Coordination between Electric and Water Utilities

Transcription

1 Coordination between Electric and Water Utilities Anthony Hurley VP of Operations, Jersey Central Power & Light Water and Energy Webinar hosted by the U.S. Environmental Protection Agency April 4th, 2014

2 About FirstEnergy Headquartered in Akron, Ohio One of the nation s largest investor-owned electric systems About 6 million customers Nearly $50 billion in assets $15 billion in annual revenues About 16,500 employees 2

3 Jersey Central Power & Light Overview Newton Rockland Electric JCP&L is divided into two geographically separate regions. The Central Region based in Red Bank, NJ and the Northern Region based in Morristown, NJ. Together, the regions provide electric service to 1,105,350 customers. 89% Residential 10% Commercial 1% Industrial Philadelphia Washington Flemington Dover Summit PSE&G Cookstown Booton Old Bridge Freehold Lakewood Berkeley Union Beach Long Branch New York Pt Pleasant 13 Counties Atlantic Electric 236 Municipalities 3,312 Square Miles of Service Territory 14 Operating Districts Operating Districts 3

4 Top 10 Most Damaging U.S. Hurricanes 1. Galveston Hurricane 1900, Category 4 2. Great Miami Hurricane 1926, Category 4 3. San Felipe-Okeechobee Hurricane 1928, Category 4 4. New England Hurricane 1938, Category 5 5. Hurricane Donna 1960, Category 4 6. Hurricane Camille 1969, Category 5 7. Hurricane Andrew 1992, Category 4 8. Hurricane Katrina 2005, Category 5 9. Hurricane Irene 2011, Category Hurricane Sandy 2012, Category 2 Source:

5 Top 10 Most Damaging U.S. Hurricanes 1. Galveston Hurricane 1900, Category 4 2. Great Miami Hurricane 1926, Category 4 3. San Felipe-Okeechobee Hurricane 1928, Category 4 4. New England Hurricane 1938, Category 5 5. Hurricane Donna 1960, Category 4 6. Hurricane Camille 1969, Category 5 7. Hurricane Andrew 1992, Category 4 8. Hurricane Katrina 2005, Category 5 9. Hurricane Irene 2011, Category Hurricane Sandy 2012, Category 2 1 Population density of 250 or more per square mile

6 Hurricane Sandy Versus Hurricane Katrina 1. Galveston Hurricane 1900, Category 4 2. Great Miami Hurricane 1926, Category 4 3. San Felipe-Okeechobee Hurricane 1928, Category 4 4. New England Hurricane 1938, Category 5 5. Hurricane Donna 1960, Category 4 6. Hurricane Camille 1969, Category 5 7. Hurricane Andrew 1992, Category 4 8. Hurricane Katrina 2005, Category 5 9. Hurricane Irene 2011, Category Hurricane Sandy 2012, Category * Storm maximum diameter. Hurricane Sandy 970 miles* Hurricane Katrina 460 miles* Sources: Tropical Response Planning Corporation, Houston, TX

7 Hurricane Irene 7

8 Hurricane Sandy 8

9 Hurricane Sandy - Barrier Island Devastation 9

10 Water & Sewer Facilities within JCP&L Service Territory JCP&L Serves 203 Water/Sewer/MUA Customers Number of Facility by County: 10

11 Planning and Preparation in Advance of Hurricanes and Major Storms Preparations begin several days before storms hit Instrumental to restoring service quickly and safely Company meteorologists monitor storm movement toward our NJ service area Assessed potential impact on electric infrastructure Conference calls are held with company leadership, operations personnel and others to plan service restoration efforts 11

12 Support From Mutual Assistance FirstEnergy is engaged with six mutual assistance groups: Mid-Atlantic Mutual Assistance (MAMA) New York Mutual Assistance Group (NYMAG) Southeastern Electric Exchange (SEE) Great Lakes Mutual Assistance (GLMA) Midwest Mutual Assistance (MMA) Western Region Mutual Assistance (WRMAA) 12

13 Planning and Preparation in Advance of Hurricane and Major Storms Evaluate need for internal and external mutual assistance crews Conference calls with mutual assistance organizations Mid-Atlantic Mutual Assistance, New York Mutual Assistance Group, Southeastern Electric Exchange and Great Lakes Mutual Assistance FirstEnergy crews, mutual assistance crews and contractors begin traveling to New Jersey well before the storm Lines and substation workers, hazard responders and other support personnel are on the ground once conditions safely allow the restoration process to begin 13

14 Partnering with Department of Energy (DOE) DOE has personnel and contractors from the Bonneville Power Administration, Western Area Power Administration and Southwestern Power Administration Can provide resources, including: Generators to power up work sites at flooded substations C-5 aircraft to airlift vehicles and personnel from west coast Helicopters for aerial patrols Fuel tankers Staging site support Substation personnel are available including relay technicians along with line (T&D) and forestry personnel 14

15 Planning and Preparation in Advance of Hurricane and Major Storms Advance notification and pre-staging of staging site assets Prepare staging areas needed for crews, equipment and supplies Flemington Forked River Jackson Lakewood Livingston Oceanport Sussex County Fairgrounds Nockamixon, Pa. Nazareth, Pa. 15

16 JCP&L Service Restoration Priorities Emergency restoration efforts performed in staged process Eliminating known hazards is top priority Clear hazards for road openings Repairs made to high-voltage transmission and subtransmission equipment, lines and substations Next, priority given to hospitals, critical care and life support facilities, police and fire departments as well as 911 facilities Critical facilities (previously identified) Then, focus on circuits serving largest number of customers, followed by restoration to individual customers 16

17 How We Are Improving Implementation of Incident Command System (ICS) Incident Action Plan Editor Priority Restoration Coordinator OEM Liaisons ETR Manager Road Opening Coordinator Annual Exercises County Offices of Emergency Management (OEM) Updating critical customer lists INFORMATION!!! 17

18 Here s How We re Improving Newton Rockland Electric Provide more accurate, locationspecific information Only as good as the information we have about extent of damage, repairs required Always exploring ways to improve information gathering process Regional briefing calls Conducted by Operations and External Affairs Expand and restructure External Affairs team First Responder training Philadelphia Washington Flemington Dover Atlantic Electric PSE&G Summit Cookstown Booton Old Bridge Freehold Lakewood Berkeley Union Beach Long Branch New York Pt Pleasant Operating Districts 18

19 Here s How We re Improving (Continued) Further strengthen outreach to public officials blasts to key audiences, including local officials, first responders, critical facilities and business owners Regional Dispatch Office tours Storm process training Enhance outreach and collaboration with: County OEMs Municipalities Philadelphia Washington Flemington Newton Dover Atlantic Electric PSE&G Summit Cookstown Booton Old Bridge Freehold Lakewood Berkeley Rockland Electric Union Beach Long Branch New York Pt Pleasant Operating Districts 19

20 Here s How We re Improving (Continued) Community Advisory Meetings County, Municipal Leaders and Emergency Agencies and JCP&L Storm Process Critical Facilities Washington Flemington Newton Dover PSE&G Summit Booton Old Bridge Freehold Rockland Electric Union Beach Long Branch New York Provide municipal-specific electric infrastructure information Schedule sessions to discuss how system operates Provide JCP&L storm process video that can be posted to municipal websites and local access cable TV Philadelphia Lakewood Cookstown Berkeley Atlantic Electric Operating Districts Pt Pleasant 20

21 Enhanced Communication for Your Community MyTown municipal pages Enhanced web-based outage information More detailed outage maps Personal outage information On-the-go access Mobile website Smartphone app Notifications by or text Text messaging Social media Twitter and Facebook Expanded staffing Information you need, when and where you need it 21

22 Enhanced 24/7 Power Center Maps Enhanced May

23 Enhanced 24/7 Power Center Maps Individual damage locations with best-available ETR and cause 23

24 Enhanced 24/7 Power Center Maps Shaded view displays latest ETR for area 24

25 Enhanced 24/7 Power Center Maps Summary table includes latest ETR 25

26 News and useful information 3,000 Social media Company news and events, energy efficiency, electric safety Important vehicle for customer service and support Dedicated customer service support Powerful channel for storm communications Preparation tips, service restoration updates, safety reminders, responses to questions and comments Enhanced storm team Growth in followers tracks with major storms 2011 Snowstorm 2012 Hurricane Sandy 16,350 Followers 10,900 Likes on Facebook A Growing Social Presence Twitter Storm Events Facebook 15,000 10,000 Follower Growth 26

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