Community Cloud. Karsten Fogh Ho-Lanng, September 7 th 2011
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1 Community Cloud Karsten Fogh Ho-Lanng, September 7 th 2011
2 Global Sourcing Green IT Service Management Outsourcing Strategy CRM Global Sourcing Data Centre Cloud computing Competency Development Cloud computing Service levels Energy efficient Service Delivery Team Service Teams ERP Green IT Documentation BI What? Service Management CRM Global Sourcing Service level agreement Data Centre Security Why? Development Service levels Energy efficient Service Delivery Team Service Teams ERP Green IT Documentation How? Team BI Service Management CRM Global Sourcing Key word Performance Data Centre Commoditisation Cloud computing Competency Development Service levels Energy efficient Slide 2 Author: xxxx Approved by: xxxx Version xx
3 Four major trends drive cloud adoption FROM TO Commoditisation Industrialisation Customisation My business or needs are unique, build me a unique solution! SLA-approach Fixed service level, fixed fee, fixed duration of contract Commoditisation: 80% of needs are identical, standard will be good enough! Utilities-approach Like electricity: you pay for what you consume Everything-as-a- Service Product Fixed assets, poor or limited connectivity Service SOA, virtualization, global connectivity From Capex to Opex Capex Fixed costs and major investments in do it yourself IT Opex Less capital exposure as your expenses are inline with your income Slide 3
4 The Cloud Stack Visibility of value to end-user Platform Infrastructure Applications Slide 4
5 Choosing the right strategy High Business Impact Dedicated hosting Low Business Impact Public Hybrid Strategy Private Most likely future scenario Low Complexity High Complexity Slide 5
6 The Halfpipe. NNIT Cloud Computing Model IT Value Chain Management Service Consulting, Project & Service Delivery Management Application Customisation, Integration and Support Platform Software Development & Application Management Service Infrastrukture SaaS PaaS System Management PaaS SaaS IaaS Dedicated IaaS Public NNIT Slide 6
7 Cloud concerns Concern: Overall weighted score: Security 102 Cross-platform integration 44 Vendor lock-in 38 Lack of potential customization 29 Transparency of the infrastructure itself 21 Establishing documented audit trails 19 Lack of qualified personnel to 10 manage/orchestrate Other 7 Slide 7
8 Cloud benefits Advantage: Overall weighted score: Flexibilty (e.g. ability to scale up and 87 down based on need) Agility (e.g. rapid deployment and/or 67 integration) Moving elements of our IT in which 60 we can not deliver a competitive advantage to a partner who can Transparent IT structures 20 Moving CAPEX to OPEX (e.g. moving 18 from the buy-and-own model to the pay-as-you-go model) Integration across platforms 14 Other 4 Slide 8
9 Overwhelming demand for private cloud Critical compliance needs for private clouds were overwhelmingly positive. Public sector respondents were 100% positive. Financial and enterprise sector respondents were increasingly uncertain about compliance. One-third of enterprise-sector respondents reported Ved ikke. Slide 9
10 Community Clouds Supports specific community with shared concerns Life Sciences industry Finance industry Government Focused on delivering community specific SaaS Build on Enterprise cloud with relevant options included Partnership with ISV s Blueprints used to deploy pre-packaged solutions Enterprise Life Sciences Community ready Q Foundation for deployment and maintenance of validated applications Slide 10
11 Case: Life Science Community GAMP5 EMEA and FDA requirements for IT systems Highly regulated applications & data Typical implementation cost % for GxP vs Enterprise Internal audit every 1-2 years External audits by FDA: High (perceived) business risk: Noncompliance can eventually lead to closing down of businesses High requirements on process and quality management (QM system in place) Establisment of platform Qualified Quality Management System in place Maintaining platform Patching rules / prewarnings CMDB constantly updated Monitoring and reporting Virtual networks will isolate regulated from nonregulated Securing the platform In storage In transit Track changes Slide 11
12 GxP Cloud Business Impact Goal to reduce validation cost 80% Leverage Cloud economics Reduce perceived risk initially run non-gxp solutions CRM First GxP phase indirect impact: Training management Audit planning Patent registration Second GxP phase direct impact: LIMS Supply Chain Slide 12
13 Finance Cloud Loven om finansiel virksomhed Betryggende kontrol og sikringsforanstaltninger på it-området Dokumentere igennem audits Identity & Access Management Log Management Persondataloven System & Data Separation ISO27001 compliance Slide 13
14 The Halfpipe. NNIT Cloud Computing Model IT Value Chain Management Service Consulting, Project & Service Delivery Management Application Customisation, Integration and Support Platform Software Development & Application Management Service Infrastrukture SaaS PaaS System Management PaaS SaaS IaaS Dedicated IaaS Public NNIT Slide 14
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