How to Improve Supply-Chain Efficiency With Intelligence, Integrity, and Integration
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1 Supply-Chain Solutions Brief With Intelligence, Integrity, and Integration WebFOCUS iway Software Omni
2 What Our Customers Say Because my sales managers can call up the same data that I see on the dashboard, we can easily share tips and initiate dialogues. We can even find out why some items perform better than others by analyzing the transaction characteristics and selling behaviors that produce the results. Richard Pedott Vice President of Planning and Allocation Eastern Mountain Sports WebFOCUS gives us real-time insight into what is selling and what inventory is on the shelves in the stores. J. Ed Smith Chief Information Director Utz Quality Foods Because Mark Anthony Group functions in a highly regulated industry, there is a great deal of government reporting involved with the flow of inventory in and out of the warehouse. iway has simplified the process of creating accurate reports to share with the government. iway s reporting capabilities are phenomenal. Robert Eckley IT Team Leader Mark Anthony Group iway lets us focus on relationships rather than integration. For example, once we have a connection with an SAP system internally and we want to add a new partner, we simply make a database entry. There is no configuration necessary on our part. We add them to the database and it works. Bas Van Amerom esupply-chain Manager AkzoNobel 2
3 Tackling the Challenges of Today s Complex Supply Chains The ability to effectively manage its supply chain has a profound impact on an organization s market share and bottom line. Businesses must increase throughput and ensure on-time delivery of goods, while reducing costs, fulfillment times, and cash-to-cash cycles to ensure maximum supply-chain efficiency. The increasing complexity of today s supply chains has made it much more difficult to monitor and control related activities. Achieving these goals requires the ability to identify and manage supply-chain risks, and respond to customer demands in real time. But many organizations lack the required visibility into their supply-chain operations. business intelligence (BI), integration, and data integrity solutions can help companies streamline the supply chain from end to end. By enhancing the quality, consistency, and accessibility of enterprise data, organizations can empower supply-chain stakeholders with the insight they need to: Minimize supply-chain disruptions and mitigate risk by monitoring potential issues and understanding their root causes Tighten delivery windows and avoid customer-imposed penalties by uncovering, prioritizing, and correcting inefficiencies or redundancies Anticipate and adapt to constantly-changing customer requirements Combat margin erosion by tracking expenses and asset utilization to uncover waste and opportunities for cost-cutting Improve communication, collaboration, and information-sharing with all supply-chain partners, including suppliers and vendors Manage environmental, health, safety, and regulatory compliance offers all the tools supply-chain stakeholders need to boost agility, resilience, reliability, and responsiveness from automating key activities to forecasting demand and providing insight into production capacity, inventory levels, work in progress, and delivery status. 3
4 BI for the Supply Chain Dashboards provide at-a-glance metrics from a variety of data sources. Lack of supply-chain transparency is one of the key obstacles organizations face. With the WebFOCUS BI and analytics platform, stakeholders have the real-time, comprehensive insight they need from sourcing through customer delivery to increase value and foster a culture of continual tracking, measurement, and improvement across the entire supply-chain network. WebFOCUS provides: Robust BI that enables close monitoring of all supply-chain activities across multiple plants, warehouses, and distribution centers Advanced analytics, including social media analytics, location analytics, and data discovery and visualization, to give stakeholders the ability to interact with vital supply-chain information from any combination of internal and external sources Performance management capabilities that allow organizations to define and track proper metrics and measures, such as the SCOR Framework Innovative predictive analytics that make it easy to leverage historical data to anticipate potential risks, forecast demand and supply fluctuations, and control other factors that impact supplychain performance Web portals and dashboards that provide all stakeholders with a single point of access and sharing for mission-critical supply-chain information Real-time alerts that immediately notify key stakeholders when problems arise 4
5 Customer Success With Business Intelligence ICON technologies have had a multimillion-dollar impact at the world s largest manufacturer and distributor of home exercise equipment. Efficiency and accuracy have increased throughout the company, from the finance team to sales, research and development, production, and customer service. Managers and executives enjoy greater decision-making capabilities, resulting in higher product margins, more responsive production lines, and a just-intime inventory model that ensures customer satisfaction. Intersil This global technology leader manufactures high-performance analog semiconductors. A disparate information analysis environment was causing redundancies and inconsistencies in core operations. End users also lacked the visualization capabilities needed to effectively interpret and use data. WebFOCUS was used to build a series of dashboards that provide timely, complete insight into the company s supply chain, as well as other areas of the business. Users can now quickly and easily analyze assembly operations, backlog activity, orders, sales, returns, pricing, inventory levels, and more. As a result, they can uncover important patterns and trends that help positively impact all areas of the business. nvision Global Using WebFOCUS, the company created a cohesive self-service BI portal. Its new ifocus Dashboard includes industry-leading data visualization tools that empower customers to scrutinize every facet of their shipping, payment, and logistics operations. By letting customers access their current information via the web, the company delivers greater value by increasing the efficiency and effectiveness of their shipping activities. ReaderLink Data stored in disparate legacy systems presented a huge challenge for the nation s premier distributor of paperback and hardcover books. When the company wanted to build a powerful reporting system without the need to create and maintain a data warehouse, it chose WebFOCUS as the foundation. Today, employees in the company s sales, marketing, and warehouse groups, as well as more than 300 publishing partners, can create self-service reports to gain instant visibility into sales and inventory information. Utz Quality Foods The key to success in the snack food industry is to ensure that the freshest products possible make their way from the manufacturing plant to the store shelves. That s why Utz, which produces and sells more than 20,000 pounds of potato chips each hour, chose WebFOCUS to support a reporting environment that makes it easier to synchronize supply and demand. Delivery personnel use handheld devices to collect store inventory data, which is later analyzed to better manage inventory levels. The company s web reporting strategy has been so successful that Utz considers WebFOCUS to be a major contributor to its growth. 5
6 Integration and Data Integrity for the Supply Chain iway facilitates end-to-end integration of supply chains. Today s sophisticated global supply chains are run on countless applications systems enterprise resource planning (ERP), customer relationship management (CRM), product lifecycle management (PLM), supply-chain management (SCM), e-procurement, and more. Often, the data contained within those systems isn t as timely and trusted as it could be. Leveraging information to optimize the supply chain can only be achieved when all internal and external systems can be tightly integrated and governed to ensure accessibility and quality. iway Software technologies empower organizations with robust integration and integrity tools designed to bring together, cleanse, and enrich vital information assets: A broad-reaching integration platform helps to break down supply-chain silos by unifying structured and unstructured information from disparate internal systems, as well as sources maintained by suppliers, logistics providers, and other third parties Powerful B2B solutions eliminate the need for expensive electronic data interchange (EDI) environments and seamlessly automate order processing and other activities to increase accuracy and efficiency Proactive data quality management tools eliminate the costs associated with bad data by ensuring the accuracy and consistency of supply-chain information at all times Master data management solutions allow for the creation of a single golden record for core business entities, such as suppliers and products 6
7 Customer Success With Integration and Data Integrity AcuSport To effectively meet customer requirements, this leading distributor of outdoor and shooting sport products needed to integrate its internal order-entry processes with the disparate order formats spread across various channels. The iway Integration Suite for B2B replaced an expensive, error-prone EDI system that required substantial hand coding. iway seamlessly integrated the company s product information management (PIM) system with other legacy applications, eliminating manual scripting and minimizing B2B costs. AkzoNobel As its existing software reached the end of its life, the world s largest paints and coatings company wanted a state-of-the-art solution to support its B2B environment. iway serves as the foundation of OneHub, which facilitates the execution of orders, invoices, purchases, and many more B2B scenarios. Eastern Mountain Sports This leading outdoor specialty retailer wanted to improve visibility into its merchandising operations to boost sales, improve resource allocation, and propagate best practices. Using iway, it created a comprehensive data mart that included information from point of sale and legacy applications. That data, along with data from operational systems, is then pulled into a central merchandising dashboard to create a unified view of sales, inventory, margin levels, and other key performance indicators. Murphy-Hoffman One of the country s largest dealers of Kenworth trucks selected iway Software to improve the speed and accuracy of its B2B processes by automating the exchange of purchase orders, parts catalogues, and other business documents. Using iway solutions, Murphy- Hoffman built a comprehensive EAI architecture based on industry standards to automate workflows between the organization and its partners in just 10 days. The company has improved efficiency by eliminating manual processes, and has effectively met stringent vendor guidelines. Schawk This firm creates and implements knowledge-based imaging solutions that help companies maximize brand value. iway Software helped the organization build a broad-reaching service oriented architecture (SOA) that automates mission-critical interactions between disparate systems. This infrastructure has accelerated billing cycles and cash flow by eliminating manual data entry, reducing process errors during production, and completing projects faster. It also enables the company to more effectively satisfy client needs. Visteon iway solutions are helping Visteon, a producer of components and systems such as climate controls, interiors, electronics, and instrument panels for auto manufacturers, to streamline the retrieval of critical ERP and legacy data for employees and supply-chain partners. iway pulls purchasing, finance, and engineering data from multiple sources and consolidates it into a single reporting database. It can also connect to various production systems in real time, eliminating the need for users to access multiple systems or manually combine data to get the reports they need. 7
8 helps organizations transform data into business value. Our solutions for business intelligence (BI) and analytics, integration, and data integrity enable smarter decision-making, strengthen customer relationships, and drive growth. WebFOCUS, iway, and Omni products work together to seamlessly cover all your information needs. Intelligence The WebFOCUS BI and analytics platform delivers rich, consumable, interactive information to the widest range of users. Integrity The iway Data Quality Suite and Master Data Management Suite enable profiling, analysis, merging, managing, and cleansing of data from any source structured or unstructured. Omni applications enable a single, complete strategic and operational view of key business services. Integration The iway Integration Suite is the most flexible and agile integration foundation available, providing interoperability between disparate systems and data for faster time to market on IT and business initiatives. 8
9 Intelligence, integrity, and integration solutions help our customers seamlessly navigate the full spectrum of information management for sharper insights and factbased decision-making. Asia Africa Popula on 6K 6M 18M 40M 74M M M A Company Quarter Revenue B C D E F G H I J K L Expenses A. Q B. Q C. Q D. Q Social Intelligence Predictive Analytics Search-based Search-Based Apps Geographic Intelligence Mobile Apps Data Discovery Performance Management Quarterly Report Write-back Apps High Performance Data Store? Information Delivery Dashboards Query and Analysis MS Office and e-publishing Reporting Disconnected Analytics Master Data Data Quality Rea Ba l Tim e UNSTRUCTURED Legacy Systems tch Web Services Search TEXT Application Relational/ Cubes Big Data Columnar/ In Memory Social Media Unstructured To learn more about how intelligence, integrity, and integration can streamline the supply chain, visit our online Supply-Chain Management Resource Center at informationbuilders.com/solutions/wf_supplychain. 9
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