IoT: The New Customer Opportunity for Telecom Companies
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- Silas Barton
- 10 years ago
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1 IoT: The New Customer Opportunity for Telecom Companies Driven by an increased focus on the Internet of Things, communications service providers now have the potential to deliver all new categories of profitable services via an intelligent customer service architecture. Author: Vishal Dhar Co-Founder and President-Marketing iyogi Inc.
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