The Power behind Data Centres. HK Electric - Your Best Energy Partner

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1 The Power behind Data Centres HK Electric - Your Best Energy Partner

2 Hong Kong The Prime Location for Data Centres Being a major financial centre in the Asia-Pacific region, Hong Kong serves as home to regional offices of many multinational corporations. It is also a major international trading and logistics hub, generating great demand for reliable data centre facilities and services to support business growth in China and other parts of the region. Hong Kong is an ideal location for such data centres as it has various advantages: Robust Telecommunications Infrastructure World-Class Supply Reliability Free from Natural Disasters Proximity to China Demand for Data Centre Services Free Flow of Information Protection of Data Privacy IT Talent Pool Mature and Stable Business Environment 1

3 According to the Global Competitiveness Report published by the World Economic Forum, Hong Kong is highly rated on its global competitiveness and is among the top three in the Asia Pacific region. It tops the infrastructure pillar, with its quality of electricity supply also ranked second in the world. When it comes to the establishment of proper facilities, Hong Kong leads in Asia Pacific as the most suitable place for setting up data centres, followed by Korea (13 th ), Singapore (15 th ), Malaysia (16 th ), China (25 th ) and Japan (26 th ). This is according to the Data Centre Risk Index 2013 of Cushman & Wakefield. Why Hong Kong Island? Hong Kong Island embraces the city s bustling Central Business District and other key commercial areas. It is also the prime location for: Government headquarters and other buildings Major investment / commercial banks Insurance companies Telecommunication and IT companies Headquarters / branches of multi-national corporations Retail companies Setting up your data centres on Hong Kong Island will earn you the advantages of close proximity to the heart of the metropolitan city where business is wholly concentrated. 2

4 Moreover, it is highly desirable for high-tier data centres to be provided with a back-up site(s) at a separate location from the primary site so as to reduce the impact from unexpected incidents. Hong Kong Island could be an ideal choice of location for those with their primary sites elsewhere. With Hong Kong Island being the ideal choice for you to set up your business, HK Electric (the sole power supplier) will therefore be your best energy partner. Why HK Electric? Serving the city for more than a century, HK Electric is one of the world s longest established utility companies and is the sole electricity supplier to Hong Kong and Lamma Islands. The company has invested in a state-of-the-art transmission and distribution system (which is mostly underground), making it less vulnerable to external factors such as lightning and adverse weather. To maintain our first class supply reliability, we have adopted advanced monitoring and diagnostic systems round the clock at our System Control Centre, as well as a robust yearround preventive maintenance regime. As a world-class power company, HK Electric has maintained a safe and reliable electricity supply over the years: An excellent track record of supply reliability rating of more than % since In 2014, each of our customer experienced only an average of 0.8 minutes of unplanned supply interruption. World-class power quality with a sound record of voltage dip performance index Stable tariff up to

5 Government Support It has always been a challenge for data centre operators to identify suitable sites or premises in Hong Kong for their business. To facilitate this, the Government of the Hong Kong Special Administrative Region (referred as Government ) has introduced a number of measures: Revitalization of Industrial Buildings Incentives that have been provided for the conversion of industrial buildings into data centres, include: The waiver fee for changing part of eligible industrial buildings into data centre use will be exempted. The Government will assess (based on the actual development and the high-tier data centre use) the premium for lease modification of such industrial lots. To benefit from these measures, applicants are required to submit valid applications to relevant Government Departments before 31 March

6 Premium Customer Services One-stop Customised Services Our professional engineers will provide you with one-stop customised services that include: Maintaining a single point of contact with HK Electric Offering new service updates Giving recommendations on customer installations to further enhance supply reliability Providing advice and guidance to obtain new or additional supply to meet your growing load demand Finding the Right Locations HK Electric can provide you with the technical support and useful information to assist you in identifying the best site for your data centre operations: 5

7 Capacity of electricity supply available at the site Technical information of the rising and lateral mains Supply reliability and network design Advice on supply availability and whether reinforcement is required within four working days Tariff Advisory Services To help data centres improve cost effectiveness, we provide a comprehensive range of tariff advisory services: Customers with a large and stable load are likely to benefit from Maximum Demand (MD) Tariff. We offer free analyses for customers to visualise their electricity charges under Ordinary and MD Tariff, based on their most recent electricity consumption records. 6

8 Energy Management Services To help boost the competitive edge of your data centre, we offer a comprehensive range of energy management services: Free energy audits and advisory services to improve energy efficiency Smart meters to provide load profile data to devise energy efficiency programmes for large installations Free advisory services on energy-saving and green solution/equipment and referral of equipment suppliers and contractors if required 7

9 Frequently Asked Questions 1. What is the estimated lead time for providing electricity supply? The supply lead time will depend on the site location and electricity demand. If existing capacity is adequate, then supply will be available once the customer installation is ready for connection. If it is necessary to arrange for system reinforcement to meet the demand, we will arrange a site meeting within four working days to provide an estimated supply schedule. 2. What is the outage record of power supply in Hong Kong? Since 1997, HK Electric has consistently maintained an excellent track record of more than % in supply reliability. This compares favourably with the reliability levels in other metropolitan cities such as Tokyo, New York and London. 3. How competitive is the electricity tariff of HK Electric? HK Electric s customers enjoy one of the world s most reliable electricity supply services at a highly competitive price when compared with other world-class cities. Simply visit our website for tariff details. 4. Can a data centre meet the Tier 4 standard when being served by HK Electric? Yes, as long as the data centre is served by two utility feeds from different substations of the same power company, this will satisfy the Tier 4 requirements. 8

10 Collaboration with Government and Data Centre Operators To further support the development of data centres in Hong Kong, HK Electric works closely with the Office of the Government Chief Information Officer and InvestHK. We also actively collaborate with data centre operators for joint promotion of the industry. With its world-class supply reliability and excellent customer service, we are confident of choosing HK Electric as our partner in setting up our data centres in Hong Kong. Mr. Y.C. Lee Head of Data Centre HGC GlobalCentre Contact Us Data centre owners or operators interested in setting up data centres on Hong Kong Island are welcome to contact our dedicated team for assistance: datacentre@hkelectric.com Enquiry Hotline : (852) Facsimile : (852) Address : Website : Group Commercial Division HK Electric 9/F Hongkong Electric Centre 44 Kennedy Road Hong Kong 9 R0( )