Centile Telecom Applications SAS Differentiate from the PBX crowd by introducing innovative Cloud UC and FMC services to enterprises

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Alexia Butler
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1 Centile Telecom Applications SAS Differentiate from the PBX crowd by introducing innovative Cloud UC and FMC services to enterprises Jean-Charles Collin Product Sales Expert, Centile

2 Key Facts Centile Telecom Applications SAS Plan Delivering cloud based PBX & UCaaS platforms to fixed and mobile service providers & telecom operators 17+ years Multi-Tenant Hosted & Software IP Telephony based on «SIP standard» Initial R&D Center of 8x8 - EGHT: Nasdaq Fast growing: double-digit growth Strong Financial Partner: MVC Capital - NYSE: MVC 50+ operators: Fixed-line, MNOs, MVNOs, VoIPs, ISPs, Cable 500K+ enterprise users in production All sizes and types

3 Our expertise Your Services Desktop Sharing Video Conf Voice Mobility Unified Messaging IM Recording Presence IVR Audio Conf Call Center

4 Global Fast growing: More customers More seats 50+ Service Providers - 500K+ Users 20 countries

5 A specialist with Broad Partner Ecosystem

6 Cloud Telephony and UC trends GrowthMark In North America, 50% of the SMBs moving to IP adopt hosted solutions MZA The cloud telephony market will double from 2013 to 2018 Gartner The Enterprise Unified Communication market is becoming more mature and enters massive adoption phase.

Create value from the cloud (call centers, recording )

7 The cloud UC challenge & opportunity Guarantee Best of breed PBX features on advanced SIP phones Differentiate Create value from the cloud (call centers, recording ) Introduce and Monetize UC Presence, IM, Collab FMC «Mobilize» VAS services

8 Centile ISTRA Platforms ISTRA Mobile A Mobile PBX Service Platform that allows mobile operators and MVNE/Os to provide business customers with advanced features of an office telephone on their mobile handsets. ISTRA SP A SIP based carrier-grade VoIP telephony hosted PBX services platform that allows to gain market share and new revenue streams from a multitude of its applications (enterprise, trunking, residential) ISTRA FMC Router A Mobile Integration Component that allows to smartly interconnect with MNOs/MVNE/Os to deliver Fixe-Mobile Convergence in conjunction with ISTRA SP or 3 rd party VAS platforms

9 Any Service Any Terminal Any Network Istra SP Cloud PBX & UC Short Numbers Group Calls Enterprise Voic Supervision AutoAttendant Queueing Call Screening Selfcare Desktop &Mobile Switchboard Presence & IM Call Center Cloud fixed-mobile convergent services One Number or Converged Numbers Parallel Ringing CLI Management VCC (call continuity between fixed & mobile) Converged Voic PBX Features IVR, CTI, Istra Mobile Cloud mobile PBX & UC Short Numbers(VPN) Redirection Rules Group Calls Enterprise Voic Selfcare Mobile & desktop with enterprise directory Queueing Call Screening Switchboard IVR, CTI Call Center Any 3 Any Service over Any Terminal over Any Network

10 Much more than just a hosted software IPPBX (1/2) Monitoring Billing Provisioning CRM 3 rd party Apps SNMP CDR files Diameter Radius SOAP/ XML REST TAPI XML lib WebServices Centile ISTRA SIP-Trunking AS UC-SIP AS Mobile SCP SIP SIP HTTPS TFTP SCTI CAP MAP MAP SSW SBC SBC FW MSS SMSC HLR SS7 SIP SIP TFTP HTTP(S) HTTPS SCTI 3G 2G PSTN PBX Apps

11 Much more than just a hosted software IPPBX (2/2) ISTRA, a high-density multi-tenant Service Platform Service independence between enterprises 100 entreprises of 5 seats 5 entreprises of 100 seats ISTRA, a Service Platform with centralized multi-tier management and supervision Automatization et industrialization: IS and multi-level portals Upgrade management ISTRA, a redundant Service Platform designed to be hosted Remote management of SIP phones Voice/Video media optimization (LAN/WAN)

12 Multi-tenant, Multi-tier, White-label

13 Enterprise portal - mytelephony

Multi-terminals Multi-numbers Primary business number Choose your primary business number (fixed or mobile) and take the call from any device You can

If you miss a call, you can forward to voicemail, and receive SMS and e-mail notifications Choose your Mobile phone number for personal calls Choose your

14 Multi-terminals Multi-numbers Primary business number Choose your primary business number (fixed or mobile) and take the call from any device You can choose which of your devices ring. You can choose to answer from any device. You can choose to transfer it to a colleague s from your mobile. If you miss a call, you can forward to voic , and receive SMS and notifications Choose your Mobile phone number for personal calls Choose your fixed line number for Business calls Choose your group number for support calls Show your selected identity Choose your calling identity, no matter the device you call from

Because countries and enterprises are not all the same Extension to existing IPBX, converted to federated devices, with Converged IPBX Mobile devices for selected roles/functions and ability to

15 Because countries and enterprises are not all the same Extension to existing IPBX, converted to federated devices, with Converged IPBX Mobile devices for selected roles/functions and ability to use registered IP phones Converged Mobile with Registered IP phones for key functions (conferencing phones, free phone positions). Fully Mobile Enterprise plus softphone (desktop, web and/or mobile)

16 Become fully mobile with ISTRA Mobile Do you still need your desk phone if you are always on the road? You get full PBX features on the mobile You keep your fixed and mobile numbers You choose how and when people reach you. Mobile Centrex is suitable for: Employees who need real mobility. A company that needs to upgrade their legacy PBX but they don t want to invest in new IP phones and equipments. C- level managers who need everything on their finger prints with a single device.

Advanced services (ACD, Conference, CRM) Integration (Outlook,

17 myistra: multi-screen dynamic html5 selfcare Presence and IM Histories (calls, voic , IM) Contacts (Corporate, personnal) Advanced services (ACD, Conference, CRM) Integration (Outlook, Click to Call) Voic (Consult, ) Settings control (FWD, CLI, Language)

18 Collaboration Video Screen sharing File transfer

19 Still a key user interface: the IP Phones & CPEs A broad range of certified SIP devices with auto-provisioning Firmware upgrades, Featured Keys, Presence, MWI

20 Salesforce integration: embedded myistra

21 Systematic call recording - myrecordings

22 Centile, your agile partner Keep control of your customers Differentiate your brand and define your own packages/bundles Manage a large number of customers with limited operations costs Introduce and monetize smoothly Mobility and UC at your pace Leverage a future-proof and flexible SaaS-type pricing model Benefit from the support of a highly skilled team

23 Inbound Call Center - mycallcenter

24 THANK YOU

Build New LTE Revenue Streams with. PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc.

Build New LTE Revenue Streams with Unified Communications PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc. Topics Market Situation Enterprise Mobility Opportunity LTE as a change agent