Cybersecurity!Evaluations!
|
|
- Alfred Wilcox
- 8 years ago
- Views:
Transcription
1 CybersecurityEvaluations 13720JetportCommerceParkway STE13 Ft.Myers,FL33913 COPYRIGHT 2015,CybersecurityDefenseSolutions,LLC ALLRIGHTSRESERVED
2 CybersecurityEvaluationsVOverview Table&of&Contents& SYNOPSIS' 3 WHY'DO'A'CYBERSECURITY'EVALUATION' 3 THE'PROCESS' 4 THE'BENEFITS' 4 SUMMARY' 5 ABOUT'CYBERSECURITY'DEFENSE'SOLUTIONS:' 6 2
3 CybersecurityEvaluationsVOverview Synopsis& CDS scybersecurityevaluationisbasedoffthecertresiliencemanagementmodelandfollowsthe recentlyestablishednistcybersecurityframework.itisavoluntary,nonvtechnical(toanextent) assessmenttoevaluatetheoperationalresilienceandcybersecuritycapabilitiesofanorganization. Wedothisbyexamininganorganization scybersecurityresiliencepracticesacrosstendomains: AssetManagement ControlsManagement ConfigurationandChangeManagement VulnerabilityManagement IncidentManagement ServiceContinuityManagement RiskManagement ExternalDependencyManagement TrainingandAwareness SituationalAwareness Why&do&a&Cybersecurity&Evaluation& Cybersecurityismorethanjusttechnology.Servers,Workstation,Routers,Wireless,etcarejustthetip oftheiceberg.cybersecurityisaseriousbusinessissuethatcan,withinseconds,ruinacompany s reputation,worthandcompetitivepositionifnottakenseriously. RecognizingthatthenationalandeconomicsecurityoftheUnitedStatesdependsonthereliable functioningofcriticalinfrastructure,thepresidentissuedexecutiveorder13636,improvingcritical InfrastructureCybersecurity,inFebruary2013.ItdirectedNISTtoworkwithstakeholderstodevelop avoluntaryframework basedonexistingstandards,guidelines,andpracticesvforreducingcyber riskstocriticalinfrastructure.thisframeworkisknownasthenistcybersecurityframework. Utilizingthisframeworkinourevaluationmethodology,allowsCDStoassesscurrentlydeployed securitystrategiesandarepeatableapproachforperformingevaluationsagainstasetofindustrybest practicesandgovernmentstandardstoincreaseconsistencyofyourorganization'scybersecurity posture,nomatterwhatsectoryourbusinessoperatesin. AttheendoftheCybersecurityEvaluation,youwillknow: Howyourorganizationratesoncomplianceon22categoriesand98subVcategories Howyourparticularinfrastructure,policiesandpracticesattributeordeterfromcompliance Baselevelissuesandrecommendationsforyourparticulartechnologyinfrastructure, managementpracticesandpolicies/procedures 3
4 CybersecurityEvaluationsVOverview HowtodefinearoadmaptoaddressthemostcriticalCybersecurityissuesfacedbyyour organization The&Process& ThefirststepinaCybersecurityEvaluationisforCDS,withtheassistanceofyourIT department/contractor,tocreateatopographicallycorrectnetworkdiagramofallyourorganizations IThardwareinfrastructure.Thisdiagramshouldbeasdetailedandastruetolifeaspossible,asthis diagramwillforgetheframeworkforwhatquestionsarerequiredfromtheremainderofthe evaluation. Oncethediagramisagreeduponascorrect,uptodateandcomplete,thenextstepistogothroughthe assessmentquestionsforeachofthe5domainsfortheframework;identify,protect,detect,respond andrecover. Thesequestionswillneedanswersfromavarietyofindividualsatanyparticularorganization, including(ifapplicable)ceo s,cio s,cfo s,coo s,itdirectors,itemployees,hrdirectors,managers, SoftwareDevelopmentTeams(MangersandDevelopers),SecurityTeams(bothphysicalandnetwork) andotherpersonneldependingonthecomplexityoftheinfrastructure. Clientsneedtorealizethatthequestionsaskedwillbeextremelyvariedinnatureandverydeepinthe Cybersecurityrealm.Nocompanywillimplementallitemsaskedinthequestionnaires.Thegoalwith theevaluationistofindandcorrectdeficiencies,nottoplaceblame.themorehonestandforthright clientsarewiththequestions,themoreaccuratetheevaluationwillbeandthebetterthecompany willbeatmitigatingtherisksuncoveredintheevaluation. Oncethequestionsarecomplete,andtheanswerscheckedandverified,CDSwillpreparetheSite SummaryReportforreview.Thisconfidentialreport(asampleisattached)willshowallthe informationgatheredandtheweightedresultsofallquestionsandfindings.acdsanalystwillgoover thereportinthereview/closeoutbriefingmeeting.inthismeeting,solutionstogapsincompliance canbediscussedandweighedbasedonrisktotheorganizationandit sgoals. The&Benefits& WithCybersecuritybreachesbecomingmainstreamnewsdaily,Cybersecurityawarenessand preparednessarenolongerluxuries,theyareincreasinglybecomingmandatedbylawanddemanded bycustomers.byperformingavoluntarycybersecurityevaluationyourorganizationcanexpect: AbetterunderstandingofyourorganizationCybersecurityposture; AnimprovedorganizationVwideawarenessoftheneedforeffectiveCybersecurity management; 4
5 CybersecurityEvaluationsVOverview Areviewofcapabilitiesmostimportanttoensuringthecontinuityofcriticalservicesduring timesofoperationalstressandcrisis; Averification(andmarketable)measureofmanagementsuccess; AnidentificationofCybersecurityimprovementareas; Acatalystfordialogbetweenparticipantsfromdifferentfunctionalareaswithinan organization & What&a&Cybersecurity&Evaluation&is¬:& & TheCybersecurityEvaluationisnotaPenetrationTestoratechnicalVulnerabilityandThreat Assessment.WhiletheseareneededandpartofawellroundedCybersecurityplan,theCybersecurity Evaluationisahigherlevel,systematic,repeatableandcomparablemethodforassessingyour organizationscybersecurityposture,resilienceandinfrastructure. Summary& Ifyouhavequestionsorneedassistanceonimplementinganythinginthisoverview,needa VulnerabilityAssessment,PenetrationTest,PhishingAssessement,CybersecurityAwarenessTraining oranythingelserelatedtoyourorganizationscyberandinformationsecurity,pleasegiveusacall,or interactwithusonline.youcan usat,visitourwebsiteat 5
6 CybersecurityEvaluationsVOverview About&Cybersecurity&Defense&Solutions: CybersecurityDefenseSolutionswasfoundedbyagroupofITprofessionalswithlongtermDataand NetworkSecurity,SoftwareDevelopment,ITManagementandBusinessManagementbackgrounds. Ourfoundershaveleveragedsolutionstoassistprivateandpublicsectorcompaniesinbothnetwork anddatasecurityforover20years.drawingontheircombinedexpertiseindatasecurity,data Eradication,NetworkSecurity,EthicalHacking,DataForensics,DataRecoveryandBestSecurity Practices,CDSwasborntoassistcompanieswiththeirCybersecuritydefenses,bringingtogetherbestV ofvbreedsolutionswitheducationandawarenessandaprovenmethodologytoassurethatcompanies aredoingeverythingwithintheirpowertodefendfromcyberattacks. Ourmethodologiesfollowindustrystandardbestpracticeincluding,butnotlimitedtotheNIST CybersecurityFrameworkandDHSCVCubedFrameworktoassurethatcompaniescanproveboth reasonableandreliableeffortstoidentify,protect,detect,respondandrecoverfromacybersecurity Incident. Weprideourselvesinourdetailed,handsVonapproach,customerserviceandquickreaction capabilities.wearededicatedtoourmission,visionandvalues: CDS'Mission:' Toenhancethesecurity,resiliencey,andreliabilityofourclient scybersecuritydefenses.we accomplishthisbydeliveringhighvquality,innovativecyberanddatasecurityservicesandsolutions. CDS'Vision:' Tobearecognized,worldclassleaderinprovidingindustrychangingcybersecuritysolutionsto protecttheassetsofourclients,andtocontributeourknowledgetobettermentofthecybersecurity communityatlarge. Our'Core'Values:' ' IntegrityVUnifiedapproachtohowwedobusiness HonestyVDoingtherightthing,everytime RespectVValuingtheopinionsandperspectivesofothers DedicationVCommitmenttoourword DiligenceVWorkinghardtoprovidetherightsolutionsandsolvecomplexproblems Feelfreetointeractwithusonline: Web Facebook Linkedin & 6
Threat!and!Vulnerability!Assessments!
ThreatandVulnerabilityAssessments https://www.cybersecdefense.com @cybersecdefense 13720JetportCommerceParkway STE13 Ft.Myers,FL33913 COPYRIGHT 2015,CybersecurityDefenseSolutions,LLC ALLRIGHTSRESERVED
More informationCopyright 2013 wolfssl Inc. All rights reserved. 2
- - Copyright 2013 wolfssl Inc. All rights reserved. 2 Copyright 2013 wolfssl Inc. All rights reserved. 2 Copyright 2013 wolfssl Inc. All rights reserved. 3 Copyright 2013 wolfssl Inc. All rights reserved.
More informationThe Physical Security Business in 2013
The Physical Security Business in 2013 Published: Q4 2013 The$ Physical$ Security$ Business$ in$2013$ Synopsis $ Thisreportaimstoassistallstakeholdersandinvestorsinthephysical securityindustryinidentifyingbusinessopportunitiesingrowthsectors
More informationWhite Paper: Holistic Nurse Coaching. Authors. Darlene Hess, PhD, RN, AHN BC, PMHNP BC, ACC Brown Mountain Visions University of Phoenix
Runninghead:WHITEPAPER:HOLISTICNURSECOACHING 1 WhitePaper:HolisticNurseCoaching Authors DarleneHess,PhD,RN,AHN BC,PMHNP BC,ACC BrownMountainVisions UniversityofPhoenix LindaA.Bark,PhD,RN,MCC BarkCoachingInstitute
More informationCopyright 1980 by the Association for Supervision and Curriculum Development. All rights reserved.
More information
Implementing!SoftNAS!Cloud!with!Docker! November!2014!
ImplementingSoftNASCloud withdocker November2014 SoftNAS'Cloud'with'Docker'provides'simple,'on:demand,'persistent'shared' storage'for'devops'striving'to'obtain'continuous'delivery/integration'and' applications'to'scale
More information! PRIVATE!PAGES! DRUPAL!7!WEB!CONTENT!MANAGEMENT!
UNIVERSITY*OF*CALGARY InformationTechnologies PRIVATEPAGES DRUPAL7WEBCONTENTMANAGEMENT September2015 TableofContents FirstSteps...1 AddingaPrivatePage...2 AccessControl...4 PrivatePages Drupal7WebContentManagement
More informationWebinar Success: How to Generate Significant Revenue and Leads from Free and Paid Webinars
Webinar Success: How to Generate Significant Revenue and Leads from Free and Paid Webinars Part I: Paid Webinars Leslie Davidson Davidson Direct Today s Objectives How to decide if webinars are right for
More informationGetting Started with Analytics and Reports Oracle Sales Cloud
My Top Open Getting Started with Analytics and Reports Oracle Sales Cloud Oracle Sales Cloud Analytics give you the ability to track, chart, and forecast sales by providing real-time reports based on your
More informationItem 1 Cover Page. Ara Capital (ACap) Asset Management, Inc.
Item1 CoverPage AraCapital(ACap)AssetManagement,Inc. 15260VenturaBlvd.,Suite1200 ShermanOaks,CA91403 818.358.3823 www.acapam.com March2011 ThisBrochureprovidesinformationaboutthequalificationsandbusinesspracticesofAra
More informationscio PROGRAM MASTER PROGRAM (60 ECTS) 8/28/2015 WELCOME TO THE MASTER CORPORATE COMMUNICATION the master track corporate communication (corpcom)
Graduate School of Communication WELCOME TO THE MASTER CORPORATE COMMUNICATION introduction dr. piet verhoeven, associate professor & toni van der meer, msc, phd student cs/corporate communication August
More informationContent&Security RECOMMENDED(BEST(PRACTICES
Content&Security RECOMMENDED(BEST(PRACTICES for(production(&(post(production(/(editorial( Version(16.2 MANAGEMENT(CONTROLS PERSONNEL(AND(RESOURCES(/(PRODUCTION(OFFICE ASSET(MANAGEMENT(/(CAMERA(MEDIA PHYSICAL(SECURITY
More informationFire Risk Assessment Network
Fire Risk Assessment Network Fire risk assessments completed nationwide by the UK's number 1 network of fire risk assessors. Office 34 67-68 Hatton Garden London EC1N 8JY United Kingdom http://fire-risk-assessment-network.com
More informationCreating a Cultural Landmark in Sault Ste. Marie
Creating a Cultural Landmark in Sault Ste. Marie Music Education Performance Heritage Downtown Development Music For Our Community Creating a Cultural Landmark in Sault Ste. Marie Music For Our Community
More informationSLCC WEB PUBLISHING GUIDELINES AND PROCEDURES
SLCC WEB PUBLISHING GUIDELINES AND PROCEDURES The purpose of the Web Publishing Guidelines and Procedures document is to ensure consistency, compliance and provide standards and direction for the advancement
More informationSocial Application Guide
Social Application Guide Version 2.2.0 Mar 2015 This document is intent to use for our following Magento Extensions Or any other cases it might help. Copyright 2015 LitExtension.com. All Rights Reserved
More informationManaging Social Media During a Consumer Product Recall
Managing Social Media During a Consumer Product Recall Thanks to the advent of social media, companies and consumers now have a direct line to each other to exchange information and voice opinions, whether
More information!!!! Creating!the!ALHFAM!Knowledge!Base!
CreatingtheALHFAMKnowledgeBase AMaster sthesis Presentedto SchoolofInformationDesignandTechnology InPartialFulfillment oftherequirementsforthe MastersofScienceDegree By GretchenL.Kriesen May2013 StateUniversityofNewYork
More informationUSING CRITICAL & CREATIVE THINKING TO ENHANCE PRODUCTIVITY IN INTEGRATED MARKETING COMMUNICATIONS MEETINGS AND PROCEDURES
USINGCRITICAL&CREATIVETHINKINGTOENHANCEPRODUCTIVITYININTEGRATED MARKETINGCOMMUNICATIONSMEETINGSANDPROCEDURES ASynthesisProjectPresented by ASHLEYN.SMITH SubmittedtotheOfficeofGraduateStudies,UniversityofMassachusettsBoston,
More informationCost, Value and The Service Desk
Cost, Value and The Service Desk The 7 Keys to Understanding Cost, Benefit and Value in the Service Desk June 2014 Peter G.O. Jones MBCS Fujitsu Copyright 2014 Fujitsu Services Limited Unrestricted Context
More informationVDI and snapshots: A winning combination
ANALYSTVIEW VDIandsnapshots:Awinningcombination ByRayLucchesi January2009InfoStor Theproliferationofuserdesktopsisrapidlybecominganadministrativequagmire fortoday'sdatacenters.however,desktopvirtualizationproductshaverecently
More informationWorkInCulture E-learning Crash Course Series
WorkInCulture E-learning Crash Course Series Delivering common and critical business skills to your organization Planning a Successful Business Marketing: It s Just Another Conversation Managing People
More informationRecruitment Package 2013 2014
Recruitment Package 2013 2014 Table of Contents Director of Sponsorship and Finance... 2 Director of Marketing and Public Relations... 3 Director of Social Media... 4 Director of Administration and General
More informationSocial Media Guidelines for REALTOR Association Staff Members
Social Media Guidelines for REALTOR Association Staff Members bytoddcarpenter,manager,socialmedia andhilarymarsh,managingdirector,realtor.org October2009 Contents Foreword: Why NAR has engaged in social
More informationConstant Contact Small Business Pulse The Health and Wellness of Small Businesses
Constant Contact Small Business Pulse The Health and Wellness of Small Businesses Based on Research Conducted in May 2012 Copyright 2012 Constant Contact Inc. 1 In This Report What s Keeping SMBs Up at
More informationOracle E-Business Suite R11i Business Processes Accounts Receivable (AR)
Oracle E-Business Suite R11i Business Processes Accounts Receivable (AR) < Strictly for preview purpose only > Sales Hotline : 1700 80 0070 (within Malaysia) Telephone : +60 17 337 0027 Fax : +60 3 6730
More informationVMware s)approach)to)compliance))
VMware sapproachtocompliance UpdatedJuly2015 V2.1 VMware sapproachtocompliance TableofContents 1. INTRODUCTION...3 2. SECURITY,COMPLIANCE,ANDGUIDELINES...5 3. AVIEWOFVMWARE SCOMPLIANCESOLUTIONS...7 4.
More informationInternet Acceptable Use Policy A council-wide information management policy. Version 1.5 June 2014
Internet Acceptable Use Policy A council-wide information management policy Version 1.5 June 2014 Copyright Notification Copyright London Borough of Islington 20134This document is distributed under the
More informationOverview and Analysis of Proposed Changes to Meaningful Use in 2015-16
Overview and Analysis of Proposed Changes to Meaningful Use in 2015-16 A White Paper April 2015 Impact Advisors LLC 400 E. Diehl Road Suite 190 Naperville IL 60563 1-800- 680-7570 Impact- Advisors.com
More informationAdult Enterprise Guided Learning Programme for Business and Social Enterprise. Unit and Assessment Guide
Adult Enterprise Guided Learning Programme for Business and Social Enterprise Unit and Assessment Guide Understanding the Uses of Social Media for Business This unit is one of a framework of units that
More informationOnline Boot Camp Certification Program Outline
www.bootcampdigital.com Online Boot Camp Certification Program Outline Created By Boot Camp Digital All Rights Reserved Reproduction of this material is prohibited Getting Started Registration Once you
More informationPresentation BIM. Simplify the information chain at infrastructure projects; Pilot DBFM-SAA. Benno Koehorst 11 October 2012, kickoff meeting V-Con
Presentation BIM Simplify the information chain at infrastructure projects; Pilot DBFM-SAA Benno Koehorst 11 October 2012, kickoff meeting V-Con 29 mei 2012 What is BIM? Building Information Models Task
More informationResearch(Consensus(Confirms( Benefits(of(Alternative(Data(
Research(Consensus(Confirms( Benefits(of(Alternative(Data( Authors:( Michael(A.(Turner,(Ph.D.( Robin(Varghese,(Ph.D.( Patrick(Walker,(M.A.( March(2015( Research(Consensus(Confirms(Benefits(of(Alternative(Data(
More informationSocial Media for Business or Social Network. Marketing TM. Presented by Nancy Sanders, MBA, Business Analyst Small Business Development Center
Social Media for Business or Social Network 2011 Three Dog Marketing Marketing TM Presented by Nancy Sanders, MBA, Business Analyst Small Business Development Center SOCIAL NETWORK MARKETING TM Facebook
More informationOracle E-Business Suite R11i Business Processes Fixed Assets (FA)
E-Business Suite R11i Business Processes Fixed Assets (FA) < Strictly for preview purpose only > Sales Hotline : 1700 80 0070 (within Malaysia) Telephone : +60 17 337 0027 Fax : +60 3 6730 5740 Web : http:///
More informationSystem Walkthrough & Test Cases
Customer-Ticket.com System Walkthrough & Test Cases Wamp Multimedia Sdn Bhd Sales Hotline : 1700 80 0070 ( within Malaysia ) Telephone : +60 17 337 0027 Web : http://www.customer-ticket.com/ Email : sales@customer-ticket.com
More informationSOCIAL RECRUITING ACTIVITY IN THE UNITED KINGDOM
SOCIAL RECRUITING ACTIVITY IN THE UNITED KINGDOM Top Countries and Industries Posting Jobs to Social Networks WWW.BULLHORNreach.COM @bullhornreach OCTOBER 2012 Copyright 2012 Bullhorn, Inc. All rights
More informationOptimize the Insurance Agent s Performance with KANA Solutions KANA Solutions Help Agents Deliver a Compelling Customer Experience with Speed and
Optimize the Insurance Agent s Performance with KANA Solutions KANA Solutions Help Agents Deliver a Compelling Customer Experience with Speed and Efficiency Table of Contents Executive Summary...3 Introduction...4
More informationsocial media boot camps getting your business off on the right foot
social media boot camps getting your business off on the right foot introduction It doesn t cost the earth to do, but could cost you business and your reputation if you don t! Why Oak Consult - We thought
More informationAgingServicesJobs.org Quick Start Guide Powered By SmartRecruiters!
AgingServicesJobs.org Quick Start Guide Powered By SmartRecruiters! Welcome to SmartRecruiters A Secure online tool that helps you manage your hiring process from start to finish. SmartRecruiters lets
More informationTABLE OF CONTENTS. Source of all statistics:
TABLE OF CONTENTS Executive Summary 2 Internet Usage 3 Mobile Internet 6 Advertising Spend 7 Internet Advertising 8 Display Advertising 9 Online Videos 10 Social Media 12 About WSI 14 Source of all statistics:
More informationAida Rojas. Internet Marketing, Social Media, SEO & Website Consultant
Aida Rojas Aida on Facebook Aida on Twitter Aida on Pinterest Aida on LinkedIn Aida on MeetUp Internet Marketing, Social Media, SEO & Website Consultant Hi, I am a freelance Internet Marketing Consultant
More informationThe Power of Email Marketing
The Power of Email Marketing Connect. Inform. Grow. Corissa St. Laurent Regional Development Director Constant Contact Copyright 2010 Constant Contact, Inc. Email Marketing Best Practices Connect Inform
More informationInterMetro Legacy CMS to Drupal Migration
InterMetro Legacy CMS to Drupal Migration Client : InterMetro Industry : ecommerce Offering : Drupal Migration OBJECTIVE InterMetro is a subsidiary of Emerson Electric Corporation, a Fortune 100 company
More informationEgress Switch Administration Panel. User Guide
Egress Switch Administration Panel User Guide November 2015 Confidentiality Statement This document contains information confidential and proprietary to Egress Software Technologies. It shall not be disclosed
More informationGOOD2GIVE CHARITY REGISTRATION CHECK LIST
GOOD2GIVE CHARITY REGISTRATION CHECK LIST Thank you for your interest in registering your charity on Good2Give s purpose-built Workplace Giving Platform. To complete your Registration you will need to
More informationStrategic Marketing Communications Plan
Strategic Marketing Communications Plan Deborah Spector Creative Solutions & Innovations, Inc. deborah@creative-si.com Creative Solutions & Innovations Strategic Marketing Communications Framework GOAL
More informationSocial Media Policy & E- Safeguarding Staff & Student Guidance
Social Media Policy & E- Safeguarding Staff & Student Guidance Introduction Social Media is a fast growing phenomenon and popular sites include: Facebook, Twitter, LinkedIn, Google+. This communication
More information"Choices and Decisions: Becoming a Wise Consumer" i. "Dealing With Life Insurance 1' i. "Protecting Your Future" i
George M. Blanco "Choices and Decisions: Becoming a Wise Consumer" i "Dealing With Life Insurance 1' i "Protecting Your Future" i Education end Community Service* American Council of Life Inninnre 0006
More informationKeefo s Design wants to be an integral partner in your success!
Get you or your business on the web and let Keefo s Design help you to create an effective and competitive face to the public to get you and your business online! Below is a menu of our website design
More informationBetter profile Better prospects The value of a positive social media presence in career planning. hays.be/socialmedia
Better profile Better prospects The value of a positive social media presence in career planning the world is watching BE seen in your best light More than a billion people use social media and the number
More informationSURVEY RESULTS CYBER-SECURITY PRACTICES OF MINNESOTA REGISTERD INVESTMENT ADVISERS
SURVEY RESULTS CYBER-SECURITY PRACTICES OF MINNESOTA REGISTERD INVESTMENT ADVISERS Minnesota Department of Commerce July 2014 GENERIC FIRM INFORMATION Has your firm been the subject of a cyber-security
More informationBusiness Impacts of Social Media
Research Note Business Impacts of Social Media By Akshay Bhagwatwar Copyright 2009, ASA Applicable Sectors: Management Consulting, Information Technology, IT Enabled Services, Communications, Advertising,
More informationCurriculum Change During Progressive
Curriculum Change During Progressive C. H. Edson Science and the Ideology of Curriculum Change The Child and the Structure of Curriculum Change 66 The Society and the Content of Curriculum Change Copyright
More informationSelf-Service Portal Getting Started Guide
Self-Service Portal Getting Started Guide 1 Copyright 2014 Samanage www.samanage.com Table of Contents: 1. Introduction 2. Home Page 3. My Requests 4. Services 5. Knowledge Base 6. New Incident 2 Copyright
More informationEntrepreneurship Center
Entrepreneurship Center Basic Concepts Using The Internet to Market Your Business Search Engines Basics Copyright 2009 tenby technologies 2 Using The Internet To Market Your Business Internet marketing
More informationMultimedia Contact Center YUPIQ Integration. Product Brief
Multimedia Contact Center YUPIQ Integration Product Brief March 29, 2012 YUPIQ SOCIAL MEDIA The information contained in this document is believed to be accurate in all respects but is not warranted by
More information29 Point Social Media Self-Assessment for Small Businesses
29 Point Social Media Self-Assessment for Small Businesses If you re looking to establish your online presence in social communities in order to build relationships, generate exposure and attract new business
More informationThe Role of Speech in Unified Communications solutions
31.01.2011 Copyright Detlev Artelt, aixvox GmbH, Aachen, Germany 1 The Role of Speech in Unified Communications solutions Speech induces the next big Step for more efficiency Known solutions were integrated
More informationPCI Security Compliance in KANA Solutions How KANA Applications Helps Companies Comply with PCI Security Standards
PCI Security Compliance in KANA Solutions How KANA Applications Helps Companies Comply with PCI Security Standards Table of Contents PCI Security Compliance in KANA Solutions...1 The Importance of Protecting
More informationDISCOVER A CAREER IN PSYCHIATRY
DISCOVER A CAREER IN PSYCHIATRY Medical Student Membership is FREE! CONSIDER THE POSSIBILITIES. Each year, approximately 57 million people will suffer a diagnosable mental disorder ranging from mild depression
More informationEmployer Perspectives on Social Networking A Manpower Survey
Employer Perspectives on Social Networking A Manpower Survey Key Findings for Hong Kong A new generation, steeped in the rules and habits of the digital age, is entering the workforce in large numbers,
More informationUnderstanding CD Burning and Internet File Sharing and its Impact on the Australian Music Industry
Understanding CD Burning and Internet File Sharing and its Impact on the Australian Music Industry Key Quantitative Research Findings Prepared for ARIA July 2003 Project # 23006 Quantum Market Research
More informationSTAFF & GOVERNOR USE OF SOCIAL MEDIA AND INTERNET SITES POLICY
Page 1 of 7 Alveston CofE Primary School has adopted this policy from the Local Authority. INTRODUCTION Social media includes online social forums such as Facebook, Twitter and LinkedIn, and websites such
More informationDigital Assets Inventory
: Residence: Alarm Keyless Entry Phones: Home Phone Number Voice Mail Cell Phone Number Cell Phone Voice Mail Computers/Tablet: Home Computer (1) User- Home Computer (2) User- Home Computer (3) User- Tablet
More informationContent Strategy. Frokostmøte Oslo Trondheim 02.10.2014
Content Strategy Frokostmøte Oslo Trondheim 02.10.2014 Customer Decision Journey Customer Decision Journey Create Awareness Influence Consideration Drive Sales Grow Loyalty Customer Decision Journey Create
More informationSocial Media Marketing. Hours 45
Social Media Marketing Related Certificate Course ID Audience Social Media Marketing Social Media Marketing Intermediate Hours 45 Overview: Social media remains an evolving aspect of our daily lives in
More informationAppendix A. 1 Copyright 2012, Oracle and/or its affiliates. All rights reserved.
Appendix A Cyber Security 1 Copyright 2012, Oracle and/or its affiliates. All rights Overview This lesson covers the following topics: Define cyber security. List the risks of cyber security. Identify
More informationMeasuring Caring: A compilation of international research on Caritas as Healing intervention. Table of Contents
MeasuringCaring:Acompilationofinternationalresearchon CaritasasHealingintervention. TableofContents SECTION1,THEORETICALBACKGROUDOFCARITAS... p. Chapter1,ConceptsofCaringasConstructofCaritas... p. JohnNelson,RN,MS,PhDc;PamDiNapoli,RN,PhD;MarianTurkel,RN,PhDNEA
More informationMain Question 1: How and where do you or your family use the Internet - whether on a computer or a cell phone? Follow up questions for INTERNET USERS
TABLE 1: Current Internet use Main Question 1: How and where do you or your family use the Internet - whether on a computer or a cell phone? Follow up questions for INTERNET USERS 1. What do you use to
More information[CRISIS COMMUNICATIONS 2012: SOCIAL MEDIA & NOTIFICATION SYSTEMS]
2012 A Continuity Insights Special Report [CRISIS COMMUNICATIONS 2012: SOCIAL MEDIA & NOTIFICATION SYSTEMS] A survey of more than 250 organizations designed to determine how social media platforms are
More informationCourse material for your personal use Metisan Pty Ltd kisstosell.com.au. Sales Checklist
Course material for your personal use Metisan Pty Ltd kisstosell.com.au Sales Checklist Contents Introduction... 3 A note before we get started... 4 Daily Checklist... 5 Morning... 5 Afternoon... 5 Weekly
More informationA GLOBAL SNAPSHOT OF SOCIAL RECRUITING ACTIVITY: WHERE ARE THE JOBS? THE BULLHORN REACH COUNTRY REPORT
A GLOBAL SNAPSHOT OF SOCIAL RECRUITING ACTIVITY: WHERE ARE THE JOBS? THE BULLHORN REACH COUNTRY REPORT TM WWW.BULLHORNREACH.COM @BULLHORNREACH APRIL 2012 COPYRIGHT 2012 BULLHORN, INC. ALL RIGHTS RESERVED.
More informationOmni-Channel Customer Service Demands the Intelligent Contact Center
Omni-Channel Customer Service Demands the Intelligent Contact Center Omni-Channel Customer Service Demands the Intelligent Contact Center Table of Contents Omni-Channel Customer Service Demands the Intelligent
More informationPOLICY. Responsible Use of Social Media
POLICY Responsible Use of Social Media Contact Officer Director of Personnel Director of Communications & Participation Senior Project Manager: Corporate Policies (Policy author) Purpose The primary aims
More informationPolicy 4132/4232 PERSONNEL CERTIFIED/NON-CERTIFIELD. Employee use of the District s Computer Systems
Policy 4132/4232 PERSONNEL CERTIFIED/NON-CERTIFIELD Employee use of the District s Computer Systems Computers, computer networks, electronic devices, Internet access, and e-mail are effective and important
More informationHow to use Google Analytics to track clicks from within emails
How to use Google Analytics to track clicks from within emails What s the Benefit? Constant Contact can tell you which of your email recipients clicked a link in your email. They will give you the percentage
More informationTF04 - Leveraging SQL Server Business Intelligence Tools
TF04 - Leveraging SQL Server Business Intelligence Tools PUBLIC INFORMATION Copyright 2014 Rockwell Automation, Inc. All Rights Reserved. Le Roy Howe Commercial Engineering PUBLIC INFORMATION Follow RSTechED
More informationCase Study Social Media Marketing & Profile Management
Case Study Social Media Marketing & Profile Management Background California State University, Monterey Bay is among the top Universities in the US offering wide range of academic programs to students
More informationSTATE OF DIGITAL MARKETING REPORT
2011 STATE OF DIGITAL REPORT Executive Summary This report contains results of the first annual Webmarketing123 State of Digital Marketing Survey, which spans across the areas of Search Engine Optimization
More informationProudly presents Social Media in the Workplace Emerging and Evolving Legal Issues
Proudly presents Social Media in the Workplace Lanny Robinson Partner Alexander Holburn Beaudin + Lang LLP 2700-700 West Georgia Street Vancouver, BC V7Y 1B8 Tel: (604) 484-1752 Fax: (604) 484-9752 Email:
More information... And we want you as Honorary Jr. Mayor!
1 Some BIG things are happening in Orangevale...... And we want you as Honorary Jr. Mayor! HONORARY JR. MAYOR INFORMATION & APPLICATION ORANGEVALE CHAMBER OF COMMERCE 9267 Greenback Lane Suite B-91 Orangevale,
More informationSWOT Analysis Determine core opportunities to serve as the foundation for building an effective social media strategy.
START-UP PACKAGE Emerge Marketing s Social Media Solutions service provides a cost-effective way for businesses to launch and maintain an effective social media presence. Our Social Media Solutions is
More informationVirginia Primary School Learning Together, Learning for our Future
Virginia Primary School Learning Together, Learning for our Future RESPECT CARING FAIRNESS ACHIEVEMENT DIVERSITY Information Technology - Cyber-Safety Policy The measures to ensure the cyber-safety of
More informationSecurity tips for the use of social media websites
CYBER SECURITY OPERATIONS CENTRE NOVEMBER 2012 (U) LEGAL NOTICE: THIS PUBLICATION HAS BEEN PRODUCED BY THE DEFENCE SIGNALS DIRECTORATE (DSD), ALSO KNOWN AS THE AUSTRALIAN SIGNALS DIRECTORATE (ASD). ALL
More information