Hotel Management Thursday 1/11/2012 Page: 48 Section: General News Region: National, AU Type: Magazines Trade Size: 9, sq.cms.

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1 ustralasia s nest In front of airrictst 600 hotelier,s, industry leaders and major suppliers, the winners of the 2012 Hki AWARDS presented by Sealy have been awarded to some of the Australasian accommodation industry's brightest stars. Held dt the ptestigious Sydne Hall on Frikr, Sraprenber 7 land hosted by television passorolity Larry Enid., the HM Awards have, io die loth tirn,,gni,e1 the accommodation intlidstry's finest staff, pifiriertit, brands and chains Australra, New if:mainland:.. '..c.u.th Pacific Major winners oin the mght were Ace. Asia 'Pacific's Michael issenberg (Asia-Peak. Hoteriei of the 'r'ear), Que. Serviced Apartments' Paul Constentinou (Australasian Hotelier of the Year). Park Hyatt Sydney (Hotel the Year), The Langharn (Hotel Bland). Accor Hotels (Accorranbilai ion Chain) and Emirates Wiaigan Valley Resort and Spa (Environmental Program). Pali Hyatt Sydney capped off a Ng year following the property's major refurbishrnent. also winning the Luxury Hotel arid Interior Design on alongs.die Hotel of the Year, while. Hamilton Islald's quailia took our Resort, CLay Spa and Hotel Chef (Alastair Weddell). RAM Surfers Parad. was awarded For best.rsterr Hotel. and COmmunication Aim:Iv:hoe (Chelsea Stelaer), wide the chain als.e tools out Hotel Bar (Z/meat Hilton Sydney) and New Zealand Regional Phoperity Nikon Lake NEW Zealand Lodge wt,is to FILIka L.,dge TaUpp. Whila Fijian Property y. won by InterContinental rill cling Resott...nd spa. a 1,te4 that Also took ow rhe Service to the Community Award For InterCentinental Hotels Group also celebrated with awards For C011ClYgt (Jason Eade. InterContinental Wellington) end Hcarsiekeepe., (Eric Mac)onal4 Crowne Plaza Melbous,e). Alongside Asia-Pacific Hotelier of the Year and Hated Chain, ACCOr won award:5e7' Ausbaliari General Manecer York Fairmont Resort Blue Mountains). Rising Star (Tara Crisafl. The Sebel Residence Chars...xi/3). Food and 13nreraw. Associam (Cl.de Stein. SoFitel Sydney Wentworth), South PaciFic Property (SoNel Bora. El4Tel Mara. Batch Resort, Fraeik Polynesia), New Zealand PFCVervi (Sgfitel Queenstown Hotel and Spa)amd Australian Upstak. Property (The SebeF Pier CrIE Sydney) lernirah,s Wolcan Valky Resort and Spa eiso collected awards fer Regional Ploperty. Australian Lodge. and Hotel Engineer (Mario Castillo), while fellow reg.nal mar Lalie House in Daylesferd Yr.,.ari the gang Tor hest Hotel Res-ourant Brisbane's EmForiurn Hotel was named Boutique Hotel a the for the four+ eirrie in a row, while. Manua Group_ Lased on the Gold Coast, won Marketing Campaign Oar their Pat Rafter advertisement:). along with New ZeaLand Gerren1 Mar.], (Alhuar Munro. Peppers Eilutwater Retort)and EitiJget Property (FirsokFr. Aariuka Beach Resort, Coifs Hartiour). Toqa Hotels won awards for Midscale Property (Vibe ,01 ation Page 1 of 23

2 Floret Darwm 're"..i'aterfront) and Co. monicazions A&sociote (.5a Anderssen). while Starweo.d was recognieed frsr Meetings and Confen.oc!a Rroperty (SE...retort on the Pak Sydney) and irsance Assoctate (Pierre 1,1arechal Four Pdig, by 311eraton Sydney Darling He,bour). The Langharn Sydney.% Errul Eleshay was named Hauwkoeper of the Year a longsde The LarkPam% Hotel Rrerrd of the. Year win. O'd-Har key Awands oil the night verit tpk Resort isitoalti In the Coot Islan4:45.1:11Picific Gomel MiirweyJriIIeii floe). &DOM Mete:1901 Melbourne (1.-Iptrer-raps,ale Property).-Sydr.y Ra.b.d.Marjt (Mkgia Mao No.Rd For Front Office Assoc late). Pan Petifir th (yirginie ChDrig Foe Sales and Marketing Assc.r.kate). BHatels (Row.ena Ca.-ter Fey Karon LnJRG Assocrate). The Ckakig F.n:PEE4 in Sydrey (Jed, Hotef), Sl,a,igo-La Hotel Sydney (Business Hotel). Sore Motor inn (lecc.norny Property) aid Fraser Suites Sydney 1:','vr,4-ed Apartment Proper) The 2012 HM AWards were. hosted by H1,1 mxxj.r., preaented by Sealy, an8 co-hosted by AHS. the Blue Mountains intern-rational Hotel 1Nitannernent.School, Super and ISIS. 'Once more we were thrilled to recognise the ind.trys finest hotels, chains and, pattk-ularly stiff. the have been doing an amadngob osret the last 12 months.- r,eicl Hrvit magenne EditorJ.0mm Williavm -Sure it's wilewl a hotel COI b.e rewarcted for 'its aesthetics_ style. dm.ign end comfort butil the peolsie who work in hates shat sy the aorcerrrnodation industry in Au.srral.ainouI This year., OLK posple categories geriemted the most nitehmt and in the case of Rtreng Stac the eatwory prree rnore attr.ted the er.st meninabons out oftheat categoies. "Dri behalf of the team at NM mayagirm. arkd. all of our fantastic aponsors this year. tonvatvilations to ala of the wimer, highly commended reoplents.and finaksts a, 2U1 Willkinson saa The?DU! M Awards. also law a 5pec4l.edGtor.'5 ev,ard for SarVle2 to the hncl.try presented to Tim Dearsley From Ibis Christchurch Fr ith hard work and decilicatjan to the hotel rnclustry In!hie wake of the February 2011 earthquake, 43..r.rgside three ai or Farne year innkicted MuratThis into the Hall of Fame were KOOS Klein (Voyas inclisereous Toueorn) and Granr E-lunt (Anthology) - who were reaogr,ad For their careers in the Australasian hotel indusby - along void, The +Dade}, Farraly, recognised For thaw significant ciantribution the ii-alustry throug* the wooing development of Harnirlton On the ni9k, almost $30,001) wee raised for thoesala Bai Hotel Schaaf in Siem Reap. CaMhodia Iii yet another along show DE charitable SUPPZ4i From the industry. We are incredibly proud to be helping }Wing peep k from poor and disadwannyed Irriiben realise their dream of warkirq in the hotel n-idu3tri through training at Sato Bair V.i,fleins.an said, -Th45 donation will help ensure 30 mare yrkattg Car nir.oclians will receive the maiming they need to not iuet get OK. but great careers in IN: hotel Industry' The Ivt Awards saw OA a huge a-owd; but al50 a retard ripm1.1 of entries with 230D this year hozelmanagement.com.au Page 2 of 23

3 Hotel Management Property Awards - Australia i.uuttr.kint. Hi 1.4a odge (Mn.)ara acteipts from Karen Print (IntroFt Super) Gary Crorkeit(elAoA)acc the Award on behaq of See.. lor I fnum Ric-In.rd O'Connell (A ) SERVICED APARTMENT PROPERTY ahe Ii ospitality Adria Apartment Hotel Crown Street, Sydney Fraser Suites Sydney Grand Mercure Docklands Grand Mercure Twin Waters Mantra Circle on Cavill Medina Grand Darwin Waterfront Quay Grand Suites, Sydney Quay West Suites Melbourne Quest Dubbo Wyndham Surfers Paradise Quay Grand Suites, Sydney Winner: Fraser Suites Sydney BUDGET PROPERTY Gi t I r ustsuper yf,d4f -5erv,ce BreakFree Aanuka Beach Resort, Coffs Harbour BreakFree Diamond Beach, Broadbeach Country Comfort Ipswich Econolodge Sydney South Formulel Melbourne Formulel Sydney Airport Habitat HQ, Melbourne Outback Pioneer, Yulara Pensione Hotel Melbourne Pensione Hotel Sydney Country Comfort Ipswich Winner: BreakFree Aanuka Beach Resort, Coffs Harbour ECONOMY PROPERTY ahs hospltaiity Altamont Hotel, Sydney Best Western Motel Monaro, Kingston Ibis Brisbane Ibis Melbourne Ibis World Square, Sydney Scone Motor Inn and Conference Centre Travelodge Docklands Travelodge Mirambeena Resort Darwin Travelodge Southbank, Melbourne Travelodge Wynyard Travelodge Docklands Winner: Scone Motor Inn and Conference Centre Page 3 of 23

4 Property Awards 4 Richard Munro (AA6A) prepents the Award te Thyi Hytek. Jerome IC-.LIEN (DIr4 S) presimts the Award to Michael She n {The Sehel) MIDSCALE PROPERTY MA Accommodation Association of Australia Best Western Sanctuary Inn, Tamworth Comfort Inn and Suites Blazing Stump, Wodonga Diamant Hotel Sydney Kirketon Hotel Sydney Mantra Legends Hotel, Surfers Paradise Mercure Hadleys Hobart Hotel, Hobart Mercure Melbourne Treasury Gardens Mercure Sydney Potts Point Ramada Hotel and Suites Ballina Vibe Hotel Darwin Waterfront Diamant Hotel Sydney Winner: Vibe Hotel Darwin Waterfront UPSCALE PROPERTY \\\ Blue/Mountains rin :MAL AO IL MkPIA5EICM4T SCHtIDL 11U Diamant Hotel Canberra Fairmont Resort Blue Mountains Hepburn at Hepburn Novotel Barossa Valley Resort Novotel Melbourne on Collins Novotel Sydney Olympic Park Peppers Beach Club and Spa Palm Cove Peppers Broadbeach Q Station Retreat, Manly The Sebel Pier One, Sydney Q Station Retreat, Manly Winner: The Sebel Pier One, Sydney UPPER-UPSCALE PROPERTY Presented by, dlyllion of the MIA Touri5rn Accommodation Austraiia Crown Metropol Melbourne Harbour Rocks Hotel, Sydney Hilton Melbourne South Wharf Hilton Surfers Paradise Peppers Cradle Mountain Lodge Pullman Sydney Olympic Park Radisson Blu Hotel Sydney Sails in the Desert Sydney Harbour Marriott The Byron at Byron Resort and Spa The Byron at Byron Resort and Spa Winner: Crown Metropol Melbourne Page 4 of 23

5 Property Awards * forth (Park Hyatt ts the Award front otelhome) Antony Raite Award to Jo. Wo49mriViIk aly) p rt an gents the (Eml rates Brett Patterson (ISIS) presents the award ED Shangri-La H!Sydney LUXURY PROPERTY HOTELHOME71 AUSTRALIA Crown Towers, Melbourne Emirates Wolgan Valley Resort Emporium Hotel, Brisbane InterContinental Sydney Longitude 131 Park Hyatt Sydney qualia, Hamilton Island Sofitel Sydney Wentworth The Darling, Sydney The Langham, Melbourne The Langham, Sydney qualia, Hamilton Island Winner: Park Hyatt Sydney AUSTRALIAN LODGE Pbsturepedie Bay of Fires Cape Lodge, Margaret River Emirates Wolgan Valley Resort and Spa Kim's Beach Hideaway, Toowoon Bay Lake House, Daylesford Longitude 1310, Uluru Peppers Cradle Mountain Lodge qualia, Hamilton Island Saffire, Freycinet Wildman Wilderness Lodge qualia Winner: Emirates Wolgan Valley Resort and Spa BUSINESS HOTEL Crown Promenade Melbourne Grand Hyatt Melbourne Pullman Sydney Olympic Park Shangri-La Hotel Sydney Sheraton on the Park, Sydney Sofitel Melbourne On Collins Sofitel Sydney Wentworth The Langham, Melbourne The Westin Melbourne Vibe Hotel North Sydney Sofitel Melbourne On Collins Winner: Shangri-La Hotel Sydney Page 5 of 23

6 w_upli ba i MOM. Peggy Osteriumt (Millen) presents the Awhrel to Michael Sligi (que1l) Aws.rd o POW et') preg-ents the Hilltat) RESORT DALLE\:: luxury uniform collection HOTEL INTERIOR DESIGN BOUTIQUE HOTEL or, iiintrustsupe r 4.,r Emirates Wolgan Valley Resort and Spa Hayman Lizard Island Mantra Lorne Novotel Barossa Valley Resort Peppers Beach Club and Spa Palm Cove qualia, Hamilton Island Quay West Resort and Spa Falls Creek Quay West Resort Bunker Bay Sea Temple Resort and Spa Port Douglas Emirates Wolgan Valley Resort and Spa Winner: qualia, Hamilton Island Diamant Hotel Canberra Emporium Hotel, Brisbane Harbour Rocks Hotel, Sydney Medina Executive South Yarra Park Hyatt Sydney QT Gold Coast Royce Hotel. Melbourne Sails in the Desert. Yulara Spicer's Balfour Hotel, Brisbane The Darling, Sydney The Darling, Sydney Winner: Park Hyatt Sydney Diamant Hotel Canberra Emporium Hotel, Brisbane Establishment Hotel, Sydney Harbour Rocks Hotel, Sydney Henry Jones Art Hotel, Hobart Hotel Lindrum, Melbourne Lindenderry, Red Hill Spicer's Balfour Hotel. Brisbane The Mansion at Werribee Park The Langham Sydney The Langham, Sydney Winner: Emporium Hotel. Brisbane Page 6 of 23

7 Chris Rothe (MCP) n the Award to David Ito (H;I ü. 'rs Pareti[se) Sheraton CM the ar cepi the A:ward from Giselle Griffith Spleell. NEW HOTEL r74011c, vreation jannl Best Western Plus Sudima Suites, Brisbane Chifley Executive Suites Newcastle Grand Mercure Hobart Central Apartments Hilton Surfers Paradise Quest Dubbo Quest Werribee Sea Temple Surfers Paradise Space Hotel, Melbourne Spicer's Balfour Hotel, Brisbane The Darling. Sydney The Darling, Sydney Winner: Hilton Surfers Paradise MEETINGS AND CONFERENCE PROPERTY Presented by Crown Metropol Melbourne Grand Hyatt Melbourne Fairmont Resort Blue Mountains Peppers Salt Resort and Spa, Kingscliff Q Station Retreat Manly Reef View Hotel, Hamilton Island Sheraton on the Park, Sydney Sofitel Gold Coast Broadbeach The Langham, Melbourne Vibe Hotel Rushcutters Crown Metropol Melbourne Winner: Sheraton on the Park, Sydney REGIONAL PROPERTY tea spicp Posturepedic Emirates Wolgan Valley Resort and Spa Fairmont Resort Blue Mountains Hepburn at Hepburn Lake House, Daylesford Lindenderry, Red Hill Lindenwarrah, Milawa Peppers Cradle Mountain Lodge Quay West Resort Bunker Bay Royal Mail Hotel, Dunkeld The Sebel Heritage Yarra Valley Lake House, Daylesford Winner: Emirates Wolgan Valley Resort and Spa Page 7 of 23

8 Property Awards 1.1f DAY SPA HOTEL BAR HOTEL RESTAURANT Chuan Spa, The Langham, Melbourne Golden Door at Salt, Peppers Salt Resort, Kingscliff ISIKA Day Spa, Crown Metropol Melbourne Salus Spa, Lake House, Daylesford Spa at Hilton, Hilton Surfers Paradise Spa qualia, Hamilton Island The Day Spa, The Langham, Sydney The Mineral Spa, Peppers Mineral Springs Retreat, Hepburn The Spa, Park Hyatt Sydney Timeless Spa, Emirates Wolgan Valley Resort and Spa ISIKA, Crown Metropol Melbourne Winner: Spa qualia, Hamilton Island SOUTHTRADE INTERNATIONAL Aria Bar and Lounge, The Langham, Melbourne Blu Bar on 36, Shangri-La Hotel Sydney Eau de Vie, The Kirketon Hotel Sydney Emporium Hotel Cocktail Bar Brisbane FIX bar, Hilton Surfers Paradise Room81, Sofitel Gold Coast Broadbeach The Bar, Park Hyatt Sydney Sokyo, The Darling, Sydney The Waiting Room, Crown Towers Melbourne Zeta Bar, Hilton Sydney The Waiting Room, Crown Towers Melbourne Winner: Zeta Bar, Hilton Sydney - Awls PANNA IFIE Bazaar Restaurant, QT Gold Coast Galileo Restaurant, The Langham, Sydney Lake House Restaurant, Daylesford Melba Restaurant, The Langham, Melbourne Long Pavillon, qualia, Hamilton Island Collins Kitchen, Grand Hyatt Melbourne Room81, Sofitel Gold Coast Broadbeach Royal Mail Hotel Restaurant, Dunkeld Salt grill by Luke Mangan, Hilton Surfers Paradise The Dining Room, Park Hyatt Sydney Long Pavillon, qualia, Hamilton Island Winner: Lake House Restaurant, Daylesford Page 8 of 23

9 Property Awards -Australia, New Zealand & South Pacific y Matt Mitchell Cililahe) pres the Awanil Ito The Darling lel TECH HOTEL fra--'vjd 113AFIN. TI-1 POWER OF I Finalicm Crown Metropol Melbourne Emirates Wolgan Valley Resort and Spa Emporium Hotel Brisbane Establishment Hotel, Sydney Hilton Sydney InterContinental Melbourne The Rialto Park Hyatt Sydney Pullman Sydney Olympic Park Surfers Paradise Marriott Resort and Spa The Darling, Sydney Crown Metropol Melbourne Winner: The Darling, Sydney NEW ZEALAND HOTEL vd-\ BlueMountains IMICIT.M TM11101A4ElEENT 5C001:11..5T1, Pirsalistc: Hilton Queenstown InterContinental Wellington Novotel Auckland Airport Peppers Clearwater Resort, Christchurch Sofitel Auckland Viaduct Harbour Sofitel Queenstown Hotel and Spa Stamford Plaza Auckland The George, Christchurch The Langham, Auckland The Rees Hotel and Luxury Apartments, Queenstown Hilton Queenstown Winner: Sofitel Queenstown Hotel and Spa NEW ZEALAND REGIONAL PROPERTY Crel Posturepedie Best Western Hygate Motor Lodge, Hamilton Grand Mercure Nelson Monaco Hilton Lake Taupo Millbrook, Central Otago Peppers Bluewater Resort Tekapo Mercure Picton Marlborough Sounds Te Wanoui Forest Retreat, Franz Joseph Glacier The Factory, Kaikoura Travelodge Palmerston North Wyndham Vacation Resorts Wanaka Millbrook, Central Otago Winner: Hilton Lake Taupo Page 9 of 23

10 Ii1. - Davi/.11r,3 ( pre-genus. the A ID Sahre NEW ZEALAND LODGE Creata rbsturepedie Blanket Bay, Glenorchy Fiordland Lodge, Te Anau Huka Lodge, Taupo Kaimata Retreat, Dunedin Matakauri Lodge, Queenstown Otahuna Lodge, Christchurch Peppers on the Point, Rotorua Peppers Parehua Retreat, Martinborough The Farm at Cape Kidnappers, Hawkes Bay Treetops Lodge, Rotorua Otahuna Lodge, Christchurch Winner: Huka Lodge, Taupo FIJIAN PROPERTY Presented lay: InterContinental Fiji Golf Resort and Spa Likuliku Lagoon Resort Royal Davui Shangri-La's Fijian Resort, Yanuka Sheraton Fiji Resort Sofitel Fiji Resort and Spa WorldMark Resort Denarau Island The Westin Fiji Denarau Island Vomo Island Resort Yasawa Island Resort and Spa Sofitel Fiji Resort and Spa Winner: InterContinental Fiji Golf Resort and Spa SOUTH PACIFIC PROPERTY EI ERNST&YOUNG Quafity in Everything We Do Aggie Grey's Lagoon, Beach Resort and Spa, Samoa Hilton Bora Bora Nui Resort and Spa, French Polynesia Holiday Inn Resort Vanuatu InterContinental Bora Bora Resort and Thalasso Spa, French Polynesia Iririki Island Resort Vanuatu Le Meridien Ile des Pins, New Caledonia Matavai Resort Niue Island Pacific Resort Aitutaki, Cook Islands Sofitel Bora Bora Marara Beach and Private Island, French Polynesia Te Manava Luxury Villas and Spa, Cook Islands InterContinental Bora Bora Resort and Thalasso Spa, French Polynesia Winner: Sofitel Bora Bora Marara Beach and Private Island, French Polynesia Page 10 of 23

11 Property and People Awards H 1ii1Jp 1V1.L!, MARKETING CAMPAIGN Presented by; VIOCEIR Sydney tirneout.ramvsydney Ihrhetrirt.comprunlbpur, Accor Hotels (Meeting Planner Summer Campaign) Accor Hotels (Mercure Grand Vins) Crown Limited (Crown Metropol Melbourne) Hilton Surfers Paradise (Opening Campaign) InterContinental Melbourne(Guy Grossi campaign) Mantra Group (Pat Rafter's 'Room for Everyone') Mantra Group (Peppers/MasterChef) Pan Pacific Perth (Hotel Launch campaign) The Star, Sydney (The Darling launch) Toga Hotels (The Medina Lounge Opera) Toga Hotels and Hilton Surfers Paradise Winner: Mantra Group SERVICE TO THE COMMUNITY Presented by; ahs. he sp itality Accor Hotels Australia (Accor Race to Survive) Crowne Plaza Darwin (Supporting the Community) Fiordland Lodge (Conservation Project) InterContinental Fiji Golf Resort and Spa (Service to the Community) Mantra Group NZ (New Zealand Red Cross) Mercure Sydney (Service to the Community) Novotel Auckland Airport. NZ (Cure Kids, Work Experience and Planet 21) Sofitel Fiji Resort and Spa (Fiji Floods April 2012) Sofitel Sydney Wentworth (Our Big Kitchen) The York by Swiss- Belhotel (Relay for Life) Accor Hotels Australia and The York by Swiss- Belhotel Winner: InterContinental Fiji Golf Resort and Spa CONCIERGE Presented by; to AHICE Andrew Natoli, Sofitel Melbourne On Collins Anthony Appel, Hilton Surfers Paradise Bryan Wilkinson, Sofitel Queenstown, NZ David Whittaker, Fairmont Resort Blue Mountains Jason Eade, InterContinental Wellington, NZ Jimmy Cole, Grand Hyatt Melbourne Jonathan Fambart, Sydney Harbour Marriott Peter Brown, Four Points by Sheraton Sydney Ronald Maskell, Crown Towers Melbourne Sam Fan, Hilton Melbourne South Wharf Peter Brown and David Whittaker Winner: Jason Fade, InterContinental Wellington Page 11 of 23

12 People Awards AlastAr addell Award m Eva Claude Steln (Solite accepts the Award from DavW Halliday (CCA) Rowena Carter Hotels) a pis ho Awanj from Raniklin ncchola K HUrItCr HOTEL CHEF XESPRESSO. Alastair Waddell, qualia Andrew McKee, Park Hyatt Sydney Ben Batterbury, The Rees Hotel and Luxury Apartments, Queenstown Dan Hunter, Royal Mail Hotel, Dunkeld Greg Devine, Peppers Coral Coast, Airlie Beach Peter Thornley, Hilton Queenstown Rebecca Kaye, Fairmont Resort Blue Mountains Reuben Radonich, Peppers Salt, Kingscliff Thomas Pirker, Hilton Surfers Paradise Volker Koepke, Radisson Resort Gold Coast Dan Hunter and Ben Batterbury Winner: Alastair Waddell, qualia FOOD AND BEVERAGE ASSOCIATE Presented by EQ R COCA-COLA 4MATJI CC 51 ON Claude Stein, Sofitel Sydney Wentworth Devrim Erkan, Pan Pacific Perth Jesse Kornoff, Citigate Central Sydney Katharina Heusel, Grand Mercure Nelson Monaco, NZ Kim Walker, RACV Royal Pines Resort Lucky Ou, Four Points by Sheraton Sydney Matthew Taylor, Sheraton on the Park Melissa Baille, Peppers Coral Coast, Airlie Beach Michael Thurn, Ramada Resort Port Douglas Roberto Perez, The Langham Sydney Devrim Erkan and Jesse Kornoff Winner: Claude Stein, Sofitel Sydney Wentworth HUMAN RESOURCES ASSOCIATE ID 4 FRANKLYN 40- SCHOLAR Che Lewer, Swiss Grand Resort and Spa Bondi Beach Cherie McGill, Mantra Group (Australasia) Chris Street, Melbourne Marriott Hotel Jenny Mulholland, Radisson Resort Gold Coast Joanne Forde, Mercure Geelong Kim Peatling, The Langham, Melbourne Mathew Paine, Sofitel Sydney Wentworth Naveen Lakshmaiya, Tanoa Hotel Group Nicolle Machuca, Four Points by Sheraton Sydney Rowena Carter, 8Hotels (Australia) Nicolle Machuca and Che Lewer Winner: Rowena Carter, 8Hotels Page 12 of 23

13 s (BMI H l 5) presents the ward tg' inginia Chong (Pan Pacific) Hilton (on behalf of Choi To9o's Tessa Andel-rsen wi a Stqltutr) their Awards. iirorne C'Z's igt ( HIMS) praentarlik -A, Award to Maria Noserl ( tt) SALES AND MARKETING ASSOCIATE BlueMountains {NTERNATIDNAL HDIELHANAGEMENT SCHOOL AU ST R A L Gwendolyne Parker, Fraser Suites Sydney Deborah Holland, Mantra Group Denielle McShane, Novotel Sydney on Darling Harbour Evelyn Page, Best Western Sanctuary Inn, Tamworth Jeannine Rhienberg, Quay Grand Suites Sydney Morag Ritchie, Emirates Wolgan Valley Resort and Spa Nora Fakhouri, Wyndham Hotel Group (Australasia) Sandra Smith, InterContinental Sydney Tanya Dennis, Sofitel Queenstown Virginia Chong, Pan Pacific Perth Nora Fakhouri and Gwendolyne Parker Winner: Virginia Chong, Pan Pacific Perth COMMUNICATIONS ASSOCIATE Chelsea Steber, Hilton Surfers Paradise Cynthia Dammerer, Accor Hotels and Club Med Ginni Ryan, Accor Hotels Hansni Bhagani. Best Western Australasia Joanne Wilkinson, Hamilton Island and qualia Karena Noble, Ayers Rock Resort Sarah Vickery, Four Seasons Hotel Sydney Sue Currie, Wyndham Vacation Resorts Asia-Pacific Tessa Anderssen, Toga Hotels Yvette Peverell, Mantra Group (Australasia) Joanne Wilkinson Winner: Chelsea Steber, Hilton Surfers Paradise Winner: Tessa Anderssen, Toga Hotels FRONT OFFICE ASSOCIATE \\\ BlueAAountains INTE,PNATiONAL.0TE4...E.Pur SCHOOL AU5T4ktil Adelle Henry, qualia Arlene Del Rosario, Citigate Central Sydney Benjamin Nesbitt, Stamford Plaza Sydney Airport Christian Schomann, Sheraton on the Park Lisa Brown, Mantra On Salt, Kingscliff Maria Macri Nosari, Sydney Harbour Marriott Rebecca Davis, Novotel Canberra Samantha Chan, Wyndham Vacation Resorts Seven Mile Beach Simon Pattison, Crowne Plaza Darwin Vanessa Montiveros, The Langham, Sydney Benjamin Nesbitt and Rebecca Davis Winner: Maria Macri Nosari, Sydney Harbour Marriott Page 13 of 23

14 Stove T1,1411i (All 5) pres s the Awards to I. Omni and Cr Ile Plaza rum Super) presents the Award to Pi-erre Ma ro.6a1 Po'49ts.) Emil Be Langherti, Cliff Thompsorililiee) p tel Erniratos W Y.1I s the Award rt /Willi Spa FINANCE ASSOCIATE Presented by; intrustsuper Adel Boktor, Quay Grand Suites Sydney Ben Baillie, Radisson Resort Gold Coast Dave Baswal, Mantra Group Janine Livingston, Mercure Hobart Kevin Milner, Mercure Sydney Kylie Hoepner, Novotel Barrossa Valley Resort Olivia Ch'ng, Wyndham Vacation Resorts Asia-Pacific Pierre Marechal, Four Points by Sheraton Sydney Rachel Deveson, Mantra Group (Australasia) Rohan Johnstone, The Westin Melbourne Olivia Ch'ng and Ben Baillie Winner: Pierre Marechal, Four Points by Sheraton Sydney Darling Harbour HOUSEKEEPER ahs kry,o',ia!itv Bijoy Saha, Vibe Sydney Catherine Barbeoc'h, Sofitel Sydney Wentworth Cerima Mulasmajic, The Olsen Hotel, South Yarra Elizabeth Seeley, The Westin Melbourne Emil Beshay, The Langham Sydney Eric MacDonald, Crowne Plaza Melbourne Leigh Salas, Novotel Sydney on Darling Harbour Rosna Cain, Wyndham Vacation Resorts Perth Sharleen Pomare, All Seasons Kingsgate Hotel Susan Grumley, Mantra on Salt Beach Susan Grumley Winner: Emil Beshay, The Langham Sydney Winner: Eric MacDonald, Crowne Plaza Melbourne HOTEL ENGINEER Miele PROFESSIONAL Alan Wallbanks, Sofitel Gold Coast Broadbeach Andrew Yap, Mercure Sydney Airport Andy Goonasekera, InterContinental Sydney Anura Yapa, The Menzies Hotel Sydney Art Abad, Accor's Darling Harbour Hotels Cyrus Tolentino, Sydney Harbour Marriott Hotel David Flinter, The Sebel Residence, Chatswood Mario Castillo, Emirates Wolgan Valley Resort and Spa Ralph Moritz, Mantra Port Douglas Simon Bolton, Wyndham Vacation Resorts Kirra Beach Cyrus Tolentino and Alan Wallbanks Winner: Mario Castillo, Emirates Wolgan Valley Resort and Spa Page 14 of 23

15 snow gim a n RISING STAR _I_ 4.11 intnistsuper vwdr- ofv,ce.. Ashneel Chand, Tanoa Hotel Group, Fiji Erin Kenny, Accor's Darling Harbour Hotels Harvinder (Harry) Kumar, Mantra on Murray, Perth lmogen Lever, Mantra on Little Bourke Jade Stunden, Ibis Melbourne Jodie Green, Sheraton on the Park, Sydney Lisa Robie, Wyndham Vacation Resorts Asia Pacific Monique Rutene, Fiordland Lodge, Te Anau Roland Lam, Mercure Sydney Airport Tara Crisafi, The Sebel Residence Chatswood Ashneel Chand and Harvinder (Harry) Kumar Winner: Tara Crisafi, The Sebel Residence Chatswood Page 15 of 23

16 Major Awards Julian Moore (Neilk 4,r Award 1 pm Med j Guo. BiffIuy (BHP HMS) p-r.mtmtv tho Award to Mantra Group toren Prins (Ineilist Super) pregents tke'an.a.rcl to aglit York (Fairmont Resort Br.. Moutitain$) SOUTH PACIFIC NEW ZEALAND AUSTRALIAN GENERAL GENERAL MANAGER GENERAL MANAGER MANAGER ceaa Posturepedie Bob Speed, World Mark by Wyndham Resort Denarau Island, Fiji Dominique Michaud, Starwood Hotels New Caledonia Jean-Michel Montreau, Le Meridien Ile des Pins, New Caledonia Julian Moore, Pacific Resort Aitutaki, Cook Islands Michael Monks, Shangri-La's Fijian Resort and Spa Peter Hopgood, Outrigger on the Lagoon, Fiji Scott Williams, InterContinental Fiji Resort and Spa Shane Cunning, Sheraton Fiji Resort Thierry de Jaham, Sofitel Tahiti Maeva Beach Resort, French Polynesia Wayne Milgate, Vomo Islands Resort, Fiji Bob Speed and Peter Hopgood Winner: Julian Moore, Pacific Resort Aitutaki BlueMountains.NTERNOLTIONAL HDTFI EMERT 5.C.DOL AWITPALFA Alistair Munro, Peppers Bluewater Resort, Lake Tekapo Andy Cunningham, Fiordland Lodge, Te Anau Pete Cooper, Mercure Rotorua Clare Davies, Grand Mercure Nelson Monaco Jeffrey van Vorsselen, The Langham, Auckland Joanna Bourke, Mollies Boutique Hotel, Auckland Mark Rose, The Rees Hotel and Luxury Apartments, Queenstown Paul Columbus, Novotel Auckland Airport Rob McIntyre, Pullman Auckland VVouter de Graaf, Sofitel Auckland Viaduct Harbour Paul Columbus and Wouter de Graaf Winner: Alistair Munro, Peppers Bluewater Resort I,:intrust5uper rpor serv:c e Andrew Mensforth, Park Hyatt Sydney David Kelly, Hilton Surfers Paradise Geoffrey York, Fairmont Resort Blue Mountains Grant Raubenheimer, Pan Pacific Perth Hayden Hughes, Novotel Melbourne on Collins Joost Heymeijer, Emirates Wolgan Valley Resort and Spa Leah Feldmann, Mantra South Bank Brisbane Michael Shah, qualia Stephanie Horlin-Smith, Clarion Hotel Soho, Adelaide, Steven Gargano, Cambridge Hotel Sydney Grant Raubenheimer and Leah Feldmann Winner: Geoffrey York, Fairmont Resort Blue Mountains Page 16 of 23

17 Brett Patterson (PSIS) presents the Award to Jot* timyrnmijer Woigan Valley Resort) ENVIRONMENTAL PROGRAM Accor Hotels (Australia) Emirates Wolgan Valley Resort and Spa Fairmont Resort MGallery Blue Mountains Fiordland Lodge, Te Anau. NZ Hamilton Island Mantra Group (Australasia) Novotel Barossa Valley Resort The Langham, Auckland, NZ The Langham, Melbourne Wyndham Vacation Resorts Asia Pacific Accor Hotels and Fiordland Lodge Winner: Emirates Wolgan Valley Resort and Spa HOTEL BRAND a h s Hilton Holiday Inn Mantra Novotel Park Hyatt Pullman Quest Serviced Apartments Sofitel The Langham The Sebel The Westin Travelodge Hilton and Pullman Winner: The Langham ACCOMMODATION CHAIN ceaa Posturepeclic 8Hotels Accor Hotels Crown Limited Hilton Worldwide InterContinental Hotels Group Langham Hospitality Mantra Group Choice Hotels Australasia Pan Pacific Hotels Group Quest Serviced Apartments Rydges Hotels and Resorts Starwood Toga Hotels Mantra Group and Toga Hotels Winner: Accor Hotels Page 17 of 23

18 Major Awards Antony Rafter; (5 'presents the AA' t.anjrw Kensforth (Park Hybtt SydIrcy) in. Artiatusta scnr, aspopts the ward iribe1'iiii IlvtichaeF I 'seri:berg HOTEL OF THE YEAR kleaat Posturepedic Crown Towers Melbourne Emirates Wolgan Valley Resort Emporium Hotel Brisbane Hilton Queenstown, New Zealand Hilton Sydney InterContinental Melbourne The Rialto Park Hyatt Sydney qualia, Hamilton Island Sheraton on the Park, Sydney Sofitel Sydney Wentworth The Darling, Sydney The Langham, Sydney Emirates Wolgan Valley Resort and Spa, and qualia Winner: Park Hyatt Sydney HM MAGAZINE AUSTRALASIAN HOTELIER OF THE YEAR Ashley Spencer, Hilton Worldwide Barry Robinson, Wyndham Hotel Group Bob East, Mantra Group Julian Clark, Lancemore Group Koos Klein, Voyages Indigenous Tourism Australia Paul Constantinou, Quest Serviced Apartments Paul Fischmann, 8hotels Peter Crinis, Crown Hotels Melbourne Peter Tudehope, Carlson Rezidor Hotel Group Rachel Argaman, Toga Hotels Simon McGrath, Accor Hotels Trent Fraser, Choice Hotels Australasia Bob East and Simon McGrath Winner: Paul Constantinou, Quest Serviced Apartments HM MAGAZINE ASIA-PACIFIC HOTELIER OF THE YEAR A. Patrick lmbardelli, Pan Pacific Hotels Group Brett Butcher, Langham Hospitality Group Gavin Faull, Swiss-Belhotel International lqbal Jumbahoy, Hospitality Jan Smits, Intercontinental Hotels Group John Spence, Karma Resorts Mark Greedy, Elite Resorts of Asia-Pacific Martin Rinck, Hilton Worldwide Michael Issenberg, Accor Hospitality Simon Barlow, Carlson Rezidor Hotel Group Simon F Cooper, Marriott International Stephen Ho, Starwood Hotels and Resorts A. Patrick lmbardelli and Stephen Ho Winner: Michael lssenberg, Accor Hotels Page 18 of 23

19 Hall of Fame inductstors= Kc.io Klein, Grant Hunt.na Glenn Bourke (ool, o1 Gatley family) Hall of Fame 2012 The HM Awards saw two leading Hoteliers and a visionary Australian family inducted into the Hall of Fame. This year inducted were Koos Klein (Voyages Indigenous Tourism) and Grant Hunt (Anthology) - who were recognised for their careers in the Australasian hotel industry - along with the Oatley family, recognised for their significant contribution to the industry through the ongoing development of Hamilton Island. Judging process The judging results in the 2012 HM Awards were once again audited by Ernst&Young. For more information on the judging and nomination process this year, visit Speaking to HM following the HM Awards (Hamilton Island CEO Glenn Bourke accepted the Award on the night), Sandy Oatley said his family was honoured to be recognised with the Hall of Fame induction. "Our vision for Hamilton Island was, and continues to be. that it is an Island for everyone." he said. "We're blessed that it continues to be recognised as such. With the 10th anniversary of ownership of Hamilton Island coming up next year, it is very special to receive this award." ii ERNST &YOUNG Quality In Everything We Do Posturepedic Presentation partner message It was clear to all who attended the Black and White Ball that the HM Awards 2012 were the biggest and best to date. Celebrating 10 years of recognising our industry's stand out achievers, the team at HM have once again proven that our local accommodation industry is continuing to grow and thrive in the challenging climate that we see today. It is with great pride that we continued our partnership with the HM Awards for another year. The outstanding showcase event was this year attended by no fewer than 590 of our industry's most talented and respected individuals who represent premium properties across Australia, New Zealand and the South Pacific. It was so pleasing to see so many of our friends and customers receive awards for their high standards in accommodation provision. All nominees and winners deserve special recognition for their outstanding achievements over the past year. As in previous years, the night was not only to celebrate accommodation excellence. Many properties generously contributed to a worthy cause by donating to the Sala Bai Hotel School in Cambodia. Apart from the award winners, Larry Emdur was again the star of the night with his witty charm and charisma followed closely by the world-class entertainment from the String Angels and a cameo performance by The Whitlams front man Tim Freedman. Sealy of Australia is extremely proud to be a wholly owned company dedicated to sourcing components and raw materials from local manufacturers. In a world of mass manufacture, we still hand craft our beds one at a time, with five manufacturing sites throughout Australia. To find out how the Sealy Commercial Team can improve your business, contact your Sealy State representative. Page 19 of 23

20 ahsw hospita iity Co-host message Once again, the HM Awards for proved to be the premier awards ceremony of the year. AHS has seen the event grow over the years and today it stands out as the 'must attend' award ceremony We are proud to be a cohost of the event and a long term supporter of the Australian hospitality industry. AHS would like to take this opportunity to congratulate all of the nominees and winners and acknowledge their critical role in the success of their businesses and the industry as a whole. In addition, we were very pleased to see so many of our hotel partners win top awards on the night. We were especially thrilled to see several staff that work within our partner hotels nominated for so many awards. This included Eric McDonald who won the Housekeeper of the Year Award and Harry Kumar, who was recognised as highly commended in the Rising Star category. This recognition of AHS's place in the industry is testament to the service we provide to our industry partners every day. As Australia's largest provider of labour services to the hospitality industry, we were also proud to be able to contribute to the success of many of the hotel winners through the high quality of services we provide. We know that it takes a team effort to win the top prizes and we were excited that so many of our partners were not only nominated for awards but were also major winners. Over the last 20 years, AHS has created successful partnerships with most of the hotel chains around Australia. We now operate in every state and territory, at more than 150 hotels, servicing more than 8 million hotel rooms each year. AHS has developed a range of operating systems and business models that translate into more efficient and productive departments for hotels. The results are both cost savings and high quality standards. Equally important, the outsourcing model that AHS has developed protects our hotel partners from many high risk elements in their business. AHS looks forward to continuing our mutually beneficial relationship with our industry partners and providing them with award winning services. Equally important, we are excited at the opportunity to continue our relationship with HM magazine and being a proud sponsor of the HM Awards. Service to the The 2012 HM Awards saw a special editor's award for Service to the Industry presented for the first time. This new award, which didn't appear in the program, recognised the contribution by an individual to the hotel industry in Australia, New Zealand and the South Pacific. The person the HM team believed had contributed a significant amount over the last months was Tim Dearsley from Ibis Christchurch for his hard work and dedication to the hotel industry in the wake of the February 2011 earthquake. Dearsley is the Canterbury Earthquake Recovery Authority's Hospitality Industry Liaison and Tourism Advisor, and has been one of the undisputed stars of Christchurch since the 2011 earthquake. He has led the clean-up and recovery work in the city for the hotel industry, including helping ensure over 1000 pieces of luggage have been returned to owners in 37 countries. 'n:: Almost $30,000 raised for Sala Bai Industry Graeme Ham collects the Award behalf Tim Dearsley Donators to Sala Bai at lthoci HI.1 Awards For the fifth time, the HM Awards helped raise much needed funds for the Sala Bai Hotel School in Siem Reap Cambodia. This year, almost $30,000 was pledged by some of the leading Hoteliers and suppliers in the hotel industry. Mawland and Sala Bars Suzanne Stanton, who conducted the charity drive at the HM Awards, said she was thrilled with the result. -The combined kindness will provide scholarships for 25 students to attend the school in 2013." she said. "You have made a huge difference to the lives of these students, so many. many thanks." Several sponsors of the HM Awards donated prizes for a card draw for those who pledged - and a special thanks goes to Sealy, HotelHome Australia, Nespresso, Maker's Mark and Courvoisier. - Page 20 of 23

21 In the scene Shay Diamond and Hansni Bhagani Tony Lau, Pascal Lachance, Shane Williams and Toni Law Tim Harrowell, Lyn Keep, and Tony Gauci HM Awards host Larry Emdur Laura Fence & Madeleine Scerri Michelle Loader and Maree Debondt Karena Noble, Gaynor Reid and Cynthia Dammerer Jenne Corey and Rebecca Dellacioppa Tony Elliot, Darren Stoddart, Tim Bonaguro and Dean Fisk LL v.n\ BlueMountains N1.1.C.001 Co-host messawe The Blue Mountains International Hotel Management School (BMIHMS) is very proud to have been associated with the lothannual HM Awards and congratulates all winners as and participants. As a leading educator in global Hospitality Management our mission is to attract and prepare the leaders of the hospitality industry of the future. The HM awards are the perfect platform to demonstrate to the general public the exciting, generous and rewarding industry that is hospitality. Guy Bentley, CEO of BMIHMS, who presented the New Zealand General Manager Award was proud to emphasise that "Ifs very fitting for BMIHMS to be involved in the celebration of what makes our industry unique, its people. We work very closely with companies to ensure we prepare our students to meet their needs. Industry leaders identify skills and labour issues as the major challenges facing the hotel sector and it's our role to not only prepare and train our students, but to also attract the brightest prospects to this evergrowing industry. Our Bachelor degrees and master degrees are designed with a main objective: to ensure that our students are industry ready and equipped to become the leaders of the future. They all aspire to be recipient of an HM Award one day". BMIHMS selected eleven students to participate and assist HM in the organisation of this event. This allowed our students to demonstrate to the key leaders of the hospitality industry the skills they've acquired during their studies, as well as being a perfect opportunity for them to network with 600 hotel industry leaders. Jillian Kam, a final year student, spoke about the experience. "It was inspiring to be part of this celebration and to see how hard work and excellence are being rewarded. I feel more motivated and a sense of pride to have chosen this career path," she said. As an event management student, Kam understands the importance of networking when looking to break into such a competitive field as event management. "Experience and new opportunities at this point of my education, when I am looking to secure a final Industry placement, are critical.., the next six months will shape my career." she said. BMIHMS brings both industry needs and academics to together to create that special blend of theory and practical skills that are craved by the hotel sector. 9 Page 21 of 23

22 . - I intrustsuper 4.- Co-host message It was yet another fantastic evening at the recent 2012 HM Awards gala dinner, held at the Sydney Town Hall. The black and white theme was lovely and the full room was a testament to both the popularity of the awards and the strong and supportive culture of the hotel and accommodation industry. As a major sponsor and long-term partner of HM, it is an event that Intrust Super is proud to support. Marking its tenth year, the Awards give the hotels and accommodation industry the opportunity to acknowledge its top people, properties and brands. The nominees are selected for delivering excellence across a range of categories, and most certainly the bar was set high this year. The contribution of these individuals and organisations has helped to ensure that Australia, New Zealand and the South Pacific remain at the forefront of the hospitality industry across the world. We know that great service is a team effort and it was pleasing to see both businesses and individuals recognised for their achievements. At Intrust Super, we're also focused on being at the forefront of the hospitality industry by delivering the highest quality service to our members and employers. This focus has seen us rated a Platinum 'Best Value for Money' Industry Super Fund by SuperRatings, an independent ratings agency, for six consecutive years ( ). It was great to see the enthusiasm shared by everyone during the evening and as a side note, the meals and service provided on the night were surely worth a nomination in next year's Awards. As we all know, the hospitality and tourism industries remain challenged by both domestic and global b economic factors but the strong spirit and resilience of the industries is heartening to see. On behalf of the entire Intrust Super team, congratulations to all of the winners and nominees, and also thank HM for the opportunity to support such an outstanding eventwe look forward. doing it all again next year! Grant Hunt, Sonia Hunt, Sally Cope and Jill Collins Virginia Chong and Dan Monaghan Penny Anguita, Joseph Stipo and Tessa Anderssen Pouring some Aviation cocktails, courtesy of Southtrade International Addle Henry, Alastair Waddell and Erin Brady Christy Mcorrie, Matt Borger, Elise Bradbury, Pat Monneron The team from Coca-Cola Amatil * wwiijii_ Page 22 of 23

23 ft. Tim Freedman from The Whitlams performs Grant and Tara Raubenheimer Joanne Wilkinson and Annie Lyons 20.John Peterson and Erin Coman Team Accor Elizabeth Parker, Vashti Stival and Carol Nazha Cherie Bennett, Lee Bennett and Jill Burton Co-host message ISIS Group Australia, as one of this year's co-hosts, is proud to be part of the 2012 HM Awards in recognizing hotel and accommodation industry excellence. Special congratulations go to all the category winners and the highly commended and in particular: Best Business Hotel winner Shangri-La Hotel Sydney Best Interior Design winner Park Hyatt Sydney; Hotel Day Spa winner Spa gualia, Hamilton Island; Fijian Property Winner InterContinental Fiji Golf Resort and Spa; and Environmental Program Winner for the third year running, Emirates Wolgan Valley Resort and Spa. We were also honoured to see Koos Klein inducted into the HM Hall of Fame for his services to the Australian Hotel Industry. The HM Awards this year has once again drawn the best in the industry, of which can only be described as world class ISIS has had an amazingly successful year with a number of projects completed and several well advanced for completion later this year. ISIS has had an amazingly successful year with a number of projects completed and well advanced with completion later this year. Projects completed and currently under construction include Sails in the Desert, Ayers Rock, Four Points by Sheraton Sydney Darling Harbour, Hilton Brisbane, Rendezvous Perth, Crowne Plaza Terrigal, The Star Sydney, Jupiters Gold Coast, Ovolo Hotel Melbourne, Erasers Hotel Melbourne and Sofitel Melbourne on Collins. ISIS Group Australia looks forwarded to being part of the 2013 HM Awards and continues to recognise hotel and accommodation industry excellence. Page 23 of 23