HUC IP PHONES & ACCESSORIES

Transcription

1 HUC IP PHONES & ACCESSORIES DECT Handset and IP DECT Stand IP Desktop Telephone IP Desktop Telephone e IP Desktop Telephone e IP Desktop Telephone e IP Desktop Telephone IP Desktop Telephone IP Console 9. UC360 Conference Unit 10. Cordless Handset & Headset 11. Mitel IP Programmable Key Module 12. Line Interface Module

2 DECT Handset & IP DECT Stand The MiVoice 5610 DECT Handset and IP DECT Stand for Mitel 5300 Series IP Phones offer a low-cost wireless solution for personal area mobility. The 5610 DECT Handset, with its illuminated color screen, gives users the freedom and mobility to communicate away from their desk within their office or adjacent offices. The IP DECT Stand snaps onto a MiVoice IP Phone and supports up to eight 5610 DECT Handsets. Together, the 5610 DECT Handset and IP DECT Stand provide the ideal mobility solution for hospitality, education, health care and retail, as well as in small and medium businesses and enterprise markets DECT Handset The 5610 DECT Handset is a full-featured cordless SIP handset specifically designed to work with the IP DECT Stand. The phone is easy to use and requires little or no training. Users activate features from MiVoice Business through Feature Access Codes. The 5610 DECT Handset has a range of up to 150 feet (50 meters) for indoor use and up to 900 feet (300 meters) for outdoor use from the IP DECT Stand. supports SIP call processing functionality illuminated colour display (128 x 128) with auto dimming full dial pad with navigation keys, soft keys, answer and end keys teleworker support two-line capability (e.g., answer call on one line, place it on hold and initiate another call on a second line) supports Personal Ring Group capability on MiVoice Business Dynamic Extension DECT-based design: DECT 6.0 cordless technology provides higher-quality voice transmission and density, and less interference compared to Bluetooth menu (OK) key provides graphical menu options for contacts, settings, messages and call logs user adjustable audio preferences, ringer melodies, telephony functions, and call forwarding options; access to system and network settings Message key provides access to voice mailbox and displays soft key prompts for voice mail functions call logs display up to 30 call entries (All, Missed, Incoming, Outgoing) with a date and me stamp contacts list: stores and manages personal contacts and allows creation of speed dials for contacts and contact groups nine polyphonic ring tones distinctive ringing based on caller ID display features: time and date, user name, connection status, battery status, call log, and options soft keys supports: English, French, Spanish, German, Italian, Dutch, Portuguese, Swedish, Finnish, Danish and Slovenian optional IP-DECT repeater extends signal range supports many MiVoice Business SIP telephony features including conferencing, Call Transfer, Call waiting, Call Forwarding, and Hold Operating time: eight hours talk, 240 hours standby ringer and speaker volume controls including Mute audible warnings for Low Battery and Out of Range standard headset support (2.5 mm jack) message-waiting indicator (for voice mail and missed calls) hearing aid-compatible (HAC) includes desktop charger power consumption: 1.5 W idle

3 IP DECT Stand The IP DECT stand is an IP DECT base station with SIP gateway functionality. It connects to the base of a MiVoice 5312, 5320, 5324, 5330e, 5340e or 5360 IP Phone, linking to the network through the phone s PC port. Supports up to eight handsets and three simultaneous calls Support across a range of MiVoice IP Phones Supports SiP call processing functionality Includes a web-based configuration utility that allows installation, configurations and firmware upgrades of the IP DECT Stand and 5610 DECT Handsets DECT-based design: DECT 6.0 cordless technology provides higher-quality voice transmission and density, and less interference compared to Bluetooth

4 IP Desktop Telephone A dual-mode, dual-port, enterprise-class, multi-line IP phone with a full-duplex speakerphone, 40-character backlit display and user-programmable access to features and applications, the MiVoice 5312 IP Phone is ideal as a teleworker phone. It provides intuitive access to sophisticated call handling and converged applications. When used with Mitel Unified Communicator (UC) Express or Mitel Unified Communicator (UC) Advanced, it also provides presence and integration. Two-line by 20-character white, backlit graphics display with contrast control and auto-dimming 12 programmable multifunction keys with dual-colour LED indicators (for speed dialling, line appearances, feature access, etc) Eight function keys: Hold, Menu, Message, Speaker, Mute, Transfer/Conference, Redial, Cancel Browser based desktop user tool programming for easy access to telephone system features Hands-free speakerphone operation (full duplex) Speed calling All forward Call hold (place/retrieve) Call transfer Last number redial Do Not Disturb On-hook dial Off-hook voice announce and hands-free answerback Page send/receive Voice mail access Large message-waiting lamp Conference call setup Hearing aid-compatible handset Customisable centre panel Automatic call distribution (ACD) support Chinese characters support Dual-mode: MiNet and SiP support Phone book support on MiVoice Business Mitel Teleworker solutions support Mitel Wireless LAN Stand and Gigabit Ethernet Stand support UC Express and UC Advanced support Two-position, 35-degree tilting stand for better viewing angle Wall-mountable Multiple powering options (802.3af-compliant) Supports IEEE 802.1p/q for voice quality of service Backwards compatible with previous system platform releases Designed for power conservation: reduces power consumption for overall energy savings Energy-efficient at 2.4 W in typical (idle) mode

5 IP Desktop Telephone The MiVoice 5320 IP Phone is an economical, entry-level, self-labelling enterprise phone with a large graphics display and built-in speakerphone. It is designed for communications-intensive companies that require a converged IP infrastructure to deliver productivity and customer-enhancing applications and services to the user desktop. This includes unified communications, speech recognition, PC integration, contact centre, and remote voice and data applications. Used as an ACD agent device, as a supervisor phone, or as a teleworker phone, the 5320 IP Phone is ideal for enterprise executives, managers, and employees. Administrators can manage the 5320 IP Phone easily through remote programming, eliminating the need for paper labels and reducing ongoing operational and installation costs. Its self-labelling display remains up-to-date, ensuring that users get precise call handling. These soft keys can also be programmed by the user to provide access to advanced voice communications and IP-based applications and services. The embedded HTML Desktop Toolkit enables simple, intuitive development of customized applications, which can be easily integrated with the 5320 IP Phone s telephony functions. HTML applications developed using the toolkit can function on the phone without requiring an external server, providing cost-effective implementation. Large graphics display (160 x 320 resolution) 8 programmable, one-touch, multi-function self labelling keys (for speed dialling, line appearances, feature access) Supports Mitel Wireless LAN stand and gigabit Ethernet stand 12 fixed function keys: Menu, Hold, Message, Speaker, Mute, Transfer/Conference, Redial, Cancel, Volume/Ringing/Contrast Up and Down, Previous Page, Next Page Three context-sensitive soft keys for intuitive feature access Mitel 5300 Intelligent Directory support Desktop speakerphone operation (full duplex) Icon buttons for global markets Secure voice communication enabled by encryption Menu key provides one-touch access to embedded applications menu, which includes Call History, Call Forwarding, Conference Unit Application, Settings, Launch PC Application, Help, Call Info Designed for power conservation; reduces power consumption for overall energy savings (3.2 W idle) Supports IEEE 802.1p/q for voice quality of service

6 e IP Desktop Telephone Designed for the enterprise power user, the MiVoice 5320e IP Phone provides the enhanced features and functionality needed for today s progressive enterprise professional. The 5320e IP Phone is dual-mode ready and dual-port with a large, self-labelling graphics display that gives users rapid, easy access to the features and applications enabled by Mitel IP platforms. It can be used in hands-free mode and supports hot desking and clustered hot desking as well as Mitel Dynamic Extension and resiliency. The self-labelling display ensures information is always up-to-date. Users get superior call handling as well as user- programmable access to advanced voice communications and IP-based applications and services. The 5320e IP Phone is ideal for enterprise executives, managers, and employees, and can be used as an ACD agent, a supervisor phone, or a teleworker phone. It includes a multitude of features including the following: Large graphics display (160 x 320 resolution) 8 programmable, one-touch, multi-function self labelling keys (for speed dialling, line appearances, feature access) Supports Mitel Wireless LAN stand and gigabit Ethernet stand 12 fixed function keys: Menu, Hold, Message, Speaker, Mute, Transfer/Conference, Redial, Cancel, Volume/Ringing/Contrast Up and Down, Previous Page, Next Page Three context-sensitive soft keys for intuitive feature access Mitel 5300 Intelligent Directory support Desktop speakerphone operation (full duplex) Icon buttons for global markets Secure voice communication enabled by encryption Menu key provides one-touch access to embedded applications menu, which includes Call History, Call Forwarding, Conference Unit Application, Settings, Launch PC Application, Help, Call Info Designed for power conservation; reduces power consumption for overall energy savings (3.2 W idle) Supports IEEE 802.1p/q for voice quality of service

7 e IP Desktop Telephone A full-feature, enterprise-class telephone, the MiVoice 5330e IP Phone provides a large graphics display with 24 programmable self-labeling keys, superior wideband audio, and a built-in HTML toolkit for desktop applications development. The 5330e IP Phone supports hot desking and clustered hot desking, Dynamic Extension capability as well as resiliency. It is ideal for enterprise executives, managers and employees and can be used as an ACD agent, a supervisor phones, or a teleworker phone. embedded Gigabit Ethernet switch (supports 10/100/1000 Mb mode) IPv6 support backwards compatibility as 5330 IP Phone on older platform software large backlit graphics display (160 x 320) 24 programmable, one-touch, multi-function, self-labeling keys (provided in three pages of eight keys each) for speed dialing, line appearances, feature access wideband audio support (G.722.1); ships with a wideband handset (7 khz) standard Mitel peripherals and modules support: Line Interface Module, Cordless (DECT) Accessories, Bluetooth Module & Handset, 5610 DECT Handset & IP DECT Stand, and 12-Button & 48-Button Programmable Key Modules (PKMs) 12 fixed-function keys: Hold, Settings, Message, Speaker, Mute, Transfer/Conference, Redial, Cancel, Volume/Ringing/ Contrast Up and Down, Previous Page, Next Page three context-sensitive soft keys for intuitive feature access embedded applications include: Launch Application, Open Document, Open URL, Call Forwarding, Conference Unit Controller, Settings, Call Information, Visual Voice Mail, and multiple telephone features full integration with Mitel UC Express and Mitel UC Advanced applications support for Mitel Intelligent Directory and Mitel Live Content Suite HTML Desktop Toolkit for applications development dual-mode ready (supports Mitel IP (MiNET) and SIP protocols) full-duplex hands-free speakerphone operation supports Mitel Teleworker Solution, Automatic Call Distribution (ACD) agent and supervisor, hot desking, resiliency, and Mitel Dynamic Extension designed for power conservation: 4.2 W idle/5.5 W active (Gb mode) Mute and Message keys with LED illumination for status indication Settings Key programming for easy access to PBX telephone system features off-hook call announce with hands-free answerback on-hook dialling dedicated headset jack handset, headset, and hands-free mute support Call Hold (place/retrieve), Call Transfer, Do Not Disturb, call forward settings (multiple) user-adjustable ringing warble and pitch conference call setup voice mail access with large message-waiting lamp

8 e IP Desktop Telephone Demonstrating Mitel s continued focus on the user, the MiVoice 5340e IP Phone delivers easyto-use, one-touch access to many phone features and applications in an exciting next-generation desktop device. A full-feature enterprise-class telephone, the 5340e IP Phone provides a large backlit graphics display with 48 programmable self-labeling keys, six intuitive call-state-sensitive soft keys, superior sound quality with wideband audio, and a built-in HTML toolkit for desktop applications development. The 5340e IP Phone is ideal for enterprise executives or managers, hot desk users, teleworkers, and contact center agents and supervisors. embedded Gigabit Ethernet switch (supports 10/100/1000 Mb mode) IPv6 support backwards compatibility as 5340 IP Phone on older platform software large backlit graphics display (160 x 320) with auto dimming 48 programmable, one-touch, multi-function, self-labeling keys (provided in three pages of eight keys each) for speed dialing, line appearances, feature access 13 fixed-function keys: Hold, Settings, Message, Speaker, Mute, Transfer/Conference, Redial, Cancel, Volume/Ringing/ Contrast Up and Down, Home Page, Previous Page, Next Page three context-sensitive soft keys for intuitive feature access embedded applications include: Launch Application, Open Document, Open URL, Call Forwarding, Conference Unit Controller, Settings, Call Information, Visual Voice Mail, and multiple telephone features full integration with Mitel UC Express and Mitel UC Advanced applications support for Mitel Intelligent Directory and Mitel Live Content Suite HTML Desktop Toolkit for applications development dual-mode ready (supports Mitel IP (MiNET) and SIP protocols) full-duplex hands-free speakerphone operation supports Mitel Teleworker Solution, Automatic Call Distribution (ACD) agent and supervisor, hot desking, resiliency, and Mitel Dynamic Extension designed for power conservation: 4.2 W idle/5.5 W active (Gb mode) Mute and Message keys with LED illumination for status indication Settings Key programming for easy access to PBX telephone system features off-hook call announce with hands-free answerback on-hook dialling dedicated headset jack handset, headset, and hands-free mute support Call Hold (place/retrieve), Call Transfer, Do Not Disturb, call forward settings (multiple) user-adjustable ringing warble and pitch conference call setup voice mail access with large message-waiting lamp

9 e IP Desktop Telephone The Mitel MiVoice 5360 IP Phone is ideal for any enterprise executive or manager, teleworker, or contact centre supervisor. It is an executive class desktop device that provides a large colour backlit touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. The 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications. The 5360 IP Phone features 48 programmable selflabelling keys, six intuitive call-state sensitive softkeys, superior sound quality, and a built-in HTML Toolkit for desktop applications development. Equipped with a Gadget Sidebar, the seven-inch display enables one-touch access to embedded or internet-based content and applications. Integration with Mitel Live Content Suite enables the creation and publishing of dynamic and personalized information to your users, transforming Mitel 5360 IP Phones into rich media information appliances. Seven-inch, backlit, high-resolution (800 pixels 480 pixels), color, touch-screen display with brightness controls Touch-screen access to features and applications 48 programmable, multi-function, self-labeling keys Embedded Gigabit support Gadget Sidebar provides one-touch access to embedded applications Supports Mitel Unified Communicator Express (UCX), Mitel MiCollab Client (formerly Mitel Unified Communicator Advanced), Mitel Live Content Suite, and Mitel Intelligent Directory applications Extensive support for peripherals and modules: Cordless (DECT) and Bluetooth Accessories, Line Interface Module, and MiVoice 5610 DECT Stand HTML Desktop Toolkit support for applications development Handsfree speakerphone operation (full duplex) Supported on the MiVoice Business (formerly Mitel Communications Director) and MiVoice Office (formerly Mitel 5000 Communications Platform)

10 IP Console The Mitel 5550 IP Console is a PC -based answer-point solution for any size business, featuring an intuitive graphical user interface with screen-based call status and call handling prompts, and real-time busy lamp field (BLF) status. The industry-leading Transfer Assistant makes operators more efficient and accurate then ever before with automatic, dynamic searching for every caller and display of the most-likely transfer destinations in a compact, visually pleasing layout. Utilizing Microsoft Office Communications Server 2007 and Microsoft Exchange for presence, instant messaging, and calendar look-ups, operators can quickly learn about an internal party's status and schedule, giving customers the best possible call experience and avoiding voice mail. Multi-tenanting support makes it easy for several companies to share the cost of a single answer point. Operators are prompted with Call Greeting Cards, allowing operators to handle calls appropriately. Transfer Assistant displays the results of an automatic and dynamic search for each caller, allowing quick, efficient transfers Quick Transfer / Answer allows operators to select how they want to transfer calls All Console Call History provides all operators with a complete call history of all calls that have been handled by the answer point, giving the operators the ability to track down difficult transfers Busy Lamp Field (BLF) allows operators to monitor up to 5,000 extensions or line appearance statuses on a single MCD, or across a cluster or network of MCDs Multiple BLF Lists, Customizable BLF Views, and Tile-Based BLF provide at-a-glance phone status of contacts in a customizable view Comprehensive Hospitality Feature Set for hotel operators and receptionists Home operator support via the Mitel MiVoice Border Gateway (MBG) saves office space and adds scalability Attendant Reports with Mitel Call Accounting provide business intelligence Incoming Calls Queue provides visual indication of all incoming calls, allowing operators to prioritize calls and customize their greeting

11 9. UC360 Conference Unit You know the value of face time and team collaboration, but does the thought of going through all the trouble of setting up a videoconference make you feel as though it d be easier to just travel to a meeting instead? It doesn t have to. Videoconferencing is as easy as making a phone call with the MiVoice Video Phone (formerly Mitel UC360 Collaboration Point). There s no need to plan ahead or use a third-party service. In fact, you can even initiate a videoconference or collaboration session mid-meeting, when the occasion for impromptu brainstorming and idea sharing often arise. The device s in-room presentation capability allows for easy sharing of documents through a variety of methods, including cloud-based services. Or, you can collaborate with remote parties by connecting to a Web-based collaboration session using the built-in Web browser. That means there s no need to interrupt discussions or schedule another meeting in order to share visuals. Perhaps the best part is that deployment is as simple as setting up any other IP/SIP phone. Superior sound quality with high-definition (22khz) audio. Automatic video call escalation once an audio call is placed. Built-in high-resolution seven-inch color touch-screen display with full multimedia support and in-room presentation display capabilities. An embedded Picsel SmartOffice Suite enables the ability to view and modify PowerPoint, Word, Excel and PDF files. Web browser allows multimedia support for access to cloud-based services, such as Gmail, Exchange Web for contact dialling and chat functions. Provides the ability for multimedia content to be sent to remote parties over the video stream. Can be connected to other third-party videoconferencing and collaboration systems. Flexible bandwidth deployment options allow it to work within an existing network environment.

12 10. Cordless Handset & Headset The Mitel Cordless Handset and Mitel Cordless Headset offer unprecedented convenience and corridor mobility for MiVoice 5330 IP Phone and 5340 IP Phone users. Users can communicate on their desk phone up to 300 feet (about 100 meters) from their desk. Initiate Call/End Call key Volume control keys Mute key Built in ringer [cordless handset] Ability to place outbound calls while mobile with programmable auto speed dial when off hook or 0 or secretary speed call LED indicators on the cordless module, handset and headset indicate both connectivity and charging status 8 hours talk time 43 hours standby time Warning tone when out of communications range Support for 2 cordless devices [handset and headset] per cordless module Integrated cordless headset functionality eliminates the need for a handset lifter DECT-based design DECT 6.0 cordless technology provides higher quality voice transmission, density, and less interference compared to Bluetooth

13 11. IP Programmable Key Modules The 12- and 48-button Mitel Programmable Key Modules (PKMs) extend the capabilities of the Mitel MiVoice 5324, 5330, and 5340 IP Phones and the Mitel MiVoice 8528 and 8568 Telephones with additional buttons and LED indicators. With these expansion modules, you can easily add 12 or 48 or up to 96 buttons to the existing programmable keys on the IP or digital phones. The PKM Interface Module allows the PKM 12 or 48 to be easily connected to an IP or digital phone These additional personal keys can be programmed as feature keys, speed dial keys, direct station select (DSS) keys, or line appearance keys. Each key has a line status indicator that works the same way as those on the associated telephone. The additional keys are easy to program through the telephone or by the system administrator. PKM 48-button units can also be attached to the Mitel 5540 IP Console, when used on the Mitel SX-200 IP Communications Platform (ICP), to extend DSS / BLF capabilities to the console operator.

14 12. Line Interface Module This module integrates into the Mitel MiVoice 5324, 5330, 5340 and 5360 IP Phones to provide a separate connection to an analogue line, such as those found on DSL services, in the event of wide area network failure. The Mitel Line Interface Module is a discrete optional module that integrates into the Mitel MiVoice 5324, 5330, 5340, or 5360 IP Phones and provides a separate connection to an analogue line, like those found on DSL services. In the event of a wide area network failure, the phone automatically uses the PSTN to provide continued basic telephony until service in restored. The teleworker can use the analogue line for emergency calls and for local calling. Enables incoming and outgoing analogue PSTN calls directly from an IP phone Supports survivability (failover) in the event IP connection is lost Provides emergency dialling support through the analogue PSTN connection Enhances the Mitel Teleworker Solution and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop For information on product and application interoperability, please contact your nearest Mitel office.