Postgraduate Student Handbook 2014/2015. Masters of Business Administration (MBA) (With Streams)

Transcription

1 Postgraduate Student Handbook 2014/2015 Masters of Business Administration (MBA) (With Streams)

2 Welcome to DBS Postgraduate School Dublin Business School (DBS) is located in the heart of Dublin City Centre. This provides postgraduate students with the opportunity to study in a professional environment whilst enjoying the cultural and social elements that Dublin City offers. The college is aware that the needs of postgraduate students differ to that of undergraduate students. As a result, postgraduate students can enjoy access to a purpose designed postgraduate facility located in our Dame Street premises. Within this premises there is a postgraduate library designed solely to aid postgraduate students with their studies. Many other facilities are available to postgraduate students and will be disclosed in this following handbook.

3 Dublin Business School Campus DBS is a city centre campus. The main building is situated on Aungier Street, behind St Stephens Green Shopping Centre. Please refer to the Map below for the location of our other main buildings. Buses servicing Aungier Street directly are 16, 9A, 65, 65B, 69, 68A, 83, 83A or 122. All Bus, DART, Luas and Rail routes service the city centre with terminals close to the College. Room Legend and Access Codes: Some of our building require an access code to gain entrance to the premises. Please see the belkow glossary: AS: 13/14 Aungier Street no door code required BL: Bow Lane (Door Code 9214) CH: Castle House, 73/83 South Great George's Street no door code required DS: 19/22 Dame Street (Door Code 5371) BSA: 6/9 Balfe Street Block A (Door Code 6305*) BSB: 6/9 Balfe Street Block B (Door Code 6305*) An interactive map of these locations, and others where lectures and exams may take place, is available to view at A map showing the main DBS buildings can be viewed on the next page.

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5 Contents Welcome to DBS... 6 Programme Structure... 7 Programme Team contact details... 9 Overview of Assessment Classification of Awards (Joint Awards and where exit awards are approved as part of the Approved Course Schedule) Registrar s and Exams Registrar s Office... Error! Bookmark not defined. Examinations Office DBS Student Services and Facilities DBS Library Service Career Development and Student Services Computer Services Facilities The following Supporting Documents are on (or links available through) the DBS website for Current Students, follow the links to the Registrar s Office then Student Handbooks: Academic Calendar and Term Dates Academic Impropriety Assessment Regulations Code of Conduct Complaints Procedures Exams Office Verification/recheck Procedures International Students Handbook Moodle Users Guide Personal Mitigating Circumstances Form

6 WELCOME TO DUBLIN BUSINESS SCHOOL September 2014 Dear Student On behalf of all the staff in the College I would like to welcome you to Dublin Business School ( DBS ). We are delighted that you are joining us in academic year 2014/15. The objective of DBS is to create graduates with the knowledge, skills and confidence to meet the challenges of today s rapidly changing workplace in Ireland and abroad. We offer a broad spectrum of post graduate business programmes covering a range of subject areas in Business, Management Practice, Marketing, International Accounting &Finance, Information & Library Management. All programmes delivered in DBS are designed to provide you with an appropriate grounding and understanding of these business subjects. We know that you have your own career aspirations and that you may wish to specialize in your own preferred area of study and our programmes are designed to allow you that option. Dublin Business School is committed to providing you with a learning environment that encourages you to meet your potential both personally and professionally. A wide range of support services are available through the College to provide you with advice and guidance needed to identify, achieve and excel in your chosen career. Full information on our support services and relevant contact details are available in your Student Handbook. Academic studies at this level will be thought provoking, challenging, interesting and exciting. Your studies should prove beneficial for both your personal and professional development and will prepare you for a life of continuous learning. We are confident that you will find this experience to be highly rewarding. Should you have any questions or concerns, please do not hesitate to contact any member of staff in the College. We look forward to talking with you and working with you in the year ahead. Evelyn Cregan Head of School Arts, Business & Law

7 Programme Structure Master of Business Administration (MBA) Programme Aims for Learners To facilitate an advanced understanding of general management theoretical and conceptual frameworks in an international context To develop the ability to use these frameworks for evaluating business policy and practice To provide an insight into key business management issues, trends and solutions To integrate issues and principles from a variety of sources and to be in a position to synthesise these elements to diagnose existing problems and formulate solutions To develop transferable interpersonal, communication and leadership skills through group interaction, case discussions and presentations To encourage learners to take responsibility for their own learning through independent research and project work To provide learners with a practical basis to support on-going personal development and learning throughout their study and future careers To provide diagnostic tools and theoretical understanding which will allow learners assess and evaluate the impact of business decisions within the wider society N.B. Each of the six streams available teaches learners more about the chosen industry they wish to pursue in their future career. For example, if you choose to study Masters of Business Administration (HRM) it would focus on the management of human resource. By choosing the elective modules Performance and Reward Management and Strategies for HR you will adopt a strategic approach emphasising alignment between HRM and organisational strategy. Programme Content The Masters of Business Administration (MBA) programme (with or without streams) has the following content in stages 1 and 2: Stage 1 - consists of core modules and elective modules. Core modules are an essential component of your course and must be completed by all students. They are mandatory. Your elective modules are subjects that you choose to study to accompany your core modules. Core Modules Semester 1 International Management Personal and Professional Development Research Methods 1 Semester 2

8 Research Methods 2 Performance Driven Marketing Financial Analysis Business Strategy Elective Modules On the below chart you can see the subjects that are attributed to each stream. Students who choose the MBA general option can choose any two modules to accompany their core modules (above). Students who choose a specific stream must follow the subjects attributed to that stream. Marketing Stream HRM Stream Information Management Stream 1 - Marketing Innovations 1 - Strategies for HR 1- Information Systems Development 2 - Integrated Marketing Communications in a Digital Age Project Management Stream 1 - Project Management Tools & Techniques 2 - Project Management Planning and Control 2 - Performance and Award Management Finance Stream 1 - Corporate Financial Management 2 - Operation and Governance of Financial Markets 2 - Innovation and IT Management Cloud Computing Stream 1 - Theory of Cloud Computing 2 - Developing Content for the Cloud Stage 2 is your dissertation stage. To progress to stage 2 of your MBA Programme you must complete all core modules and elective modules respectively. Once all are complete you will move into your dissertation phase. Within this phase you are given 12 weeks to complete a body of work. You will be assigned a supervisor who will oversee and guide you through your dissertation. Once Stage 1 and 2 are completed, you have succeeded and passed your MBA programme.

9 Programme Team contact details Contact Location Telephone Ann Masterson Castle House (Programme Leader) Linda Murphy Castle House (Programme Coordinator) Brid Lane (Dissertation Coordinator) Castle House PLEASE NOTE: All DBS addresses are of the form Please remember that lecturing staff will be lecturing during the day also, and thus may not reply immediately. Your first point of contact should be the Programme Coordinator

10 Overview of Assessment For this programme there are four objectives in mind for the assessment component. Assessment Objectives To produce graduates with an advanced level of applied and theoretical knowledge and competencies in the field of Business Administration To produce graduates who have a significant research capability and demonstrate a high level of personal and professional development equal with management positions in business To develop graduates who have demonstrated the achievement of the learning outcomes of this programme To evaluate how successfully the graduate has achieved those learning outcomes by the way of an award classified on the basis of criterion referenced assessment of the stated programme learning outcomes Assessment Methods Each module is assessed differently. Some modules require exams while others are based on continuous assessments throughout the year. Pieces of course works and exams are weighted differently depending on the requirement of a specific module. For example, an exam may be worth 70% of your overall mark whilst the continuous assessment is worth 30% or vice versa. Please see the below table to see how your modules are weighted. Subject International Management Integrated Marketing Communications in a Digital Age Strategies for Human Resources Corporate Financial Management Project Management Tools & Techniques Theory of Cloud Computing Continuous Assessment % Project % Practical % Exam % 50 N/A N/A N/A N/A N/A 50 N/A N/A N/A N/A N/A N/A 50 N/A N/A 50

11 Information 40 N/A N/A 60 Systems Development Personal and 100 N/A N/A N/A Professional Development Research Methods 90 N/A 10 N/A 1 Research Methods 100 N/A N/A N/A 2 Performance N/A N/A Driven Marketing Financial Analysis N/A N/A Business Strategy N/A 100 N/A N/A Marketing 100 N/A N/A N/A Innovations Performance and 50 N/A N/A 50 Reward Management Operations and 60 N/A N/A 40 Governance of Financial Markets Project N/A N/A Management Planning and Control Developing N/A 100 N/A N/A Content for the Cloud Innovation and IT 100 N/A N/A N/A Management Dissertation N/A N/A *N/A Not Applicable Classification of Awards Award Classification - Postgraduate Diplomas and Master s Degree (Taught) To be considered for an Honours award the candidate must pass the examinations at the first attempt, and in one sitting. The examination grades to be included in the average result are those obtained at the candidate s first attempt. Where a student has exhausted all attempts in a referred module they may choose to register to take another module from the approved course schedule in order to gain the required credits for progression or completion. This is only permitted when the failed module is an optional module and not core to the programme.

12 Please see the below classification of awards: 70% % up H1 / First / Distinction 60% to 69% - H2 40% to 59% - Pass There is no classification for exit awards The extract above is taken from the current DBS Academic Quality Assurance (AQA) Handbook Chapter 7, section (link below) Registrar s and Exams Registrar s Office Over the course of your studies in here DBS, you will have many queries in relation to your academic record. The Registrar s and Exams Office are here to help you. The primary mission of the Registrar s Office is to facilitate the academic experience of all students enrolled in the College, from the time of registration to graduation. We are responsible for keeping all student records (past and present) and ensuring the accuracy and integrity of such records. The Registrar s and Exams Office also support the following activities: new student registration, examinations timetabling, module enrolment, examination administration and issuing of official academic transcript and degree parchments. Registrar s Office Online Services College Letter Request Duplicate Transcript Request Student Card Request Change of Course Form Deferral of Exam Form (Personal Mitigating Circumstances PMC form) Deferring an academic year Withdrawals from programme Receipt for Fees / Tax Relief Form Online Chat with Registrar s Office Team Member Stamp forms (J1/Welfare/Medical Card etc.) Access to the Student Handbooks Programme Guidelines Academic Calendar Policies and Procedures

13 N.B It is very important to keep your contact details up to date with DBS at all times. This includes your Irish address, phone number and address. DBS will be in contact from time to time in relation to room changes and other important communications such as registration forms, examination results and graduation information. If these details are not correct on our system you will miss out on valuable information. If you have any query in relation to your course, please contact a member of the Registrar s Office. They will be able to answer your query or point you in the right direction. Please provide your student number in all correspondence with the Registrar s Office. Contact details: businessschool@dbs.ie Examinations Office The Examinations Office team is responsible for all exams which take place in Dublin Business School. We are located in the Castle House campus. We are also responsible for the release of exam timetables, examination centres and release of exam results. We also provide for those students who require special provision during exams. Further details of facilities available to students are accessible by contacting the Exams Office or by referring to the Exams Office website: Exams Office Online Services: Examination Timetables Examination Regulations Exam Centre Locations Exam Results Login Appeals Procedures Verification / Review Request Transcript Requests Timetables for January examinations are released in December and the timetable for end of year exams is released in March. The end of year exams usually occurs during the last week of April and the first two weeks of May. Examinations are delivered in the day time for both full time and part time students. Examinations may also take place on Saturdays. If you have a query about Exams, please exams@dbs.ie

14 DBS Student Services and Facilities DBS Library Service Introduction DBS Library comprises the Undergraduate Library at Aungier Street and the Postgraduate/Law Library at Dame Street. The Undergraduate Library is located on the second floor of the Aungier Street building. The Postgraduate/Law Library is located on the third floor of the Dame Street building, (a door code 5371, is required to access this Library). Maps indicating Library locations are located on the Library Website ( The Library s professional and experienced Staff is on hand to assist you with all of your Library enquiries. 1. What are the Library s opening hours? The following opening hours apply during term-time (including all reading weeks): Aungier Street Library Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: 9.00am 10.00pm 9.00am 10.00pm 9.00am 10.00pm 9.00am 10.00pm 9.00am 9.00pm 9.30am 5.00pm Open on Sundays and bank holidays in the run up to exams Dame Street Library Monday: Tuesday: 9.30am 10.00pm 9.30am 10.00pm

15 Wednesday: Thursday: Friday: Saturday: 9.30am 10.00pm 9.30am 10.00pm 9.30am 9.00pm 9.30am 5.00pm Open on Sundays and bank holidays in the run up to exams The following opening hours apply during summer-time: Aungier Street Library Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: 9.30am 5.15pm 9.30am 10.00pm 9.30am 5.15pm 9.30am 10.00pm 9.30am 5.15pm 9.30am 5.00 pm Closed on Sundays and bank holidays Dame Street Library Monday: Tuesday: Wednesday: Thursday: Friday: Saturday: 9.30am 10.00pm 9.30am 5.00pm 9.30am 10.00pm 9.30am 5.00pm 9.30am 5.00pm 9.30am 2:00pm Closed on Sundays and bank holidays Please consult the Library website for further information about opening hours under the About the Library tab. 2. What can I access from the Library? The Library collection encompasses the arts, business and law. It comprises: 66,000 books, listed and searchable on on Koha, the Library s online catalogue,

16 35 print journals 56,000 e-journals an extensive portfolio of online databases more than 1,900 DVDs more than 1,550 e-books Note, that the Library Catalogue, the Library s e-book collection, EBSCO databases and the JSTOR database can also be searched on handheld devices such as iphones. 3. How do I become a member of the Library? As a registered student, you are automatically a member of the Library. Your DBS student card is also your Library card. 4. How do I borrow books? Each Library has self-issue stations where you can borrow, renew and return books yourself with your student card. 5. How many library items can I borrow and for how long? Undergraduate students can borrow up to 6 items and can renew up to 12 times with the exception of 3-day loan books. Postgraduate students can borrow up to 10 items and can renew them up to 12 times with the exception of 3-day loan books. Note that if another student has reserved an item presently on your account, you cannot renew it. 6. Can I renew books online? Yes by accessing your online Library account via the Library s online catalogue at: For login details please see question Library Databases/Electronic Journals/E-Books Databases, electronic journals and e-books can be searched simultaneously via the search all resources search box on the Library Website ( or individually via the elibrary tab of the Library website.

17 Library Databases include: Academic Search Complete, Business Source Complete, Computer and Applied Sciences Complete, Emerald, Credo Reference, Dawsonera, Greenfile, Firstlaw, Film and Television Literature Index with Full Text, Hospitality and Tourism Complete, JSTOR, Justcite, Justis, Lexis Nexis (Law), Lexis Nexis (News and Business), LISTA Full Text, Mintel, Passport, Pep Archive, PsycArticles, PsycInfo, Regional Business News, SOCIndex, WARC and Westlaw IE. For login details please see question How do I login to IT equipment in the Library and to the Library s online resources? Your mydbs account When starting in DBS, you are allocated a college account (aka mydbs account in the format your student number@mydbs.ie e.g @mydbs.ie) We strongly recommend that you to activate this account as the Library staff and college staff will contact you at this address. Information on how to do activate this account is available on the Library mydbs account guide in print in the Library and on the Library website under the Library Services tab, Research Skills section. One login for everything! o Library and College PCs o Moodle o Papercut printing system o Your online Library account on Koha For any of the resources above, use the following login details: o o Username: student number Password: date of birth in the format dd/mm/yyyy To access the Library s e-book collection as well as databases off campus, contact the library for your Athens account (david.hughes@dbs.ie). 9. What other facilities are available in the Library?

18 The Library provides access to: PCs Wireless network Printing facilities including wireless printing Photocopying facilities including colour photocopying Scanning Facilities Study rooms for collaborative study (Highbeams can be borrowed for study room use) PCs and Study rooms can be booked via the Library Website under the Library Services tab. 10. What library resources are available if I have a disability? If you have a disability, you are welcome to contact the Deputy Librarian Jane Buggle (jane.buggle@dbs.ie) who will carry out a needs assessment with you to ensure that the appropriate supports are in place for you to access library information. For example visually impaired students can avail of magnification software and audio functionality on e-books. 11. How do I contact the Library? Each Library site has a dedicated information point where staff can assist you with your enquiries. You can also contact Library staff by phone, or via the Library s instant messaging service called DBS Ask a Librarian which is available on the Library website. DBS Ask a Librarian enables you to chat live with Library staff via the Library Website. You can also follow Library developments via the Student Blog, Facebook and Twitter, links to which are provided on the Library Website. Key telephone numbers: Information Desk, Aungier Street: Information Desk, Dame Street: library@dbs.ie Website:

19 12. How Can I learn more about using the Library? Library Classes: DBS Library employs a dedicated Information Skills Librarian, who provides students with Library tours and inductions. She also runs a variety of classes on how to evaluate and use information ethically; essay writing, avoiding plagiarism and referencing. Please consult the Library Website (Library Services tab) for further information. Library Guides/Handbooks: guides on how to use various Library resources as well as guides on essay writing, referencing, avoiding plagiarism, conducting a literature review, etc. are available on the Library website and in hardcopy in the Library. The Library also produces its own student handbook as well as a quick guide to Library Resources. These are also available on the Library Website. Information Points: Each library has an Information point that is manned by professional staff who are there to help you get the most from the Library resources and facilities. Please feel free to approach the desk with any Library query big or small. Alternatively you can phone, or instant message the Library. Ask a Librarian instant messaging: this is available via the Library website. Just type in your question and a member of the library staff will message you back straight away. Career Development Enhance your Employability at DBS Welcome to Dublin Business School the home of the National Board of Irish College awards for Student Experience Activities. We hope you have a fantastic time here with us. You are encouraged to make the most of your studies and extracurricular activities and immerse yourself fully in student life. Our aim is to provide a positive educational experience and a broad spectrum of student activities for each of you to reach your full potential. We look forward to meeting you.

20 Warm regards Denise McMorrow Head of Careers & Student Services E denise.mcmorrow@dbs.ie Meet the Career Development Team The Career Development team consists of the following staff members: Emma Flynn, Employer Liaison Officer Danielle Kerins, Careers Advisor Rachel O Farrell, Employability Executive careerdevelopment@dbs.ie for more information. Downloadable Career Management Tools and Resources Various types of career management and student services resources including videos, career exploration tools and templates can be accessed via the Careers and Student Services tab on Moodle. Simply look for the tab on the left side of your Moodle homepage. Gain 24 hour instant access to our resources online. Take control of your employability and enroll today. Weekly Drop In Career Clinic

21 The drop in career clinic is designed to cater for students who would like to avail of a short consultation. Each attendee will be allocated approx mins. For instant feedback and professional advice on your career prospects, come along to the Drop-In Career Clinic. The clinic operates on Mondays between 2-4pm (during term) in Aungier Street reception. Come with your supporting documents (e.g. printed draft CV, cover letter, printed screenshots of your LinkedIn Profile, sample job spec.). One the Spot C.V Reviews Interview Prep. Tips Job/ Internship Search Strategy Advice LinkedIn Advice General Careers Information Please Note: There is no need to make an appointment. However, students must please remember to SIGN IN at the Career Clinic to be seen. Jobs, Internships & Work Placement Opportunities DBS Career Development is in contact with employers on a daily basis regarding work experience, internship and paid positions. To review current vacancies visit Vacancy notifications are posted on the DBSCareersService Facebook page and on the vacancy notice board outside the office also. One to One Careers Consultations The DBS Careers Advisor offers both one to one and group career coaching services on the following key areas: Interview Coaching Mock Interview Services Job/ Internship Search Strategy Career Change Support Self-Assessment Tools CV and Cover Letter Coaching Application Form Coaching

22 Social Media and Your Career LinkedIn Profile Review Post Graduate Study Options Work and Study Abroad Preparation Students can book a one to one appointment via the following link or by danielle.kerins@dbs.ie DBS Employer Network The Career Development team is focused on creating employment opportunities for DBS students. We do this in the following ways Offering employers a free vacancy advertising service Visiting employers on-site to promote the DBS brand and by attending networking events, recruitment fairs and other industry led employer events Securing Work Placements for students on credit bearing work placement programmes Providing on-campus recruitment opportunities through invitations to deliver as guest speakers Internships, Graduate Vacancies, Part Time Jobs, Volunteering and Work Placements

23 Internships are regularly promoted via the Career Development office. Graduate employers attend on-campus events both during the milk-round application period and year-round. Where a credit bearing work placement programme is embedded in a programme, work placements have been secured with companies across a number of business areas including finance, marketing, legal, IT, HR, business development, customer service etc. Students on programmes that do not currently have a work placement module can also liaise with the Careers Advisor to seek advice and guidance regarding internships and graduate employment. For more information careerdevelopment@dbs.ie Don t miss out on events, news and vacancy alerts - Scan the QR codes below to connect with us on Facebook and Careers Careers Student Services Student Welfare The Student Welfare and Education Officer provides information to students about a range of concerns including; mental well-being, crisis pregnancy, sexual health awareness, suicide intervention and non-academic issues. There are also links to a number of support services both locally and nationally and refers students to these organisations. Please Talk Please Talk is a national mental health awareness campaign, which urges students to understand that talking is a sign of strength, not of weakness. And that if they experience problems while at college, there are people they can talk to. At the centre of the campaign is the PLEASE TALK website, which provides a list of support services that are available to

24 students at their college or university. DBS has a page on the PLEASE TALK website, which lists the support services available to our students. Disabilities and Learning Support Dublin Business School s Disabilities Service aims to provide support for students with disabilities and to assist the achievement of educational goals. Students with physical disabilities, learning difficulties, mental health issues, on-going illnesses or short term illness or injury should register with the Disabilities Service to ensure they receive the appropriate assistance during their studies. Students should contact the Careers Service, to register with the Disabilities Service or to discuss any issues relating to disabilities. The Disabilities Support Office is located within the Careers Service in the Aungier Street building. Students with disabilities may wish to avail of: Assistive technology Academic support In class support Special arrangements for exams Counselling Assisted access to facilities Further details on disabilities support can be obtained from the Disabilities Office. disabilitiessupport@dbs.ie. In order to receive academic support and/or make a request for reasonable accommodation, students must register with the DBS Learning Support and Disabilities service. Support services include the following: Special arrangements for exam and assessment are available including extra time, use of a laptop, reader or scribe and a spelling & grammar waiver. A weekly drop in academic support session is available for all students who have registered for Disabilities Support All staff who will be teaching students with disabilities are notified at the start of the academic year and given information sheets on the specific disability and suggestions on how they might adapt their teaching methods to be inclusive. Guides to using assistive technology in the Library are available within the Library both in print and on the Library Website. The Library offers magnification and text to speech

25 software. A dedicated information literacy librarian is also available to provide additional one to one tuition to students with disabilities on how to search and evaluate information, essay writing and referencing The Disabilities Website allows prospective and current students to get an understanding of the supports available as a student of DBS and how to access them. It also highlights the role of the Disabilities Coordinator as first point of contact for any queries. The Education and Welfare Officer is located in the Student Services Office on the ground floor in the Aungier St. campus building and is available to meet with students on a drop-in basis from 3 5pm each day. Private consultations and flexible evening appointments are also available for part time students. To find out more contact Emily Walsh. disabilities@dbs.ie or emily.walsh@dbs.ie. International Students The International Student Services Officer is based on the ground floor in Aungier Street campus. Relevant letters are issued for international students as well as providing a number of other services including; facilitating home stays, and planning international events. The International Student Services Office is open during office hours (8:45-5:15 Mon.-Fri) for new students and existing students. Letters must be requested online via the student intranet ( At least 5 working days must be allowed for the processing of letters. Please contact Claudia Uriarte claudia.uriarte@dbs.ie for further information.

26 International Relations Officer The International Relations Officer liaises with students on various issues relating to international programmes including queries regarding accommodation. Please contact Maria Rubio for further information Accommodation Dublin Business School prides itself on the central campus locations and easy access to public transport. However, sourcing accommodation in Dublin can be a difficult task. The Student Services Team provides advice and support to students in relation to accommodation search. There is an Accommodation Notice-board on the ground floor of Aungier Street. Here you will find notices regarding apartments and houses for rent, room shares, sublet notices and house shares. WE advise students to also post DBS Accommodation Connect notices whereby they advertise what they are searching for. Many students connect this way and rent apartments together under the one lease agreement. The Student Services team also produces an annual DBS Accommodation Guide. The guide includes information on the various accommodation options available to students in Dublin s City Centre. The guide is available for download via the student services tab on the intranet ( Click the link below to access the guide.

27 Events and Entertainment During the year you will find many events organised by Student Services. Fresher s Week takes place at the beginning of the academic year. Re-Freshers week is held at the beginning of semester two. Other events include Graduation Parties, Halloween and Christmas celebrations, Sports & Societies nights, and class parties. Upcoming events will be advertised on the Careers and Student Services tab on Moodle. It is also a good idea to like the DBSCareersService Facebook page. Look out for posters on the campus notice boards. Merchandise Student Services have DBS-branded hoodies, bags and t- shirts for sale. The hoodies are available in navy, grey or green and they cost 20. T-shirts are available in navy, white, black, purple and pink. Both the hoodies and the t-shirts are available in sizes small to x-large and are available from either Student Services Offices. We also have Contact new for Details the 2013/2014 academic year our exclusive DBS branded gym and laptop bags which also retail at 20 and are available at either student services offices in Castle House or Aungier Street. International Students Officer Claudia Uriarte Tel: claudia.uriarte@dbs.ie Sports & Societies Development Officer Rob O Neill Tel: robert.oneill@dbs.ie General Queries/Education and Welfare Tel: student.services@dbs.ie Student Grievance Procedure Student grievances should be directed to the appropriate class level manger in the first instance, but can also be lodged with the Education & Welfare Officer. Academic appeals should be directed to the Examinations Office. Further details can be obtained on DBS s Examinations Office webpage at:

28 Sports, Clubs and Societies Sports Clubs and Societies Joining a sports club or society is a great way to improve your soft skills and enhance your employability. Active engagement in Sports Clubs and Societies is not only looked upon favourably on your CV by employers, it is also a great way to make friends and improve your fitness and well-being. Be sure to connect with Robert O Neill about making the most of your DBS college experience! During Fresher s Week there will be a Sign-Up Day where you will have the opportunity to meet the members of the various sports and societies and you will be able to join. Each Club and Society will be organising events during the year from parties to trips away to competitions and students are encouraged to keep an eye on our noticeboards and student intranet for more information! Our Annual Sports & Societies Awards & Formal Ball Night takes place during the last week in March. This is one of the highlights of the college calendar. We celebrate the great success of our students throughout the year. To mark the College s commitment to student societies DBS is now a full member of the Board of Irish College Societies (BICS) which qualifies two successful societies to compete in the annual BICS Awards. Sports, Clubs and Societies offered to students include: DBS Rugby Club, DBS Soccer Club, DBS Investors Society, DBS Pilates Society, DBS Christian Union, DBS Drama Society, DBS Film Society, DBS Law Society, DBS LGBT Society, DBS Malaysian Society, DBS Muslim Society, DBS Poker Society, DBS Psychological Society, Radio DBS.

29 Registration for all sports clubs is free of charge. Training sessions and competitions are organised so that they do not clash with students timetables. The Sports and Societies Development Officer represents DBS at CUSAI (Colleges and Universities Sports Association of Ireland) events and forums. for more information. Robert is located on the 4th floor in the Castle House campus. Computer Services The Computer Services department offers support to the student body in College IT related issues. , internet, online storage space, Moodle (intranet for notes etc) and course related software are all provided for students at no extra charge. Students can contact the Computer Services Department via the on-line form on the web link below, in person on the fourth floor of the Georges St building or by telephone on Visit the Computer Services website at: Facilities The Facilities Department is responsible for managing all building and maintenance work in the institution, along with providing and maintaining all furniture and equipment, including but not limited to: Teaching Aids Desks and Seating Electricity and Heating The department attempts to cater, and provide adequate resources, for the many different learning and teaching requirements of the institution. The department is also responsible for ensuring that all current Irish Health and Safety Legislation is strictly adhered to. Communication with students is facilitated by a series of notice boards each of which is dedicated to particular student groups. All students are made aware of which notice board relates to their programme and are actively encouraged to check it regularly. Student addresses and telephone numbers are recorded in the College database and, where urgent last minute changes occur, students are contacted by these methods. Feedback from students is gathered via the student surveys carried out towards the end of first term. As well as inviting comment on programme and module related matters, the questionnaires specifically provide an opportunity for students to convey their opinions as to the quality of the

30 physical teaching and learning environment. Issues raised are addressed as a matter of priority. On-going refurbishment and redecoration programmes are in place to ensure that the physical environment remains conducive to the learning and studying process. IT Laboratories & Lecture Theatres There are 11 IT Labs, incorporating open access and specialised multi-media facilities available. DBS utilises over 50 lecture rooms across five buildings each equipped with the latest AV equipment. Study Facilities There are dedicated study-rooms made available especially around examination time and both libraries provide dedicated study rooms on an appointment basis. Common Rooms Common rooms include student break out areas, student canteen/lounge and prayer-room. Facilities for Disabled Students The main buildings on Aungier Street and George s Street are wheel-chair accessible and specific issues can be addressed to provide the same level of service and access as able-bodied students.

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