Design 3) Tool Selection 4) Integration 5) Deployment 6) Support and Maintenance Process engineered

4 Enterprise View of Infrastructure IT Policy & Architecture Architecture Infrastructure Application Projects EIA Slide - 4 People Process Technology

5 Lifecycle of Distributed Systems Enterprise Planning Infrastructure Architecture Systems Design Tool Selection Integration Deployment Support/Maintenance EIA Slide - 5 People Process Technology

Design Tool Selection Integration Deployment

6 Infrastructure Architecture Model Business Functions Current Environment Transition Plan Target Environment Architecture Technology Organization Financial Training Roadmap EIA Slide - 6 People Process Technology

Environment Architecture Technology Organization

7 Infrastructure Architecture Model Systems Foundation, that Requires: Structured Architecture Methodology Solid Business Practices Defined IT Processes Convergent Architecture EIA Slide - 7 People Process Technology

Solid Business Practices Defined IT Processes

8 SolutionMethod Methodology SolutionMethod is a simple, certain method for undertaking systems integration in an open systems world Partnerships Methods for change Management Takes account of business, social and technical systems Implementation Exploits architecture-verified configurations Capturing vision Evolving business strategy Quantifying business benefits Evolving technical strategy Convergent Architecture Developing architecture Engineering processes & Information Preparing the organization Selecting & verifying technology EIA Slide - 8 People Process Technology

configurations Capturing vision Evolving business strategy Quantifying business benefits Evolving technical strategy Convergent Architecture

9 Convergent Architecture Standards NET, UNIX/LUNIX, OSS WebSphere, J2EE, XML, ntier EIA Slide - 9 People Process Technology

10 Infrastructure Architecture Standards HARDWARE IBM, HP, EMC, etc. Environmentals Reliability, Availability, Service-ability SOFTWARE HP/UX LUNIX, TCP/IP,OSI DB2, Oracle Websphere ODBC, SQL Versata XML Data Model Clover Leaf Language Standards EIA Slide - 10 People Process Technology

HP/UX LUNIX, TCP/IP,OSI DB2, Oracle Websphere ODBC, SQL Versata XML

11 Hardware and Software Hardware Selection Criteria RAS Scalability Price/Performance Local experience/preference OS & Middleware Selection Criteria Comply to standards Hardware decisions Make vs. Buy Experience, preference Scaleable, Portable EIA Slide - 11 People Process Technology

Selection Criteria Comply to standards Hardware decisions Make vs.

12 EIA Model Summary Applications Financial Manufacturing Engineering HR, Client Access 4GL Development DBMS Selection Legacy Migration Standards Compliance Application Decision Price/Performance Data Model EIA Slide - 12 People Process Technology

Legacy Migration Standards Compliance Application Decision

13 EIA Management Bricks Enterprise Management Disciplines, or Bricks Support the entire infrastructure Common OO data model to manage cooperative data within the enterprise Encapsulated functions of the model Provisions for bricks must begin early Omission will cause downstream problems EIA Slide - 13 People Process Technology

enterprise Encapsulated functions of the model Provisions for bricks must begin

14 Security Management Problem Management Change Management EIA Management Bricks ITIL - IT Service Management Areas Configuration Management Availability Management Financial Management Capacity Management ETC. Service Delivery, Service Support Areas EIA Slide - 14 People Process Technology

Availability Management Financial Management Capacity Management ETC.

15 Physical and Logical Interfaces with all other elements of the enterprise model DBMS Hardware Business Rules Applications Interface Software Standards & Methodology EIA Slide - 15 People Process Technology

Business Rules Applications Interface Software

16 Capacity Management Performance & Tuning Capacity Planning Asset Management Software Licensing Asset Register Data Management Backup and Recovery Archiving Device Management Network Management Operations Capacity Management EIA Management Bricks ITIL and ITSM Problem Management Fault Management Help Desk User Management Security Data, Network Physical Assets Authentication Application Management Database Management Application Administration Other ITSM Areas ETC. Service Delivery Service Support EIA Slide - 16 People Process Technology

Management Fault Management Help Desk User Management Security Data, Network Physical Assets Authentication Application Management

17 EIA Model Configuration Management Facilities Operations Integration Services for the Enterprise Service Level Agreements Change Management Technology Support Production Control Financial EIA Slide - 17 People Process Technology

Agreements Change Management Technology Support

18 Plus... Architect Migration Technology Planning To complete the enterprise model Organization Disaster Recovery EIA Slide - 18 People Process Technology

19 Influences on the Model EIA Slide - 19 People Process Technology

20 EIA Model Detail Enterprise Infrastructure Design Methodology Standards Hardware Software Management Disciplines Services & Delivery Business Support Business Architecture Policies Qualities Operating Systems Capacity Management Production Control Migration Technical Architecture Systems Architecture Requirements Mgmt Traceability Applications Data Model Procedures Industry Emerging Ras Scalability Price/Performance Processing Back-end Application Server Desktop Storage Middleware 3rd Party Applications RDBMS Internal Applications Development Tools Performance Tuning Planning Asset Management S/W Licensing Asset Tracking S/W Distribution Data Management Workload Mgmt Job Scheduling User Management Facilities Print Management Report Distribution Operations Technology Planning Organization/Staff Skills Mgmt Training Retention Matrix Mgmt Staff Optimization Contingency Planning On-line Nearline Remote Network Telecom Backup/Recovery Document Mgmt Archiving HSM Network Management Console Mgmt Remote Operations Service Agreements Change Management Disaster Recovery 2nd Site Engineering I/O Devices Operations Monitoring Capacity Mgmt Version Control Configuration Mgmt Change Control Problem Management Technology Support Fault Detection Analysis, Isolate Correction Tracking Reporting Data Network/Encryption Application Authentication Asset Physical Audit & Monitoring Application Mgmt EIA Slide - 20 People Process Technology Security Database Mgmt Availability Load Testing Change Mgmt Training Staff Retention Accounting Chargeback Logging Screening

Scalability Price/Performance Processing Back-end Application Server Desktop Storage Middleware 3rd Party Applications RDBMS Internal Applications Development Tools Performance Tuning Planning Asset

21 EIA and ITIL/ITSM Diligence ROI Assessment H/W Diagnostics Product specific planning & design ITIL/ITSM Delivery And Support Solution Services Clients/Servers Large-Scale Servers Customer Support Center Service Level Agreements Migration Planning Quick-start UNIX/Lunix Windows SolutionMethod Assessment Enterprise Infrastructure/Architecture ITIL/IT Service Management Delivery and Support Solution Services EIA Slide - 21 People Process Technology

22 Design Methodologies System qualities are: Potential for Change, Availability, Usability, Security, and Performance Perspectives of Enterprise Managers, Users, Service Providers, and Application Developers Systems Architecture EIA Slide - 22 People Process Technology

23 Solutions will vary based on requirements: Required Infrastructure characteristics Current Environment Budget Future IT Strategy Corporate Culture Infrastructure solution components vary, based upon sliding scale: Hardware components Software components Service components Support components Reliability Availability Scalability Serviceability Interoperability Manageability GUI Interface PC Compatibility Security Design Factors Cost Low Factors Scale Best EIA Slide - 23 People Process Technology

24 Business and IT Perspectives Business Perspectives Enterprise Management Enterprise management Trading partners Business system Employees Customers Application developers Information system Service Providers Technology Perspectives Users EIA Slide - 24 People Process Technology

25 Perspectives and Qualities Requirement Matrix Potential for Change Availability Usability Performance Security Enterprise Management End Users Service Providers Application Developers EIA Slide - 25 People Process Technology

26 Tool and Technology Selection Architecture Selection based on Business Requirements Functional Tool Selection traceable to business and technical architectures Potential benefits from vendor partnerships for large, strategic projects EIA Slide - 26 People Process Technology

27 How to Model and Plan for Your Business When right-sizing and re-engineering, assume you need client/server and plan around multiple n-tiers Provide business and requirements-based planning Apply existing methods, tools, expertise to distributed systems Adopt a structured approach to assessment, planning, design, and implementation of client/server initiative Utilize outside vendor partnerships to leverage knowledge, and share risks/benefits EIA Slide - 27 People Process Technology

28 Conclusion Modeling methods can be used to design and plan client/server services and applications SolutionMethod (or similar) methodology can provide legitimacy to the infrastructure and architecture enabling risk reduction Modeling is especially useful in audits/reviews of existing architectures and operations Take apart and critique existing model Review brick by brick, modular approach EIA Slide - 28 People Process Technology

HP Customer Support. Remote Server Management. an Outtasking Solution Outline

HP Customer Support. Remote Server Management. an Outtasking Solution Outline HP Customer Support Remote Server Management an Outtasking Solution Outline Andreas Meinert Support Solution Architect DataCenter Solution Services, HP Germany 2004 Hewlett-Packard Development Company,