Bringing value to colocation data centers

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1 Capabilities overview Bringing value to colocation data centers How Eaton's offerings keep your systems powered for less and your customers happy No matter how big or small your colocation facility, uptime and revenue are likely on your list of top priorities. The two are closely related and make a big impact on how you choose power management solutions. If you can t ensure that your facility will be up and running 24/7, then you re going to have a hard time recruiting and keeping customers. (Customers turn to colocation providers for scale and expertise. Plus, you can keep their IT systems up and running more efficiently than they can.) You need to be able to deploy equipment quickly as your tenants and power needs grow. You also want a partner that understands your challenges and can make relevant recommendations; equipment that s efficient, so you can pass along those savings or channel them into more rack space; and the backing of a service organization that can respond in as fast as two hours. Eaton s power management solutions offer those benefits and more by helping you save time, save money and reduce risk.

2 How Eaton helps you save time End-of-row, in-row and gray space power management solutions allow for flexible deployment and configuration Intelligent rack distribution options offer advanced power management and precision control Seamless integration with existing management platforms Centralized management so you can monitor and manage power on the same console as IT equipment Prefabricated solutions get you to market faster since they re based on preconfigured designs and arrive system tested How Eaton helps you save money Eaton s Energy Saver System (ESS) enables you to operate at 99 percent UPS efficiency without sacrificing uptime Compact footprint solutions conserve valuable floor space, giving you more room for revenuegenerating tenants Scalable, modular products let you add more power capacity when you need it, reducing costs and future growth risks Eliminate the need for external loads and the energy they require with easy capacity tests Using a single vendor with a comprehensive offering reduces project costs and minimizes operating costs in the future How Eaton helps you reduce risk Global support 24/7 for product and software installations, start-up, preventive maintenance, and remote monitoring and management means you can make 100 percent uptime a reality Internal redundancy and increased runtime in our UPSs improve business continuity, while also saving you money LCD screens provide easier access to device status information Load profiling helps you know when to add extra power modules before you get into an overload situation Safety is always first in our designs, day-to-day equipment operation and approach to service How Eaton helps you integrate hassle-free Power management software provides the additional layer of integration and validation required to support your customers' needs Through partnerships with top IT vendors, our products integrate with power management and connectivity software, making it easier to virtualize your environment Integration with Cisco UCS server management, for example, provides power-capping abilities, allowing users to set server power consumption limits during extended power outages and extending backup runtime 2 EATON Capabilities overview

3 Eaton s comprehensive portfolio Integrated data center products and services Rack power distribution units Get precision control through separate user logins, outlet-level metering with billing grade accuracy, colorcoded outlet sections for load balancing and outlet-level switching Airflow management Includes chimneys to separate hot exhaust air and cold supply air and blanking panels to reduce hot air re-circulation to equipment inlets Uninterruptible power supplies We have options that fit in line or next to standard-depth racks and with compact footprints, internal redundancy and LCD screens that show status information Racks, enclosures, cages and cable management Our open-frame racks, enclosures and cages can be customized to meet your needs and either include built-in cable management or can easily integrate with a variety of cable managers and trays Floor-based power distribution units Available in front-access only or front-andrear-access designs with top and bottom cabling, saving space and offering a scalable architecture as your facility grows Service Designed to improve costs, uptime, reliability, power quality and safety, our UPS services are provided by a network of trained service consultants and technical experts who are available 24/7 Power management software From a single interface, monitor, manage and control power devices on your network; remotely shut down virtual machines and host servers; and extend battery runtime by load shedding (consolidating virtual machines) EATON Capabilities overview 3

4 Inherent redundancy Surveys have revealed that UPSs are often underloaded frequently at less than 50 percent. To capitalize on this trend and create even greater reliability, you can configure the 9395 with inherent or built-in redundancy. Traditional UPS manufacturers can t deliver this additional availability without adding a more costly second UPS module. Inherent redundancy option: When at or below 50 percent capacity, the 9395's uninterruptible power modules (UPMs) automatically act as N+1 redundant systems. Prefabricated power solutions Eaton s prefabricated power solutions combine several products to support shorter lead times, faster deployment and reduced risk during design and implementation. And since they re pre-configured setups that are each tested as a system before deployment, you get consistent, repeatable designs that can be mirrored across multi-phase and multilocation sites. Learn more at Eaton.com/prefab kva UPM #1 UPM #2 Calculate your UPS efficiency Compare efficiency data and calculate annual savings with Eaton s ESS for 93PM, 9390 and 9395 UPSs using our efficiency calculator. This easy-to-use tool illustrates how Eaton UPSs perform with their load profile, showing financial and energy savings as well as annual costs compared to other UPSs. You can also save your report as a PDF. Check it out at Eaton.com/ESS. $20,400 of a 9395 TOTAL ANNUAL POWER savings 1100 kva UPS with ESS at FULL load vs. a competitor's 1000 kva system $25,500 of a 9395 TOTAL ANNUAL POWER & COOLING savings 1100 kva UPS with ESS at HALF load vs. a competitor's 1000 kva system Costs calculated at industry average of $0.10 per KWH. To learn more about Eaton s solutions for colocation facilities, visit: Eaton.com/pq/mtdc Eaton 1000 Eaton Boulevard Cleveland, OH United States Eaton.com 2015 Eaton All Rights Reserved BR153046EN / GG May 2015 Eaton a is a registered trademark. All other trademarks are property of their respective owners.

5 Customer Success Story: Hurricane Electric Market Served Internet backbone and colocation provider Location: Fremont, Calif. Segment: Data center Challenge: When expanding its multi-tenant data center, the company needed a UPS offering the highest level of reliability and efficiency, with a low total cost of ownership. Solution: Power Xpert 9395 UPS, Energy Saver System (ESS), service. Results: The Power Xpert 9395 with ESS has exceeded all expectations, providing the highest uptime and efficiency at the lowest possible cost. ESS exceeds expectation for colocation provider The efficiency and total cost of ownership were the biggest factors in our decision to go with this unit. Not only is this unit greener than other units by being more efficient, but it saves us money in the long run. Benny Ng, director of infrastructure Background Hurricane Electric is a leading colocation provider serving clients with a wide array of technology needs. The company, which operates its own global IPv4 and IPv6 network and is considered the largest IPv6 backbone in the world as measured by number of networks connected, is ranked in the top five for IPv4 and is No. 1 for IPv6. Within its global network, Hurricane Electric is connected to 75 major exchange points and exchanges traffic directly with more than 3,300 different networks. Employing a resilient fiber-optic topology, Hurricane Electric has no less than four redundant paths crossing North America, two separate paths between the U.S. and Europe, and rings in Europe and Asia. In addition to its vast global network, the firm owns and operates two multi-tenant data centers in Fremont, Calif. Challenges Responding to a high customer demand for space, in 2010 Hurricane Electric completed an expansion of its 208,000-squarefoot Fremont 2 data center. To ensure maximum availability within the new space, the company sought a large, rugged power protection solution 2014 Eaton, All Rights Reserved, Publication No. CS151001EN, September 2014 capable of keeping pace with all of its new clients and their multitude of servers. Beyond the capacity requirements, superior reliability topped the company s list of prerequisites for a new solution. Uptime is absolutely critical, emphasizes Benny Ng, director of infrastructure. Each and every one of our clients relies on the uptime that we afford them. Other key factors included a UPS that could offer outstanding efficiency, a low overall cost of ownership and a small footprint. Solution Hurricane Electric discovered a whirlwind of advantages within a pair of 550 kva Power Xpert 9395 UPSs. Offering unprecedented power performance, reliability and efficiency, the 9395 delivers the highest level of reliability and availability on the market. When we built out our other data centers and phase one of this data center, this product didn t exist, Ng says, noting that each UPS is tasked with safeguarding as many as 3,000 servers. We did a fairly exhaustive search when picking out the new UPSs. The 9395 with the various efficiency features just stood out for us, and the price was right. AP-VAP (0508)

6 And just three years after installing the first two units, Hurricane Electric is so pleased with the performance of the 9395s that the company recently purchased 10 more. Needed to meet the firm s continued explosion of new customers, the UPSs will be installed in the Fremont 2 data center by the end of We are so happy with these 9395s that we just ordered 10 more units! Ng confirms. Indeed, the high efficiency of the 9395 reduces utility costs, creates cooler operating conditions, enhances reliability and extends the overall life of the UPS components. Our target was to achieve 99 percent efficiency, Ng emphasizes. And we found that in the Eaton UPS with Energy Saver System. Hurricane Electric paired its 9395 units with Eaton Energy Saver System (ESS), which enables the UPS to attain an industry-leading efficiency level of 99 percent, making it the only technology on the market capable of yielding such results. Using ESS, the UPS intelligently adapts to utility power conditions while supplying clean power to the connected equipment. Even more, because UPSs using ESS maintain 99 percent efficiency even when lightly loaded, the technology can deliver gains of up to 15 percentage points in efficiency over traditional models in the typical operating range. This was one of tipping points for us, Ng acknowledges. ESS is a great system, and it s one of the main reasons we decided to go with this solution. If we are going to keep these units for 10-plus years, a few percentage points in efficiency really add up. However, the director of infrastructure admits that the company was initially a bit concerned about the UPS s transfer time and whether ESS would deliver as promised. It is, after all, a different mode of operation, Ng explains. Initially with demo units, the firm was able to test the product s pledges firsthand and couldn t be more pleased with the results. It definitely works! Ng says enthusiastically, noting that the company reaps tremendous savings in utility and cooling costs. There s also a lot less heat in there. The 9395 with ESS not only limits heat loss, but enhances total cost of ownership and saves on maintenance for Hurricane Electric. Ng is especially impressed with the unit s concurrent maintenance design, which further contributes to high availability and uptime. Technicians are able to service key components in a redundant module while the other module carries the load. Cost is always a concern for us not just the initial costs, but the ongoing costs, Ng acknowledges. We looked at the efficiency of the unit, along with the maintenance of the system. We wanted something that would cost us the least amount of money in the long run. When we can save money now and every month on our utility costs, we can be more aggressive with our pricing and that helps us attract more clients. And clearly, the high availability of the 9395 units has kept smiles on the faces of Hurricane Electric customers. When there is any kind of interruption, clients are not happy, Ng emphasizes. When clients are not happy, they tell their friends, who tell their friends. It s a pretty bad snowball effect. The 9395 s ability to deliver unparalleled reliability can be attributed in part to its inherent redundancy option, which allows the unit to be configured so its uninterruptible power modules (UPMs) automatically act as N+1 redundant systems, a benefit that Hurricane Electric opted to engage. Traditional UPS manufacturers, on the other hand, cannot deliver this supplemental availability without adding a more costly second UPS. One of our requirements was the ability to obtain maximum efficiency across all load patterns, Ng says. Our load may only be 60 percent, but with the Eaton system, we have the redundancy and efficiency going on. This level of uptime is a necessity that cannot be underscored for a company such as Hurricane Electric. These UPSs have done exactly what I bought them to do since the day they were installed, Ng reveals. They give me peace of mind. If my utility ever provides me anything less than perfect power, I know I don t have to worry about it. Even more, the colocation provider relishes the 9395 s small footprint a boon for the company s server-laden data center facilities. With the smallest footprint and lowest weight of any UPS in its class 50 to 60 percent less than competitive units the 9395 doesn t consume valuable real estate that Hurricane Electric can instead profit from. The footprint was one of our concerns, because who wants to waste rentable square footage on infrastructure items? Ng points out. I would rather be able to rent that space. Deployed in a dedicated electrical room housing various switch boards, the slight footprint of the 9395 made installation a breeze, as the UPS fits easily through doors and onto freight elevators with no need for dismantling. It was very easy, Ng confirms. Eaton came out for the startup, and it s been humming along ever since. The company has chosen to safeguard the long-term health of the units with an extended service plan from Eaton. People buy service plans for their cars and their refrigerators, why would they not buy a service plan for their UPSs? Ng says. People don t buy UPSs they buy what the UPSs do for them. And for UPSs to continuously do that, they need to be serviced. I need this UPS to be up and working 100 percent, 8,760 hours every year. And because of that, I am going to be proactive and stay on top of any issues that may arise. Ultimately, says Ng, The efficiency and total cost of ownership were the biggest factors in our decision to go with this unit. Not only is this unit greener than other units by being more efficient, but it saves us money in the long run. Results These units allow me to be more competitive in terms of being able to sell colocation, Ng sums up. These units save me money every year; I can take those savings and adjust what I charge my clients accordingly. With the pair of 9395 units safeguarding the thousands of servers that comprise the fabric of its business and 10 more on the way Hurricane Electric is now able to: Protect mission-critical customer servers with unparalleled reliability Ensure the highest level of uptime with ultimate availability delivered through the 9395 s redundancy Achieve industry-leading 99 percent efficiency and save on utility costs with ESS Preserve space for other equipment, thanks to the 9395 s small footprint Maintain the ultimate health of its units with easy serviceability of the UPS, plus an Eaton service plan For more information about Energy Saver System please visit: Eaton.com/EAA Eaton 1000 Eaton Boulevard Cleveland, OH USA Powerquality.eaton.com 2014 Eaton All Rights Reserved Printed in USA Publication No. CS151001EN September 2014 Note: Features and specifications listed in this document are subject to change without notice and represent the maximum capabilities of the software and products with all options installed. Although every attempt has been made to ensure the accuracy of information contained within, Eaton makes no representation about the completeness, correctness or accuracy and assumes no responsibility for any errors or omissions. Features and functionality may vary depending on selected options. Eaton and Power Xpert are registered trademarks of Eaton. All other trademarks are property of their respective owners.