Quantified benefits of Human Centric Lighting
|
|
|
- Lesley Thompson
- 9 years ago
- Views:
Transcription
1 Human Centric Lighting Quantified benefits of Human Centric Lighting Final Results Frankfurt, April 2015
2 Disclaimer A.T. Kearney is acting as a strategic advisor for LightingEurope, the ZVEI and their member companies (the Client ) at the request of the Client and under the terms and conditions of our engagement letter. The Study was prepared for the sole use of Client and the provision of this information is for information purposes only. A.T. Kearney s views expressed in the Study are based upon A.T. Kearney s professional experience and judgment. In rendering its advisory service, A.T. Kearney has assumed that the information given to AT Kearney s project team, be it orally or in writing, is true and correct and that AT Kearney has not been deprived of information. Furthermore, the Study contains statements related to the Client s future business and financial performance and future events or developments involving the Client that may constitute forward-looking statements. Such statements are based on the current expectations for and certain assumptions of the Client s business, and are, therefore, subject to certain risks and uncertainties. A variety of factors, which are beyond A.T. Kearney s control, affect the Client's operations, performance, business strategy and results and could cause the actual results, performance or achievements of the Client to be materially different from any future results, performance or achievements that may be expressed or implied by such forward-looking statements or anticipated on the basis of historical trends. Any results that will actually be achieved, will depend upon the detailed circumstances existing at the time and on the way any operational changes are implemented by the Client or its customers. A.T. Kearney therefore, while being responsible for providing advice according to best industry practice, shall not be responsible for the realization of any estimated improvements or savings or any other results. A.T. Kearney makes no representation (whether express or implied) or warranty regarding the suitability and completeness of the information in the Study and that matters which may affect third parties are not addressed in the Study and any liability is therefore hereby expressly excluded.. Furthermore A.T. Kearney is under no duty to update or revise the Study in any way. The information contained in the Study is subject to change, completion or amendment without notice. Any reliance the Recipient chooses to make on the information and the Study provided by A.T. Kearney is a matter of Recipient s judgment exclusively and independently. Accordingly, Recipient hereby releases and waives any claims Recipient might otherwise have against A.T. Kearney resulting from any use Recipient might choose to make in respect of the information and the Study. The Recipient shall keep this Study, and the information contained herein, confidential. A.T. Kearney 10/ /44194d 2
3 For the first time, the quantified benefits of Human Centric Lighting have been estimated Executive summary Human Centric Lighting is the inclusion of visual and non-visual (biological) needs of humans in the design of lighting applications. Our project aimed at delivering arguments for the use of human centric lighting from a customer perspective and simulated segment-specific economic benefits on micro and macro level On the micro level (perspective of individual investors, e.g. facility owners): Most significant quantified benefits are realized in industrial segments due to the dominant impact of productivity increases Medical and elderly care segments show less attractive quantified benefits, as most savings cannot be realized by the investor, but by other stakeholders, e.g. insurance companies On the macro level (perspective of the general public, e.g. health insurances): Macro level simulations yield Human Centric Lighting effects for Europe in 2020 of up to 0.87 bn assuming a realistic market penetration 1 and 12.8 bn if the 2020 lighting market was fully penetrated by Human Centric Lighting In most segments, benefits for owners and investors dominate However, additional social and public benefits can also justify Human Centric Lighting markups and requires more studies to convert several estimated benefits into scientifically confirmed benefits 1. As estimated in the market study Human Centric Lighting: Going beyond energy efficiency by ZVEI, Lighting Europe and A.T. Kearney Source: A.T. Kearney A.T. Kearney 10/ /44194d 3
4 Content Introduction and overview Quantified benefits of Human Centric Lighting Micro level benefits Macro level benefits A.T. Kearney 10/ /44194d 4
5 Introduction and overview A.T. Kearney 10/ /44194d 5
6 Non-visual (biological) effects of human centric lighting can be clustered along three groups Non-visual (biological) effects Effect Definition Examples Feelings Mood Emotional state describing positive or negative disposition that is influenced by personality traits, sleep, (social) context and behavior Energize Bringing the body and mind into a state of general wakefulness and readiness for activities Affective state, prevented depression, prevented anxiety Raised level of activation, vitality Relaxation The emotional state of low tension and low emotional pressure, while feeling at ease Reduced level of activation, reduced stress Functioning Alertness The state of active attention by high sensory awareness Increased concentration, vigilance, accident & error prevention Health Cognitive performance Sleep-wakecycle Mental performance, that include working memory, producing and comprehending language, learning, reasoning, problem solving, complex reaction, decision making A stable 24 hour rhythm of rest and activity, controlled by the biological clock of an individual, is essential for optimized functioning during daytime and a good and recovering sleep at night. Thus it supports a robust health. Improved memory, learning, creativity, motivation Disease/disorder prevention, treatment and alleviation (a.o. dementia, SAD, ADHD, schizophrenia, sleep disturbances), social jetlag, chronomedication, better healing environments 1. ADHD: Attention Deficit Hyperactivity Disorder, SAD: Seasonal Affective Disorder, DSPD: Delayed Sleep-Phase Disorder Source: WG Light for Life, A.T. Kearney A.T. Kearney 10/ /44194d 6
7 We differentiated seven indoor segments for further analysis Relevant application segments for human centric lighting Industrial (Repetitive) Repetitive, manual work, e.g. piecework with little to no automation Focus on day shifts Medical Hospitals, in particular corridors, recreation and ward rooms Focus on patients (and medical staff) Industrial (Advanced) Advanced manual work with little to some automation, e.g. tool making Focus on day shifts Residential (Elderly Care) Care homes for elderlies with and without physical constraints Focus on elderlies (and staff) Office Desk work in dedicated office areas/buildings Excluding home offices Residential (Homes) Both own and rented flats and houses All income segments Including home offices Education Classrooms in primary (6-12 yrs) and high schools (12-18 yrs) Focus on students (and teachers) Source: ELC, A.T. Kearney, Thinkstock A.T. Kearney 10/ /44194d 7
8 We simulated segment-specific economic benefits on micro and macro level Model overview Input parameters Non-visual (biological) benefits Energize Alertness Cognitive performance Circadian stability Sleep quality Mood Relaxation Other, e.g. Labor costs Typical error rates Investment needs Calculation model Micro model Covering the perspective of individual investors, e.g. facility owners Based on use cases with exemplary quantities Macro model 1 Covering the perspective of the general public, e.g. health insurances Extrapolated to 2020 market size based on previous market study Segment profiles Use case description Key selling arguments incl. main drivers (e.g. error rates, productivity) Micro level benefits Macro level benefits Key assumptions 1. Scope of the macro model is Europe. It shows the benefits of new and renovated lighting installations in 2020 (1) at a realistic penetration rate and (2) at 100% penetration rate, if all new and renovated European lighting installations in 2020 would use Human Centric Lighting Source: WG Light for Life, Lighting Europe & ZVEI (2013) Human Centric Lighting: Going Beyond Energy Efficiency, A.T. Kearney A.T. Kearney 10/ /44194d 8
9 Quantified benefits of Human Centric Lighting Micro level benefits Macro level benefits A.T. Kearney 10/ /44194d 9
10 On the micro level, most significant effects from Human Centric Lighting are realized in industrial segments Micro level benefits of Human Centric Lighting Human Centric Lighting benefits vs. LED lighting in k Industrial - Repetitive Industrial - Advanced Office 111 Education ,160 # of people in use case 750 workers 1,000 workers 200 office employees 1,000 students, 80 teachers Annual benefits/ annual electricity costs Medical 323 1,000 beds, 1,500 employees 1.9 Residential - Elderly Care Residential - Homes 21 No micro level effects calculated 100 beds, 63 employees N/A 3 N/A Macro level effects of Human Centric Lighting require further justification from scientific long-term studies to confirm the benefits 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 10
11 For repetitive tasks in industrial settings, effects from Human Centric Lighting are dominated by productivity increases Industrial (Repetitive) Micro level effect Quantified Human Centric Lighting benefits (annualized, in k) 42 LED lighting Total annual electricity costs 13 Markup for Description of use case and key assumptions Factory with 750 workers executing highly repetitive tasks such as assembling electronic products To have an effect in the industrial setting a 2000 lux setup is considered for Human Centric Lighting 1 operation per minute, contributing 0.91 revenue each with a contribution margin of 30% Average error rate of 1% 54 Labor cost per worker per month: Less benefits More productivity Annualized benefits Less absence Improved retention Reasoning for benefits Less errors accidents More productivity (4.5% vs. LED lighting), less errors (1%) and less accidents (1%) due to increased alertness and energizing effect 1% less sick days and 1 year improved retention due to higher physical robustness (mid- to longterm effect) Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 11
12 For advanced manual tasks, effects from Human Centric Lighting are very attractive due to high revenue contribution Industrial (Advanced) Micro level effect Quantified Human Centric Lighting benefits (annualized, in k) LED lighting Total annual electricity costs Markup for 2,160 2, benefits 2,116 More productivity Annualized benefits 18 Less absence 22 Improved retention 4 Less errors 0 Less accidents Description of use case and key assumptions Factory with 1000 workers executing repetitive, but advanced tasks, such as metal machining To have an effect in the industrial setting a 2000 lux setup is considered for Human Centric Lighting 0.5 operations per minute, contributing 2.56 revenue each with a contribution margin of 35% Average error rate of 2% Labor cost per worker per month: 2,954 Reasoning for benefits More productivity (4.5% vs. LED lighting), less errors (2%) and less accidents (2%) due to increased alertness and energizing effect 1% less sick days and 1 year improved retention due to higher physical robustness (mid- to longterm effect) Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 12
13 In the office segment, increased productivity can result in significant labor cost savings Office Micro level effect Quantified Human Centric Lighting benefits (annualized, in k) Total annual electricity costs Annualized benefits 7 LED lighting 2 Markup for benefits 94 More productivity 4 Less absence 13 Improved retention Description of use case and key assumptions Office with 200 employees executing desk work, such as accounting department of a manufacturing firm 3600 m 2 office space, 2600 m² relevant for Human Centric Lighting 4000 monthly labor costs per employee Initial productivity of 85% 11.7 average sick days per employee per year Recruitment costs per employee in % of labor costs: 10% # of days to reach full productivity for a new employee: 60 Reasoning for benefits % productivity due to increased alertness and energizing effect (~ extra output worth 2 hours per month) some research even justifying productivity increases of up to 19% - 1% sick days due to better well-being + 1 year duration of employees staying Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 13
14 In the educational segment, public cost savings for ADHD and healthcare of normal students are the main benefits Education Micro level effect Quantified Human Centric Lighting benefits (annualized, in k) 8 LED lighting Total annual electricity costs 2 Markup for 11 Human Centric Lighting benefits 4 Increased GDP 11 Healthc. (pupils) Annualized benefits 16 Education costs (ADHD) 2 Healthc. (ADHD) 5 1 Healthc. Healthc. Improved Less psychol. (teachers) retention absence (teachers) (teachers) (teachers) 3 0 Description of use case and key assumptions School with 1000 students and 80 teachers 2780 average monthly labor cost per teacher 5.3% of pupils suffering of ADHD, thereof only 50% treated medically 11.7 sick days per teacher, thereof 25% due to mental disorders (stress, burnout, etc.) Public extra educational costs per ADHD pupil: 6,000 Reasoning for benefits GDP increase due to 15% improved cognitive performance of affected pupils 2 10% reduced healthcare and education costs due to less ADHD effects 18% improved treatment efficacy for mental disorders + 2 years duration of employees staying Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research, 2. Effect broken down to single school from macro model. Too small to be quantified as a share of total European GDP A.T. Kearney 10/ /44194d 14
15 In the medical segment, several effects are expected, but are not well researched yet Medical Micro level effect Quantified Human Centric Lighting benefits (annualized, in k) 134 LED lighting Total annual electricity costs 40 Markup for 174 Description of use case and key assumptions benefits 116 Better wellbeing (patients) Annualized benefits 58 Improved drug efficacy 29 Shorter therapy times Reasoning for benefits 36 Less absence (nurses) 84 Improved retention (nurses) Hospital with a capacity of 1,000 beds and 1,500 employees 100k m 2 floor space, 48k m² relevant for Human Centric Lighting Capacity utilization of 75% Average stay of 7 days per patient, i.e. ~39,000 patients per year Average diagnostic related flat rate: 3,000 Average sick days per employee: 11.7 Share of medication cost of diagnostic related flat rate and of total average health care costs: 20% + 0.1% capacity utilization due to better well-being of patients (higher attractiveness for new patients) % treatment costs due to reduced treatment times % medication costs due to higher drug efficacy - 1% sick days (nurses) due to better well-being + 2 years duration of employees staying Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 15
16 For retirement homes, capacity utilization can significantly improve due to better well-being of residents Residential (Elderly Care) Micro level effect Quantified Human Centric Lighting benefits (annualized, in k) Total annual electricity costs Annualized benefits 6 LED lighting 2 Markup for benefits 6 Better wellbeing (patients) 12 Improved drug efficacy 1 Less absence (nurses) 2 Improved retention (nurses) Description of use case and key assumptions Retirement home with 100 beds, 90 inhabitants and 63 employees implies an intensive care setting 3,000 m 2 floor space, 2,010 m² relevant for Human Centric Lighting Fee per patient per year: 30,000 Capacity utilization of 90% Gross contribution margin of 45% 2,568 monthly labor cost per employee 0.15 falls per bed per year Reasoning for benefits + 0.5% capacity utilization due to fewer accidents and better well-being of patients (higher attractiveness for new patients) Higher effect than in medical care, because patients and their relatives actively chose the care facility + 1% capacity utilization due to reduced medication levels (higher attractiveness for new patients) Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 16
17 Typical consumer expenditures indicate willingness to spend ~ EUR p.a. for healthy lifestyle products Residential (Homes) Micro level effect Description of use case Competing spend 3 (Annually per person, in ) Rented/owned houses/flats with 2.3 inhabitants per household 90 m² average floor space per household Thereof 67% or 60.3 m 2 relevant for Human Centric Lighting Fitness center Dietary supplements Bio vs. Normal groceries Health devices for iphone Description of use case and key assumptions 275 annual spend for Human Centric Lighting installation incl. electricity costs per person 2 30 monthly spending on gym 0.81 daily spending on dietary supplements like vitamins, fish oil and glucosamine 30% mark-up for bio food on a 100 basket 200 for smartphone gadget, that lasts 2 years Reasoning for benefits Hardly quantifiable economic effects for residential customers (long-term nature, healthcare costs covered by health insurance and/or employers) Human Centric Lighting should be regarded as a healthy lifestyle product like sports and healthy nutrition by consumers, but there is a need for consumer education Little evidence of residential customers buying lighting solutions based on quantification of economic benefits 1. Benefits highly sensitive to underlying assumptions, some of them needing further research, 2. Based on 10 year product life time, 3. Other consumer expenditures, which are potentially competing with/substituting human centric lighting A.T. Kearney 10/ /44194d 17
18 Quantified benefits of Human Centric Lighting Micro level benefits Macro level benefits A.T. Kearney 10/ /44194d 18
19 At realistic market penetration macro simulations yield Human Centric Lighting effects up to 0.87 bn in 2020 in Europe Macro level effects of Human Centric Lighting in 2020 (in mn) Scientifically confirmed benefit Expected benefit Different set of assumptions for Education hampering comparability and additivity Industrial (Repetitive + Advanced) Office Education Medical Residential - Elderly Care Residential - Homes Total GDP increase Realistic penetration rate at % 13% 10% 20% 20% 2% 7% Macro level effects of Human Centric Lighting require further justification from scientific long-term studies to confirm the benefits 1. Benefits are highly sensitive to the underlying assumptions, especially effects of Human Centric Lighting, which mostly needs further research A.T. Kearney 10/ /44194d 19
20 At full market penetration macro simulations yield Human Centric Lighting effects of up to 12.8 bn in 2020 in Europe Macro level effects of Human Centric Lighting at 100% market penetration in 2020 (in mn) Scientifically confirmed benefit Annual benefits/ annual electricity costs 5,833 5, Industrial (Repetitive + Advanced) Expected benefit 1, Office 3,139 1,603 1,536 Education Different set of assumptions for Education hampering comparability and additivity Medical Residential - Elderly Care 2, ,336 Residential - Homes 12,841 7,578 5,263 Total GDP increase Macro level effects of Human Centric Lighting require further justification from scientific long-term studies to confirm the benefits 1. Benefits are highly sensitive to the underlying assumptions, especially effects of Human Centric Lighting, which mostly needs further research A.T. Kearney 10/ /44194d 20
21 On a macro level, benefits for industrial owners and investors dominate additional public benefits are negligible Industrial (Repetitive+Advanced) Macro level effect Long-term quantified Human Centric Lighting benefits (annually, in mn) 118 LED lighting Total annual electricity costs 35 Markup for 153 5,833 5, benefits Annualized benefits 5,200 5, Investor benefits 574 Healthcare (general) 59 Healthcare (less accidents) Description of use case and key assumptions Reasoning for benefits 100% Human Centric Lighting market penetration in the industrial segment in 2020 (all relevant new and renovated floor space equipped with Human Centric Lighting) About 20% highly repetitive, 60% more advanced and 20% fully automated industrial work in Europe > 25 mn workers affected in Europe by new and renovated lighting installations in 2020 Average healthcare costs per worker of 2,171 p.a. Micro level investor benefits are extrapolated to Human Centric Lighting market size in 2020 at 100% penetration Benefits dominated by productivity increases 1% savings on general healthcare due to higher physical robustness of employees (mid- to longterm effect) Savings on healthcare for work accidents due to increased alertness and energizing effect Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 21
22 In offices, significant additional benefits are realized for the public healthcare system Office Macro level effect Long-term quantified Human Centric Lighting benefits (annually, in mn) 61 LED lighting Total annual electricity costs 18 Markup for 79 1, benefits Annualized benefits Investor benefits 368 Healthcare (general) Description of use case and key assumptions 100% Human Centric Lighting market penetration in the office segment in 2020 (all relevant new and renovated floor space equipped with Human Centric Lighting) >17 min office employees affected by new and renovated lighting installations in 2020 Average sick days per office employee of 11.7 day p.a. Average healthcare costs per office employee of 2,171 p.a. Reasoning for benefits Micro level investor benefits are extrapolated to Human Centric Lighting market size in 2020 at 100% penetration Benefits dominated by productivity increases 1% savings on general healthcare costs due to higher physical robustness of employees (mid- to long-term effect) Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 22
23 In the educational segment, public cost savings for ADHD and healthcare of normal pupils are the main benefits Educational Macro level effect Long-term quantified Human Centric Lighting benefits (annually, in mn) 607 LED lighting Total annual electricity costs 182 Markup for 789 Description of use case and key assumptions 3,139 1,603 1,536 benefits 288 Increased GDP 792 Healthc. (pupils) Annualized benefits 1,161 Education costs (ADHD) 155 Healthc. (ADHD) Reasoning for benefits Healthc. Healthc. psychol. (teachers) (teachers) Improved Less retention absence (teachers) (teachers) 100% of European pupils and teachers exposed to Human Centric Lighting solutions 2 2,780 average monthly labor cost per teacher 5.3% of pupils suffering of ADHD, thereof only 50% treated medically 11.7 sick days per teacher, thereof 25% due to mental disorders (stress, burnout, etc.) Public extra educational costs per ADHD pupil: 6, % GDP increase due to 15% improved cognitive performance of affected pupils 10% reduced healthcare and education costs due to less ADHD effects 18% improved treatment efficacy for mental disorders + 2 years duration of employees staying Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research, 2. Different from other macro cases, where the potential based on 2020 market size is shown. For educational the full long-term cumulative potential is shown. A.T. Kearney 10/ /44194d 23
24 In the medical segment, additional benefits are realized for the public healthcare system Medical Macro level effect Long-term quantified Human Centric Lighting benefits (annually, in mn) 21 LED lighting Total annual electricity costs 6 Markup for benefits Annualized benefits Investor benefits 51 Healthcare (general) 12 Healthcare (less accidents) Description of use case and key assumptions Reasoning for benefits 100% Human Centric Lighting market penetration in the medical segment in 2020 (all relevant new and renovated floor space equipped with Human Centric Lighting) > 2.3 mn medical employees affected by new and renovated lighting installations in 2020 ~ 180,000 serious hospital accidents by affected patients per year in Europe 7,200 average healthcare costs per hospital accident Average healthcare cost per medical employee of 2,171 p.a. Micro level investor benefits are extrapolated to Human Centric Lighting market size in 2020 at 100% penetration 1% savings on general healthcare costs due to higher physical robustness of employees (mid- to long-term effect) 1% less accidents (e.g. falls) due to increased alertness by patients and staff reduces public healthcare costs Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 24
25 In elderly care, there could be significant additional benefits for the public healthcare system Residential (Elderly care) Macro level effect Long-term quantified Human Centric Lighting benefits (annually, in mn) 8 LED lighting Total annual electricity costs 2 Markup for benefits Investor benefits Annualized benefits 26 Healthcare (general patients) 32 Healthcare (falls) 2 Healthcare (impr. drug eff.) 20 Healthcare (general staff) Description of use case and key assumptions 100% Human Centric Lighting market penetration in elderly care segment in 2020 (all relevant new and renovated floor space equipped with Human Centric Lighting) > 1 mn patients affected by new and renovated lighting installations in 2020 > 0.9 mn elderly care employees affected by new and renovated lighting installations in 2020 Average healthcare costs per capita of 2,171 p.a. Average healthcare costs per elderly of 2,497 p.a. (incl. 499 medication costs) Annual electricity costs Scientifically confirmed benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research Expected benefit Reasoning for benefits Micro level investor benefits are extrapolated to Human Centric Lighting market size in 2020 at 100% penetration 2.5% reductions in accidents (falls) due to increased alertness by patients and staff 1% saving on general healthcare costs for patients and nurses, due to higher physical robustness A.T. Kearney 10/ /44194d 25
26 In the residential segment, additional benefits are mainly driven by the deferred need for institutional care Residential (Homes) Macro level effect Long-term quantified Human Centric Lighting benefits (annually, in mn) Total annual electricity costs Annualized benefits ,336 2, ,235 LED lighting Markup for benefits Healthcare Longer life at home Description of use case and key assumptions 100% Human Centric Lighting market penetration in residential (home) segment in 2020 (all relevant new and renovated floor space equipped with Human Centric Lighting) > 4.5 mn affected residents in Europe (that are retired, stay at home and are significantly exposed to Human Centric Lighting) Average time in elderly care facility: 3 years with basic lighting, 2 years with LED lighting (because elderlies can see better at home and have less accidents) Average public cost per patient in public care facility: 12,000 p.a. Reasoning for benefits Big benefit for public care costs, because residents can reduce their average time in elderly care from 2 to 1.9 years due to increased physical robustness. Assuming that 40% of affected residents will eventually go into an elderly care facility 1% savings on general healthcare costs for affected residents, due to higher physical robustness Annual electricity costs Scientifically confirmed benefit Expected benefit 1. Benefits highly sensitive to underlying assumptions, some of them needing further research A.T. Kearney 10/ /44194d 26
27 A.T. Kearney is a global team of forward-thinking partners that delivers immediate impact and growing advantage for its clients. We are passionate problem solvers who excel in collaborating across borders to co-create and realize elegantly simple, practical, and sustainable results. Since 1926, we have been trusted advisors on the most mission-critical issues to the world s leading organizations across all major industries and service sectors. A.T. Kearney has 58 offices located in major business centers across 40 countries. Americas Atlanta Bogotá Calgary Chicago Dallas Detroit Houston Mexico City New York San Francisco São Paulo Toronto Washington, D.C. Asia Pacific Bangkok Beijing Hong Kong Jakarta Kuala Lumpur Melbourne Mumbai New Delhi Seoul Shanghai Singapore Sydney Tokyo Europe Amsterdam Berlin Brussels Bucharest Budapest Copenhagen Düsseldorf Frankfurt Helsinki Istanbul Kiev Lisbon Ljubljana London Madrid Milan Moscow Munich Oslo Paris Prague Rome Stockholm Stuttgart Vienna Warsaw Zurich Middle East and Africa Abu Dhabi Dubai Johannesburg Manama Riyadh A.T. Kearney 10/ /44194d 27
DHL Global Energy Conference 2015 Outsourcing logistics Enhancing innovation or increasing risk?
DHL Global Energy Conference 2015 Outsourcing logistics Enhancing innovation or increasing risk? Introduction to panel discussion Houston, October 13 th What has happened since the last DHL conference?
Indian E-Retail Congress 2013
The Retail Track The Omni Channel Retail Supply Chain Indian E-Retail Congress 2013 Subhendu Roy Principal Consumer Industries and Retail Practice 15 February, 2013 Disclaimer This document is exclusively
Freight Forwarders: Thinking Outside the Box
Freight Forwarders: Thinking Outside the Box Given its size, profitability, and expected growth rates, freight forwarding is among the most attractive segments in the North American transportation services
The Data Center of the Future: Creating New Jobs in Europe
The Data Center of the Future: Creating New Jobs in Europe New data centers will create hundreds of thousands of new jobs for Europe by 2020. But there is work to be done to capture this opportunity fully.
How CPG manufacturers and retailers can collaborate to create offers that will make a difference. Implications of the Winning with Digital Study
Implications of the Winning with Digital Study How CPG manufacturers and retailers can collaborate to create offers that will make a difference 1 To shed light on retailers shift from traditional to digital
How to Become a Procurement Champion
How to Become a Procurement Champion What is the secret to building a prosperous, valuedriven procurement organization? A holistic procurement transformation (HPT), and the right balance between your business
SOCIAL MEDIA STRATEGY EXECUTION 10 STEPS DIGITAL SERIES
SOCIAL MEDIA STRATEGY EXECUTION 10 STEPS DIGITAL SERIES LIFESTYLE AS BASE FOR CONSUMPTION A strategy that pays off for your business Social Media can be crucial for digital business success if used strategically
at the pace of business Leadership development In-house programs available! The Leadership Express Series Ottawa, ON
Africa Cape Town Johannesburg Pretoria Asia Bangkok Beijing Ho Chi Minh City Hong Kong Jakarta Kuala Lumpur Mumbai New Delhi Seoul Shanghai Shenzhen Singapore Tokyo Europe Amsterdam Athens Barcelona Berlin
Internet of Things, a key lever to reduce CO 2 emissions
COP21 Internet of Things, a key lever to reduce CO 2 emissions November 13 th, 2015 Exponential technologies combined with Internet global model drive a new industrial revolution: the Internet of Thing
SRM How to maximize vendor value and opportunity
Operations Excellence: Supplier Relationship Management SRM How to maximize vendor value and opportunity 27th November 2014 Zagreb DDr. Michael Strohmer, Partner, A.T. Kearney [email protected]
Global Real Estate Outlook
Global Real Estate Outlook August 2014 The Hierarchy of Economic Performance, 2014-2015 China Indonesia India Poland South Korea Turkey Australia Mexico United Kingdom Sweden United States Canada South
Digital Infrastructure and Economic Development. An Impact Assessment of Facebook s Data Center in Northern Sweden executive summary
Digital Infrastructure and Economic Development An Impact Assessment of Facebook s Data Center in Northern Sweden executive summary The Boston Consulting Group (BCG) is a global management consulting firm
Opportunities for Action in Consumer Markets. To Spend or Not to Spend: A New Approach to Advertising and Promotions
Opportunities for Action in Consumer Markets To Spend or Not to Spend: A New Approach to Advertising and Promotions To Spend or Not to Spend: A New Approach to Advertising and Promotions Trying to outshout
Coaching Executives: Building Emotional Intelligence
IMPACT STORY Coaching Executives: Building Emotional Intelligence How a Global Airline Developed Emotionally Intelligent Leaders via an Integrated Coaching Solution The Challenge The Columbia Leadership
Opportunities for Action in Financial Services. Sales Force Effectiveness: Moving Up the Middle and Managing New Prospects
Opportunities for Action in Financial Services Sales Force Effectiveness: Moving Up the Middle and Managing New Prospects Sales Force Effectiveness: Moving Up the Middle and Managing New Prospects Good
Human Resources Specialty Practice. www.stantonchase.com
Human Resources Specialty Practice www.stantonchase.com Established in 1990, Stanton Chase has grown to be ranked among the leading global executive search firms as rated by all major industry market research
Fact sheet DTZ Fair Value Index TM methodology
Fact sheet DTZ Fair Value Index TM methodology DTZ Fair Value Index TM launched to measure investor opportunity in world s commercial property markets First ever forward-looking commercial property value
Phoenix Agenda Inside Tomorrow s Retail Bank
Presentation Phoenix Agenda Inside Tomorrow s Retail Bank eco Kompetenzgruppe E-Commerce Frankfurt, 24. September 2012 Christian Weiß, A.T. Kearney The role of technology in next generation retail banking
What Makes Cities Successful Randstad on the World Stage
What Makes Cities Successful Randstad on the World Stage 1966 7 World Cities London Moscow New York Paris Randstad Rhein-Ruhr Tokyo Today: JLL City Commercial Attraction Index Top 20 Population Economic
Opportunities for Action in Industrial Goods. Winning by Understanding the Full Customer Experience
Opportunities for Action in Industrial Goods Winning by Understanding the Full Customer Experience Winning by Understanding the Full Customer Experience The old adage What gets measured gets done is fine
Opportunities for Action. Achieving Success in Business Process Outsourcing and Offshoring
Opportunities for Action Achieving Success in Business Process Outsourcing and Offshoring Achieving Success in Business Process Outsourcing and Offshoring The list of companies that have launched efforts
Ken Favaro Ashish Jain Samuel Bloustein. Small Business Banking Customers An Attractive Segment for Organic Growth
Leading Research Paul Hyde Ken Favaro Ashish Jain Samuel Bloustein Small Business Banking Customers An Attractive Segment for Organic Growth Small Business Customers Are Among the Most Profitable Segments
seeing the whole picture HAY GROUP JOB EVALUATION MANAGER
seeing the whole picture SM HAY GROUP JOB EVALUATION MANAGER for organizations of any size, job evaluation can be a complex task. hay group job evaluation manager sm (jem) builds hay group s class-leading
Opportunities for Action in Financial Services. Growing Profits Under Pressure: Integrating Corporate and Investment Banking
Opportunities for Action in Financial Services Growing Profits Under Pressure: Integrating Corporate and Investment Banking Growing Profits Under Pressure: Integrating Corporate and Investment Banking
Opportunities for Action in Industrial Goods. The Price Is Right: Optimizing Industrial Companies Pricing of Services
Opportunities for Action in Industrial Goods The Price Is Right: Optimizing Industrial Companies Pricing of Services The Price Is Right: Optimizing Industrial Companies Pricing of Services Industrial companies
ROLE SPECIFICATION INTERNATIONAL FINANCE CORPORATION
ROLE SPECIFICATION for the position of with GENERAL COUNSEL INTERNATIONAL FINANCE CORPORATION AMSTERDAM ATHENS ATLANTA BARCELONA BEIJING BERLIN BOGOTÁ BOSTON BRUSSELS BUDAPEST BUENOS AIRES CALGARY CHICAGO
Opportunities for Action in Technology and Communications. Creating Value in Mobile Telecom: Beyond ARPU
Opportunities for Action in Technology and Communications Creating Value in Mobile Telecom: Beyond ARPU Creating Value in Mobile Telecom: Beyond ARPU After investing huge sums of money in recent years
Goodbye Spokesperson, Hello Steward
Goodbye Spokesperson, Hello Steward The Transformation of Corporate Communications Once heralded as the seat held by the best storyteller in the company, corporate communications is no longer about amplifying
Greater than the Sum of its Parts: Professionalizing the Supervisory Board
Greater than the Sum of its Parts: Professionalizing the Supervisory Board Jörg Thierfelder and Michael Ensser In the current business environment, supervisory boards are responding to significantly higher
Improved Outlook? French Manufacturing Competitiveness Radar 2014/2015. Paris, March 2015
Improved Outlook? French Manufacturing Competitiveness Radar /2015 Paris, March 2015 Roland Berger's manufacturing Competitiveness Radar We are proud to present you the third edition of our survey on French
Aiming for Outsourcing Excellence
by Mike Connolly [email protected] Vinay Couto [email protected] Gil Irwin [email protected] Karl Kellner [email protected] Aiming for Outsourcing Excellence The New Knowledge-Based Outsourcing
Achieving Export Sales Growth
Achieving Export Sales Growth How Enterprise Ireland and its overseas network works with Irish exporting companies Angela Byrne Marketing & Sales Strategy Adviser Enterprise Ireland Finance 4 Growth Workshop
Opportunities for Action. Shared Services in Operations and IT: Additional Complexity or Real Synergies?
Opportunities for Action Shared Services in Operations and IT: Additional Complexity or Real Synergies? Shared Services in Operations and IT: Additional Complexity or Real Synergies? In recent years, many
Seamus McMahon Ashish Jain Kumar Kanagasabai. Redefining the Mission for Banks Call Centers Cut Costs, Grow Sales, or Both
Perspective Amit Gupta Seamus McMahon Ashish Jain Kumar Kanagasabai Redefining the Mission for Banks Call Centers Cut Costs, Grow Sales, or Both Contact Information Chicago Ashish Jain Principal 312-578-4753
Denied Boarding Eligibility
Option 1 Denied Boarding Compensation voucher may be used for a single Emirates operated two sector return journey between Dubai and the adjoining list of cities. (OR) Between Australia & New Zealand or
Be clear about your talent management goals
Take Be clear about your talent management goals It s tough to get talent management right, particularly when market conditions and strategy are in constant flux. But take a whole systems approach to talent
Competing for Small Business P&C Insurance. Strategy for growth
Competing for Small Business P&C Insurance Strategy for growth Property and casualty (P&C) insurance for small businesses is a challenge in today s economy. Growth is slow, prices are falling due to a
Opportunities for Action in Financial Services. Transforming Retail Banking Processes
Opportunities for Action in Financial Services Transforming Retail Banking Processes Transforming Retail Banking Processes The retail banking environment is undergoing major change. Retail banking customers
The World s Most Competitive Cities. A Global Investor s Perspective on True City Competitiveness
The World s Most Competitive Cities A Global Investor s Perspective on True City Competitiveness A report by Site Selection magazine in cooperation with IBM Global Business Services The World s Most Competitive
Real Estate. Expertise of a boutique. Reach of a global firm.
Real Estate Expertise of a boutique. Reach of a global firm. Inside Expertise of a boutique, reach of a global firm 1 Broad global coverage 2 Industry coverage 3 Our search process 4 Proprietary assessment
2015 City RepTrak The World s Most Reputable Cities
REPUTATION LEADERS NETWORK 2015 City RepTrak The World s Most Reputable Cities The World s View on Cities: An Online Study of the Reputation of 100 Cities RepTrak is a registered trademark of Reputation
Customer Relationship. Opportunities for Action in the Pulp and Paper Industry. Management in the Paper Industry
Customer Relationship 2/9/04 1:42 PM Page 1 Opportunities for Action in the Pulp and Paper Industry Customer Relationship Management in the Paper Industry Customer Relationship Management in the Paper
The Theory of Everything in Operations. Achieving operational excellence through interoperability and improved business functions
The Theory of Everything in Operations Achieving operational excellence through interoperability and improved business functions The entire operations arena is ripe for a step change. The thinking on
Next Generation Access Networks. The future of telecommunications in Europe
Next Generation Access Networks The future of telecommunications in Europe Market forces in Europe are driving telecommunications firms to develop higher bandwidth networks that can provide more efficient
01/ 02/ 03/ 04/ 05/ Beyond borders Deloitte Discovery April 23 rd 2015 Cyprus 1 Going beyond borders to move our clients ahead Deloitte Discovery Services - Deloitte Legal 2 The Deloitte
IT 2020: Preparing for the Future
IT 2020: Preparing for the Future The digital revolution has transformed the business world. Digital tools are now ubiquitous in all aspects of commerce, from business processes to services and transactions,
Denied Boarding Eligibility
Option 1 Denied Boarding Compensation voucher may be used for a single Emirates operated two sector return journey between Dubai and the adjoining list of cities. (OR) Between Australia & New Zealand or
India. Doorway to opportunities
India Doorway to opportunities We have the key India s development plays an increasingly active role in the global economy and presents significant business opportunities. As clients manage and explore
The leading adviser in the global education sector
The leading adviser in the global education sector 3 Global Financial Advisory Rothschild stands apart from the competition. What makes Rothschild special as an adviser is that we are: Focused on clients
board solutions litigation support services Executive compensation
board solutions litigation support services Executive compensation i Deep experience, strong partnerships Hay Group s Board Solutions business assists attorneys in various types of engagements that involve
The CPO (Chief Procurement Officer) Agenda 2014. Summary of study results. January 2014
The CPO (Chief Procurement Officer) Agenda 2014 Summary of study results January 2014 Management summary (1/3) Study background and objectives > Companies are acting in an increasingly VUCA world (volatile,
Walid Tohme Jad Bitar. Healthy Links Bringing Interoperability to Healthcare Delivery
Perspective Ramez Shehadi Walid Tohme Jad Bitar Healthy Links Bringing Interoperability to Healthcare Delivery Contact Information Beirut Ramez Shehadi Partner +961-1-985-655 [email protected] Walid
Opportunities for Action in Financial Services. The Business-to-Business Race Is On
Opportunities for Action in Financial Services The Business-to-Business Race Is On The Business-to-Business Race Is On Financial institutions have the chance to play leading and profitable roles in shaping
Global Cities, Present and Future
Global Cities Index and Emerging Cities Outlook Global Cities, Present and Future Today more than ever, global cities need to run just to stand still. Urban leaders who wish to provide their citizens with
Opportunities for Action in Consumer Markets. Fast Is Good, but Smart Is Better
Opportunities for Action in Consumer Markets Fast Is Good, but Smart Is Better Fast Is Good, but Smart Is Better Last spring, the first dot-com failures were reported, and most of them were of so-called
2014 Analyst and Investor Survey:
2014 Analyst and Investor Survey: Trends in the Use of Digital & Social Media by the Investment Community Abu Dhabi Beijing Berlin Brussels Dallas Dubai Frankfurt Hong Kong Johannesburg London Milan Munich
Corporate funding monitor 2015
Corporate funding monitor 2015 The changing face of finance February 2015 2 Corporate funding monitor 2015 A global reaction to a global crisis Global corporate funding by source (USDtn) USD4tn USD3tn
CRITICAL THINKING AT THE CRITICAL TIME CONSTRUCTION SOLUTIONS
CRITICAL THINKING AT THE CRITICAL TIME CONSTRUCTION SOLUTIONS Table of Contents 1 ABOUT FTI CONSULTING 2 CHALLENGES OVERCOME 3 OUR EXPERTISE 4 PROJECT TYPES 5 OUR TEAM ii FTI Consulting, Inc. CONSTRUCTION
Opportunities for Action in Operations. Working Capital Productivity: The Overlooked Measure of Business Performance Improvement
Opportunities for Action in Operations Working Capital Productivity: The Overlooked Measure of Business Performance Improvement Working Capital Productivity: The Overlooked Measure of Business Performance
Building a Customer-Centric Operating Model Aligning Segments, Products, and Channels
Leading Research Paul Hyde Frank Ribeiro Ashish Jain Kumar Kanagasabai Building a Customer-Centric Operating Model Aligning Segments, Products, and Channels Financial Institutions can expect to compete
Follow the Procurement Leaders: Seven Ways to Lasting Results. A.T. Kearney s 2011 Assessment of Excellence in Procurement Study
Follow the Procurement Leaders: Seven Ways to Lasting Results A.T. Kearney s 2011 Assessment of Excellence in Procurement Study Authors John Blascovich, partner, New York [email protected]
An introduction to the Rothschild businesses
An introduction to the Rothschild businesses Introducing the Group The Rothschild Group is one of the world s largest independent financial advisory groups, employing approximately 2,800 people in 40 countries
Opportunities for Action in Financial Services. Untapped Riches: The Myths and Realities of Wealth Management
wealth management FS 09/01 9/13/01 1:41 PM Page 1 Opportunities for Action in Financial Services Untapped Riches: The Myths and Realities of Wealth Management Untapped Riches: The Myths and Realities of
Setting Up Business Operations in Germany: Company Establishment, Corporate Taxation and Incentives
Chris Schmidt - istockphoto Setting Up Business Operations in Germany: Company Establishment, Corporate Taxation and Incentives Udo Sellhast, Senior Manager Tax & Legal Services, Germany Trade & Invest
ROLE SPECIFICATION WORLD FOOD PROGRAMME
MANAGEMENT CONSULTANTS EGON ZEHNDER INTERNATIONAL (SUISSE) SA COURS DE RIVE 10 1204 GENEVA SWITZERLAND TELEPHONE +41 22 849 68 68 FAX +41 22 849 68 78 E-MAIL [email protected] www.egonzehnder.com ROLE
Eight Best Practices for Conducting a Successful General Counsel Search
legal, compliance & regulatory Eight Best Practices for Conducting a Successful General Counsel Search by Catherine Nathan, Jennifer Herrmann, Kimberly Fullerton and David Love The general counsel is a
Guide. Axis Webinar. User guide
Guide Axis Webinar User guide Table of contents 1. Introduction 3 2. Preparations 3 2.1 Joining the visual part 3 2.2 Joining the conference call 3 2.3 Providing feedback and asking questions during a
Generating Serialisation Code with Clang
EURO-LLVM CONFERENCE 12 th April 2012 Wayne Palmer Generating Serialisation Code with Clang 1 INTRODUCTION TO THE QUANTITATIVE ANALYTICS LIBRARY A single C++ library of nearly 10 million lines of code.
Opportunities for Action in Financial Services. The Three Golden Rules of Cross-Selling
Opportunities for Action in Financial Services The Three Golden Rules of Cross-Selling The Three Golden Rules of Cross-Selling Most banks and insurance companies recognize the value to be captured from
cybersecurity dinner 2015
cybersecurity dinner 2015 Discussion Highlights In February 2015, President Obama, speaking at a White House Summit on cybersecurity and consumer protection, declared that the Internet has become a sort
Accessing DC savings: The new rules. www.allenovery.com
Accessing DC savings: The new rules www.allenovery.com 2 2 DCHQ Freedom and choice series: briefing 2 In addition to existing options such as cashing out a small lump sum, buying an annuity or going into
Office Rents map EUROPE, MIDDLE EAST AND AFRICA. Accelerating success.
Office Rents map EUROPE, MIDDLE EAST AND AFRICA Accelerating success. FINLAND EMEA Office Rents H2 212 NORWAY Oslo 38.3 5.4% 7.% 295, SWEDEN Stockholm 44.7 4.5% 3.% 5, Tallinn 13.4 44,2 21. 5.25% 1.% 12,
the next generation of family office leadership
the next generation of family office leadership Many family offices are reaching a critical point of leadership turnover, presenting tough questions about succession and governance. Others, newly established,
The Real Supply Chain Challenge Leadership and Talent Management
The Real Supply Chain Challenge Leadership and Talent Management The best supply chains appear to be complex, precise machines with millions of moving parts that mesh efficiently and function flawlessly.
Opportunities for Action in Information Technology. IT Outsourcing Rediscovered: Getting Your Share This Time Around
Opportunities for Action in Information Technology IT Outsourcing Rediscovered: Getting Your Share This Time Around IT Outsourcing Rediscovered: Getting Your Share This Time Around Is your IT-outsourcing
Dr. Walid Tohme Jad Bitar. Fit for Purpose Developing Enterprise- Wide Electronic Medical Records
Perspective Ramez Shehadi Dr. Walid Tohme Jad Bitar Fit for Purpose Developing Enterprise- Wide Electronic Medical Records Contact Information Beirut Ramez Shehadi Partner +961-1-985-655 [email protected]
AOS STUDLEY OCCUPANCY COST INDEX
AOS STUDLEY OCCUPANCY COST INDEX 2011 THE MEDIAN TOTAL COST PER WORKPLACE PER YEAR BRUSSELS, JUNE 13 TH, 2012 Agenda 1 Welcome 2 Who is AOS Studley? 3 The AOS Studley Occupancy Cost Index 4 2011 OCI figures
MSCI AUSTRALIA SELECT HIGH DIVIDEND YIELD INDEX
INDEX METHODOLOGY MSCI AUSTRALIA SELECT HIGH DIVIDEND YIELD INDEX March 2014 MARCH 2014 CONTENTS 1 Introduction... 3 2 Constructing the MSCI Australia Select High Dividend Yield Index... 4 3 Maintaining
The Global Financial Centres Index 16
Featuring a supplement on Maritime Financial Centres sponsored by Busan Metropolitan City The Global Financial Centres Index 16 SEPTEMBER 2014 1 New York 2 London 3 Hong Kong 5 San Francisco 6 Tokyo 7
