The integrated service

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Shana Malone
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1 FACILITIES The integrated service Reception SECURITY AIRPORT ASSISTANCE landscaping multi-techni- CAL MAINTENANCE cleaning Construction logistics 1

2 facility management hard services soft services multitechnical maintenance cleaning & associated services landscaping new works & maintenance construction new works & renovations SECURITy SURVEILLANCE & safety logistics FRONT OF HOUSE SERVICES airport assistance 2

& maintenance construction new works & renovations SECURITy

3 ATALIAN Facilities : the combination of performance and quality of life. Key player of service provided to communities and companies for more than 70 years in France and internationally, ATALIAN developped an extensive experience to make multi-service a global service. This long experience acquires meaning through the ATALIAN FACILITES entity to meet the growing needs of overall management of your delegated functions. ATALIAN FACILITIES is a single contact able to provide tailor-made solutions to support your development and your growth. But beyond economic and performance objectives, our approach integrates the foremost values of well-being and quality of life of the teams, this human richness is a strength and a challenge for tomorrow. 3

service. This long experience acquires meaning through the ATALIAN FACILITES entity to meet the growing needs of overall management of your delegated functions.

4 A continuous improvement approach that promotes the well-being of occupants 4

5 SeReNITy, PROXIMITy, trust a sustainable partnership THE facility management, A source of Added Value An efficient solution allowing your company to focus on its core business. You benefit from a single point of contact that coordinates the business lines not available internally and their various technological and regulatory specificities. You transfer certain financial risks, you benefit from economies of scale and you rely on a strong group knowing how to make global service a successful service. well-being, comfort, quality of life a better quality of work life For your employees, well-being is the result of pleasant and motivating working conditions, favored by a clean, functional and healthy environment. We provide a permanent proactive monitoring concerning their safety, as well as regarding the best practices and upgrades of facilities and services. For your customers and users, it is a guarantee of satisfaction and of high quality service for optimum comfort use. High quality environments are conducive to social interaction and retention. It is the guarantee of the daily contribution to a positive image of your brand or company. Considering the sustainable development as an essential component, ATALIAN places at the heart of its strategy the quality, the responsibility and the respect for the environment. ATALIAN takes into account the sustainable development dimension in its decision-making process, integrates environmental and social criteria in its procurement policy and seeks to reduce the environmental impact in its operations. 5

You transfer certain financial risks, you benefit from economies of scale and you rely on a strong group knowing how to make global service a successful service.

6 a single point of contact piloting and securing all business lines Through its 8 expert business lines integrated to the Group, ATALIAN FACILITIES offers global solutions and multi-business services covering or anticipating your needs in all their dimensions: multitechnical, multiservices, national and international. ATALIAN, one of the largest operators in Europe, has developed a multibusiness expertise in the private and public sectors: manufacturing, services industry, airports services, retail, health services, food processing industry, hospitality... Offering tailor-made solutions, ATALIAN FACILITIES can effectively mobilize and provide all resources of a trailblazing Group in the multiservices area as well as the proven experience of its subsidiaries which are among the leaders on the markets of: multi-technical maintenance with a 12 years experience landscaping with a 100 years experience cleaning with a 70 years experience security with a 70 years experience reception with a 70 years experience 8 business lines totally provided internally multi-technical maintenance Multi-services electricity construction new works renovations cleaning & associated services all sectors cleaning Cleanroom front of house services events & corporate reception arts & culture industry airports services field marketing 6

ATALIAN, one of the largest operators in Europe, has developed a multibusiness expertise in the private and public sectors: manufacturing, services industry, airports services, retail, health

7 landscaping new works maintenance natural, urban and periurban areas areas related to infrastructures sports and leisure areas airport assistance ramp-handling services passengers handling other related services Security SURVEILLANCE & Safety Surveillance Security Safety Logistics chartering Logistics handling

ramp-handling services passengers handling other related services Security

8 a management promoting fluidity and performance

9 a methodology dedicated to service excellence ATALIAN FACILITIES deveopped a process guaranteeing performance improvement and fluidity between the different stages of the outsourcing process: Technical and quality audit: a diagnosis based on the analysis of the needs. Feasibility study as well as financial and technical optimization for a better organization of performance indicators. Consultancy: awareness and training of the employees to properties and people s safety. project management assistance: implementation of a kick-off operations schedule. reporting / follow-up / control: satisfaction surveys and follow-up to analyze the results and assess the services. contract management hard services soft services High- and low-voltage electricity Heating, air conditioning, ventilation, smoke extraction Plumbing Finishing works Energy management Cleaning s ecurity Reception P est and rodent control Landscaping Mail service Helpdesk SUPPORT function Regulatory monitoring Satisfaction surveys Risk prevention Start-up team HQE operations IT tools (GTB, CMMS, Portal...) ATALIAN FACILITIES works in strict compliance with the regulations that are not only essential but also vital in certain business lines: gestures and risky products, equipment safety, hygiene standards, consideration of health risks... In accordance with laws, companies and subsidiaries of ATALIAN are all certified. 9

Consultancy: awareness and training of the employees to properties and people s safety. project management assistance: implementation of a kick-off operations schedule.

10 the ATALIAN group a solid group stated as a reference As a French family-owned Group created in 1944, ATALIAN brings the strength of a large Group that combines for three generations, family values and entrepreneurial ambition. With nearly 150 service companies acquired and successfully integrated for 10 years and a double-digit growth for 15 years, the ATALIAN Group is among the global service leaders. ATALIAN accompanies you in 10 countries in Europe, the Middle East, North Africa, the Indian Ocean and Asia. The figures of cost-effective management and sustainable development A turnover of 1,4 billion (across all business lines) The trust of clients The commitment of employees ufs - united facility solutions A pan-european fm offer ATALIAN allied to CLECE and MANUTENCOOP, respectively leaders of Facility Management in Spain, Portugal and Italy to create the joint venture UFS - United Facility Solutions, based in Brussels. MITIE (United Kingdom, Ireland and Norway), PIEPENBROCK (Germany and Austria) et FACILICOM (Netherlands) enrich this European FM "alliance". Thanks to UFS-United Facility Solutions, multi-technical and multi-service activities benefit from a structured offer on a Europe-wide basis. UFS - United Facility Solutions, it is : > Leaders in their respective countries > Full and dense coverage of the European territory > All services from Soft to Hard FM are provided internally > Appropriate legal structures for international tenders > Teams of specialized experts on eight sectors A yearly turnover exceeding 7 billion More than employees Geographical coverage : 18 European countries 10

With nearly 150 service companies acquired and successfully integrated for 10 years and a double-digit growth for 15 years, the ATALIAN Group is among the global service leaders.

11 Atalian Facilities mission is excellence at a competitive cost to remain in the position of preferred partner of communites and companies growth.

12 ATALIAN FACILITIES Cleaning Energy Management Technical Maintenance Logistics Security Reception Landscaping ATALIAN Facilities QUAI JULES GUESDE VITRY SUR SEINE T F

Landscaping ATALIAN Facilities 111-113 QUAI JULES

Bringing a new dimension to international facilities management

Bringing a new dimension to international facilities management You can learn more about the ideafm alliance online or through the details featured on the business card below. ideafm GmbH Friedrichstr. 90 10117 Berlin Germany T: +49 (0) 30 20252528 F: +49 (0) 30 20252540