Our Services Dynamic Data Centre Infrastructure-as-a-Service.

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1 Our Services Dynamic Data Centre Infrastructure-as-a-Service.

2 02 / TelecityGroup Dynamic Data Centre What is Dynamic Data Centre? Dynamic Data Centre (DDC) is TelecityGroup s Infrastructure-as-a-Service offering one of the key elements of cloud computing. Through DDC, we are able to provide you with a dynamic, fully virtualised IT infrastructure that you can scale up and down easily, and only charge you for as much as you need. Much more than just a virtualised server over the Internet, DDC provides enterprise-class processing power, memory resource, storage space and networking in TelecityGroup s highly-connected, state-of-the-art data centres, together with private virtualised firewalls and load-balancers. A comprehensive portal gives you the ability to carry out key tasks such as monitoring resources and trends, along with resizing and shutting down virtual machines. DDC allows you to combine elements of physical and virtual infrastructure to meet your specific requirements, with the ability to extend into the DDC from TelecityGroup s colocation environment if appropriate. Alternatively, we can provide you with your own private virtualised infrastructure, completely independent of the shared DDC platform.

3 03 / TelecityGroup Dynamic Data Centre Is Dynamic Data Centre for me? Whether you want to run your entire IT infrastructure on demand or prefer a hybrid environment incorporating colocated infrastructure, TelecityGroup s DDC can meet your needs. Unlike a purely physical environment, DDC allows you to scale during peak times by giving you access to additional computing power whenever you need it. This means there is no need to over-provision hardware, therefore improving efficiency and reducing wasted resources. You could be a retailer that needs to ramp up your ecommerce store at Christmas, a business planning a six-month TV advertising campaign, or a helpline expecting an increase in traffic during a strike. Perhaps your business depends on periodic, compute-intensive or bursty server workloads, or your IT department needs to carry out extensive software development and testing. In all these cases, TelecityGroup s DDC provides variable, consumption-based IT infrastructure that can be scaled to meet your requirements. What technology does Dynamic Data Centre use? We have built DDC using best-of-breed technology, including the industry-leading ware vsphere virtualisation platform, HP C-Class blades, NetApp storage arrays and a very low-latency 10GbE switching fabric to deliver a premium enterprise-class service with full redundancy built-in from the ground up. Our proven Backup & Recovery service is directly integrated into the DDC to provide a secure and redundant managed data backup and restore service. Security is a priority for any shared infrastructure and as you would expect from TelecityGroup, DDC is delivered in data centres certified to ISO27001 and PCI DSS. Importantly, DDC can provide you with your own private virtualised Check Point firewalls and Zeus load balancers delivering the very best security, performance and scalability. Why TelecityGroup? As a data centre specialist, you can rely on us to effectively manage all the elements involved in Infrastructure-as-a- Service, including high-quality connectivity, security, built-in redundancy and managed service capabilities such as managed network security & load balancing. We use proven technology to deliver an enterprise-class service and can offer a range of complementary services to make your infrastructure work harder for you. We back up our technology expertise with a 24x7x365 service desk staffed by on-hand support teams. They continually monitor the service, resolve issues, help with troubleshooting and assist you with all your requests. This ensures that you can rely on DDC to provide you with the enterprise-class service you need. Much more than just a virtualised server over the Internet, DDC provides enterprise-class processing power, memory resource, storage space and networking in TelecityGroup s facilities, together with private virtualised firewalls and load-balancers.

4 04 / TelecityGroup Dynamic Data Centre Key features Flexible We offer short contract terms for maximum flexibility. Adding additional IT resources is straightforward and you can crossconnect into the DDC from a colocation environment in any of TelecityGroup s data centres. Scalable and efficient DDC is a highly cost-effective solution: with minimum outlay required, you only pay for what you need. Our dynamic virtual environment means that you are able to scale quickly and easily over your committed resource level, accessing additional virtualised IT resources temporarily to meet your increased demands. You can also increase your committed resource level at any time. Comprehensive user portal A customer web portal provides the main interface to the DDC virtual infrastructure. It allows you to start or suspend a Virtual Machine (), resize resources, view resource allocation and monitor trends in CPU, memory, disk and network usage. Enterprise-grade platform As an infrastructure specialist, we use enterprise-grade equipment throughout. Everything is designed to be highly available, including the storage, server, power and network, with no single points of failure. Secure TelecityGroup takes security extremely seriously: all internal customer communications are protected by virtual firewalls providing perimeter security and multi-tier traffic segregation. Combined with the enhanced security features in ware vsphere, this ensures customer isolation and peace of mind. Reliable In addition to providing a highly secure environment, the ware vsphere virtualisation platform is also designed to be extremely reliable. For example, the built in high-availability features ensure all s on a failed physical server migrate seamlessly onto spare physical resources. Deployment options There are three main deployment scenarios for DDC and related services, as follows: Option 1 Fully virtualised Fully virtualised infrastructure: network security, load balancing and server resources all within DDC. Dynamic Data Centre Firewalling Web Tier App Tier DBTier Load Balancing ware platform

5 05 / TelecityGroup Dynamic Data Centre Option 2 Hybrid Mix of physical and virtual resources. For example, high performance physical database servers provided seamlessly alongside virtual machines, all within the DDC environment. Dynamic Data Centre Firewalling Web Tier Load Balancing App Tier DB Tier DB DB ware platform Non-virtualised physical infrastructure

6 06 / TelecityGroup Dynamic Data Centre Option 3 Colocation Cross-Connect Scale out of an existing customer colocation infrastructure onto virtual machines within DDC. Seamless layer 2 cross-connection from either a local or remote TelecityGroup data centre. Colocation Environment Dynamic Data Centre Firewalling Web Tier Load Balancing Web Web App Tier App App E.g /24 DB Tier Cross-connection (physical or LES) DB server DB server Physical servers & network infrastructure ware platform

7 07 / TelecityGroup Dynamic Data Centre Technical details Technology deployed ware vsphere virtualisation NetApp storage platform Multiple HP C7000 blade chassis Ultra-low-latency 10GbE switching fabric, from Arista and Cisco Per-customer Check Point Virtual Edition firewall instances and Zeus load balancing technology Support Service hours: 24x7x365 Service activation: 5 business days Service levels Notification of monitoring alerts: 15 minutes Response to customer requests: 15 minutes Virtual machine change requests: within 4 business hours Service options Operating systems supported for managed machines: Microsoft Windows CentOS Linux Red Hat Enterprise Linux Operating systems supported for unmanaged machines: Deploy one of the above Deploy a customer-supplied virtual disk image or appliance Operating systems support for managed machines: Patch notification Patch deployment on request, with rollback from Ware snapshots if necessary Systems administration support on request Choice of Virtual Machine size: A number of options, with corresponding levels of processor, memory and hard disk resource Ability to increase processor, memory and hard disk resource and number of virtual machines in line with requirements Firewalls: Check Point Virtual Edition firewall instances Load balancers: Zeus Load Balancer virtual appliances Zeus Traffic manager virtual appliances Multiple connectivity options: IPMH includes protection with TelecityGroup s DDoS Mitigation Service LES or physical cross-connect Data Security: Data Backup and Recovery service

8 Contact TelecityGroup 10th Floor 6 Harbour Exchange Square London E14 9GE Tel: +44 (0) [email protected] Outstanding data centres. Expertise you can trust. Europe s leading provider of premium network-independent data centres /UK/L/0912/V1