Emergency services transformation starts here

Transcription

1 Emergency services transformation starts here

2 Public Sector Experts Over a million public sector users trust Unify With change sweeping across the public sector, no one is better placed to support your cost saving and service delivery objectives. We re founder members of the Public Services Network (PSN), and already deliver communications solutions to over 650 public sector organisations across the UK. Transformation on your terms Your end goal is service transformation We know that, so we work back. Our Success Workshops analyse your entire ICT estate; our consultants working with you to redesign your operations to maximise efficiency and cost savings and to define which solution, and framework, is right for you. Each program is aligned to your transformation timetable moving at your pace, and always within your budgets. Procurement made easy Always the most appropriate framework We ve invested over 80 million in PSN hosted platforms, accreditation, resources and product development. We were in at the beginning and we re continuing to shape the direction of the PSN to deliver maximum advantage for clients. But PSN isn t the only route to success. G-Cloud offers smaller departments the opportunity to buy and rapidly upscale services in response to citizen demand. We recognise its importance, which is why all our PSN-compliant services are also available through G-Cloud. If you need fully managed, pay-as-you-go flexibility, it s the easiest way to buy from Unify.

3 A unifying experience Our name reflects what we do By bringing together your networks, applications and devices into a single platform, we re weaving communications seamlessly into the way your organisation operates. And everything s built around the user so forget layers of incompatible technologies and frustrating user experiences. We re open, our solutions easily integrate into your multivendor environment and are simple to use. You get a more manageable ICT environment, falling costs and a more productive workforce. A transformational proposition Solutions tailored to you From highly robust, secure enterprise voice and data networks, a mobility portfolio that drives changes in working practices and dramatic cost savings, to multichannel contact centres that improve citizen engagement. We offer public sector organisations a complete unified communications and collaboration portfolio.

4 Unify Public Sector Portfolio Voice solutions: secure and scalable communications with our comprehensive suite of software-based UC platforms for any IT, voice and application environment. UC Applications: easy-to-use, award-winning unified communications applications including mobility, web collaboration and video conferencing help make everyone more productive. Contact Centre: balance service, support and budgets, our multi-channel contact centre systems route, track and help resolve citizen contacts - however they reach you. Industry specific applications: from alarm response and emergency dispatch through to a broad range of healthcare specific communications applications and services Professional Services: Move easily from system assessment to design, and from implementation to integration and customisation, with our global services team. Managed Services: whether you need complete outsourcing or individually managed services, we ll create a solution to suit your needs. Maintenance and Support: support is rolled into your pay as you go costs so worry free maintenance and future upgrades are taken care of. Security: know that your organisation, mobile workforce and citizen data are protected with accredited security solutions.

5 Consolidation is the name of the game in today s under pressure emergency service sector. Government public sector reforms are driving down budgets and demanding performance and productivity increases across the board. Emergency services are not immune, and are responding by rationalising their regional response centres to create centralised command and control centres. Helping to support this change, Unify is working with Police, Fire and Ambulance services across the country to deploy the very latest emergency service communications. From sector-specific dispatch and contact centre solutions, to highly robust voice and data networks, we re stripping out cost, and giving agents the tools they need to assure an instant response, every time, in any emergency scenario. For more on our Blue Light solutions, visit unify.com/uk/bluelight

6 About Unify Unify is one of the world s leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security. Copyright Unify GmbH & Co. KG, 2014 Hofmannstr. 51, D Munich, Germany All rights reserved. Reference No.: A31002-P3010-D The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.