WRITING A PPROACH LETTERS

Transcription

1 WRITING A PPROACH LETTERS An approach letter is designed to gain access to individals who may or may not provide yo with contacts, leads and information on job opportnities. These letters are sed for bilding networks which may lead to informational interviews. Approach letters are associated with two major job search and distribtion strategies. The first strategy involves condcting an indiscriminate mass mailing of resmes and cover letters to specific individals in yor areas of interest. If yo follow-p yor direct mailing with telephone calls, yo will get reslts. However, the reslts will be more negative* than positive. While some individals report impressive reslts with this version of letter writing, the Exective Career Services Department does not recommend it. *Yo shold never send a resme to a search committee that has a crrent CMAA member employed in good standing in the position yo seek. The second strategy involves selectively writing letters to prospective employers or to individals who might provide yo with sefl job search information and referrals. Normally, yo do not inclde yor resme with this letter. Instead, take yor resme to the informational interview and discss it near the end of the interview. This is done for two prposes: gathering advice on how to improve yor resme getting the interviewer to read yor resme as well as refer it to others who might be interested in yor qalifications. With this second strategy yo tailor the contents of the letter to the recipient. However, certain common rles apply to both letter strategies.

2 RULES 1. Start with a personal statement which connects yo to the reader. If yo lack a personal referral, yo might open with: I am writing to yo becase of yor position as... or Becase of yor experience in..., or We have a common interest in... or Since we are both almni of I thoght... If yo have a referral, yo might start with: Mr., Mrs., Dr., sggested that I contact yo Orient the reader to yor prpose. Explain that yo do not expect the reader to know of any crrent job openings, bt yo wold like his or her help, advice, sggestions, or gidance. Stress yor prpose(s): to get his or her advice on yor career plans, obtain occpational information, or discss ftre work possibilities. Explain yor crrent sitation. 3. Close yor letter by reqesting a brief meeting at a mtally convenient time. Indicate that yo will call in a few days to arrange a meeting. 4. Be clear. Have a specific prpose in mind before writing this letter. 5. Always address the letter to a name, never to a position or title. 6. Make the letter brief, nless there are special reasons for going into detail. 7. Make yor letters warm and personal. Avoid boastfl, aggressive and stereotyped phrases. 8. Careflly proofread for grammatical, spelling or typing errors. 9. Neatly type yor letter. Leave wide margins. 10. Type on good qality bond stationery. Never se erasable, copy machine or onion-skin paper. 11. Keep copies of all correspondence in an efficient filing system for follow-p prposes.

3 WRITING THANK YOU LETTERS (POST INTERVIEW, REJECTION, WITHDRAW, TERMINATE, JOB OFFER ACCEPTANCE) When condcting a job search, yo shold always strive to stand ot from other candidates. A thank yo letter is one of the most effective letters yo can write. Yo normally write this letter within 48-hors following an interview. The standard thank yo letter shold immediately follow a formal job interview. This highlights yor interview discssion and reiterates yor qalifications and contining interest. Thank yo letters also can be sed in other types of sitations, sch as responding to advice over the telephone or a letter of rejection. Thank people for their advice, time and consideration. Some people have actally received a job offer after first being rejected all becase they sent a nice thank yo letter. The thank yo letter in response to a rejection shold follow a similar format as the standard thank yo letter. Express yor gratitde for being considered for the position as well as yor contining interest in working for the clb. Few search committees receive this type of letter. It may leave a lasting impression on the committee who will remember yo for ftre openings. Other types of thank yo letters are also appropriate to write at times. For example, if yo withdraw from consideration for a position or trn down a job offer, send a polite and positive thank yo letter which leaves the door open for ftre consideration. Once yo receive a job offer, send a thank yo letter to yor new Board of Directors. This can be of the most effective letters in getting yo off to a good start and forming a positive and lasting relationship with yor new Board. Since few Board of Directors receive sch letters, yo will stand ot as a thoghtfl and considerate new employee. If yo terminate employment for any reason, consider sending a thank yo letter to yor former Board of Directors. Try to be as positive as possible, even thogh yo may be parting nder strained circmstances. A thank yo letter can clear the air, mend broken fences, generate positive references and leave the door open for ftre consideration. Yo shold write these different types of thank yo letters becase yo want to be remembered in a positive manner. Yo commnicate yor thoghtfl and considerate style. Copled with yor paper qalifications, as evidenced in yor otstanding resme, yo will make a stronger impression that few candidates ever make in their job search.

4 SA MPLE LETTERS 1. Resme Letter 2. Reqesting Information 3. Approach 4. Reqesting Job Search Services 5. Standard Cover Referral 6. Standard Cover Advertised Position 7. Telephone Follow - Up 8. Post Informational Interview 9. Post Job Interview 10. Responding to Rejection 11. Thank Yo Withdrawing 12. Thank Yo Job Offer Acceptance 13. Resignation

5 RESUME LETTER Agst 2, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Yor recently completed renovation of Maple Contry Clb on 156 Contry Clb Drive is well designed and compatible to the needs of the membership. I am particlarly impressed with the interior layot of the clbhose dining facilities, as yor clb annally generates more that $1.5 million in food and beverage sales. I am especially interested in yor clb becase my backgrond is in clb start- p operations and high volme, fine dining food and beverage operations. I know qality food service, and I want to associate with a clb that will flly se my talents. My qalifications inclde: Nine years of food and beverage management experience; the collaboration and development of highly innovative mens reslting in a 21 percent increase in annal food and beverage sales. Three years handling all aspects of renovation - bilding, installation and reconstrction. Established cost control program reslting in savings of five percent liqor costs, six percent in food costs, while simltaneosly improving qality service to members. At present, I am seeking an opportnity to se my skills in developing innovative programs the members of Maple Contry Clb wold enjoy. I wold appreciate an opportnity to meet with yo to discss or mtal interests. I will call yo at the clb next week to arrange a convenient time. I look forward to meeting with yo.

6 RESUME LETTER April 23, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA I jst completed reading the article in Clb Management magazine on cost redctions and allocations. Yor innovate approach to acconting procedres in private clbs is of particlar interest to me becase of my backgrond as a general manager who specializes in the financial management of private clbs.i have sccessflly improved the efficiency to two private clbs in the last 10 years. These improvements inclde: Close monitoring of the cost of sales lowered the overall cost in food from 50 percent down to 38 percent and in beverages from 46 percent to 31 percent. Recommending and/or implementing organizational changes to streamline the clb yet improve member service. Atomating operations (redced head cont). Upgraded antiqated POS compter system. With the nmber one rated private clb in the state of Georgia, I developed a methodology to process the member satisfaction/dissatisfaction srvey as well as monthly spending statements, reslting in prioritized recommendations for clb improvements. This had lead to members increasing their monthly spending by $1500. My formal edcation incldes a HR/M degree from Cornell University. I am seeking a change in employment to a larger, more aggressive clb from where I crrently am. While the majority of my experience has been with private golf clbs, the potential operate as the general manager at a contry clb is of great interest. Althogh negotiable depending pon location and other factors, yo shold know that in recent years, my compensation has been in the range of $85,000 to $100,000. I wold be happy to discss my backgrond in a meeting with yo. If yo have any qestions, do not hesitate to contact me at my home, or clb at. Sincerely yors,

7 REQUESTING INFORMATION Jne 6, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA I was fortnate to have been in the adience this past Febrary when yo gave the keynote speech at the Clb Managers Association Annal Conference. Not only did yor talk hold the entire adience spellbond, bt I fond yor analysis of the ftre of the clb management field to be the most insightfl I have encontered. I am completing the reqirements for my CCM designation and expect to sit for the exam in Janary,. I have not yet decided whether I will remain in my crrent position with my clb or to perse a general manager position in Virginia. Having heard yo speak, I am certain yor insights wold be helpfl to me as I consider this decision. I will be in Williamsbrg over the Jly 4th holiday. I hope that yor schedle will permit yo to meet briefly with me dring that time. In fact, I cold arrange my schedle to remain in Williamsbrg a few days after the holiday if that wold be most convenient for yo. I will call yo next week. I hope we can schedle a meeting at a mtally convenient time. I vale yor opinions and feel certain that talking to with yo will enable me to better plan by ftre in private clb management. James Kiltner

8 A PPROACH LETTER (VACA NCY CANVASSING) Janary 15, Mr. Davis Smith, President Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA I am writing to yo becase yo know the importance of having a knowledgeable, highly motivated, and enthsiastic Clbhose Manager direct the operations of yor fine clbhose. I know becase I have been impressed with yor annal report and membership roster. I am seeking yor advice on how I might prepare for a management opportnity at Maple Contry Clb. I and a private clb management backgrond experience acqired while working in a clb of similar distinction. Within the coming months I hope to locate a new position in the state of Virginia. My demonstrated skills in food and beverage operations, finance and bdget development, member relations and personnel administration have prepared my attain a new Clbhose Manager position. I am seeking a Clbhose Manager position with the intention of eventally moving into a General Manger s position. As I begin a new opportnity search, I am trying to gather as mch information as possible before applying for positions. Cold I take a few mintes of yor time next week to discss my career plans? Perhaps yo can sggest how I can improve my resme which I am now drafting and who might be interested in my qalifications. I will call yo at the clb on Monday to see if sch a meeting can be arranged. I appreciate yor consideration and look forward to meeting yo. James Kiltner

9 A PPROACH LETTER (REFERRAL) September 19, Mr. Anderson Cooper, General Manager Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Dear Mr. Cooper: Jlie McGire sggested that I write to yo in regards to my interests in attaining a Clbhose Manager position. She thoght yo wold be a good person to give me some career advice. I am interested a Clbhose Manager position with a clb specializing in food and beverage service. An Assistant Manager, I have for years of progressive experience in all facets of food and beverage service, from inventory ordering/maintenance to booking banqets to member private parties generating revene in excess of $10,000. I am particlarly interested in improving dining facility design and operations in private clbs. Ms. McGire mentioned yo as one of the most achieved General Managers in the field. Wold it be possible for s to meet briefly? Over the next few months I will be condcting a job search. I am certain yor consel wold assist me as I begin looking for new opportnities. I will call yo at the clb next week to see if yor schedle permits sch a meeting. James Kiltner

10 REQUESTING JOB SEARCH SERVICES March 25, Mr. David Smith, Exective Recriter Exective Search Unlimited 156 Maple Dr. Williamsbrg, VA I nderstand yo specialize in recriting private clb managers in the hospitality field. Dring the past five years, I have been employed at the prestigios Presidential Golf and Contry Clb as a General Manager. I ve had a niqe opportnity to apply Chief Operating Officer skills in the total facility management at Presidential. I plan to leave the clb in the next 18 months. I m interested in the possibility of working with an international private clb in the General Manager capacity. Since this is an area in which yo recrit, I wold appreciate it if yo cold keep my resme on file for ftre reference. Please let me know if yo need and additional information on my backgrond and availability.

11 REQUESTING JOB SEARCH SERVICES May 28, Mr. David Smith, Exective Recriter Exective Search Unlimited 156 Maple Dr. Williamsbrg, PA I am in the process of an employment search. Dring the past seven years I have worked in the field of private contry clb management. I m interested in a senior management position within a private city clb. A friend of mine recommended that I contact yo concerning yor clb transition services. She mentioned yo were one of the leading firms providing sch career assistance. I wold appreciate if yo wold provide me with information on yor services. I especially need to know how yo operate with clients inclding career conseling, testing and placement services. I wold like to know what types of contractal arrangements I wold be entering for what period of time, the costs of yor services, and how many job interviews and offers I might expect dring the contract period. I wold also appreciate it if yo cold provide me with the names and telephone nmbers of three former clb managers who have sccessflly sed yor services. I enclose a copy of my resme for yor reference. I have a strong food and beverage and membership marketing backgrond which I need to relate to a senior private clb management position. Please let me know if the services of yor company wold be appropriate for someone with my backgrond.

12 COV ER LETTER (REFERRAL) October 5, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Darlene Textron, the General Manager of Ble Springs Contry Clb, informed me that yo are looking for someone to direct the operations of yor clb. I enclose my resme for yor consideration. Dring the past 10 years I have managed and implemented a variety of membership programs. I have worked both as a Food and Beverage Director and General Manager and know how to effectively rn the entire private clb facility as well as direct an intense, high level food and beverage operation. I wold appreciate an opportnity to visit with yo and examine yor clb s operations. Perhaps I cold provide yo with a needs assessment prior to an interview. I will call yo next week to make arrangements for a visit. Thank yo for yor consideration.

13 COV ER LETTER (REFERRAL) September 1, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Mr. Ralph Hoghton has informed me that he is retiring as the Chief Operating Officer of Maple Conty Clb. I am writing yo becase I wold like to be considered as a candidate for the position of General Manager at Maple Contry Clb. At yor earliest convenience, I wold like to discss yor clb s needs and my qalifications for this position. I am enclosing my resme, which describes the extensive experience I have accmlated and the variety of responsibilities I have flfilled dring my clb management career. My experience at Maple Contry Clb, where I am crrently serving as general manager, has given me insight into many of the conditions that exist at Maple. Both clbs have an extensive membership campaign in the initial phases and are also in the final stages of clbhose renovation. I thank yo for yor consideration, and appreciate yor protecting the confidentiality of my inqiry. Please call me for more information on my backgrond and experience or to arrange an interview. I can be reached at 804/ dring working hors or at my home at 804/ , sally after 6:30 p.m.

14 COV ER LETTER (RESPONSE TO A DVERTISED POSITION) Febrary 17, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA I enclose my resme in response to yor Febrary 14, listing in the Managerial Openings List for the Clbhose Manager position with Maple Contry Clb. The position interests me for several reasons. My edcation and private clb work experience have prepared me for this position. On May 10, I will sit for the Certified Clb Manager designation, which represents professionalism in the private clb indstry. I have in-depth knowledge in food and beverage operations, finance and bdget development, facility maintenance, and personnel administration; all pre-reqisites for employment at Maple Contry Clb. The position yo otline is one which I feel I can enhance with my hospitality backgrond as well as my active leadership roles in my professional Association involving extensive planning, organizing and commnicating on the chapter level. I am an extremely responsible person who is concerned with clb performance and staff accontability. I wold appreciate opportnity to discss with yo how I might best meet yor needs. I will call yor office next week to inqire abot an interview. Thank yo for yor consideration. James Kiltner

15 COV ER LETTER (RESPONSE TO A DVERTISED POSITION) December 18, 156 Contry Clb Dr. Williamsbrg, VA I am responding to yor advertisement in the Evening Star, December,, for the position of General Manager at a private clb located in Virginia. I wrote to yo on October, abot general manager positions is the metropolitan Richmond area. I have enclosed another resme of my employment history and edcational backgrond. I am very interested in this position. I have been the general manager for two $4 million pls annal revene private clbs for the past 18 years. In addition, I have been a private clb consltant for over two years. Besides my private clb experience, I have been a chapter officer for Clb Managers Association of America for more than 10 years. I believe that all of this experience will enable me to manage the clb as the general manager very sccessflly. I possess the management, marketing, compter, bdgeting, food service operations, personnel, and member relation skills that will have a very positive impact on this clb. I will be in the Williamsbrg area later in the month, so hopeflly, we can meet at the time to discss this position. I look forward to hearing from yo, Mr. Smith, concerning this position. Thank yo for yor time and consideration. Very trly yors,

16 TELEPHONE FOLLOW-UP Jly 17, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Thanks so mch for taking the time to speak with me concerning yor hiring needs. As yo reqested, I enclose my resme for yor reference. While yo may not have an immediate need for an Assistant Manager, I wold appreciate being kept in mind shold the clb s hiring needs change. As I mentioned over the phone, I have membership marketing and food and beverage skills. In addition I have over five years experience in personnel administration and fine dining. I ll check with yo in a few weeks to see if yor personnel sitation has changed. I appreciate yor consideration and look forward to meeting yo at some later date. James Kiltner

17 TELEPHONE FOLLOW-UP March 25, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA I very mch enjoyed talking with yo today abot Maple Contry Clb s need for a General Manager. Or conversation got me thinking abot both yor needs and my ftre. I had no idea John Doe had sggested me a possible candidate for this position. While I remember speaking of John recently abot my interest in another clb, I have not been actively prsing a job change, nor seriosly contemplating a major move within the near ftre. However, yor phone call got me thinking again abot making sch a career move. I enclose a copy of my resme which yo reqested. I have more than 10 years of increasingly responsible clb management experience. Dring the past five years I developed and expanded member marketing programs, implemented a new POS system, and increased overall clb profits. I also have experience in managing a top 10 rated Robert Trent Jones designed golf corse. Yor phone call was clearly the catalyst for rethinking my ftre here at Crest Hill Golf and Contry Clb. I wold appreciate meeting with yo soon to discss how my interests and experience might best benefit Maple Contry Clb. I ll call yo Wednesday afternoon to see if yo are still interested in prsing my candidacy. In the meantime, I will have a chance to do some more thinking abot what I wold like to achieve at Maple Contry Clb. I look forward to meeting yo soon.

18 POST INFORMATIONAL INTERVIEW November 9, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Yor advice was most helpfl in clarifying my qestions on a career in private clb management. I an now reworking my resme and have inclded many of yor thoghtfl sggestions. I will send yo a copy next week. Thanks so mch for taking time from yor bsy schedle to see me. I will keep in contact and follow throgh on yor sggestion to see Jim Robertson abot opportnities with the Smithfield Golf Clb. James Kiltner

19 POST INFORMATIONAL INTERVIEW November 6, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Thank yo for taking the time to meet with me yesterday. I thoroghly enjoyed or meeting and the information yo gave me was most helpfl. I have already contacted three of the people yo sggested I shold talk with and have appointments to meet with them over the next two weeks. The forth person, Joseph Hilmann, is on vacation so I will try to contact him again next week. I wold appreciate it if yo wold keep me in mind if yo talk with someone in the near ftre who is looking for an individal with credentials similar to mine. Talking with yo only made me more anxios to get into the private clb management indstry. As yo sggested, I will keep in toch with yo over the next few weeks and let yo know how my job search is going. James Kiltner

20 POST JOB INTERVIEW Janary 21, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA I appreciate the opportnity to interview with yo today. Having talked with yo and fond ot in greater depth abot the opening yo have, I am more sre than ever that I wold like to work for Maple Contry Clb as General Manager. Having directed all aspects of private clb management at Elmswood Contry Clb, I feel certain I cold bring the kind of leadership to Maple Contry Clb that yo indicate yo need. I also feel certain that nder my spervision it wold be possible to expand the programs withot the need to increase the bdget. In these recessionary times that become a critical consideration. I hope to have the opportnity to help Maple Contry Clb revitalize in membership programs. Please let me know if I may provide andy frther information that will be helpfl as yo make yor hiring decision. I will call yo next Friday, as yo sggested, to see how yor selection process is going.

21 POST JOB INTERVIEW Janary 15, Mr. David Smith, General Manager Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Thank yo for the opportnity to interview yesterday for the Assistant Manager position. I enjoyed meeting yo and learning more abot Maple Contry Clb. Yo have a fine staff and sophisticated approach to member recritment. Yor clb appears to be growing in a direction which parallels my interests and career goals. The interview with yo and the staff at the clb confirmed my initial positive impressions of Maple Contry Clb, and I want to reiterate my strong interest in working for yo. My prior experience as a Dining Room Manager pls my training in food and beverage service wold enable me to progress steadily throgh yor training program and become a prodctive member of yor management team. Again, thank yo for yor consideration. If yo need any additional information from me, please feel free to call. James Kiltner

22 POST JOB INTERVIEW May 13, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Thank yo for a very pleasant and informative interview this afternoon. I enjoyed meeting and talking with yo, Mr. Plliam and Mr. Stephens. Or conversation helped me formlate a more complete pictre of the clb operation at Maple. I admire the skilled and carefl planning that has prodced a tradition of excellence at Maple, and wold like very mch to be a part of that tradition. I know yo are seeking a seasoned professional with the skills to transform yor vision for Maple into a reality. I believe my talents and experience are niqely sited to sch a mission, and I wold relish the opportnity. When I retrned home, I drew p a rogh sketch that I believe incorporates the additional terrace the clb is considering, withot marring the view from the clbhose. I am enclosing the sketch for yor consideration, and I wold be happy to meet with yo again to talk abot how to best implement sch an addition. Please feel free to call me at yor convenience to discss yor needs or my qalifications. I can sally be reached from 9 a.m. to 8 p.m. at 804/ and after work hors at 804/ Thank yo again for yor time and consideration.

23 RESPONDING TO REJECTION Febrary 23, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Thank yo for giving me the opportnity to interview for the General Manager position. I appreciate yor consideration and interest in me. I learned a great deal from or meetings. Althogh I am disappointed in not being selected for yor crrent vacancy, I want yo to know that I appreciated the cortesy and professionalism shown to me dring the entire selection process. I enjoyed meeting yo, Alan Jones, and other members of the staff at Maple Contry Clb. My meetings confirmed that Maple Contry Clb wold be an exciting place to work and advance my career. I want to reiterate my strong interest in working for yo. Please keep me in mind shold another position become available in the near ftre. Again, thank yo for the opportnity to interview. Best wishes to yo and yor clb.

24 THANK YOU LETTER (WITHDRAWING FROM CONSIDERATION) December 31, Elmswood, ON Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA It was indeed a pleasre meeting with yo and yor the staff of Maple Contry Clb to discss yor need for a General Manager. Ot time together was most enjoyable and informative. As I discssed with yo dring or meetings, I believe one prpose of preliminary interviews is to explore areas of mtal interest and to assess the fit between the individal and the position. After carefl consideration, I have decided to withdraw from consideration for the position. My decision is based pon several factors. First, the emphasis on member tornaments is certainly needed, bt I wold prefer more balance in my work activities. Second, the position wold reqire more golf corse management than I am willing to accept with my other responsibilities. Third, professional opportnities for my wife wold be very limited in Sotheastern Virginia. I want to thank yo for interviewing me and giving me the opportnity to learn abot yor needs. Yo have a fine membership and staff, and I wold have enjoyed working with them. Best wished in yor search.

25 THANK YOU LETTER (WITHDRAWING FROM CONSIDERATION) Agst 5, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, OH I wold like to take this opportnity to thank yo for the interview on Thrsday morning, and to express my strong interest in ftre employment with yor organization. While I appreciate very mch yor offer for the position of Clbhose Manager, I feel that at this stage of my career I am seeking greater challenges and advancement than the Clbhose Manager level is able to provide. Having worked in clbhose management for over for years, I am confident that my skills will best be applied in a position with more responsibility and accontability. As we discssed, I look forward to talking with yo again in November abot how I might contribte to Maple Contry Clb in the capacity of General Manager.

26 THANK YOU LETTER (ACCEPTING JOB OFFER) Jne 30, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA I wold like to express my appreciation for yor letter offering me the position of General Manager in yor clb at a starting salary of $7,250 per month. I was very impressed with the personnel and facilities at Maple Contry Clb and am writing to confirm my acceptance to work on Agst 1,. Let me once again express my appreciation for yo offer and my excitement abot joining the management staff. I look forward to my association with Maple Contry Clb and feel my contribtions will be in line with the clb s goals of growth and contined sccess.

27 THANK YOU LETTER (ACCEPTING JOB OFFER) October 25, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA This letter will serve as my formal acceptance of yor offer to join Maple Contry Clb as General Manager. I nderstand and accept the conditions of employment which yo explained in yor recent letter. I will contact the personnel department this week to reqest any paperwork I might complete for their records prior to my starting date. Also, I will schedle a physical examination for insrance prposes. I wold appreciate yor forwarding any reading material yo feel might hasten my initiation into the affairs of the clb. Yesterday I tendered my resignation at Green Spring Golf Clb and worked ot a mtally acceptable notice time of eight weeks, which shold allow me ample time to finalize my bsiness and personal affairs here, relocate my family and be ready to work at Maple Contry Clb on schedle. Yo, yor fellow Board members and the staff at Maple Contry Clb have been most professional and helpfl throghot this hiring process. I anxiosly anticipate joining the management staff and look forward to many new challenges. Thank yo for yor confidence and spport. Yors trly,

28 RESIGNATION LETTER (TERMINATING EMPLOYMENT) May 25, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA Please accept this as two months formal notice of my resignation from the employ of Maple Contry Clb. My final date of employment will be Jly 25,. I have thoroghly enjoyed the work environment and professional atmosphere here. The Board gidance, direction and conseling have been the sorce of great personal and career satisfaction to me. The experience and knowledge gained dring my association with Maple has provided significant career growth for which I shall always be appreciative.

29 RESIGNATION LETTER (TERMINATING EMPLOYMENT) May 25, Maple Contry Clb 156 Contry Clb Dr. Williamsbrg, VA As of this date, I am formally extending my resignation as Clb Manager. I have accepted a position as General Manager at Shady Pines Contry Clb in Pine View, New Mexico. My decision to leave Maple Contry Clb was made after long and carefl consideration of all factors affecting the clb, my family, and my career. Althogh I regret leaving many fiends here, I feel that the change will be beneficial to all parties. My sbordinate staff in readily able to handle the clb s operations ntil yo find a sitable replacement. I intend to finalize my bsiness and personal affairs here over the next several weeks and will discss a mtally acceptable termination date with yo in person. Finally, I can only express my sincere appreciation to yo and the entire board for all yor spport, cooperation and encoragement over the past several years. I will always remember Maple Contry Clb for the personal growth it afforded and for the nmeros friendships engendered. Yors trly,