Project Management Body of Knowledge (PMBOK) (An Overview of the Knowledge Areas)

Transcription

1 Project Management Body of Knowledge (PMBOK) (An Overview of the Knowledge Areas) Nutek, Inc Quarton Road, Suite 102 Bloomfield Hills, Michigan 48302, USA. Phone: , Web site:

2 Free PMBOK Guide, PDF file: ation%20and%20resources/pmbok.pdf (Visit, review, copy and/or save, 1996 edition) Purchase from publisher: PMI, Project Management Institute, Four Campus Boulevard, Newton Square, PA , USA PMBOK Guide, ISBN: (2000 Edition) Slide 2

3 Published and maintained by Project Management Institute (PMI), the PMBOK Guide is recognized as the basic reference and the world s de facto standard by the project management profession. It describes the generally accepted knowledge and practices necessary to complete projects successfully. Ref. Page in slides refers to the PAGE from PMBOK 2000 Edition from PMI. The page number shown may not match the FREE pdf version of 1996 edition PBMOK available for download. Slide 3

4 Ref. Page N/A PMBOK Contents - 12 Chapters PMBOK has 12 Chapters of which the last 9 Chapters contain the 9 Knowledge areas Chapter 1: Introduction Chapter 2: The Project Management Context Chapter 3: Project Management Processes Chapters 4, 5, 6,. 12: 9 Knowledge areas Chapter 4: Project Integration Management Chapter 5: Project Scope Management Etc. Slide 4

5 Nine PM Knowledge Areas (Help: The art and science of doing PM tasks) 4. Integration Management Project Project integration integration helps helps you you with with project project planning, planning, execution, execution, and and control. control. It It also also identifies identifies procedure procedure you you need need to to establish establish for for project project change change control. control. 5. Scope Management Project Project scope scope definition definition is is very very important important for for the the success success of of the the 6. Time Management project. project. This This area area of of knowledge knowledge helps helps you you This This helps helps develop develop a a develop develop scope scope project project schedule schedule that that statement, statement, boundaries boundaries can can be be met met and and of of project, project, etc. etc. establish establish method method to to ensure ensure that that the the schedule schedule is is met. met. (It (It is is not not to to be be confused confused with with personal personal time time management) management) Slide 5

6 7. Cost Manage.. You You will will need need the the information information here here for for estimating estimating cost cost of of resources resources (people, (people, material, material, equipment, equipment, travel, travel, etc) etc) for for the the project. project. 8. Quality Manage... It It offers offers tools tools for for quality quality planning planning and and assurance. assurance. It It also also describes describes current current practices practices for for evaluation evaluation and and monitoring monitoring of of quality quality requirements. requirements. 9. Human Resource. This This area area helps helps you you with with finding finding people people for for the the project project and and defines defines their their roles roles and and responsibilities. responsibilities. It It also also helps helps you you structure structure the the appropriate appropriate reporting reporting relationships. relationships. Slide 6

7 10. Communication Deals Deals with with ways ways to to plan, plan, execute execute and and control control gathering gathering and and disseminating disseminating of of all all information information relevant relevant to to the the needs needs of of the the project project stakeholders. stakeholders. 11. Risk It It describes describes the the systematic systematic process process by by which which to to identify, identify, analyze, analyze, and and respond respond to to the the project project risk. risk. It It assures assures increase increase probability probability of of project project success. success. 12. Procurement It It helps helps with with methods methods for for procurement procurement of of goods, goods, issuance issuance of of bids, bids, selection selection of of vendors, vendors, administering administering and and closing closing contracts. contracts. Slide 7

8 Ref. Page 29 Project Management Processes (System View of an Activity) An activity can be seen as a system that helps accomplish it. A system represents a process that needs input to perform the tasks, and has an output. - Sugar -Flour - Milk - Eggs -Mixer - Measuring Cups -etc. Example: Baking cake -Oven - Electricity/Heat Baked Cake Dirty utensils Slide 8

9 Ref. Page 41 Project Integration Management Includes processes that are performed to make sure that various elements of the projects are properly coordinated. 4.1 Project Plan Development 4.2 Project Plan Execution 4.3 Integrated Change Control Slide 9

10 Project Integration Management - Project Plan Development Ref. Page 42. Other planning output. Historical information. Constraints. Organizational policies assumptions Planning methodology Stakeholders skills PM information system Earned value management. Project plan. Supporting details Slide 10

11 Ref. Page 46 Project Integration Management - Project Plan Execution. Project plan. Supporting details. Organizational Policies. Preventive action. Corrective action General management skills Product skills and knowledge Work authorization system Status review meetings PM information system Organizational procedures. Work results. Change requests Slide 11

12 Project Integration Management - Integrated Change Control This process is for determining that change has occurred, ensuring that changes are agreed upon, and managing the actual changes when they occur. Ref. Page Project Plan 2. Performance Report 3. Change request Tools & Techniques Change control system Configuration management 1. Project plan updates 2. Corrective actions 3. Lessons learned Slide 12

13 Project Scope Management Ref. Page 51 Includes processes required to ensure that the project includes all work required, and only the required, to complete the project successfully. 5.1 Initiation 5.3 Scope Definition 5.2 Scope Planning 5.4 Scope Verification Slide Scope Change Control

14 Project Scope Management Ref. Page 53 - Initiation. Product description. Strategic plan. Project selection criteria. Historical information Project selection method Expert judgment. Project charter. Project manager assigned. Constraints. Assumptions Slide 14

15 Project Scope Management Ref. Page 55 - Scope Planning. Product description. Project Charter. Constraints. Assumption Product analysis Benefits/cost analysis Alternatives identification Expert judgment. Scope statement. Supporting details. Scope management plan Slide 15

16 Project Scope Management Ref. Page 57 - Scope Definition. Scope statement. Constraints. Assumptions. Other planning outputs. Historical information Work breakdown structure templates Decomposition. Work breakdown structure. Scope statement updates Slide 16

17 Project Scope Management Ref. Page 61 - Scope Verification. Work results. Product documentations Work breakdown structure. Scope statement. Project plan Inspection. Formal acceptance Slide 17

18 Project Scope Management Ref. Page 62 - Scope Change Control. Work breakdown structure. Performance reports. Change request. Scope management plan Scope change control system Performance measurement Additional planning. Scope changes. Corrective actions. Lessons learned. Adjusted baseline Slide 18

19 Project Time Management Ref. Page 65 Includes processes required to ensure timely completion of the project. 6.1 Activity Definition 6.3 Activity Duration Estimating 6.2 Activity Sequencing 6.4 Schedule Development 6.5 Schedule Control Slide 19

20 Project Time Management Ref. Page 67 - Activity Definition. Work breakdown structure. Scope statement. Historical information. Constraints. Assumptions.Expert judgment Decomposition Templates. Activity List. Supporting Details. Work breakdown structure updates Slide 20

21 Project Time Management Ref. Page 68 - Activity Sequencing. Activity list. Product description. Mandetory dependencies. External dependencies. Milestones Precedence Diagramming method (PDM) Arrow diagramming method Conditional diagramming method. Network templates. Project network diagram. Activity list updates Slide 21

22 Project Time Management Ref. Page 71 - Activity Duration Estimating. Activity list. Constraints. Assumptions. Resource requirements. Resource capabilities. Historical information Identified risks Expert judgment Analogous estimating Quantitatively based duration Reserve time (contingency). Activity duration estimates. Basis of estimates. Activity list updates Slide 22

23 Project Time Management Ref. Page 73 - Schedule Development. Project network diagram. Activity dur. Est.. Resource reqmt.. Resource pool desc.. Calendars. Constraints. Assumptions. Leads & lags. Risk mangmt. Plan. Activity attributes Mathematical analysis Duration compression Simulation Resource leveling heuristic Project Management software Coding structure. Project schedule. Supporting details. Schedule management plan. Resource requirement updates Slide 23

24 Project Time Management Ref. Page 79 - Schedule Control. Schedule control. Performance reports. Change requests. Schedule management plan Schedule change control system Performance measurement. Additional planning Project management software Variance analysis. Schedule updates. Corrective action. Lessons leaned Slide 24

25 Project Cost Management Ref. Page 83 Includes processes required to ensure that the project is completed within the approved budget Resource Planning 7.3 Cost Budgeting 7.2 Cost Estimating 7.4 Cost Control Slide 25

26 Project Cost Management Ref. Page 85 - Resource Planning. Work Breakdown structure. Historical information. Scope statement. Resource pool description. Organizational policies. Activity duration statement [Tools & Techniques] Expert judgment Alternative identification Project management software. Resource requirements Slide 26

27 Project Cost Management Ref. Page 86 - Cost Estimating. Work breakdown structure. Resource requirements. Resource rates. Activity duration statements. Estimating publications. Historical information Chart of accounts. Risks [Tools & Techniques] Analogous estimating Parametric Modeling Bottom-up estimating Computerized tools Other cost estimating methods. Cost estimates. Supporting details. Cost management plans Slide 27

28 Project Cost Management Ref. Page 89 - Cost Budgeting. Cost estimates. Work Breakdown structure. Project schedules. Risk management plan [Tools & Techniques] Cost budgeting tools and techniques. Cost baseline Slide 28

29 Project Cost Management Ref. Page 90 -Cost Control. Cost baseline. Performance reports. Change requests. Cost management plan [Tools & Techniques] Cost change control system performance measurement Earned value management (EVM) Additional planning Computerized tools. Revised cost estimates. Budget updates. Corrective actions. Estimate at completion. Project closeout. Lessons learned Slide 29

30 Project Quality Management Ref. Page 95 Includes processes required to ensure that the project will satisfy the needs for which it was undertaken. 8.1 Quality Planning 8.2 Quality Assurance 8.3 Quality Control Slide 30

31 Project Quality Management Ref. Page 97 - Quality Planning. Quality policy. Scope statement. Product description. Standard and regulations. Other process output [Tools & Techniques] Benefits and cost analysis Benchmarking Flow-charting Cost of quality. Quality management plan. Operational definition. Inputs to other processes Slide 31

32 Project Quality Management Ref. Page Quality Assurance. Quality management plan. Results of quality control measurement. Operational definitions [Tools & Techniques] Quality planning tools and techniques Quality Audits. Quality Improvements Slide 32

33 Project Quality Management Ref. Page Quality Control. Work results. Quality management plan. Operational definitions. Checklists [Tools & Techniques] Inspections Control charts Pareto diagram Statistical sampling Flow-charting Trend analysis. Quality improvement Acceptance decisions Rework Completed checklists Process adjustments Slide 33

34 Ref. Page 107 Project Human Resource Management Includes processes required to make the most effective use of the people involved in the project. 9.1 Organization al Planning 9.2 Team Development 9.3 Staff Acquisition Slide 34

35 Ref. Page 108 Project Human Resource Management - Organizational Planning. Project interfaces. Staffing requirements. Constraints [Tools & Techniques] Templates Human resource practices Organizational theory Stakeholder analysis. Roles and responsibility assignments. Staffing management plan. Organization chart. Supporting details Slide 35

36 Ref. Page 112 Project Human Resource Management - Staff Acquisition. Staffing management plan. Staffing pool description. Recruiting practices [Tools & Techniques] Negotiations Preassignment Procurement. Project staff assignment. Project team directory Slide 36

37 Ref. Page 114 Project Human Resource Management - Team Development. Project staff. Project plan. Staffing management plan. Performance reports. External feedback [Tools & Techniques] Team building activities General management skill Reward and recognition system Collocation Training. Performance improvement. Input to performance appraisal Slide 37

38 Ref. Page 117 Project Communication Management Includes processes required to ensure timely and appropriate generation, collection, dissemination, storage, and ultimate disposition of project information Communicati on Planning 10.2 Information Distribution 10.3 Performance Reporting 10.4 Administrati ve Closure Slide 38

39 Ref. Page 119 Project Communication Management - Communication Planning. Communication requirements. Communication technology. Constraints. Assumptions. [Tools & Techniques] Stakeholder analysis. Communication management plan Slide 39

40 Ref. Page 121 Project Communication Management - Information Distribution. Work results.communication manageme nt plan. Project Plan [Tools & Techniques] Communication Skills Information retrieval systems Information distribution method. Project records. Project reports. Project presentations Slide 40

41 Ref. Page 122 Project Communication Management - Performance Reporting. Project plan. Work results. Other project records [Tools & Techniques] Performance reviews Variance analysis Trend analysis Earned value analysis Information distribution tools & techniques. Performance reports. Change requests Slide 41

42 Ref. Page 125 Project Communication Management - Administrative Closure. Performance measurement documentation. Product documentation. Other project records [Tools & Techniques] Performance reporting tools and techniques Project reports Project presentations. Project archives. Project closure. Lessons learned Slide 42

43 Project Risk Management Ref. Page 127 It is the systematic process of identifying, analyzing and responding to project risks Risk Management Planning 11.3 Qualitative Risk Analysis 11.2 Risk Identification 11.4 Quantitative Risk Analysis Slide Risk Response Planning 11.6 Risk Monitoring & Control

44 Project Risk Management Ref. Page Risk Management Planning do the job?. Project charter. Organization s risk management policies. Defined roles & responsibilities. Stakeholder risk tolerance. Template for the organization s risk management plan. Work breakdown structure (WBS) [Tools & Techniques] Planning meeting. Risk management plan Slide 44

45 Project Risk Management Ref. Page Risk Identification. Risk management plan. Project planning outputs. Risk categories. Historical information [Tools & Techniques] Documentation reviews Information gathering techniques Checklists Assumption analysis Diagramming technique. Risks. Triggers. Input to other processes Slide 45

46 Project Risk Management Ref. Page Quantitative Risk Analysis. Risk management plan. Identified risks. Project status. Project type. Data precision. Scales of probability impact. Assumptions [Tools & Techniques] Risk probability and impact probability/impact risk rating matrix Project assumptions testing Data precision ranking. Overall risk ranking for the project. List of prioritized risks. List of risks for management and additional analysis. Trends in quantitative risk analysis results Slide 46

47 Project Risk Management - Quantitative Risk Analysis Ref. Page 137. Risk management plan. Identifies risks. List of risks for management and additional analysis. Historical information. Expert judgment. Other planning outputs [Tools & Techniques] Interviewing Sensitivity analysis Decision tree analysis Simulation. Prioritized list of quantified risks. Probabilistic analysis of the project. Probability of achieving cost and time objectives. Trends in quantitative risk analysis results Slide 47

48 Project Risk Management Ref. Page 140 Slide 48 do the job?. Risk management plan - Risk Response Planning. List of prioritized risks. Risk ranking of the project. Prioritized list of quantified risks. Probabilistic analysis of the project. Probability of achieving cost and time objectives. List of potential responses. Risk thresholds. Risk owners. Common risk causes. Trends in qualitative and quantitative risk analysis results [Tools & Techniques] Avoidance Transference Mitigation Acceptance by doing it?. Risk response plan. Residual risk. Secondary risk. Contractual agreement. Contingency reserve amount needed. Input to other processes. Input to a revised project plan

49 Project Risk Management Ref. Page Risk Monitoring and Control. Risk management plan. Risk response plan. Project communication. Additional risk identification and analysis. Scope changes [Tools & Techniques] Project risk response audits Periodic project risk reviews Earned value analysis Technical performance measurement Additional risk response planning. Workaround plans. Correction action. Project change requests. Updates to the risk response plan. Risk database. Updates to risk identification checklists Slide 49

50 Ref. Page 147 Project Procurement Management It includes the processes required to acquire goods and services, to attain project scope, from outside the performing organization Procurement Planning 12.3 Solicitation 12.5 Contract Administration 12.2 Solicitation Planning 12.4 Source Selection 12.6 Contract Closeout Slide 50

51 Project Procurement Management - Procurement Planning Ref. Page 149. Scope statement. Product description. Procurement resources. Market condition. Other planning outputs. Constraints. Assumptions [Tools & Techniques] Make-or-buy analysis Expert judgment Contract type selection. Procurement management plan. Statement(s) of work Slide 51

52 Project Procurement Management - Solicitation Planning Ref. Page 153. Procurement management plan. Statement(s) of work. Other planning outputs [Tools & Techniques] Standard forms Expert judgment. Procurement documents. Evaluation criteria. Statement of work updates Slide 52

53 Project Procurement Management - Solicitation Ref. Page 156. Procurement documents. Qualified sellers list [Tools & Techniques] Bidder conference Advertising. Proposals Slide 53

54 Project Procurement Management - Source Selection Ref. Page 155. Proposals. Evaluation criteria. Organizational policies [Tools & Techniques] Contract negotiation Weighting systems Screening system Independent estimates. Contract Slide 54

55 Project Procurement Management - Contract Administration Ref. Page 156. Contract. Work results. Change requests. Seller invoices [Tools & Techniques] Contract change control system Performance reporting Payment system. Correspondence. Contract changes. Payment requests Slide 55

56 Project Procurement Management - Contract Closeout Ref. Page 158. Contract documentation [Tools & Techniques] Procurement audit. Contract file. Formal acceptance and closure Slide 56

57 Ref. Page 31 Project Management Process Groups -Phases Slide 57

58 Process Groups - Links Among Groups Ref. Page 31 Slide 58

59 Planning Processes - xxxxxxx Ref. Page 33 Slide 59

60 Planning Processes - Facilitating Processes Ref. Page 33 Slide 60

61 Ref. Page 38 Mapping of Management Processes to the Process Groups and Knowledge Areas Slide 61

62 Continued. Ref. Page 38 - xxxxxxx You can download an older version of PMBOK (1996 Edition) and a set of presentation slides from Nutek site: and Slide 62

63 Ref. Page N/A Project Management Process Group Activities Slide 63

64 End of another Good Learning Day Ref. Page N/A Slide 64