NEWTECH INFOSYSTEMS, INC. NTI Backup NOW! Deluxe. Backup NOW! Deluxe User's Guide

Transcription

1 NEWTECH INFOSYSTEMS, INC. NTI Backup NOW! Deluxe Backup NOW! Deluxe User's Guide

2 NTI Backup NOW! Deluxe User's Guide NewTech Infosystems, Inc. 5 Mason, Suite 150 Irvine, CA Phone Fax

3 Copyright The NTI Backup NOW! software and the contents of this associated User s Guide are properties of NEWTECH INFOSYSTEMS, INC. (NTI) and are protected by copyright. Any reproduction either in whole or in part is strictly prohibited. For additional copies of the software or this documentation, please contact NTI. Software as well as many other types of works are protected by international copyright laws. Unauthorized copying of those works in any manner may violate the rights of the owner of the copyright in those works and may expose you to civil and criminal penalties. You may not use NTI Backup NOW! software to violate the copyright rights of others. NTI does not authorize you to use the NTI Backup NOW! software for the purpose of violating the copyright rights of others. Information in this document is subject to change without notice. Trademarks The NTI logo, NTI Backup NOW!, NTI DVD-Maker, and Dragon Burn are registered trademarks of NewTech Infosystems, Inc. NTI DriveBackup!, NTI CD-Maker TM, NTI CD-Maker Elite, NTI CD- Maker Pro, NTI CD-Maker 2000, NTI CD-Maker MM, NTI FileCD, NTI CD-Copy Tools, NTI CDR Explorer, NTI JewelCase Maker are trademarks of NewTech Infosystems, Inc. Windows is a trademark of Microsoft Corporation. All other product names or trademarks are property of their respective owners. License Use of this software constitutes your acceptance of these terms and conditions and your agreement to abide by them. You, the original purchaser, are granted a non-transferable, non-exclusive personal license to use the software. You may neither transfer the software or otherwise make it available to anyone else, nor may you copy, modify, disassemble, decompile, reverse engineer, revise or enhance the software, electronically transfer, or lease the software or this user manual. You may terminate this agreement at any time by destroying the software. This agreement will Use of this Software constitutes your acceptance of these terms and conditions and also terminate if you fail to comply with the terms and conditions of this agreement. You agree upon such termination to destroy the software. Limited Warranty NTI warrants for a period of thirty (30) days from the date of delivery that, under normal use and without unauthorized modification, the program performs in substantial compliance with the User s Guide and those set forth in NTI authorized advertising material; that under normal use, the magnetic or optical media upon which the software is distributed is substantially free from significant defects in materials and workmanship. Warranty claims must be made in writing during the Warranty Period and within seven (7) days of the observation of the defect, accompanied by evidence satisfactory to NTI. If NTI is unable to correct it within ninety (90) days of the date you report the defect, you may return the software and accompanying materials to the NTI distributor from where they were purchased (if not purchased directly from NTI) and shall be shipped by the returning party with freight and insurance paid.

4 EXCEPT AS STATED ABOVE, THERE IS NO OTHER WARRANTY, EXPRESSED OR IMPLIED, REGARDING THE PRODUCT INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Limit Of NTI s Liability NTI s entire liability for damages to you or any other party for any cause whatsoever, whether in contract or in tort, including negligence, shall not exceed the price you paid for the unit of the software that caused the damages or that are the subject matter of, or are directly related to, the cause of action. In no event will NTI be liable for any damages caused by your failure to perform your obligations, or for any loss of data, profits, savings, or any other consequential and incidental damages, even if NTI has been advised of the possibility of damages, or for any claims by you based on any third-party claim. Changes With reasonable efforts have been made in the preparation of this documentation to assure its accuracy, NTI assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. NOTICE NTI Backup NOW! software is designed to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner. NTI does not authorize you to use the software for the purpose of violating the copyright rights of others. Violating the copyright rights of others may result in severe civil and criminal penalties, and may be prosecuted to the maximum extent possible under the law. NTI takes no responsibility for any illegal use of the product. If you are not sure about your rights, please consult your legal advisor before using NTI software. Termination Your failure to comply with the terms in this Agreement shall terminate your license and this Agreement. U.S. GOVERNMENT RESTRICTED RIGHTS. The Software and user documentation is provided with RESTRICTED RIGHTS AND LIMITED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS or subparagraphs (c)(1) and (2) of the Commercial Computer Software--Restricted Rights at 48 CFR , as applicable. NewTech Infosystems, Inc., 5 Mason Avenue, Suite 150, Irvine, CA U.S.A.

5 Table of Contents CHAPTER 1 INTRODUCTION...1 FIRST THINGS FIRST...3 ABOUT THIS GUIDE...3 ABOUT NTI BACKUP NOW! DELUXE...3 FILE LEVEL AND DRIVE IMAGE BACKUP & RESTORE...4 Drive Image Backup...4 File Level Backup...5 Which method of backup do I use?...5 SYSTEM REQUIREMENTS...6 INSTALLING BACKUP NOW!...7 REMOVING BACKUP NOW!...8 NTI WEB RESOURCES...8 Company or Product News and Information...8 Frequently Asked Questions (FAQs)...8 Updating your Backup NOW! Software...8 Updating the Supported Drive Database...8 Contacting Technical Support...9 CHAPTER 2 USING BACKUP NOW!...11 GETTING STARTED...13 GETTING FAMILIAR WITH BACKUP NOW!...13 EasySteps Interface...13 SELECTING FILES IN BACKUP NOW!...13 USING MY CATALOG...14 CREATING A BACKUP JOB...15 RESTORING FILES FROM A PREVIOUS BACKUP...16 Restoring files using Find Files...17 COMPARING BACKUP FILES...17 DRIVE IMAGE BACKUP AND RESTORE...18 GETTING FAMILIAR WITH DRIVEBACKUP!...18 WIZARD INTERFACE...18 The Backup Wizard...18 The Restore Wizard...19 The Emergency Recovery Wizard...19

6 CREATING A DRIVE IMAGE BACKUP...20 Page 1 Selecting the Backup Source...20 Page 2 Selecting the Destination...21 Page 3 In Progress...21 RESTORING FROM A DRIVE IMAGE BACKUP...22 Page 1 Selecting the Image File...22 Page 2 Selecting the Destination...23 Page 3 In Progress...24 CHAPTER 3 BACKUP NOW! SCHEDULER...25 WHAT IS THE BACKUP NOW! SCHEDULER?...27 USING THE SCHEDULER...27 Scheduler Job Logs...28 MENU COMMANDS FOR BACKUP NOW! SCHEDULER...29 Program...29 Advanced...29 Help...29 CHAPTER 4 ADVANCED TOPICS...31 BACKUP NOW! TOOLS & UTILITIES...33 COMPLETION REPORTS...33 ERASING A CD-RW DISC...35 COMPARING TWO FILE FOLDERS...36 SETTING BACKUP AND RESTORE OPTIONS...36 Backup Options...37 General Tab...37 Media Tab...38 Type Tab...39 Include Tab...40 Exclude Tab...42 Report Tab...44 Password Tab...45 Set Backup File Size Tab...46 RESTORE OPTIONS...46 General Tab...47 Report Tab...47 DISC INFO & TOOLS...48 CD/DVD DRIVE PROPERTIES...49 MEDIA SPANNING...50 DRIVE SPANNING...50 Using Drive Spanning...50 CHOOSING A BACKUP METHOD...51 Example 1 Incremental Backup & Restore...51 Example 2 Differential Backup and Restore...52 Which backup method is best for me?...53

7 ERROR MESSAGES...54 THE LOG FILE...54 ERROR MESSAGES...54 General Errors...54 ASPI Manager Errors...55 CD-ROM Drive & CD Recorder Errors...56 Memory & Hard Disk Space Errors...56 Window s Errors...56 CHAPTER 5 EMERGENCY RECOVERY...57 EMERGENCY RECOVERY WIZARD...59 USING EMERGENCY RECOVERY...59 RUNNING THE EMERGENCY RECOVERY WIZARD...60 Emergency Recovery Wizard - Select Destination Drive(s)...60 Emergency Recovery Wizard IDE or SCSI...61 Emergency Recovery Wizard - Start Up Source...62 Emergency Recovery Wizard - Select Backup Source...63 Emergency Recovery Wizard - In Progress...63 RESTORING YOUR SYSTEM WITH SILENT RECOVERY...64 CHAPTER 6 MAKING BACKUP NOW! WORK FOR YOU!...65 GETTING THE MOST OUT OF BACKUP NOW!...67 PREPARING FOR THAT RAINY DAY!...67 NTI S BACKUPNOW! RECOMMENDATIONS:...67 Recommendation #1 Consider the media quality and type...67 Recommendation #2 Test and verify your backup solution...68 Recommendation #3 Create an Emergency Recovery Disc...68 Recommendation #4 Backup your system drive to your Recovery Disc...68 Recommendation #5 Design your backup plan...68 Factors to consider in your backup plan...69 Incremental vs. Differential backups...70 Recommendation #6 Make it Happen!...71 DISK CLONING FOR SYSTEM ROLLOUT OR UPGRADE? YES YOU CAN!...71 CHAPTER 7 BACKUP NOW! COMMAND REFERENCE...73 BACKUP NOW! MENUS...75 Job Menu...75 Edit Menu...76 View Menu...76 Tools Menu...77 Help Menu...78 TOOLBAR...79 Hiding the Toolbar...79

8 Viewing the Toolbar...79 STATUS BAR...80 Hiding the Status Bar...80 Viewing the Status Bar...80 GLOSSARY...81 INDEX...82

9 Chapter 1 Introduction Introduction 1

10 INTRODUCTION Chapter 1 Topics of discussion First Things First About This Guide About Backup NOW! File Level & Drive Image Backup & Restore System Requirements Installing Backup NOW! Updating your Backup NOW! Software Updating the Supported Drive Database Contacting Technical Support 2 Introduction

11 INTRODUCTION First Things First About This Guide This User s Guide is unified, in that Windows 95/98/Me and Windows NT/2000/XP share common information. In each section, and as required, notes have been included where there are particulars pertaining to Windows NT/2000/XP operation, performance, or use. About NTI Backup NOW! Deluxe NTI Backup NOW! is a powerful backup suite for use with your CD and DVD writers; local, networked and external hard disks; as well as many other backup devices such as Zip, Jaz, MO, and USB pen drives. It is a powerful, yet simple, program to effortlessly create scheduled backups of your crucial data, without requiring the hours of learning that other backup solutions usually entail. The NTI Backup NOW! Deluxe suite includes NTI Backup NOW!, NTI DriveBackup! and NTI Backup NOW! Scheduler. Backup NOW! handles the backup of your important files. Backup NOW! s intuitive user interface allows you to instantly navigate your way around your computer to locate files easily. The familiar Windows interface makes backing up your valuable data easy. Featuring our EasySteps interface, all operations are accomplished in very simple steps. Each step is clearly identified by Backup NOW!. Backing up or restoring your files is a simple three-step process. Step one Tell Backup NOW! what files to backup/restore. Step two Tell Backup NOW! where to backup or restore the data and Step three Tell Backup NOW! how you want the data backed up or restored. The Backup NOW! Scheduler handles the scheduling and execution of your backup jobs. Schedule a job to run daily, weekly or monthly as your environment demands. DriveBackup! allows the backup/restore of your local hard drive through the use of an easy wizard interface. In addition, NTI DriveBackup! s Emergency Recovery Wizard allows you to create a bootable Emergency Recovery Disc. This bootable CD/DVD can be used to recover your hard drive in cases of hardware failure or other critical hard disk problems. Now, NTI Backup NOW! Deluxe Version 3.0 adds DVD-RAM, DVD -R, DVD -RW, DVD+R, DVD+RW, local and network hard drives, Jaz, Zip and even USB pen drives to the list of supported output devices providing even more flexibility and power to meet your backup needs. NTI Backup NOW! Deluxe offers the following advantages, making it the best and easiest solution for backing up your valuable data: Takes advantage of 32-bit power of Windows 95/98/ME/NT/2000/XP and supports long file names. Backup to CD-R/RW drives, DVD-R/-RW/+R/+RW/-RAM drives, USB pen drives, Jaz & Zip drives and local and network attached hard drives. Supports data compression. Supports both file level and image level (partition level) backup and restore. Backup data from any drive source connected to your computer. User selectable file level backup and restore. Supports incremental and differential backups. Backup or Restore across multiple discs. (Media Spanning) Multi-drive Support on CD & DVD devices. (Drive Spanning) Introduction 3

12 INTRODUCTION Run backup jobs instantly or schedule them for later execution. Schedule backup jobs once or repetitively, on a daily, weekly or monthly basis. Create bootable Emergency Recovery Disc. Clone a partition or hard drive. Append backup data or overwrite existing data on CD and DVD discs. Exclude/Include specific file types from file level backups. Full backup and restore reporting. Time sensitive file replacements on restore operations. Restore data to alternate locations. File Level and Drive Image Backup & Restore NTI provides a family of backup products to meet your file level and drive image backup needs. These programs offer you the combination of choosing either file level or drive image (partition level) backup and restore operations. File level backups are handled by Backup NOW! while DriveBackup! takes care of all drive image backup operations. Your important data can be backed up to a local CD or DVD recorder or any attached device that provides drive letter access such as your hard drive, zip or jaz drives. Your backup data can be written to a single CD/DVD disc or span across several discs as necessary. Backup NOW! supports data compression to reduce the space requirements of a backup image. The following sections explain the capabilities and limitations of each backup method as well as when you need to use each one. Drive Image Backup Drive image backups create an exact copy of the drive/partition being backed up. NTI DriveBackup! bypasses the file system and copies all data directly from the hard drive. You can backup any drive that is installed on your computer system using drive image backups. A backup set can be saved on any CD or DVD recorder on your computer or any device that provides drive letter access installed or connected to your system, including network hard disk. Drive image backups are quick and easy using the Backup Wizard. You simply select the source drive, backup format and the destination drive and away you go! At the click of a button, DriveBackup! creates an image of the selected source drive. Restoring a drive using the Restore Wizard is just as easy. It is important to remember however, that a drive image backup is a snapshot of the source drive at a particular moment in time. Restoring from this type of backup image is an all or nothing event. The destination drive will be restored exactly as it was when the backup image was created. All changes to that drive, made after the time that the backup image was created, will not be restored! Since drive image backups are copies of the actual disk partition or hard drive and work directly with the physical device, it is not possible to selectively restore specific files or folders to your system. You must use file level backups, found in a product like NTI Backup NOW! when you need to replace specific files or folders. Note: Because DriveBackup! communicates directly with the hardware layer, you must have Administrator Rights to install or run NTI DriveBackup! on machines running Windows NT/2000/XP. 4 Introduction

13 INTRODUCTION File Level Backup These File level backups are the most flexible way of backing up your important data to a locally installed CD/DVD or other device providing drive letter access like a local hard drive. You can selectively backup and restore files, exclude specific file types such as hidden or system files and backup and restore the Windows Registry file using the file level backups. Source files can be located on any storage device installed on or attached to your computer system. File level backup jobs can be executed now or scheduled to run later or even on a periodic basis using the Backup NOW! Scheduler. The job files themselves can also be saved for later use or modification. Incremental and differential backups are fully supported using Backup NOW! s file level backup. Note: You must have Administrator Rights to install NTI Backup NOW! on machines running Windows NT/2000/XP. You must be a member of the Administrators or the Backup Operator s groups to run Backup NOW!. Which method of backup do I use? As mentioned earlier, DriveBackup! s drive image backups are all or nothing events, they bypass the file system, backups are from a single hard disk drive (or partition) that must be physically installed on your computer, they can be saved to any attached device providing drive letter access such as a hard disk or a CD or DVD recorder and they are executed instantly, not a backup job that can be scheduled for a later date. Backup NOW! s file level backups are very flexible and can be executed now or schedule to run at a later time. Use the table below to determine which backup method to use for a given situation. Desired Action NTI DriveBackup! NTI Backup NOW! Create an Emergency Recovery Disc? Backup your data to a disk file? Make a duplicate of your source drive or partition? Restore backed up data to an alternative location? Backup/Restore the Windows Registry file? Clone a partition? Backup or Restore specific files or folders? Incremental or Differential backups? Schedule the backup for a specific time or date? Execute backups automatically on a daily, weekly or monthly basis? Backup up and restore a network drive? Backup and restore data from multiple drives to a single backup image? Exclude specific file types from your backup? Backup network files from another computer? Restore a file only if the copy on the backup is newer? Introduction 5

14 INTRODUCTION System Requirements It is important that your system meet the above requirements. If you have questions, please contact NTI for further information. Please check the following system requirements before installing Backup NOW!. HARDWARE REQUIREMENTS IBM PC or compatibles Pentium 90 or higher Minimum 32 MB Main Memory. (64MB Recommended) Windows NT and Windows 2000 Operating Systems may require at least 64 MB of Main Memory. Some features require an NTI-supported CD/DVD recorder. Please visit our web site at for the latest list of NTI-supported recorders. SOFTWARE REQUIREMENTS Microsoft Windows 95/98/Me, 2000 Professional, XP or Windows NT 4.0 Workstation (Service Pack 6) 6 Introduction

15 INTRODUCTION Installing Backup NOW! To install NTI Backup NOW! you will need approximately 20 MB of free hard disk space. An automated SETUP program is provided to guide you through the installation. The default target directory (the directory where NTI Backup NOW! resides), is C:\Program Files\NewTech Infosystems\NTI Backup NOW!. The setup program will walk you through the installation process. To install Backup NOW!: 1. Insert the Backup NOW! Installation CD into the appropriate drive. 2. Windows displays an install screen automatically. If you do not see this screen then click Run from the Start button on the Taskbar and in the dialog box type: D:\install.exe Note: Where "D" is the drive letter of the CD-ROM drive which contains the NTI Backup NOW! CD. The drive letter may be different depending on your system configuration. 3. Click OK to execute the Setup program. 4. On the Welcome panel, click on the Next button. 5. Read the END-USER LICENSE AGREEMENT FOR NTI SOFTWARE and click the Yes button if you accept the terms of the license agreement and wish to continue with the installation of the Backup NOW! software. 6. Enter your user information and the product serial number (if required) and click Next. 7. Select the installation directory from the Choose Destination Location dialog and click the Next button. Click the Browse button to select a different installation directory if desired. 8. Enter the Program Folder where the Backup NOW! icons will be added and click Next. 9. NTI Backup NOW! will now be installed in the target directory. Backup NOW! program group with the appropriate shortcuts will be added to the Start menu. 10. You will be asked to restart your computer. The Setup Complete dialog will let you reboot now or later. It is recommended to select the "Yes, I want to restart my computer now." option and Click the Finish button and reboot your computer. Notes: NTI Backup NOW! and NTI DriveBackup! must be installed separately from the Backup NOW! Deluxe Installation CD. You must have Administrator Rights to install NTI Backup NOW! or NTI DriveBackup! on machines running Windows NT/2000/XP. Introduction 7

16 INTRODUCTION Removing Backup NOW! You can remove the Backup NOW! software from your system from the Windows Add/Remove Programs utility. To uninstall the Backup NOW! software: 1. Run the Control Panel application from the Start -> Settings menu. 2. Double-click the Add/Remove Programs icon. 3. From the Install/Uninstall Tab, select NTI Backup NOW! from the list of programs installed on your computer. 4. Click Add/Remove 5. Click Yes to confirm the removal operation. NTI Web Resources NTI is committed to your success! We hope to make your experience with Backup NOW! the best possible by making available news and information, product updates and upgrades, Frequently Asked Questions and our Technical Support from the Internet. Our web site is at Company or Product News and Information Find out the latest about NTI what we are doing at or any of our world-class products at Learn about the latest features or supported drives for Backup NOW! You can even download a trial version of any of our products directly from our web site giving you the easiest way to give our software a test drive before you buy. Frequently Asked Questions (FAQs) You can browse the latest information and commonly asked questions about Backup NOW! from our web site at Find out what questions other Backup NOW! users had about it. Get quick answers to the most commonly asked questions. Updating your Backup NOW! Software From time to time, we release product updates and upgrades from our web site. Product updates generally contain patches and other corrections to the Backup NOW! software and are available for registered users to download for free. Upgrades involve major product enhancements along with patches to reported problems. They will also be available for download but may involve a nominal fee. Updates can be installed by executing the downloaded file. All updated files and patches will be applied to your Backup NOW! software automatically! It is highly recommended that you download and install any updates prior to contacting our Technical Support Department. Visit our web site at for the latest updates for all NTI products! Updating the Supported Drive Database We frequently add support to new drives to our drive support database. You can use our Live Update feature to download and automatically install the latest drive support database on your system. Click the Live Update item on the Tools Menu to use Live Update to download the latest database from our servers. Note: You must be online to use the Live Update feature. 8 Introduction

17 INTRODUCTION Contacting Technical Support Many different types of on-line help are available with NTI Backup NOW! within the specified applications. You can browse through the NTI Backup NOW! Help file to become familiar with all the features available within that application. If you still experience problems using NTI Backup NOW! that this documentation cannot solve, please check our web site at for support. Help and information on the latest updates as well as an NTI Technical Forum on Frequently Asked Questions (FAQs) can be found on our web site at Notes: If your NTI Backup NOW! software came with your computer or CD Recorder, you will usually need to contact the support group of the provider of our software for support and updates for your software. You may visit our support site for general information and answers to FAQ's at your convenience. In most cases, our support team will be unable to assist you in this circumstance. We are sorry for any inconvenience or delays you may encounter. You must be a registered user to get support for our software. You will be asked to register your NTI software if you have not already done so. THANK YOU FOR YOUR COOPERATION! Introduction 9

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19 Chapter 2 Using Backup NOW! Using Backup NOW! 11

20 USING BACKUP NOW! Chapter 2 Topics of discussion Getting Started Getting familiar with Backup NOW! Selecting Files in Backup NOW! Using My Catalog Creating a Backup Job Step 1 What to backup? Step 2 Where to backup? Step 3 How to backup? Restoring Files from a Previous Backup Step 1 What to restore? Step 2 Where to restore? Step 3 How to restore? Comparing Backup Files Step 1 What to compare? Step 2 Where to compare? Drive Image Backup and Restore Creating a Drive Image Backup Restoring from a Drive Image Backup 12 Using Backup NOW!

21 USING BACKUP NOW! Getting Started In this Chapter, we will show you how to backup, restore and compare your data with Backup NOW! using File Level backups. We will also show you how to create, save, edit, schedule and execute a backup job with Backup NOW!. Disk image backups using NTI DriveBackup! are explained at the end of this chapter. Getting familiar with Backup NOW! File Information Pane Resource Tree Pane The first thing that you will notice about Backup NOW! is how it automatically customizes itself based on the operation you wish to perform. You can select from the Backup, Restore and Compare operations with the click of a button from the main toolbar. Backup NOW! does the rest. EasySteps Interface Backup NOW! s intuitive EasySteps interface guides you through the backup, restore and compare process. Step one Defines the data to be used or What data to backup, restore or compare. Step two Defines the target destination or Where to backup, restore or compare the source data. Step three tells Backup NOW! How to backup or restore the selected source data. Backup NOW! splits these into separate steps for ease of use. As you can see above, it is just a simple click of a button and you are on the next step of the process. Selecting files in Backup NOW! Backup NOW! uses a Window's Explorer style view when you need to select specific files or folders for any step of the selected operation. The selection view is split vertically into two panes. The left pane, Resource Tree Pane, displays the system resource tree. The right pane, File Information Pane, displays Using Backup NOW! 13

22 USING BACKUP NOW! detailed information about items selected from the system resource tree. Branches or nodes on the tree can be expanded or collapsed by clicking on the + or - to the left of the item or by double clicking on the item itself. The two panes may be resized horizontally by dragging the splitter bar between them. Dragging the splitter bar to the left will display more of the file information pane while reducing the visible portion of the resource tree pane. The file information pane has four columns that display the file/folder name, its size, the file type and the last modified date. The files may be sorted on any one of these columns by clicking on the column header. By default, files are sorted alphabetically (ascending) by name. Click the Name column heading to sort them in descending order by name. Items listed in the file information pane may include a small checkbox to the left of their name indicating that they can be selected within Backup NOW! Simply click the box to include that item and all items below it in the file structure in the current operation. For example, if you check the box to the left of the C: drive icon, all files and folders on your C drive will be selected automatically. If you expand the C drive from the resource tree and then check the box to the left of the Autoexec.bat file then only the Autoexec.bat file is selected for the current backup, restore or compare operation. To Select a file/folder: 1. Navigate the resource tree to locate the desired file, folder or drive. 2. Check on the box to the left of the desired item. To Deselect a file/folder: 1. Navigate the resource tree to locate the desired file, folder or drive. 2. Uncheck on the box to the left of the desired item. Using My Catalog Backup NOW! logs information about every backup executed in to a file called My Catalog. All restore and compare operations allow you to select from My Catalog or the actual backup files stored on CD- ROM discs. The advantage of using My Catalog is that you can search for specific files from all catalogs on your system. You won t have to swap CDs in and out to find the right file. Catalogs are saved in the Catalog folder in the Backup NOW! directory. Catalog files require additional disk space and over time, it can add up. You can view catalog entries from My Catalog using the File Catalog dialog box. To remove one or more catalog entries from My Catalog: 1. In either Restore or Compare mode, select My Catalog in the From combo box. 2. Select one or more of the catalog entries by checking the box to the left of their name. 3. Click Remove to delete the selected catalog entries. 4. Click Close. To load the resource tree from My Catalog: 1. In either Restore or Compare mode, select My Catalog in the From combo box. 2. Select one or more of the catalog entries by checking the box to the left of their name. 3. Click Load. Backup NOW! loads the Resource Tree Pane with the selected catalog entries. 14 Using Backup NOW!

23 USING BACKUP NOW! Creating a Backup Job File level backups are defined as a job to the Backup NOW! program. You select the backup operation by clicking the backup icon on the main toolbar. Backup jobs can be saved for later use and editing, scheduled for later execution by the Backup NOW! Scheduler or run directly from Backup NOW! To create a backup job: Step 1: What to backup 1. Click the Step 1 button on the left-hand side of the main window. 2. Select the folders or files you wish to backup. (See Selecting Files in Backup NOW! in this chapter for additional information.) Step 2: Where to backup 1. Click the Step 2 button to select the destination of the backup file. 2. Select the drive where the backup file will be saved. 3. Change the filename of the corresponding backup file (XXX.NBF) if desired. Note: Backup NOW! will append a date and time stamp to the name information entered in this step. This date and time stamp will be updated automatically each time the job us executed. Step 3: How to backup 1. Click the Step 3 button to select the type of backup you wish to perform. 2. Select from All selected files or New and changed files only. 3. If you selected New and changed files only, you have to select from either Differential or Incremental options. You may click the Options button for advanced features. Note: See Chapter 4: Backup Options, or Backup Options: Type Tab for explanations of the terms. Once the backup job has been fully defined, you can save it by clicking on the Save button on the toolbar. Remember to set a password on the Password tab of the backup options should you wish to password-protect your backup file. Click the Start button to run the backup job now or the Schedule to run it at another time using the Backup NOW! Scheduler. Note: If you attempt to run or schedule the job before saving you will be prompted to save the job before continuing. A backup job must be saved before it can be used with the Backup NOW! Scheduler. (See Chapter 3 Backup NOW! Scheduler for information on scheduling a backup job for later execution. Using Backup NOW! 15

24 USING BACKUP NOW! Restoring Files from a Previous Backup File level restores can be run from a specific backup file or from My Catalog. You select the restore mode by clicking the restore icon on the main toolbar. To restore files from a previous backup: Step 1: What to restore 1. Click the Step 1 button on the left-hand side of the main window. 2. Load the Resource Tree from either My Catalog or a specific backup file. (See Using My Catalog in this chapter for additional information.) 3. Select the folders or files you wish to restore. Note: If you are not using the catalog option in Step 2 then you will be asked to select the backup set you wish to use. In the case that your backup set is spanned across multiple discs, you must insert the last disc of the backup set before Backup NOW! can load the resource tree. Step 2: Where to restore 1. Click the Step 2 button to select the destination or where you want to restore the backup files. 2. Select the destination of the Restore, at its Original location or select an Alternate location. You can click the folder icon to the left of the alternate location textbox to browse your system for the desired restore location. Step 3: How to restore 1. Click the Step 3 button to select the type of restore you wish to perform. 2. Select a restore option from the list. Note: See Chapter 4: Restore Options for additional information about each option. Once you have selected the files to be restored, simply click on the Start button to start the restore process. If the selected backup file has been password protected, you will be prompted for the password to this backup file. Note: The Resource Tree in Step 1 displays the location (disc number) of every file in the backup set. Please insert the correct disc before starting the restore process. In cases where you are restoring multiple files from multiple discs, Backup NOW! will prompt you for each disc as required. 16 Using Backup NOW!

25 USING BACKUP NOW! Restoring files using Find Files You can search My Catalog or a backup image for a specific file using the Find Files. Are you missing a file that you know you had previously backed up? Locate the file in My Catalog and then restore it from the backup image. To locate and restore a file with Find Files: 1. Load the Resource Tree from either My Catalog or a specific backup file. (See Using My Catalog in this chapter for additional information.) 2. In Restore mode, select Find Files item from the Edit Menu. 3. Enter the name of the file you want to search in the Named: edit box. Note: The find files feature supports standard wildcard searches such as *.doc to locate all Word documents in a backup or selected catalog. 4. From the list of found files, select the files you wish to restore. 5. Select the location of the restore, and set the restore options. 6. Click the Start button to start the restore operation. Note: The Find Files dialog displays the location (disc number) of every file that meets your Find criteria. Please insert the correct disc before starting the restore process. In cases where you are restoring multiple files from multiple discs, Backup NOW! will prompt you for each disc as required. Comparing Backup Files You can compare original files to the backed up version of that file using the compare operation. File level compares can be run from a specific backup image or the catalog. You select the compare operation by clicking the compare icon on the main toolbar. To compare backup files: Step 1: What to compare 1. Click the Step 1 button on the left-hand side of the main window. 2. Load the Resource Tree from either My Catalog or a specific backup file. (See Using My Catalog in this chapter for additional information.) 3. Select the folders or files you wish to compare. Step 2: Where to compare 1. Click the Step 2 button to select the destination or where the files are you want to compare with the backup files selected in Step Select the destination of the Compare, at its original location or an alternate location. Once you have selected the files to be compared, simply click on the Start button to start the compare process. Using Backup NOW! 17

26 USING BACKUP NOW! Drive Image Backup and Restore NTI DriveBackup!, Version 3.0, is now included with NTI Backup NOW! Deluxe. It allows you to create a backup of a partition to one or more CD/DVD discs or other devices that provide drive letter access such as a hard drive. Note: On Windows NT, 2000 & XP, you must be logged on as Administrator in order to perform a drive image backup and restore. Getting familiar with DriveBackup! The first thing that you will notice about DriveBackup! is its graphical wizard interface. You can run the Backup, Restore and Emergency Recovery wizards with the click of a button from the opening screen. Once launched, NTI DriveBackup! s wizards will take you one step at a time through the desired operation. Every wizard page has context help at the click of a button. Wizard Interface DriveBackup! s intuitive wizard interface guides you through the backup, restore and emergency recovery processes. Each wizard is divided into easy steps, separated on individual wizard pages. Simply complete a page and click next to move on to the next page. Before you know it, your work is done and DriveBackup! is busy completing the selected task. The Backup Wizard You want to backup all the data on your hard drive or partition? The Backup Wizard is your choice. This three-page wizard is simple to use. Page One gathers the What and How details about your backup task. Simply tell it what disk drive/partition you want to backup and optionally, tell the wizard if you want to use data compression or password protection for this backup and you re off to page two! 18 Using Backup NOW!

27 USING BACKUP NOW! Page two handles the target device information. You specify the target device, a name for your backup set and the recording format to use with this drive. Once you have page two completed, the Backup Wizard can take it from there. Clicking next starts the backup job your work is done and the Backup Wizard s has just begun! The third and final page displays the details of the backup job in progress. Job summary details like backup source and target drives, backup speed measured in MB/Minute, elapsed and remaining times and a job progress bar keep you informed on the backup task being done. Once the job has completed, you can view the backup summary report with a click of your mouse. Note: You can use the Browse button on Page 2 to save your backup image on a network device. The Restore Wizard No backup program is complete without the ability to restore data previously saved or backed up. DriveBackup! s Restore Wizard handles this task effortlessly. Like the Backup Wizard, this three-page wizard is quick and easy to use. Page One gathers the What details about your restore job. Simply tell it what backup set you wish to restore and you are ready for page two. This page asks you where you want to restore the backup data. All the drives that are installed on your computer are listed. You specify the target device and the Restore Wizard finishes the job for you. Again, the third page displays the details of the job in progress. Job summary details like backup source and target drives, backup speed, elapsed and remaining times and a job progress bar keep you informed on the restore operation in progress. Once the job has completed, you can view the summary report with a click of your mouse. Notes: You can use the Browse button on Page 2 to restore your drive from a backup image previously saved on a network device. You cannot restore your system partition(usually the C: drive) while in Windows. You must use the DOS-based restore utility for this purpose. We highly recommend that you only use an Emergency Recovery CD/DVD for this purpose! The Emergency Recovery Wizard The Emergency Recovery Wizard takes the guesswork out of disaster recovery. The wizard senses the operating system and walks you through the process of creating a bootable Emergency Recovery Disc that can recover your system in the event of loss of a hard drive due to mechanical failures or virus attacks. Should a disaster happen, simply boot from the Emergency Recovery Disc and restore your hard drive (system partition) to the state it was when you created your Emergency Recovery Disc. Notes: DriveBackup! does not support restoring your system from a SCSI CD/DVD device under Windows NT, 2000 and XP. The Wizard requires a Start-Up diskette from a legally licensed Windows 98 system to provide this functionality under these operating systems. Using Backup NOW! 19

28 USING BACKUP NOW! Creating a Drive Image Backup As mentioned earlier, the Backup Wizard is a three-page wizard as follows: Page 1 Selecting the Backup Source This page selects the drive to be backed up by the Backup Wizard. You may also change the compression level, add password protection, or change the backup file size settings by clicking the Options button. To complete this page: 1. Select the drive(partition) to be backed up from the drive list. Only drives that are physically installed on your computer will be available on the drive list. 2. You may click the Option button to change the compression settings, add password protection, or change the backup file size for your backup image file. 3. Click Next to continue to the next page. 20 Using Backup NOW!

29 Page 2 Selecting the Destination This page selects the destination drive to be used by the Backup Wizard. USING BACKUP NOW! To complete this page: 1. Select the target device from the drive list. 2. Enter a name for your backup image file. 3. Click Next to begin the backup operation. Notes: You may click the Use multiple CD writers to backup option to enable Drive Spanning. You must have multiple CD/DVD writers installed on your system to see this option. Page 3 In Progress You may click on the Erase button if you want to erase the CD-RW media in the target drive. (See Erasing a CD-RW Disc on page Erasing a CD-RW Disc for additional information.) Only available on CD/DVD devices! Use the browse button to select a specific folder to save your backup image when a hard drive is selected from the target drive list box. All mapped network drives will appear in the target drive list box. Non-mapped network drives can be accessed via the browse button. You must have the appropriate permissions to write to the network drive you select. This page displays the progress of each of the backup operation. Upon completion, you may view the report log for this backup operation or exit the wizard. To complete this page: 1. Click the View Report button to see the results of the backup operation or click Finish to exit the wizard and return to the opening screen. Using Backup NOW! 21

30 USING BACKUP NOW! Restoring from a Drive Image Backup The Restore Wizard is a three-page wizard as follows: Page 1 Selecting the Image File This page selects the backup image to be restored by the Restore Wizard. To complete this page: 1. Enter the full path and filename of the backup set to be restored or click the browse button and select the desired backup set to be restored. The backup information for the selected file will be displayed when the backup set is successfully opened. 2. Click Next to continue to the next page. Note: Network drives can be accessed via the browse button. You must have the appropriate permissions to any network drive you select. 22 Using Backup NOW!

31 USING BACKUP NOW! Page 2 Selecting the Destination This page selects the destination drive or partition to be restored. To complete this page: 1. Select the drive to be restored from the drive list. 2. Click Next to begin the restore operation. Using Backup NOW! 23

32 USING BACKUP NOW! Page 3 In Progress This page displays the progress of the restore operation. Upon completion, you may view the report log for this restore operation or exit the wizard. To complete this page: 1. Click the View Report button to see the results of the restore operation or click Finish to exit the wizard and return to the opening screen. Notes: Restored NTFS partitions cause the chkdisk utility to be run when the system is rebooted to verify their proper operation. Windows NT/2000/XP will run the verification process and then restart. The restored drive should be fully operational once Windows has restarted. The target partition may be larger than the original partition where desired. You cannot select a partition that is smaller than the amount of data on the original partition. In some cases (e.g. Windows 2000, Service Pack 2), you may need select a target partition that is the same size as the original partition. When you select a target drive to restore, you must pay attention to the compatibility of the File Systems (e.g. FAT16, FAT32, or NTFS) between the source backup set and the target partition. The following tables list all compatible combinations of source and target, and the resulting partition format. Any combination not listed here is not supported. (1) If Drive Image Restore within Win32 application Source Partition Target Partition Resulting Partition NTFS NTFS NTFS NTFS FAT16 NTFS NTFS FAT32 NTFS FAT16 FAT16 FAT16 FAT32 FAT32 FAT32 All other combinations are not supported (2) In command-line Drive Image Restore Source Backup File Restore Target Result Partition Format Partition Format NTFS NTFS NTFS NTFS FAT16 NTFS NTFS FAT32 NTFS NTFS Non-formatted NTFS FAT16 FAT16 FAT16 FAT32 FAT32 FAT32 All other combinations are not supported 24 Using Backup NOW!

33 Chapter 3 Backup NOW! Scheduler Backup NOW! Scheduler 25

34 BACKUP NOW! SCHEDULER Chapter 3 Topics of discussion What is the Backup NOW! Scheduler? Using the Scheduler Menu commands for Backup NOW! Scheduler Program Advanced Help 26 Backup NOW! Scheduler

35 BACKUP NOW! SCHEDULER What is the Backup NOW! Scheduler? Backup NOW! Scheduler is a backup monitoring program, which Backup NOW! uses to manage its scheduled backups. Using the Backup NOW! Scheduler, you may remove, suspend or terminate already scheduled backup jobs. A Backup NOW! Scheduler icon will show up on the System Tray, which resides on the Windows taskbar. To bring up Backup Scheduler, point your mouse to the NTI Backup Scheduler icon on the System Tray, and then right click. Choose Open from the popup menu. Note: The NTI Backup Scheduler must be running to be able to execute scheduled backup jobs! Using the Scheduler Using the Schedule function, you may set the date and time you wish to back up your data, then the NTI Backup NOW! will perform unattended backups without user interaction. To schedule a backup job: 1. Click the Schedule button in any of the Backup windows. 2. The following Scheduler Setup dialog box will be displayed: 3. Select either Once, Daily, Weekly, or Monthly radio button from the dialog box. 4. Enter the date and time you wish the NTI Backup NOW! to perform the scheduled backup. 5. Click OK. Notes: The scheduler can use only backup jobs that have been saved as a.bjf file. If you have not saved the current backup definition as a backup job file the Backup NOW! will ask you to save your settings in a job file before allowing you to schedule the job for later execution. The NTI Backup Scheduler must be running to be able to execute scheduled backup jobs! If a backup requires more than one disc, users need to manually change the media when the first disk is full. Although Backup NOW! supports media spanning, care must be taken to avoid this situation for unattended backups. All scheduled backup jobs can be viewed from the Backup NOW! Scheduler. Backup NOW! Scheduler 27

36 BACKUP NOW! SCHEDULER To remove a scheduled backup job: 1. Open the Backup NOW! Scheduler window. 2. Select the backup job to be removed from the scheduler window. 3. Click the Remove item from the Program Menu. 4. Click Yes on the confirmation dialog to remove the selected backup job. To suspend the Backup NOW! Scheduler: 1. Open the Backup NOW! Scheduler window. 2. Click the Suspend Scheduler item from the Advanced Menu. A small checkmark will be visible to the left of the Suspend Scheduler item when the scheduler has been suspended. No backup jobs will be executed while the scheduler is suspended. To resume the Backup NOW! Scheduler: 1. Open the Backup NOW! Scheduler window. 2. Click the Suspend Scheduler item from the Advanced Menu. The small checkmark should no longer be visible and scheduler operations are resumed. Scheduled backup jobs will be processed normally. To terminate the Backup NOW! Scheduler: 1. Open the Backup NOW! Scheduler. 2. Click the Terminate Scheduler item from the Advanced Menu. 3. Click OK on the confirmation dialog to exit the scheduler program. No backup jobs will be executed while the scheduler is not running. Scheduler Job Logs The Backup NOW! Scheduler maintains a log for every backup job it monitors. These logs provide status information for each scheduled job. To view the log for a scheduled backup job: 1. Open the Backup NOW! Scheduler window. 2. Select the backup job whose log you wish to view. 3. Click the View Log item from the Advanced Menu. 28 Backup NOW! Scheduler

37 BACKUP NOW! SCHEDULER Menu Commands for Backup NOW! Scheduler All NTI Backup NOW! Scheduler menus can be invoked by a single left-button click of a mouse on the menu bar. Menu items are aligned on the left, with keystroke shortcuts (if applicable) displayed on the corresponding right side. The underlined character of a menu item, if pressed (through the keyboard), will have the same effect as if the menu item were selected with the mouse. Program Advanced Remove Removes the selected Backup Job from the window. Close Closes the scheduler window but the program remains running in the background. The system and scheduler must be running to start any scheduled backup job. Help Suspend Scheduler Suspends the Scheduler from performing scheduled backups. Terminate Scheduler Halts the execution of the Backup NOW! Scheduler. The scheduler must be restarted for scheduled backups to be performed. Note: Backup jobs will not be removed even if the Backup Scheduler is terminated. View Log Displays the log file for the selected job. Help Topics Brings up On-line help. About Backup NOW! Scheduler Displays program information, Version number and copyright. Backup NOW! Scheduler 29