CURRICULUM VITAE Jacek Mrozik, Ph.D.

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1 CURRICULUM VITAE Jacek Mrozik, Ph.D. 829 University Avenue W, Minot State University, Minot, ND 5803, College of Business, University Ave W cell: (864) Minot, ND 580, office: (01) Education: Ph.D. in Marketing, February 2010 University of Warsaw, School of Management, Warsaw (Poland), Dissertation: New Products Development in Telecommunication M.Sc. in Marketing, April 2008 University of Warsaw, School of Management, Warsaw (Poland), MBA, August 1993 Clemson University, College of Business and Behavioral Science, Clemson, South Carolina (USA) B.Sc. (Eng.) with Honours in Electronic Engineering, July 1991 University of Manchester, Institute of Science and Technology, Manchester (United Kingdom), Other: From 2001 to 2005 attended Doctoral Program in Cranfield University, School of Management, Cranfield (United Kingdom). Professional Experience: Minot State University, College of Business, Minot, North Dakota (USA) Interim Dean of the College of Business, 08/21/2013 today Manage the overall college operations including strategic planning, resource management, academic programs and HR development. Develop, promote and maintain partnerships with local, regional and international constituencies. Implement and deliver the educational research and service programs. Represent the college in its relations within the university, business and service organizations, alumni, state agencies and national organizations. Oversee the academic departments of Accounting and Finance, Business Administration, and Business Information Technology and the Severson Entrepreneurship Academy 1/

2 (including ten undergraduate degrees, two master degrees and one graduate level certificate program). Supervise 28 full-time faculty, 15 full-time and part-time adjuncts and 5 staff. Supervise the process of reaccreditation for the College of Business from International Assembly for Collegiate Business Education (IACBE). Negotiated the Memorandum of Understanding with National Economics University from Vietnam and signed the Memorandum of Understanding University of Banking and Finance (Wyzsza Szkola Bankowosci) from Poland. Timely submitted the IACBE Annual Report and IACBE Re-accreditation Application and Assessment Outcomes Plan for the College. Minot State University, College of Business, Minot, North Dakota (USA) Interim Chair of the Department of Business Administration, 05/13/13-05/31/13 Managed the overall Business Administration Department operations Represented the department in the College of Business and the university Scheduled the faculty for the Fall 2013 semester Supervised full-time faculty and 8 part-time faculty adjuncts and 1 staff In reaction to faculty resignation under severe time pressure developed the contingency plan for teaching schedule for the Fall Semester of Minot State University, College of Business, Minot, North Dakota (USA) Assistant Professor of Marketing, 08/16/ /20/13 Teaching: International Marketing, Marketing Strategy, Integrated Marketing Communications, Consumer Behavior, Marketing and Fundamentals of Business to traditional, on-line and integrated classes in undergraduate and graduate programs. Teaching evaluation for the Fall of 2012: average 4.6 for in class and 4.3 for online on 1 to 5 scale. Service: Served in Faculty Affairs Committee, COB Operational Effectiveness (document) Committee and New Faculty Search Committee. Research: Researched in areas of international marketing, marketing of higher education and strategic marketing. Clemson University, Clemson, South Carolina (USA) Visiting Professor (Post-doctoral), 09/ /2011 Visiting Professor in Marketing Department. Conducted marketing research projects in area of international marketing, consumer behavior and pricing. Submitted one paper for review for the 2/

3 Journal of the Academy of Marketing Science and prepared one paper for submitting to academic journal. Delivered a lecture about international marketing segmentation. Group Orange - Telekomunikacja Polska S.A., Warsaw, Poland (EU) Marketing Branch Director of Residential Services (HOME), 09/ /2010 Marketing Branch Director of Fixed Telephony Services, 04/200 08/2008 Deputy Marketing Branch Director of Residential Services (HOME), 0/ /200 Developed and implemented of product marketing strategy for the Group Orange-TP on residential market in Poland. Managed marketing of internet access, Cable TV, Satellite TV and land line services for residential market in Poland. Managed product development, product promotions, pricing and negotiations with the regulator. Managed the team of 220 to 0 employees in departments of Voice Telephony, Internet Access, TV Services and Operational Marketing. Participated in International Marketing Committee of Orange-FT for marketing management in area of Europe, Middle-East, and Africa. Introduced of new fixed telephony tariff plans resulting in increased sales and improved customer retention. Introduced of brand new softphone, IP TV and bundled services that opened brand new market for the Group Orange. Introduced of new internet access service and new virtual mobile services from Orange mobile network for the residential (Home) market that opened residential market to Orange mobile. Restructured of the marketing team with 45% of headcount reduction while maintaining the scope of responsibilities and volume of output. Netia S.A. (owned by Telia-Sonera), Warsaw, Poland (EU) Marketing Director, Management Group/Management Board member (Executive Director) in operating companies, 09/ /2006 Marketing Planning and Analysis Director/Deputy Marketing Director, 09/ /2000 Marketing Planning Manager, 02/ /1999 Developed and implemented product marketing strategy for the group. Managed marketing communication, consumer and business promotions, pricing and corporate image. Managed brand for Netia and other brands in Netia Group, tariff policy and loyalty programs, event management and relationship marketing, market research, marketing 3/

4 planning and analysis, marketing information systems. Managed the team of 40 employees. Within three years, reached the increase of unprompted brand awareness by the factor of 50% (from 20% to 30%) and at the same time reduced the costs of advertising and promotion by 30%. As a chairman of Approval Committee, led the introduction of investment control system. As a result of it, within two years the allocated costs had decreased by 1% and the revenues increased by 45%. Restructured Marketing Department, resulting in reduction of about 50% of headcounts while maintaining the output. Managed the introduction of a new system of telecommunication tariffs for the Netia Group which resulted in 10% revenue increase, churn reduction, and increase of sales volumes. Managed the introduction of retention and loyalty programmes, which resulted in 50% decrease in churn rates. Co-operated in launching brand new mobile telecom operator for Poland. Company Assistance Limited, Warsaw, Poland (EU) Project Manager/Consultant, 04/ /1998 Managed market research projects in marketing for FMCG customers Managed consultancy projects for the number of key accounts from FMCG market Sold management consultancy and research projects to major key accounts Managed a team of 32 employees and supervised the research network of 300 researchers Executed the audit and restructuring project of the distribution system for retail outlets for one of the major FMCG customers in Poland (P&G). As a result the sales efficiency improved with increase in numerical distribution and decrease in the warehouse inventory. Led consultancy project in the area of sales and distribution for Wedel S.A. (Pepsico) which resulted in reduction of direct distributors from 2000 to 50 and led to increase of sales efficiency and improving numerical distribution of their products. Executed the restructuring of the company s research network by outsourcing services to newly created service companies. Managed the introduction of several new retail research products BNP-Dresdner Bank (Polska), Warsaw, Poland (EU) Assistant to Chief Accountant, 10/ /1995 4/

5 Participated in opening of bank s commercial activities in Poland. Responsible for introduction of the accounting system, the cost control system and reporting system. Managed the team of 2 people Citibank (Poland), Warsaw, Poland (EU) Financial Analyst, 10/ /1995 Responsible for financial reporting for the management board and regional headquarters in London and New York. Supported reporting for the National Bank, Statistical Office and US (Polish equivalent of the IRS). Bull (Polska), Warsaw, Poland (EU) Commercial Engineer, 01/ /1992 Responsible for selling of IT Systems to financial institutions. IBM (Poland), Warsaw, Poland (EU) Systems Engineer, 09/ /1992 Responsible for support of sales of IT Systems to financial institutions. Part-time academic teaching experience: Part-time lecturer, University of Warsaw, School of Management. Lectures in: Business to Business Marketing, Branding and Research Methods, Published work: Marketing w Praktyce, (3) marzec 200, Do nowego zawsze z pasją ( Passion for New ) Marketing w Praktyce, (8) sierpień 2010, Ograniczenia w zarządzaniu rozwojem nowych produktów na rynku usług telekomunikacyjnych ( Limitations in Management of New Product Development in Telecommunication Market ) Marketing i Rynek, (9) wrzesień 2010, Zastosowanie Metod Ustrukturyzowanych w Procesie Rozwoju Nowych Producktow dla Uslug Telekomunikacyjnych ( Application of structured NPD methods to the development of new telecommunication services ) Conference Presentations: Alignment of Marketing Strategies to the Dynamic Needs of International Students with Dr. Gary Ross and Ms. Giang Nguyen for IACBE Spring 2013 Conference Effective Marketing Strategies and International Competitiveness across Global Markets: The Success of Orange-FT with Mary Anne Raymond, Christopher D. Hopkins, Jesse Moore for Academy of Business Research 2013 Spring Conference 5/

6 Factors Affecting International New Product Marketing Performance in the Telecommunications Industry: The Success of Orange for Mustang International Academic Conference - Dallas 2013 with Mary Anne Raymond Conference Proceedings: Factors Affecting International New Product Marketing Decisions in the Telecommunications Industry: The Success of Orange Conference Proceedings for Mustang International Academic Conference - Dallas 2013 with Mary Anne Raymond Manuscripts under revision: Effective Marketing Strategies and International Competitiveness across Global Markets: The Success of Orange-FT with Mary Anne Raymond, Christopher D. Hopkins, Jesse Moore in process of submitting to Management Study Manuscripts in progress: Alignment of Marketing Strategies to the Dynamic Needs of International Students with Dr. Gary Ross and Ms. Giang Nguyen for Journal for Excellence in Business Education International Pricing of Services: Drivers of International Pricing Decisions in Telecommunication with Dr. Mary Anne Raymond, manuscript development under way (target: Journal of International Marketing) Fraud, illegality and corruption in the export of used goods from the United States with Dr. Frances Edwards for the Academy of International Business. Awards: Best Paper Award for: Effective Marketing Strategies and International Competitiveness across Global Markets: The Success of Orange-FT with Mary Anne Raymond, Christopher D. Hopkins, Jesse Moore from Academy of Business Research 2013 Spring Conference in New Orleans Awards for marketing campaigns: Idea award for press advertising, Złote Orły (Golden Eagels) for creative use of media for the outdoor campaign La Grande Arche, Product of the Year from PC World Komputer for Net24, Złote Orły (Golden Eagels) for the best film advertising in category of services for Highway and Train, Złote Orły (Golden Eagels) for the best outdoor advertising campaign for Netia K2, KTR for the advertising film Highway and Train, /

7 Złota Antena for the best advertising campaign in telecommunication and IT in Poland for Netia K2, Foreign Languages: Polish native French minimum professional proficiency Italian limited working proficiency Russian limited working proficiency References: JoAnn Linrud Michal Paschalis Retired Dean Executive Director College of Business Orange Minot State University Warsaw, Poland (01) (+48) Edyta Sadowska Stefan Albertsson Chief Executive Officer Chief Executive Officer Ringier Axel Springer Polska Eltel Networks Infranet AB Warsaw, Poland Goteborg, Sweden (+48) (+46) Lorraine J. Willoughby Grzegorz Karasiewicz Professor and Chair Associate Professor and Chair BIT Department Faculty of Management Minot State University University of Warsaw, Poland (01) (+48) /

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