ROSnet and Accounting Training

Transcription

1 ROSnet and Accounting Training Welcome to Apple American Group

2 COMP, DISCOUNT & PAYMENT SCREENS COMP REASONS ON POS POS BUTTON AAG-NAME POS BUTTON AMREST-NAME 1 BAR ERROR 1 MGR FREE Discount 3 MGR MEAL 2 CARSIDE ERROR 2 CAMP TRAIN Discount 11 LSM 1 3 KITCHEN ERROR 3 EMPTRAIN Discount 3 MGR MEAL 4 F-SRVR ERR 4 BOH ERROR Comp 3 KITCHEN ERROR 5 L-SRVR ERR 5 FOH ERROR Comp 4 SERVER ERR 6 F-LONG TME 6 NOSHOW/PAY Comp 7 WALK OUT 7 F-REGULAR 7 BIRTHDAY Discount 18 BIRTHDAY 8 F-WALKOUT 8 SPEC OCCAS Discount 18 BIRTHDAY 9 L-LONGTME 9 FREE Discount 12 LSM2 10 L-REGULAR 10 BDAY Discount 18 BIRTHDAY 11 L-WALKOUT 11 WLCM Discount 12 LSM KIDS FREE Discount 18 BIRTHDAY HOLIDAYFRE Discount 6 HOLIDAY LN FREE Discount 12 LSM FBOOK FREE Discount 12 LSM AD FREE Discount 8 FSI LSM FREE Discount 12 LSM TEST FREE Comp 6 REGULAR CHARITYFR Discount 17 APPLE ED DISCOUNT REASONS ON POS POS BUTTON AAG-NAME POS BUTTON AMREST-NAME 1 FOH EMP 1 EMP 50% Discount 1 FOH EMP 2 OPEN REMDL 2 EMP 25% Do Not Have 3 MGR MEAL 3 COMP CERT Discount 7 GUEST RECOVER 4 TRAINER 4 10% OFF Discount 5 10% DISCOUNT 5 10% DISC 5 HOTEL 10% Discount 5 10% DISCOUNT 6 HOLIDAY 6 Senior 10% Discount 5 10% DISCOUNT 7 GUEST REC 7 UNIFORM 10% Discount 5 10% DISCOUNT 8 FSI 8 HOIDAY $ Discount 6 HOLIDAY 9 FREQ CARD 9 $ Discount 12 LSM FBOOK $ Discount 12 LSM2 11 LSM1 11 LN $ Discount 9 FREQ CARD 12 LSM2 12 AD $ Discount 8 FSI 13 $$ DISC 13 LSM $ Discount 12 LSM2 14 POWERSHIFT 14 TEST $ Discount 12 LSM2 15 CONTEST 15 $10BONUSGC Discount 20 BONUS CARD 16 AAA BAAB 16 RADIO CERT Discount 19 GC MEDIA 17 APPLE ED 17 BOLUSPAPER Discount 6 HOLIDAY 18 BIRTHDAY 18 OPS ERROR$ Comp 3 or 4 DEPENDANT ON KITCHEN OR SERVER ERROR 19 GC MEDIA BONUS CARD 20 PAYMENT SCREEN POS BUTTON AAG-NAME POS BUTTON AMREST-NAME 1 CASH 1 CASH Payment 1 2 ELETRONIC PAYMENT 2 VISA Payment 2 3 CASH GCERT 3 MASTERCARD Payment 2 4 GIFT CARD 4 DISCOVER Payment AMEX Payment DINER/CRB Payment BONUS CARD Payment GIFT CARD Payment CARSIDE Do Not Have ON ACCOUNT Do Not Have

3 Apple American Group POS Buttons & Descriptions Comp Buttons Definition Account Description BAR ERROR Drink errors: Bar makes incorrect drink, incorrect ingredients, Guest does not like drink and returns it Liquor Comps CARSIDE ERROR Any error made with Carside or ToGo: Complaint for Carside Service Errors (Long Time Waiting, Slow Greet, etc,.); Complaint for Carside Food Quality (Leaky Food Comps Container, Cold Food, etc,); Guest calls incorrect store for Carside Order & No Shows KITCHEN ERROR Any error made by kitchen: Complaint for Poor Food Quality, Mistake made by BOH (Modifiers, Wrong Ingredients, etc,.), Complaint for Object in Food, Complaint for Temperature of Food Food Comps Any error made in front of the house related to food: Mistake made by Server (Incorrect Ring In, SERVER ERROR- Misunderstood Guest); Guest Misunderstood what they FOOD were requesting (ex. Ordered Fajitas vs. Fajita Rollup); Food Comps Complaint for Poor Service from Server or Host - Common Issue-Inattentive LONG TIME-FOOD Excessive time for food service Food Comps REGULAR-FOOD Buy an appetizer or meal for Regular customer Food Comps WALKOUT-FOOD Dine and Dash Walkouts Food Only Food Comps Any error made in front of house related to drinks: Mistake made by Server (Incorrect Ring In, SERVER ERROR- Misunderstood Guest); Guest Misunderstood what they LIQUOR were requesting; Complaint for Poor Service from Liquor Comps Bartender LONG TIME LIQUOR Excessive time for drink service Liquor Comps REGULAR -LIQUOR Buy a drink for Regular customer Liquor Comps WALKOUT-LIQUOR Dine and Dash Walkouts Liquor Only Liquor Comps Discount Buttons Definition Account Description FOH EMP 50% Employee Discount Discounts REMODEL/OPENING All coupons/bouncebacks related to restaurant openings and remodels Discounts MGR MEAL All Manager and Corp Meals AD level and above Discounts TRAINER All Trainer/Expert Discounted Meals Discounts 10% DISC Golden Apple/Buckeye and all other 10% offers Discounts HOLIDAY All Paper Holiday Bouncebacks Gift Card Paper Bouncebacks, Valentines, Mothers/Fathers Day, Discounts GUEST REC Any paper certificate used for Guest Recovery Comp GC, $5, $7.50, $10 cards Discounts FSI Free Standing Inserts from Newspapers Advertisements Discounts FREQ CARD Carside, WW, Lunch on the Rail and any other LSM Frequency Cards Discounts LSM 1 Designated Marketing Promotion Discounts LSM 2 Misc & Local Marketing Promotion Discounts $$ DISC Used to take a specific dollar amount off of bill Discounts POWERSHIFT Food/Drinks made during Powershift Discounts CONTEST Food/Drink awarded to Contest Winners Discounts AAA BAAB A is for Apple and Books are a Blast Promotions Discounts APPLE ED Apples for Education Promotion Discounts BIRTHDAY Any Discount given to guest on their Birthday Discounts GC MEDIA Paper Gift Certificate used for Media Trade Discounts BONUS CARD Magnetic Holiday Bonus gift cards (Plastic Only) Discounts

4 Apple American Group POS Buttons & Descriptions COMP/DISCOUNT REASON POS KEY COMP/DISCOUNT REASON POS KEY $5/$7.50/$10 cards GUEST REC Holiday Bounceback (Paper Only) HOLIDAY 50% Employee Holiday Bounceback FOH EMP discount (Plastic Only) BONUS CARD Apple for Education APPLE ED Kids Birthday card BIRTHDAY Bartender comp sheet L REGULAR Long Drink L LONG TIME Birthday club BIRTHDAY Long food > 16 minutes F LONG TIME Birthday sundae/shake BIRTHDAY Lunch a bunch FREQ CARD Books are a blast AAA BAAB Lunch on the rail FREQ CARD Buying a Guest a drink L REGULAR Manager Meals during shift MGR MEAL Buying a Guest a meal F REGULAR Marketing Promotions LSM 1 OR LSM 2 Carside $5 FREQ CARD Newspaper Inserts FSI Carside Freqency Card FREQ CARD Open food dollar discount $$ DISC Comp Gift Certificate GUEST REC Other hotel discounts LSM 2 Comp Gift Certificate Media GC MEDIA Powershift Food/Drinks POWERSHIFT Contest Winner Food/Drink CONTEST Remodel coupons OPEN REMDL Foreign object in food KITCH ERR Salad run LSM 2 Free appetizer with movie ticket(card) LSM 2 Training Meals TRAINER Free appetizer with purchase of meal LSM 2 VIN Discount 10% 10% Free appetizer card GUEST REC Walkout at Bar L WALKOUT Free dessert with Walkout in Dining LSM 2 purchase entrée (cards) Room F WALKOUT Free shake cards(a=apple) AAA BAAB Wrong drink BAR ERROR Free soft drink with purchase of meal LSM 2 Wrong food F SRVR ERR Golden Apple/Buckeye 10% DISC Guest did not like a drink BAR ERROR Guest did not like their food F SRVR ERR Hotel discount (10%) 10% DISC Coupons should show a box, for example Ring LSM2, directing how to ring up discount.

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7 AAG Name AAG ASI # AAG Rest # Div. Unit Address Line1 City State Zip e mail address Opelika Road (Auburn) Opelika Rd Auburn AL Oxford East Hamric Dr Oxford AL oxford@appleamerican.com Phenix City Hwy 280/431 Phenix City AL phenixcity@appleamerican.com Augusta 1 (Washington Rd) Washington Road Augusta GA augusta1@appleamerican.com Gentian Blvd (Manchester) Gentian Blvd Columbus GA Gentian Blvd@appleamerican.com Abercorn Abercorn St Savannah GA abercorn@appleamerican.com Warner Robins Russell Parkway Warner Robins GA warnerrobins@appleamerican.com Savannah Island US-80 East Riverside GA savannahisland@appleamerican.com Macon-Riverside (Riverside) Riverside Dr Macon GA maconriverside@appleamerican.com Macon Mall Eisenhower Pkwy Macon GA maconmall@appleamerican.com Dublin Veterans Blvd Dublin GA dublin@appleamerican.com Statesboro Hwy 80 East Statesboro GA statesboro@appleamerican.com Garden City Augusta Rd Garden City GA gardencity@appleamerican.com Perry Valley Drive Perry GA perry@appleamerican.com Milledgeville Roberson Mill Rd Milledgeville GA milledgeville@appleamerican.com Evans N Belair Rd Evans GA evans@appleamerican.com Windsor Springs Windsor Spring Rd Augusta GA Windsorsprings@appleamerican.com Airport Thruway (Columbus 100) Airport Thruway Columbus GA airportthruway@appleamerican.com Flemington E Oglethorpe Hwy Flemington GA flemington@appleamerican.com Al Henderson Al Henderson Blvd Savannah GA alhenderson@appleamerican.com Roswell N Main Roswell NM roswell@appleamerican.com Santa Fe Cerrillos Rd Santa Fe NM santafe@appleamerican.com Farmington D East Main St Farmington NM farmington@appleamerican.com Alamogordo S White Sands Blvd Alamogordo NM alamogordo@appleamerican.com Hobbs West Joe Harvey Blvd Hobbs NM hobbs@appleamerican.com Rio Rancho Ridge Rock Band Rio Rancho NM riorancho@appleamerican.com Gallup West Maloney Ave Gallup NM gallup@appleamerican.com Clovis East Llano Estacado Blvd Clovis NM clovis@appleamerican.com South Wadsworth (Belleview) South Wadsworth Littleton CO Southwadsworth@appleamerican.com Fort Collins South College Ave Fort Collins CO fortcollins@appleamerican.com Iliff East Iliff Ave Aurora CO Iliff@appleamerican.com Colorado Boulevard S Colorado Blvd Glendale CO coloradoboulevard@appleamerican.com Northglenn W 104th Ave Northglenn CO northglenn@appleamerican.com Brookhill Wadsworth Parkway Westminster CO brookhill@appleamerican.com Broomfield W 120th Ave Broomfield CO broomfield@appleamerican.com North Academy Goddard St Colorado Springs CO northacademy@appleamerican.com Westland W Colfax Ave Lakewood CO westland@appleamerican.com Thornton E 120th Ave Thornton CO thornton@appleamerican.com Pueblo N Elizabeth Pueblo CO pueblo@appleamerican.com Galley E Galley Colorado Springs CO galley@appleamerican.com Arvada Wadsworth Bypass Arvada CO arvada@appleamerican.com Grand Junction Horizon Dr Grand Junction CO grandjunction@appleamerican.com Greeley West 10th St Greeley CO greeley@appleamerican.com Loveland E 29th St Loveland CO loveland@appleamerican.com Garden of Gods Garden Of The Gods Rd Colorado Springs CO gardenofgods@appleamerican.com Gateway East 40th Circle Aurora CO gateway@appleamerican.com Castle Rock W Allen St Castle Rock CO castlerock@appleamerican.com Durango Camino Del Rio Durango CO durango@appleamerican.com South 4th South 4th St Brighton CO south4th@appleamerican.com South Pueblo W Northern Ave Pueblo CO southpueblo@appleamerican.com Fountain South HWY 85 Fountain CO fountain@appleamerican.com Oxbow Drive (Montrose) Oxbow Drive Montrose CO oxbowdrive@appleamerican.com Centennial South University Blvd Centennial CO centennial@appleamerican.com Coeur D'Alene W Hanley Coeur D'Alene ID Coeur D'Alene@appleamerican.com Idaho Falls N Utah Ave Idaho Falls ID Idaho Falls@appleamerican.com Twin Falls Blue Lakes Blvd N Twin Falls ID twinfalls@appleamerican.com Pocatello Bench Rd Pocatello ID pocatello@appleamerican.com Boise Mall Emerald St Boise ID boisemall@appleamerican.com Moscow Warbonnet Dr Moscow ID moscow@appleamerican.com Nampa Caldwell Blvd Nampa ID nampa@appleamerican.com Eagle Drive (Meridian) N Eagle Rd Meridian ID eagledrive@appleamerican.com State Street N Glennwood Garden City ID statestreet@appleamerican.com Lewiston Thain Grade Lewiston ID lewiston@appleamerican.com Rexburg University Drive Rexburg ID rexburg@appleamerican.com Boise Airport W Elder St Boise ID boiseairport@appleamerican.com

8 Beaverton NW 185th Ave Beaverton OR Lake Oswego SE Meadows Rd Lake Oswego OR Lancaster Mall Lancaster Dr NE Salem OR Lloyd Center NE Halsey Portland OR Halsey NE Halsey St Portland OR Clackamas SE 82nd Ave Portland OR North Salem Liberty St NE Salem OR Roseburg NW Edenbower Blvd Roseburg OR Springfield Gateway St Springfield OR Tualatin SW Old Tualatin-Sherwood Rd Tualatin OR South Salem Commercial St SE - Suite 100 Salem OR southsalem@appleamerican.com Gresham NW Burnside Road Gresham OR gresham@appleamerican.com Albany Geary Street SE Albany OR albany@appleamerican.com Corvallis NE Four Acre Place Corvallis OR corvallis@appleamerican.com Happy Valley SE Happy ValleyTown Center Dr Happy Valley OR happyvalley@appleamerican.com Eugene W 11th Avenue Eugene OR eugene@appleamerican.com Mission & Pine E Mission Spokane WA mission&pine@appleamerican.com Kennewick N Columbia Center Blvd Kennewick WA kennewick@appleamerican.com Mill Plain SE 2nd Circle Vancouver WA millplain@appleamerican.com Spokane (South Hill) E 29th Ave Spokane WA spokane@appleamerican.com Vancouver (SR 500) NE 112th Ave Vancouver WA vancouver@appleamerican.com Hazel Dell NE 98th Circle Vancouver WA hazeldell@appleamerican.com North Pointe N Newport Hwy Spokane WA northpointe@appleamerican.com Columbia Point (Richland) COLUMBIA POINT DRIVE Richland WA columbiapoint@appleamerican.com Longview Triangle Center Longview WA longview@appleamerican.com Union Gap E Washington Aveune Union Gap WA uniongap@appleamerican.com Walla Walla Plaza Way Walla Walla WA wallawalla@appleamerican.com Pasco Road 68 Pasco WA pasco@appleamerican.com Salmon Creek NE Hwy 99 Vancouver WA salmoncreek@appleamerican.com Santa Maria S Bradley Santa Maria CA santamaria@appleamerican.com San Luis Obispo Madonna Rd San Luis Obispo CA sanluisobispo@appleamerican.com Salinas N Davis Rd Salinas CA salinas@appleamerican.com Watsonville South Green Valley Road Watsonville CA watsonville@appleamerican.com Paso Robles Theater Drive Paso Robles CA pasorobles@appleamerican.com

9 AP Invoice handling for transition All invoices received at your restaurant after October 9 th that relate to a purchase or service received prior to October 10 th, please forward these invoices to Applebee s Services to the following address: Amrest LLC 2120 Powers Ferry Road Suite 350 Atlanta, GA Attention: Lisa Flanders Phone: lisa.flanders@amrest.eu If the invoice covers a period overlapping the transition date, please enter into ROSnet and send in with your weekly AAG package. We will take care pro-rating the invoice here at the Support Center.

10 CHECK POLICY Customer checks will not be accepted for dining or gift card purchases. Apple American Group restaurants do not under any circumstances cash Payroll or Personal checks for any employee or customer or provide cash back to customers. Checks received from vendors should be included in the deposit on the business date the check iss received. The back of the check should be endorsedd with Apple American Group II LLC and your unit number. Rev. 2 Updated: 9/13/ :17:00 AM Page 1 Check Acceptance

11 DEPOSIT LOG This Report is to be filled out on a daily basis, and sentt in to Apple American Group s Department on a weekly basis with the normal weekly mailing. Accountingg Form Completion Procedures: Business Date Preparer The actual day of business. The Manager who prepared the AM & PM deposit, sealed in the and securing it in the safe, should initial this box. deposit bagg Deposit Amount Deposit Receipt Bag Number Depositor Deposit Date Type of Deposit Misc. Deposits Comments Notes: The amount being deposited into the bank. AM & PM shown separately. Upon Receipt of the deposit ticket from the bank, the amount should be verified. If correct, the box should be checked. If the deposit receipt is different than thee prepared deposit, write the amount of the deposit in the box and provide ann explanation in the comment box. The number on the bank bag used to make the deposit should be written in thee box by the preparer. The individual bringing the deposit to the bank should initial the box. The authorized depositor should write the actual date the deposit was deliveredd to the bank. The box thatt identifies the methodd used to deliver the deposit (s) to the bankk should be checked. (Counter presented to teller and received deposit ticket; Drop dropped in branch safe for counting at a later time) To be used if there are additionall deposits that are not included in the dailyy deposit. The reason for additional deposits must be written in the comments too ensure proper coding to the general ledger. To be used for explanations of differences in deposit amounts and to document if a discount was given on a gift card purchase. If any changes are made to the log, an explanation MUST be documented onn the log and initialed by the GM. Rev. 2 Updated: 2/22/ :53:00 AM Page 1 Deposit Log

12 DEPOSITS DEPOSIT COMPLETION PROCEDURES: Count and verify either the AM or PM shift deposits with the cash from the following: (a) Server Checkouts (cash responsibility line of the server financial) + (plus) (b) Bartenders' checkout and To Go card All receipts are to be paid out of Petty cash. To verify A.M. deposit: Compare deposit total to the total of all Server, Bar and To-Go checkouts for A.M. deposits. To verify the P.M. deposit: Take the system total less A.M. deposit and it deposit. should equal the P.M. If there is a shortage/overage and it cannot be found, the deposit must still be taken to the bank until more research can be conducted on the cash over/shortt issue. Additional deposits (any income from sales of gift cards, Applewear, etc.) are alreadyy included in the bar sales. All other Additionall deposits need to be added to the AM or PMM deposit. Prepare a bank deposit ticket in triplicate as follows: 1. ORIGINAL - (bank copy) 2. 2 nd COPY - Are to be kept in the deposit book at the restaurant for storage record. Completedd deposit books are to be sent to the corporate office with your weekly sales package as theyy are filled rd COPY and/or BANK RECEIPT - The bank will return a validated receipt or just validatee your 3 rd copy. All deposit receipts the bank returns to you should accompany the weeklyy package in a separate envelope with the deposit log, which is sent to Apple American Group. Endorse vendor checks with Apple American Group II and record on the deposit ticket. Recount deposit to verify that the actual amount of deposit equals the amount the deposit slip. recorded onn Place Cash in large portion of the deposit bag and checks and deposit ticket facing out in the small portion of the bags, (as indicated on bags). The preparer should complete the deposit amount, thee bag number and Preparer columns on thee deposit log. The completed deposit is to be kept in the locked safe until the deposit is taken to the bank. Rev. 2 Updated: 2/22/ :48:00 AM Page 1 Deposits

13 DEPOSITS GENERAL SECURITY RULES Maximum of two (2) deposits in deposit. the safe at one time. One (1) a.m. deposit and one (1) p.m. Once a deposit bag is sealed, it can only be opened byy the manager who prepared the deposit, or by a bank teller. If another manager must open a sealed bag he/shee will need someonee (preferably another manager) as a witness. The deposit will then be placed in a new deposit bagg and the deposit log should be updated with a new bag number, manager signature, deposit amount and an explanation should be provided. Bank deposits must be made on a daily basis within thee unit s bank branch business day. The opening manager must ensure that deposit slips to the deposit amounts recorded on the Deposit log. are validated and match the deposit ticketss Weekend or holiday deposits must be dropped daily att the bank in the branch s locked depositoryy (often called the night drop). Do not take deposits to the bank in the dark. Do not approach the bank drop with other people around drive around. Attempt to vary the time of day banking is done when possible. Always conceal the bank bags or change order by using a large purse or gym bag. DEPOSIT PROCEDURES Deposits must always be held in the safe. DO NOT store in a cash drawer, cabinet, or unsecuredd area. Only a manager can take depositss to the bank unless the AD authorizes a Key. If Key brings deposit to bank, the deposit much be made at the counter and receipt must be immediately verified andd logged. Deposits must be completed twice per day and taken to the bank once a day. On weekends andd holidays, deposits must be dropped off at the bank locked depository. The deposit should never be walked to the bank. Rev. 2 Updated: 2/22/ :48:00 AM Page 2 Deposits

14 MISSING DEPOSIT NOTIFICATION POLICY Based on the practice that the opening manager is responsible forr making sure the previous day ss sales are deposited at the bank daily, the following procedures should be implemented immediatelyy for missing deposits. What is a missing deposit? A deposit that is not presented to the bank. A deposit that is believed to have been presented to the bank but cannot be verified with a bankk credit or deposit ticket. If the loss is discovered at the Unit It should be communicated to the General Manager who in turn is responsible for communicating thee loss, within an hour of discovery, to the: Area Director Cash Management via the CashMgmt addresss If the General Manager is unavailable, the Manager on Duty will be responsible for communicatingg the loss to the Area Director and Cash Management. Upon notification from the Unit, Cash Management will communicate the loss to the: Market President Cash Manager Market Accountant Accounting Assistant Director of Finance Accounting Assistant Supervisor If the loss is discovered at Apple American Group It should be communicated to Cash Management, the Market President and the Area Director, viaa . In turn, Cash Management will be responsible for communicating the loss to the: Director of Finance Accounting Assistant Supervisor Market Accountant Rev. 4 Updated: 2/27/ :44:00 AM Page 1 Missing Deposit Notification

15 APPLE AMERICAN GROUP GUEST CREDIT REQUEST FORM Please complete yellow cells and completed document, as an attachment, to "CashMgmt" CREDIT CARD TYPE: MC, Visa, Amex or Discover: LAST FOUR OF CREDIT CARD NUMBER(last 4 digits): EXPIRATION DATE: STORE NUMBER: STORE NAME: REQUESTING MANAGER: DATE OF ORIGINAL TRANSACTION: SERVER NAME: TRANSACTION TOTAL(including tip): TOTAL AMOUNT TO BE REFUNDED: Explanation for refund request: This box if for Cash Management use only: Date credit Issued: Credit Amount: Issued By: Upon completion of the credit processing, an will be sent to the unit with the details of the transaction. Please communicate to guest: Due to credit card processing timeframes, credits issued on a card may take 3-5 business days to appear on their account.

16 APPLE AMERICAN GROUP LLC WEEKLY ACCOUNTING DOCUMENT CHECKLIST ACCOUNTS PAYABLE/CHECKBOOKS: (GM must check totals and initial) ALL INVOICES SHOULD BE STAMPED AND APPROVED BY MANAGER; APPROVAL STAMP FILLED OUT ALL INVOICES SHOULD BE SCANNED TO THE SUPPORT CENTER BY END OF DAY MONDAY Use provided AP Cover Sheet and Scan using Button #1 Alphabetize invoices before scanning Include credits from vendors (Print out a copy from Rosnet if the vendor did not supply one) For Units with Checkbooks: Scan Checkbook Register and invoices after your invoices RETAIN SCANNED INVOICES IN YOUR RESTAURANT FOR TWO WEEKS AFTER MONTH-END DATE You can purge the prior month at that time REVENUE ACCOUNTING: THE FOLLOWING SHOULD BE SCANNED TO THE SUPPORT CENTER BY END OF DAY MONDAY Use provided Revenue Accounting Cover Sheet and Scan using Button #2 WEEKLY DEPOSIT LOG DAILY SALES REPORTS (7 PAGES) PAPER GIFT CERTIFICATES REDEEMED WEEKLY PURCHASE HISTORY REPORT FOR PAID OUT/IN VENDOR ONLY PAID OUT/IN SUPPORTING RECEIPTS

17 UNI IT # ACCOUNTS PAYABLE INVOICES COVER SHEET USE BUTT TON #1 ON SCANNER ALLL INVOICES SHOULD BE ALPHABETIZED ONLY FOR UNITS WITH CHECKBOOKS: INCLUDE CHECK REGISTER AND INVOICE BACKUP AFTER INVOICES

18 UNI IT # REVENUE ACCO OUNTING COVER SHEET USE BUTT TON #2 O ON SCANNER DOCUMENTS TO SCAN: DEPOSIT LOG DAILY SALES REPORTS (7) PAPER GIFT CERTIFICATES REDEEMED PURCHASE HISTORY PAID OUT/IN REPORT WITH ALL SUPPORTING RECEIPTS

19 UNI IT # PAYROLL & HUMAN RESOURCES COVER SHEET USE BUTT TON #3 O ON SCANNER DOCUMENTS TO SCAN: MANAGER PAPERWORK HOURLY DIREC CT DEPOSIT FORMS

20 Unit Document Retention Requirements Type of Document Required Retention Period Storage Location Storage Method Disposal Method Paper Documentation Required In Unit Employee Files (includes employee file folders, employee file booklets, training records, employee evaluations, employee counseling documents, (PIP & ARMs), and other employee specific documents) 4 years after termination Unit 1 box annually Shred Employee Applications (not hired) and all non-hired pre employment documents 4 years Unit 1 folder annually to be stored in Box with Employee files Shred Payroll Registers 1 month - Shred in the unit. Unit 1 folder monthly Shred Copy of Time Punch Adjustment Log 2 years Unit 1 folder annually to be stored in Box with Employee files Trash Weight Watcher Line Checks & Prep Sheets 120 days Unit 1 folder monthly Trash Server checkout reports 1 year Unit 1 box annually Trash Zero Balance Checks 1 Week Weekly - Purge after weekly package is sent 1 Envelope weekly Trash Deposit Tickets 2 Months Unit 1 folder monthly Shred Credit Card and Gift Card Receipts 4 months Unit 1 envelope daily Shred Paper Copy Not Needed in Unit Workers Comp. Claims Information Scan to Support Center Weekly Support Center Suppport Center Daily Sales Report Scan to Support Center Weekly Support Center Suppport Center Manager Comp/Void/Discount Report Scan to Support Center Weekly Support Center Suppport Center Manager Signature Unit Number

21 BANK SUPPLY ORDERING INSTRUCTIONS CHECKS Orders can be faxed or called in directly to Deluxe. Each check package has a reorder ticket enclosed. Phone: Fax: In an effort to minimize shipping costs, the following orderingg instructions should be used. Checks should be ordered when there are 25 checks remaining. BANK BAGS & DEPOSIT TICKETS Orders can be faxed or called in directly to Connover Packaging. Phone: Fax: Provide Connover the following information: Name of manager placing the order Company Name: Apple American Group 5 digit unit number (2-XX-XX) Unit phone number Product being ordered: Deposit Tickets or Bags The deposit bag style and your banking information are onn file at Connover. Bag orders can be placed when the inventory reaches 25 bags. Deposit tickets should be ordered when there aree two books remaining. CREDIT CARD CHARGE SLIPS Manual credit card slips can be ordered directly through BA Merchant Services. Select option 3 andd provide BA Merchant Services your merchant number which begins with 957 and is stored in your crashh kit. Request 2 part, short slips which can be ordered in multiples of 100. Phone: Charge slips should be ordered when the inventory falls below 200. CHECK ENDORSEMENT STAMPS Endorsement stamps should be ordered from the Cash Managementt Department. PLEASE DO NOT ORDER SUPPLIES THROUGH YOUR BANK UNLESS APPROVED BY THE CASH MANAGEMENT DEPARTMENT. Rev. 2 Updated: 9/12/ :54:00 PM Page 1 Bank Supply Ordering

22 Box of Fun Contents Please inventory the contents and alert Sue Lyons at ext if any items are missing. Accounting Item Unit Accounting Manual Gift Card Inventory by Type Form for acquisition date New Bank Account Deposit Tickets Unit Stamps Unit address stamp A/P Invoice approval stamp Action Required Keep in the office, this is where you can find AAG s accounting policies Follow attached directions Use for daily deposits Return address stamp Use to correctly code invoices Note: Deposit Bags will be shipped directly from our supplier Connover Packaging in a separate box Human Resources Item Support Center Contact List IT Contact List Drug Testing Form Chain & Control Forms Drug Testing Clinic Location list Workers Comp Medical Facility list Tip/Time Sheet Adjustment Log Human Resources Item Laminated Postings: Dispute Resolution 4 in 1 AAG HR poster (safety policy/harassment/guest Treatment/Employee Hotline) Employee Injury/Customer Injury Action Required Post in manager office Post in manager office near desktop computer Keep on file in the office Forms also found on Transition website Post in manager office, also post directions to facility from the restaurant Complete daily and fax/scan to HRG or AD Action Required Post at eye level near associate communication area Post at eye level near associate communication area Post in manager office on inside of cabinet door Apple American Group LLC, Rev Page 1

23 Box of Fun Contents Operations Item Zero Tolerance Shortlist Book ZTS Poster Gold Cards POS Comp/Discount Button Guide (4) Unit Credit Card Crash Kits, Machine & Plate Action Required Keep in manager office MOD completes ZTS walk through weekly Area Director completes ZTS walk through quarterly Post in server alley above soda tower or where visible for all DR associates Distribute to all New Hires at Orientation Post near main POS terminals in Dining Room for manager use. These will be updated and resent as laminated postings in Jan Place in Crash Kit, update with new menus/pricing Apple American Group LLC, Rev Page 2