A future to shape: continuity and innovation. Training in Eni: Relevant Projects and perspectives

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1 Training in Eni: Relevant Projects and perspectives 1

2 Agenda Eni Overview Eni Corporate University Mission Education & Training Our distinguishing factors Our Contents Our Approach Our Figures Future Directions 2

3 Eni, the Company Eni is an international company active in about 70 countries with a staff of over 75,000 employees. The company is listed on the Milan Stock Exchange (Borsa) and New York Stock Exchange (NYSE) Exploration & Production Gas & Power Refining & Marketing Snam Rete Gas S.p.A. Polimeri Europa Syndial Saipem S.p.A. Snamprogetti S.p.A. Division Controlled 3

4 Eni in the world ALGERIA ANGOLA SAUDI ARABIA ARGENTINA AUSTRALIA AUSTRIA AZERBAIJAN BELGIUM BRASIL CAMEROON CANADA CHAD CHINA CYPRUS IVORY COAST CROATIA DENMARK ECUADOR EGYPT UNITED ARAB EMIRATES FRANCE AMERICAS 5% EUROPE 16% ITALY 52% GEORGIA GERMANY GABON GREECE INDIA INDONESIA IRAN AFRICA 12% ASIA 14% IRELAND ITALY KAZAKHSTAN KUWAIT LIBYA LUXEMBOURG MALAYSIA MALTA MALI OCEANIA 1% MOROCCO MEXICO MOZAMBIQUE NIGERIA NORWAY OMAN NETHERLANDS PAKISTAN PAPUA N. GUINEA PERU PORTUGAL MONACO QATAR UNITED KINGDOM CZECH REP. CONGO REP. SLOVAKIA ROMANIA RUSSIA SLOVENIA SPAIN SWITZERLAND THAILANDIA TIMOR EST TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN HUNGARY USA VENEZUELA 4

5 Scenario Eni operates in an international scenario which is exposed to intense competition and technological innovation. This being the case, Eni founded and entrusted Eni Corporate University with enhancing and keeping up to date its wealth of business knowledge. The company handles the entire process of qualified resource recruitment as well as the necessary development and training which guarantees the Group s effectiveness and growth. 5

6 Eni Corporate University Eni Corporate University is the Eni company dedicated to sourcing, selection and orientation of personnel, to training and to knowledge management In keeping with the guidelines of Eni s Human Resources and Organization Office, Eni Corporate University oversees the entire knowledge cycle, from before selection to hiring and then throughout the whole course of the employees professional lives. Eni Corporate University is specifically geared to: promote the dissemination and sharing of Eni values; highlight and develops the legacy of managerial, technical and professional know-how of the people already in the Company through innovative training programmes; oversee the entire process of recruitment, selection and training of personnel on behalf of Eni and its subsidiaries; represent Eni s point of contact with national and international academic networks, and with secondary high schools; encourage and develops innovative forms of partnership with academic institutions, aimed at creating integrated training programmes for energy sector. 6

7 Education & Training: Our distinguishing factors Eni s business is founded on those professional competencies that are difficult to find on the open market and which cover a complete industrial cycle (from upstream to downstream) A constant cycle of listening to and contact with each business area is indispensable (from analysis of demand to delivery and monitoring of training activities). This must be carried out by those who deeply understand the history and needs of the business areas. A central function for the development of knowledge, values and wide ranging management skills is a necessity Eni s industrial profile makes a centre of excellence an absolute must because: education of the highest quality regarding content, teaching and methodology must be offered the emphasis is placed on innovation through an active international network of universities, business schools and companies that excel in their own area 7

8 Our Contents: 5 Reservoirs for training path building CORPORATE TRAINING : our DNA Key words: identity, comparison and belonging, business challenges and scenarios INDUSTRIAL CYCLE: our core Key words: processes, research and development, innovation and technology PEOPLE & MANAGEMENT: our passion Key words: motivation, emotional intelligence, creativity, life balance, diversity management and project management PROFESSIONAL SKILLS: BASIC AND ADVANCED: our navigation instruments Key words: IT tools, languages, HSE systems, HR methodologies, compliance and governance ECONOMY AND MARKETS: our match Key words: investments, markets, balance sheet, finance, economic evaluation and globalization 8

9 Our Approach: Key words Business Constant listening to and empathy with business needs Importance of professional training Proven experience in training the supporting professional models Development Strong links between the development objectives and programmes of our people and the relevant training paths Great level of attention to development of strategic populations The Person Training as a tailored project and path Training for self development Training for growth of the person towards a completeness 9

10 Our Approach: Drivers Academic partnerships: cooperation with the main European Business Schools for managerial training and with other international agencies for technical training Learning methodologies: different approaches for different personal learning styles, e-learning, outdoor, personal coaching, action learning, etc. Constant comparison other corporate universities in order to maintain a continual improvement in the quality and level of all training activities 10

11 Our Figures: Training activity 2007 Total Training Hours Trend + 60% +19% 20% 4% 7% 11% Corporate Education Programme Behavioural & Communication Technical Training % % % +6% % 46% Operative Training-Commercial HSEQ Languages & IT Training Hours were delivered abroad or were delivered to the personnel of foreign subsidiaries 31% 69% abroad Italy 11

12 Our Figures: Attendees 2007 N Training Days: % 4% 7% 11% Corporate Education Programme Compared to 2007 Behavioural & Communication % Technical Training % 12% 46% Professional Coomercial Training % HSEQ % Languages & IT % N Participation: % 5% 13% N.B. e-learning participations: % 22% 20% Total Participation:

13 Future Directions: Continuity & innovation Spread a style of leadership which is oriented at integration Strengthen our ties with the Company Encourage a culture of which looks towards sustainability and safety Embrace the value of diversity Believe in organizational well being Optimize training resources 13

14 Back Up 14

15 Teaching Methodologies E - learning Indoor and Outdoor Classes Simulation Training Case studies Laboratories Teaching Lectures Stage & OJT on Industrial Plants Seminars Project Works Workshops 15

16 IT & FL Training and e-learning System E-Learning Systems THE ADVANTAGES THE SYSTEM Content: Laws and procedures Safety and security Basics of economy and finance IT applications Additional support activity: Tutoring (motivation, reminder, monitoring, etc.) Technology help desk (troubleshooting, etc.) For the companies: Fast realization and delivery Easy updating Customizable contents Remote monitoring and tracking Reduced costs For the trainee: Access 24/7 to the contents Self-paced training No need to leave her/his own office Reduced costs 16

17 Technical Training An insight: some E&P and HSE training courses (1) EXPLORATION AND RESERVOIR Geoscientist Seismic Interpretation Structural Analysis Sequence Stratigraphy Field Workshop Fractured Well-Site Geologist Reservoir Engineer Well testing Production optimization technologies WELL AREA Drilling and Completion Supervisor Well Control (IWCF Certificate) Bit and Bit Optimization Coring Optimization Horizontal and Multilateral Well Casing design Drilling and Completion Fluids Drilling Technology Advanced Drilling Practices Completion and Workover Wire Line and Coiled Tubing 17

18 Technical Training An insight: some E&P and HSE training courses (2) PRODUCTION Production Engineer Control Room Supervisor Oil & Gas Plant Supervisor Production Operator Power Station Supervisor Oil & Gas Surface Production Facilities Corrosion in E&P Operation Flow Assurance LNG Cycle HSE HSE Management HSE in E&P Operations Occupational Health and Safety Safety in E&P operations Environmental MGMT in E&P Operations Food and Water safety Courses for Medical and Paramedical Personnel BOSIET, Fire Fighting etc. MAINTENANCE Maintenance Engineer Instrument Supervisor Electrical Supervisor Mechanical Supervisor Maintenance Technician (Mechanical, Electrical, Instrumentation) Maintenance MGMT and Follow up 18

19 Managerial Training Diversity Management Corporate education programme: Young professionals Middle managers Senior managers Corporate strategy and value creation Sustainability Leadership Competencies Negotiation skills Project Management Multicultural teamwork Corporate governance 19

20 Eni Master in General Management Objectives A long term training experience designed and developed with the 2 Italian major Business Schools months including a 6-months project work An articulated training path starting from the basics of the General Management up to the most advanced models in Business Administration domain, combining the academic perspective and the managerial practice Target Young executives from Eni companies and divisions worldwide Contents Managing People (Leadership, Multicultural Mgmt, HR Mgmt) Managing Money (Financial Accounting, Performance Mgmt, Corporate Finance) Managing Innovation (Industry Outlook, Marketing Mgmt, Innovation & Technology Mgmt) Managing Operation & Information (Organisation, Business Process, Operations & Supply Chain) Strategic Management (International Economics, Business Plan, Decision Making, Strategy) Project Works: cross functional projects sponsored by Eni companies and divisions 20

21 Master in HSE&Q Objectives A long term training experience designed and developed with 3 Italian major technical-scientific universities months including a 3-months project work Qualify experts in design, development and management of complex Health, Safety, Environment & Quality Systems; Promoting an important experience aimed at providing practical professional skills in HSE&Q subjects, to start the first working experience or for working people, to upgrade professional competence. Target Foreign and National Eni high potential graduated in technical-scientific subjects, involved in HSE&Q activities Contents Preparatory section comprising 6 teaching fundamental modules (200 hr); Specializing section comprising 5 modules (320 hr) focusing on specific HSE&Q practical application to the Oil & Gas industrial problems carried out with technical exercises and laboratory software applications; Project work (250 hr) carried out by the students during the master program to finalise a technical report that will be the Master level Thesis. 21

22 Agip KCO Training Project Agip KCO together with developing upstream activities in the Caspian Sea has launched a training project which envisages the training of nearly 740 new recruited resources allocated in Operations, Well Area and Business Support: ~ 450 graduated and qualified trainees for Exploration, Production & Maintenance ~ 40 graduated trainees for Well Area ~ 230 graduated trainees for business support Eni Corporate University is in charge to design and develop the related activities 22