Executive Summary for the 2014 Atlanta Region Demand Overview and Targeted Industry Workforce Trends

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2 Executive Summary for the 2014 Atlanta Region Demand Overview and Targeted Industry Workforce Trends Overview: The need for real time labor market information in the Atlanta Region led the Atlanta Regional Commission, Atlanta Career Rise, and Metro Atlanta Chamber to form a consortium to purchase a license to access Burning Glass Labor Insight, a real time labor data tool. Atlanta Regional Commission staff led the efforts, with support from Burning Glass International, to analyze and collect data on all advertised job openings in identified strategic industry sectors. Through a sophisticated algorithm, Burning Glass extracts key data from electronic job postings, eliminates duplicates, and processes the raw information into a powerful online database. With access to this database, the consortium can assess demand for talent across hundreds of standard and custom industry sectors, inventorying the skills requested/ required to fill job postings and the changes in criteria over time.

3 Geographical Areas Covered in the Report: Atlanta Metropolitan Statistical Area (MSA) see map of 28 counties in the MSA, Other (Competing) MSAs, Nation.

4 Industry Sectors Covered in the Report: Computer IT (BA+ and BA-) Software Development (including BA-) Wireless Mobility Internet Security Digital Media and Gaming Financial Transactions Processing Health IT Software Development Supply Chain Management & Software Supply Chain Distribution Services Hospitality Healthcare (BA+ and BA-) All Manufacturing (BA+ and BA-) Advanced Manufacturing Biotech (BA+ and BA-) Significant Findings in the Report: Overall job postings in the Atlanta region d 83% between 2007 and 2013, twice the rate of national postings. The Atlanta region s postings in a number of target industries---internet Security, Wireless Mobility, and Health IT Software---grew at a faster percentage rate than postings for the overall economy. Digital Media & Gaming with 24,000 postings and Software Development with 22,000 postings led the Atlanta region s higher tech industry in The Atlanta region generally ranks within or just below the top 10 metros for job growth from 2007 to 2013 in target industries. It ranks in the top 5 for supply chain logistics and supply chain management. In general, the Atlanta region s area postings growth in the high-tech target sectors was only behind either larger metro areas such as New York, Boston, Chicago, and Los Angeles or traditional high-tech hubs like as San Francisco and San José. Atlanta is almost invariably a leader in the Southeast and a close competitor to the Dallas MSA. A background in Oracle, SQL, or Java goes a very long way in terms of qualifying candidates to fill job postings in a large number of the target industry sectors. The most requested certifications were Microsoft and Cisco. Requests for persons with the skill clusters of Software and Programming, Web Design, and Databases & Data Warehousing predominate in higher-tech industry groups. Requested baseline skills almost always include Communication Skills, Writing, Problem Solving/ Troubleshooting, and Organizational Skills. Within the higher tech target sectors, a majority of postings ask for a bachelor s degree or more. However, many postings across sectors do not list minimum educational requirements. In Biotech (30%), Health IT Software (50%), and Healthcare (70 %+), bachelors degrees are not required for a significant share of postings.

5 The full report includes a year s worth (plus historical data back to 2007) of job postings in metro Atlanta s targeted high-tech and growth sectors AND: How Atlanta s job postings compare to other U.S. metro areas over multiple timeframes A listing of the top job titles within each target sector A listing of the top employers that published the openings Information on the certifications required, Top specialized and general skills, with skill clusters; spotlights on SQL and Oracle where relevant Education requirements (when specified by the posting) Breakouts (where relevant for the target sector) of the number of and characteristics of postings that require a bachelor s degree or more versus those requiring a high school or associate s degree Limited data (within certain sectors) on salaries for postings Timeline and Data Vintage: The consortium purchased the Burning Glass Labor Insight license in July The staff work for this project occurred from August through December The data in the report are from the full years of 2007, 2010, and 2013, as well as for the last 12 months. Last 12 months was defined for the initial report (late October) as August August Additional analysis took place post-october, therefore the last 12 months are in some cases defined as November 2013 to November 2014 and December 2013 to December Report Data Products Available The complete report, with all project analyses and findings across all selected target sectors studied, is available via the Atlanta Regional Workforce Board web page: and_targeted_industry_workforce_trends.pdf ARC Research and Analytics staff will make efforts to assist those interested in Burning Glass data. However, potential fulfillment of custom requests for additional data extracts will be reviewed in the context of the licensing agreement for the software. In general, the consortium is unable to provide extensive data downloads from Burning Glass for areas outside the ARC region or for entities not part of the consortium service group. SUMMARY OF REPORT FINDINGS: Signs of overall job recovery: The Atlanta region saw an 83% in job postings : Atlanta region postings d from 247,283 in 2010 to 384,410 (66%) by Target Sectors in Atlanta MSA: Gaining Size and Momentum The posting trends for the broad Computer IT occupation group (as defined by Burning Glass) indicate a wide net for jobs that might be considered high-tech in the Atlanta region. Growth in this sector is strong: In 2013, the Atlanta region ranked 9th among MSAs in Computer IT postings, up from 10th in 2007

6 From 2007 to 2013, postings in the Atlanta MSA market d 68%, from 37,608 in 2007 to 63,262 in 2013; this compares to 29% growth in the nation From 2010 to 2013, Computer IT (overall) postings in Atlanta have d 41%; this compares to 32% growth in the nation The Atlanta region s national share of Computer IT postings rose from 2.2% in 2007 to 2.9% in 2013 Top skills: SQL, Java, Oracle, LINUX, and XML/HTML5 Top Certifications: PMP, CISS (Info Security), Cisco, Microsoft Top Titles: Developer, Engineer, Analyst (multiple types) Top Employers with the most postings for all sections (posting last 12 months): Accenture, Hunter, GM, Dell, AT& T Education Requirements: (for those specified) 88% Bachelor s Degree+ (4% Graduate Degree) Software Development has the most job postings in the Atlanta region, among the high-tech target groupings, and has d more dramatically than the broader Computer IT grouping: In 2013, the Atlanta region ranked 11 th among target MSAs in Software Development postings, up from 12 th in 2007 Postings in the Atlanta MSA market d from 12,127 in 2007 to 21,930 in an 81% The 23% in the Atlanta region s Software Development postings between 2010 and 2013 are higher than the 5.7% in the nation The Atlanta region has more than twice as many Software Development postings per capita as the rest of the nation Top skills: Java, SQL, XML/HTML5 with JSON and Python emerging Top Certifications: Microsoft, Cisco Top Titles: Engineer, Developer (multiple types) Top Employers: Soltech, NCR, Agile, Firstpro Education Requirements: 95% Bachelor s Degree+ ( 4% Graduate Degree) Digital Media and Gaming In 2013, the Atlanta region ranked 9 th among MSAs in Digital Media postings, up from 11 th in 2007 Such postings in the Atlanta MSA market d from 7,162 in 2007 to 24,065 in a 236% The 48% in the Atlanta region s Digital Media postings from 2010 to 2013 is higher than the 27% growth in the nation - representing nearly 7,800 new postings Top Skills: JAVA, SQL, jquery, XML/HTML5 Top Certifications: Cisco Network Associate, Microsoft Certified Systems Engineer Top Titles: Developer (Software and App), Engineer (Software) Education Requirements: 91% Bachelor s Degree+ (4% Graduate Degree) Supply Chain Distribution Services In 2013, the Atlanta region ranked 5 th among MSAs in Distribution Services postings, up from 15 th in 2007

7 Postings in the Atlanta MSA market d from 4, 178 in 2007 to 18,171 in a 335% The 163% in the Atlanta region s Supply Chain Distribution postings from 2010 to 2013 is higher than the 82% for the nation Top Skills: Forklift Operation, Inspection, Cleaning, Mathematics Top Certifications: CDL Class A (or B), Forklift, Hazmat Top Titles: CDL A Driver, Delivery Driver, Warehouse Worker Top Employers: Roehl Transport, Home Depot, UPS, pizza chains Education Requirements: 90% less than a Bachelor s degree Supply Chain Management and Software In 2013, the Atlanta region ranked 4 th among MSAs in Supply Chain Software postings, up from 8 th in 2007 Postings in the Atlanta MSA market d from 2,057 in 2007 to 3,793 in a 166% The 44% in the Atlanta region s Supply Chain Management and Software postings from 2010 to 2013 is higher than the 26.4% growth in the nation Top Skills: Oracle, SQL, SAP, Java, Linux/Unix Top Certifications: PMP, Cisco Certified Network Associate and Expert, CMMI, Six Sigma Top Titles: Developer (Java Software and App), Analyst (Software and Business Systems) Top Employers: Deloitte, Manhattan, GM, Coca-Cola Education Requirements: 94% Bachelor s Degree+ (7% Graduate Degree) Smaller, but Exploding on the Scene Wireless/Mobility In 2013, the Atlanta region ranked 9 th among MSAs in Wireless/Mobility postings, up from 15 th in 2007 Postings in the Atlanta MSA market d from 802 in 2007 to 2,325 in a 190% The 106% in the Atlanta region s Wireless/Mobility postings from 2010 to 2013 is higher than the 50% in the nation Top Skills: Java, SQL, XML/HTML5, JSON, PERL, Python Top Certifications: TOGAF, CISSP, CISM Top Titles: Developers, Architects Top Employers: AT&T, Accenture, GM Education Requirements: 95% Bachelor s Degree+ (2% Graduate degree) Information (Internet) Security In 2013, the Atlanta region ranked 6 th among MSAs in Information Security postings, up from 13 th in 2007 Postings in the Atlanta MSA market d from 612 in 2007 to 2,395 in a 290% The 102% in the Atlanta region s Information Security postings from 2010 to 2013 is higher than the 37% growth in the nation

8 Top Skills: Firewalls, Network Security, LINUX, UNIX, Cryptology, Risk Assessment, CISSP, CISA, CISM, Intrusion Analyst Top Titles: Engineer, Analyst Top Employers: Dell, Siemens, Home Depot Education Requirements: 90% Bachelor s Degree+ (3% Graduate Degree) Gaining importance and positioned for growth Health IT Software In 2013, the Atlanta region ranked 13 th among MSAs in Health IT Software postings, up from 22 nd in 2007 From 2007 to 2013, postings in the Atlanta MSA market d from 530 in 2007 to 1,525 in a 188% There was a drop in postings in this sector from 2,035 in 2012 to 1,525 postings in 2013 With this drop, the Health IT Software postings in the Atlanta region d from 22.3% which is slightly lower than the 23.7% growth in the nation This 22% is still healthier than trends in two of the top five MSAs in this type of postings - L.A. and Chicago Specialized Skills: Medical Coding, ICD-9 and ICD- 10, Epic Top Certifications: Health Information Administrator And Technician, Certified Coding Specialist Top Titles: Medical Coder, Documentation Consultant, Health Informatics Top Employers: Northrop Grumman, Hospital Corporation of America, other major hospitals Education Requirements: Only 50% Bachelor s degree or more Biotech In 2013, the Atlanta region ranked 22nd among MSAs in Biotech postings, the same relative ranking as in 2007 From 2007 to 2013, postings in the Atlanta MSA market d from 479 in 2007 to 723 in 2013; this 51% compares to a drop of 4.4% for the nation The Atlanta region s national share of Biotech postings d from 0.8% in 2007 to 1.2% in 2013 (still, small national shares) The 51% is higher percentage growth than in any of the top five MSAs in this type of posting From 2010 to 2013, the sector lagged some, as Biotech postings in the Atlanta region d just 8.1% (only 50 new postings); this is a little lower than the fairly restrained percentage growth (13.5%) in the nation Specialized Skills: Chemistry, Clinical Research, Lab Testing & Validation Top Certifications requested: Certified Medical Laboratory Technician, Certified Quality Engineer, Certified Medical Technologist, Clinical Laboratory Scientist (CSL) Top Titles: Chemist, Clinical Research Associate, Specimen Accessioner, Lab Tech Top (Posting) Employers: Novartis, LabCorp, Quintiles, Sterling Life Science, with Baxter starting to post some jobs Education Requirements: (for those specified): 70% Bachelor s Degree + (11% Graduate Degree)

9 Financial Transactions In 2013, the Atlanta region ranked 11 th among MSAs in Financial Transactions postings, up from 12 th (2007) Postings in the Atlanta MSA market d from 2,297 in 2007 to 3,420 in a 49% The 36.3% in the Atlanta region s Financial Transactions Processing postings from 2010 to 2013 is equal to the nation s 36% Top Skills: SQL, Oracle, Java, Linux/Unix Top Certifications: PMP, CISSP, CISA, Microsoft Certified Systems Engineer Top Titles: Developer (Software and App), Engineer (Software) Top Employers: NCR, Suntrust, ADP Inc. Education Requirements: 90% Bachelor s Degree, 3% Graduate Degree Advanced Manufacturing In 2013, the Atlanta region ranked 14 th among MSAs in Advanced Manufacturing jobs, up from 17 th in 2007 Postings in the Atlanta MSA market d from 468 in 2007 to 1,128 in a 141% The 45% in the Atlanta region s Advanced Manufacturing postings from 2010 to 2013 is higher than 40% in the nation Top Skills: Six Sigma, Lean Manufacturing, Process Improvement Top Certifications: Six Sigma Certification, Six Sigma (Black and Green) Belts, Certified Quality Engineer Top Employers: Coca-Cola, General Electric, Eaton Top Titles: Manufacturing Engineer, Process Engineer, Quality Engineer Education Requirements: 78% Bachelor s degree, 6% Graduate Degree Older-line but Rising on the Growth Wave Healthcare BA+ In 2013, the Atlanta region ranked 11 th among MSAs in Healthcare jobs requiring a bachelor s degree or more, which is up from 15 th in 2007 Postings in the Atlanta MSA market d from 16,225 in 2007 to 32,768 in 2013 The 54% in the Atlanta region Healthcare BA+ postings from 2010 to 2013 is higher than the 21% in the nation Top Skills: Patient Care, Treatment Planning, Patient/Family Education and Instruction Top Certifications: Registered Nurse, Nurse Practitioner, First Aid CPR AEC Top Titles: Registered Nurse, Speech Language Pathologist, Physical Therapist Top Employers: Wellstar Health System, Northside Hospital, Kaiser Permanente, Grady Health System Education Requirements: 30% Bachelor s degree, 15% Graduate degree Healthcare BA- In 2013, the Atlanta region ranked 15 th among MSAs in Healthcare jobs NOT requiring a bachelor s degree or more, up from 25 th in 2007

10 Postings in the Atlanta MSA market d from 2,015 in 2007 to 5,256 in a 161% The 29% in the Atlanta region s Healthcare BA- postings from 2010 to 2013 is higher than the 27% in the nation Top Skills: Patient Care, Phlebotomy, Vital Signs Measurements Top Certifications: Certified Nursing Assistant, First Aid CPR AED, Certified Medical Assistant Top Titles: Certified Nursing Assistant, Medical Assistant, Phlebotomist Top Employers: Wellstar Health System, Laboratory Corporation of America, Piedmont HC Education Requirements: 93% High School diploma, 5% Bachelor s degree Hospitality In 2013, the Atlanta region ranked 9 th among MSAs in Hospitality jobs, up from 15 th in 2007 From 2007 to 2013 postings in the Atlanta MSA market d from 5,097 in 2007 to 22,593 in a 343% The 242% in the Atlanta region s Hospitality postings from 2010 to 2013 is far higher than the 115% growth in the nation Top Skills: Management, Cleaning, Mathematics Top Certifications: Servsafe, Certified Reliability Engineer, Alcohol Awareness Top Titles: Cook, Delivery Driver, Manager Top Employers: Marriott, Cracker Barrel, Intercontinental Hotels Education Requirements: 75% less than a Bachelor s degree All Manufacturing In 2007 and 2013, the Atlanta region ranked 14 th among MSAs in Manufacturing jobs Postings in the Atlanta MSA market d from 14,586 in 2007 to 21,426 in 2013 This 47% is in the Atlanta region is significantly higher than the 19% growth in the nation There were 19,718 postings in the last 12 months The 42% in the Atlanta region s Manufacturing postings from 2010 to 2013 is higher than the 30% in the nation Top Skills: SAP, Sales, Repair, Accounting Top Certifications: Certified Public Accountant, Project Management Certification, Six Sigma Certification Top Titles: Manufacturing Engineer, Merchandiser, Maintenance Technician, Account Manager Top Employers: Coca-Cola, Lockheed Martin Corporation, Koch Industries Education Requirements: 62% Bachelors degree, 3% Graduate degree Next Steps/ Goals Identify/ incorporate additional ways to utilize and extract relevant labor demand data Present and/or apply these data to best influence policy (improvement) and service delivery Update existing report, add new series as demand and capacity dictates