Serviced offices Taking the first steps to business success

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1 Serviced offices Taking the first steps to business success Manchester Greater Manchester Liverpool Birmingham Leeds Cheshire

2 My business partner and I were made redundant on 1 October and by 5 October we were up and running in our own business at 111 Piccadilly. Bruntwood provided a fabulous serviced office solution for us - we just walked in with our laptops and we were off. Amo Sing, AD Merchandise Manchester Helping your business take off 1,900 + NUMBER OF WORKSTATIONS ACROSS OUR PORTFOLIO At Bruntwood, our serviced offices are designed to provide you with minimum cost and maximum flexibility, creating an effective and professional environment for your business without the hassle and expense of a long-term lease. Whether you are a small business just starting out or an established one that needs to find temporary office space to cope with a specific project, a Bruntwood serviced office provides everything you need to get up and running, literally overnight. With furniture, telephone handset and line rental and individual company answering services included as standard, you can display a professional company image and environment from the word go. From a single desk to a self-contained office for 50+, we have a serviced office to suit your business needs. There are over 1900 workstations spread across our 12 different serviced office centres, all of which are located in prime business destinations across Manchester, Cheshire, Liverpool, Leeds and Birmingham. Take your pick from high-spec business parks with onsite parking in the heart of the Cheshire countryside, to contemporary office buildings close to key transport hubs in regional city centres whichever suits your business best. Your serviced office building comes complete with our first-class reception and concierge services, considered by many to be the best in the business, and, because all of our serviced office buildings also feature a suite of high quality meeting rooms, you can also meet and greet your clients in professional surroundings without having to leave the building CAPACITIES IN SINGLE SELF-CONTAINED OFFICE UNITS 12 NUMBER OF DIFFERENT SERVICED OFFICE CENTRES ACROSS OUR PORTFOLIO

3 Everything you need With over 35 years experience of creating successful office buildings, we understand just what businesses need to create the right impression. We provide you with quality office furniture, telephone handset and line rental and individual company answering services as part and parcel of your standard serviced office rental fees. Our reception staff are on-hand to answer your calls, meet your guests and manage your phone and fax services, all to the highest professional standards. Their job is to understand and anticipate your needs, so that you can get on with the business of running your business. ADDITIONAL SERVICES With your inclusive serviced office rental fee, you don t have to worry about major up-front investment and you can accurately forecast your outgoings, helping to keep your business on track. There s also a menu of additional services that you may want to take advantage of, from an upgradeable internet connection and help with technical set-up, to administrative support for items such as typing, photocopying and mailing. Whatever your needs, the Bruntwood customer service team are there to help. The whole package Here is a summary of what s included when you take a serviced office with Bruntwood. YOUR WORKSTATION(S) Desk, chair, set of drawers and storage cupboard Telephone and fax line along with telephone handset and monthly itemised phone billing DATA SERVICES Robust internet connection No Bruntwood firewalls A leased line internet connection to suit your requirements that is upgradable with as little as 24 hours notice* Technical support to get you set up* RECEPTION AND ADMINISTRATION SUPPORT Calls answered quickly and efficiently in your company name and style Messages taken when you re engaged or in a meeting Calls redirected to your mobile if you re out of the office* Photocopying, faxing, typing and mailing services available at very competitive prices Discounted meeting rooms Company name on signboard* Registered office address* * Charges may apply Visit our website to find out more about each of our individual serviced office centres at bruntwood.co.uk/serviced-offices...and more With your serviced office space you get special discounted access to Bruntwood s on-site suite of meeting rooms and conference facilities. Our Red Rooms are available to hire from one hour upwards and offer affordable, flexible pricing, a warm welcome and great service from the minute you arrive. Equipped with the latest presentation technology, including video conferencing in several locations, they are an ideal way of creating the right impression for your clients and your visitors. As well as being available in all our serviced office centres, Red Rooms are located across a wide range of our other office locations within the portfolio, meaning that as a serviced office customer it s easy for you to make meeting arrangements at preferential rates in other buildings and even in other cities too. From corporate away-days to team building sessions, we have a range of venues accommodating 2 to 200 delegates, with a variety of architectural styles to choose from, from the classic to the contemporary. To find out more about our Red Rooms meeting facilities, go to bruntwood.co.uk/meetingrooms The common parts are really good and everything is straight forward. We haven't got any external property concerns, it's literally just me running the business and making sure my staff are happy. I would certainly recommend Bruntwood. Andrew Jenkins, CS2 Birmingham

4 If you succeed, we succeed At Bruntwood, we see it as our job to make sure you get the most out of your office environment, so that you can focus all your energies on making a success of your business. A serviced office arrangement suits us because you know exactly what your overheads are going to be you're not locked into a 5-year lease and massive property costs.you can also expand and contract relatively easily since we've been here we've gone from 10 to 16 desks within 9 months. Tony Doyle, Lawlords Manchester We don t see ourselves as your landlord, but rather as your property partner, a partner that has a long-term interest in seeing you succeed. To put it simply, if your business is successful, then so is ours, so it s in our interests to put your needs at the heart of everything we do. Chris Oglesby Chief Executive Bruntwood Going the extra mile Each Bruntwood serviced office centre is managed by an on-site customer service team, dedicated to making things run smoothly for you. You should consider them an extension of your own team even if that team is only you! They re happy to take on faxing, typing and any other administrative tasks you need doing, as well as looking after taxi bookings, taking deliveries or advising on the best place to take a client for lunch. Flexibility as standard Your service office licence agreement with us is intended to be a flexible arrangement that can expand to meet the needs of your business as it grows. From our track record in dealing with businesses of all shapes and sizes, we understand that the responsibility of a standard office lease can seem a bit daunting initially, but you still want the possibility to expand easily as your business takes off. Unlike many of our competitors, Bruntwood s serviced offices occupy the same buildings as our conventional office suites, providing a seamless path from serviced to conventional space. When you're ready to grow just talk to us and you can expand into your own office anywhere across our portfolio without any rental penalties. Taking the first step Don t feel quite ready for an office yet? Then our virtual office services may be the answer for you. We can provide you with a business and postal address, professional call answering and access to a range of administrative services, without the expense of renting a physical office. As with our serviced office customers, you would also get discounted access to our Red Rooms meeting facilities, allowing you to meet and greet clients in highly professional surroundings.

5 The Bruntwood way Bruntwood is a family-owned and run property company that specialises in creating the right environments for a wide variety of businesses to succeed. We believe that for our business to be a success, yours has to be too. That s why we don t see ourselves as your landlord, but as your property partner, making sure that your choice of premises is adding the best possible benefit to the way your business works. We develop, let and manage all our own properties, so that we can seamlessly control the whole experience to make sure it meets your needs and expectations. This strong customer focus underpins everything we do, from selecting and developing the property we invest in, to the sustainable management of our buildings and our involvement in the cities and communities where we operate. Whether you need a single desk for a day or a whole building for 25 years, we have the right solution to suit your business. Talk to us today on TOTAL NUMBER OF PROPERTIES 6,035,000 TOTAL OWNERSHIP IN SQ FT 2,009 TOTAL NUMBER OF CUSTOMERS 10% PROPORTION OF ANNUAL PROFITS GIVEN TO ARTS, CHARITY, CIVIC AND ENVIRONMENTAL ORGANISATIONS Bruntwood City Tower Piccadilly Plaza Manchester M1 4BT For more information on serviced offices or other properties in our portfolio please give us a call or visit the website bruntwood.co.uk/serviced As part of Bruntwood s commitment to a sustainable future this brochure is printed on 100% recycled paper. All information correct at time of going to press. Published November 2011