Facts Edition
|
|
|
- Beverly Poole
- 10 years ago
- Views:
Transcription
1 Facts Edition
2 Business relationships start with a conversation. And we re changing the conversation. 2 3
3 Dean Douglas CEO Looking forward Welcome to a unified world. On October 15, 2013, we became a new company. Unify, formerly Siemens Enterprise Communications, is a global communications software and services company. Our new name reflects perfectly what we do: we unify our customers communications systems. By synchronizing technologies, creating an engaging user experience and weaving communications seamlessly into the way businesses operate, we empower an increasingly mobile workforce to work better together. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business and drives better performance. Born out of the engineering DNA of Siemens AG, Unify builds on a heritage of product reliability, innovation, open standards and security to provide integrated communications and networking solutions for approximately 75% of the Fortune Global 500. With the introduction of Project Ansible, Unify is leading the market with its vision of a dynamic communications and collaboration platform. You our customers and our industry have responded resoundingly affirmatively. We have enjoyed serving you as Siemens Enterprise Communications. We look forward to serving you even better as Unify. Dean Douglas CEO 4 5
4 Profile Operating in 90 countries and headquartered in Munich, we are a global team delivering communications solutions to bring people closer together. More agile. More productive. More competitive. More unified. Front and center of our new brand is our name, Unify. It s a strong, single-minded, active word, a concise description of what we do: we unify enterprise communications. Total 2013 revenue: $2.6 billion Our proof points Leader in Gartner s Magic Quadrants for Unified Communications and Corporate Telephony Ranked as a top three Enterprise Trusted Advisor for 2013 by Nemertes Research Top score in the Enterprise Connect UC RFP for 2012 and 2013 Trusted by approximately 75% of the Fortune Global 500 Enterprise-grade voice Web, audio and video conferencing Multimedia mobile collaboration Customer contact centers Products 51% Services 49% Professional and managed services 6 7
5 Global market strength You want to amplify your team s collective effort by unleashing their potential to communicate, whether across town or across the world. We can help. 2,000+ service experts 2,000+ multi-vendor accreditations 400+ service partners Unify is the only provider with a full complement of unified communications solutions, from fully integrated software-based UC applications to the services that implement and manage them and the capacity to deliver it all to you globally. We are a global force, a leading player in virtually every market. And it s all to help your team perform to its fullest. Enterprise communications is a growing market. Industry revenues** 200 B 150 B 100 B 50 B 10 B $168 B in 2012 $186 B in 2015 $208 B in 2018 #2 #1 #2 #3 #1 IP PBX market share globally* IP and hybrid PBX market share in Europe** IP and hybrid PBX market share in Brazil IP and hybrid PBX market share in China Services market share globally among communications solutions vendors in all global regions*** *Source: Dell Oro Enterprise Telephony Quarterly Summary 1Q13 **Source: MZA PBX-IP PBX Comp Environment 2013 (World) ***Source: Gartner Services Market Share 8 9
6 Five reasons to work with Unify 1 Work with a global market leader. #2 global IP PBX market share; #1 in Europe Trusted by approximately 75% of the Fortune Global 500 Wherever you are, we are. 2 Get the gain without the pain. In the cloud, in your data center, on premise, or hybrid At your pace, on your budget We know it s not a one size fits all world. 3 We make it work, and keep it that way. 24/7 single point of contact support available Managed services, professional services, maintenance and support services Leverage our breadth, depth, scope and scale. 4 The new way to work: introducing Project Ansible. Stay abreast of the people and topics that matter Keep the conversation going, in any setting, on any device Business starts with a conversation. And we re changing the conversation. 5 Don t just take our word for it. More than 5,100 issued and pending patents for innovation Named Trusted Advisor for 2013 by Nemertes Research Take your next step with us. Feedback In a time where tech companies make up words and use mixed capitalizations in their logos with sheer abandon, it is actually refreshing to see a company adopt a simple brand that actually represents what they are about. Michael Brandenburg Industry Analyst, Frost & Sullivan The most recent of these innovations is Project Ansible, a content and communications hub that will help Unify to strongly differentiate itself from its competitors. Brian Riggs Industry Analyst, Ovum This repositioning and a large, corresponding investment add to the perception that Unify will be a strong force in the marketplace into the future. Ken Landoline and Jerry Caron Industry Analysts, Current Analysis Unify will work to embody the new name with values such as simplicity, clarity and unification, which conveys a clear message to its partners and end users when it comes to portfolio of offerings. Zeus Kerravala Industry Analyst, ZK Research This rebrand sends a powerful signal. It is not just a rebrand, but a relaunch, with a whole new set of solutions. Sheila McGee-Smith Industry Analyst, McGee-Smith Analytics Isn t it cool? Steve Blood Industry Analyst, Gartner 10 11
7 Corporate social responsibility to our employees Harmonizing company and employee interests is a core component of our management philosophy. We encourage team thinking, to take part in shaping who we are while maximizing personal potential. to the law We are a global company, conducting business within and across diverse cultural and social settings, with diverse values, morals and ethics. Our global compliance office supports us in observing local legislation and our own regulations. to society We encourage community engagement and active citizenship. From feet-on-the-ground emergencies, to everyday operations, to ecological responsibility, to university research, our people are there to help
8 Green efficiency Environmental responsibility is ingrained in our culture. It drives us to develop and produce greener technologies to help businesses minimize their impact on the environment and achieve their environmental initiatives. Our green solutions offer: Cost savings Electricity, cooling and real estate savings Simple, consolidated deployment that lowers cost of ownership Business performance Improved process performance through UC collaboration Greater employee and customer satisfaction Corporate excellence 14 Enhanced corporate image and profile Regulatory compliance and excellence 15
9 About Unify Unify is one of the world's leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security. [email protected] unify.com Copyright Unify GmbH & Co. KG, 2014 Hofmannstr. 63, D Munich, Germany All rights reserved. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
Portfolio Journey OpenScape 4000
Portfolio Journey OpenScape 4000 You ve seen all the changes in communications over the last decade. One solution is there every step of the way, adapting, changing, and evolving. Making sure your business
Your Voice is Critical. OpenScape Enterprise voice solutions gives power to voice
Your Voice is Critical OpenScape Enterprise voice solutions gives power to voice High quality reliable voice is business critical Conversations involve real-time engagement across multiple communication
Success Story. Managed communication services bring Solvay 30% cost savings and greater freedoms for its workforce
Success Story Managed communication services bring Solvay 30% cost savings and greater freedoms for its workforce By committing to a managed services agreement with Unify chemical group Solvay has centralized
OpenScape Contact Center Agile & Enterprise. Customer Service Made Simple.
OpenScape Contact Center Agile & Enterprise Customer Service Made Simple. Serving your Customers, Building your Business. It could be your greatest asset, or your biggest weakness. Is your contact center
Enterprise Licensing Agreement
Enterprise Licensing Agreement Here at Unify we believe that selecting and purchasing the right communications solution for your business should be simple. So we ve created the Unify Enterprise Licensing
OpenScape Contact Center Campaign Director. Creating Profitable Customer Experiences
OpenScape Contact Center Campaign Director Creating Profitable Customer Experiences From responsive to proactive customer care Customers are the core of your business. So why would you wait for them to
Your Voice is Critical. OpenScape Enterprise voice solutions gives power to voice
Your Voice is Critical OpenScape Enterprise voice solutions gives power to voice High quality reliable voice is business critical Conversations involve real-time engagement across multiple communication
OpenScape Enterprise Express
OpenScape Enterprise Express Unified business for mid-sized companies. OpenScape Enterprise Express for mid-sized companies Now, mid-sized companies can move faster than ever to gain the competitive advantage
The all-in-one Unified Communications solution for SMBs.
OpenScape Business The all-in-one Unified Communications solution for SMBs. Improve your performance and take your business to the next level with Unified Communications. Amplifying opportunities The success
Welcome to the era of the anywhere worker
Welcome to the era of the anywhere worker Today s anywhere worker is more responsive, more productive and more mobile than ever before. Don t just add mobile. Be mobile. Real-time conversations are happening
OpenScape Business V1 OpenScape Office V3
OpenScape Business V1 OpenScape Office V3 How To Desktop Dialing Version 1.3 Table of Contents 1. Preface 3 2. UC Suite 3 2.1. Desktop Dialing 4 2.1.1. Dependencies 4 2.2. Clipboard Dialing 4 2.2.1. Dependencies
Accelerate with OpenScape Office
Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done
OpenScape Business V2
OpenScape Business V2 How To: SIP trunk Configuration for CLIP no Screening Version 1.0 Definitions HowTo An OpenScape Business HowTo describes the configuration of an OpenScape Business feature within
OpenScape UC Application
OpenScape UC Application A better way to communicate How productive are your virtual teams? Today s reality - A mobile, global, distributed and virtual workforce. But face-to-face just isn t always possible.
Accelerate with OpenScape Office
Accelerate with OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done
OpenScape Video and Room Systems
OpenScape Video and Room Systems White Paper By Patrick Kleiner and Ines Zengerle-Kremer Global Product Management OpenScape Video May 2012 OpenScape Video and Room Systems Executive summary Video is now
OpenScape Web Collaboration
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
Facts and Figures. Siemens Enterprise Communications. Communication for the open minded. Siemens Enterprise Communications
1 Facts and Figures Siemens Enterprise Communications 2009 2010 Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com/open 2 3 Content: Direction Direction 3 Profile
5 Minute Guide. What can OpenScape Secure Cloud do for me?
5 Minute Guide What can OpenScape Secure Cloud do for me? How to reduce costs and achieve competitive advantage through cutting edge unified communications without the infrastructure investment Siemens
OpenScape Business V1. Tutorial SIP Endpoint Configuration - OpenScape Desk Phone IP / OpenStage SIP Version 1.2
OpenScape Business V1 Tutorial SIP Endpoint Configuration - OpenScape Desk Phone IP / OpenStage SIP Version 1.2 About Unify Unify is one of the world s leading communications software and services firms,
OpenScape Web Collaboration
OpenScape Web Collaboration The quickest and easiest way to collaborate, share and support online Performance-boosting collaboration and secure support from anywhere Issues raised, ideas shared and decisions
Smart Communications. Smarter Trading.
Smart Communications. Smarter Trading. OpenScape Xpert from Unify is a virtualized, smart trading solution that combines voice, data, security, risk reduction and seamless communication with a robust,
OpenScape Business V2
OpenScape Business V2 Tutorial VoIP Interfaces Version 1.0 Definitions HowTo An OpenScape Business HowTo describes the configuration of an OpenScape Business feature within the OpenScape Business administration.
OpenScape Business V1
OpenScape Business V1 Tutorial Support of SIP Endpoints connected via the internet Version 1.0.1 Definitions HowTo An OpenScape Business HowTo describes the configuration of an OpenScape Business feature
Survey Question Library
Survey Question Library Use these questions to build or inspire your own surveys to better understand how your teams work, their views on technology, and the potential business value of solutions. Here
Hospitals without walls. Care without boundaries?
Hospitals without walls. Care without boundaries? Patient safety. Audit trails. Clinical governance. Efficiency. Cost reduction and collaboration. In partnership, Hospedia empowers Unify OpenScape through
Time critical responses right here
Time critical responses right here Public safety, emergency medical services, utilities and air traffic control. Your dispatchers are being asked to make instant decisions every minute of the day. Nowhere
Unified Communications as a service : Tata Communications with Skype for Business
Unified Communications as a service : END-TO-END SKYPE FOR BUSINESS UNIFIED COMMUNICATIONS SOLUTION FOR GLOBAL ENTERPRISES SEAMLESS, CONSISTENT QoS GLOBALLY TABLE OF CONTENTS Executive summary 3 Getting
OpenScape Contact Center Agile & Enterprise
OpenScape Contact Center Agile & Enterprise Customer Service Made Simple Siemens Enterprise Communications www.siemens-enterprise.com OpenScape Contact Center Agile & Enterprise Designed to improve first
OpenScape Health Station. Integrating care, improving patient outcomes
OpenScape Health Station Integrating care, improving patient outcomes Integrated at the point of care Streamlining clinical access, reducing costs and enhancing the patient experience. This is the power
White Paper. OpenScape Unified Communications Interworking with, complementing, and extending the value of Microsoft products
White Paper OpenScape Unified Communications Interworking with, complementing, and extending the value of Microsoft products Siemens Enterprise Communications April 2011 Siemens Enterprise Communications
MITEL. Applications Suite
MITEL Applications Suite Simplify communications and increase productivity Mitel Applications Suite is a robust communications solution that unifies mission-critical applications required by small- and
BYOD: Bring Your Own Policy. Bring Your Own Device (BYOD) is already making a significant impact on the way the private sector works.
BYOD: Bring Your Own Policy Bring Your Own Device (BYOD) is already making a significant impact on the way the private sector works. BYOD: Bring Your Own Policy Bring Your Own Device (BYOD) is already
Alcatel-Lucent OmniTouch 8600. My Instant Communicator Simplifying enterprise communications
Alcatel-Lucent OmniTouch 8600 My Instant Communicator Simplifying enterprise communications Enterprise communications made easy Enterprise users have more options than ever before in how they communicate
Unify New Way to Work Index. The Habits of Successful Virtual Teams
Unify New Way to Work Index The Habits of Successful Virtual Teams Survey Analysis In January 2014, Unify continued our quest to crack the code on virtual teams by studying the habits of teams of all sorts.
Accelerate! Communication for the open minded. Siemens Enterprise Communications www.siemens-enterprise.com
Accelerate! OpenScape Office Take your business to the next level with Unified Communications and Collaboration. Our UCC solutions can help your business - no matter how big or small get more done and
OpenScape Enterprise. Discover how to unleash the potential of your virtual teams
OpenScape Enterprise Discover how to unleash the potential of your virtual teams To achieve business advantage, enterprises are finding new ways of tapping the collective skills, knowledge, expertise and
OpenScape Business V2
OpenScape Business V2 Tutorial Support of SIP Endpoints connected via the internet Version 2.1 Definitions HowTo An OpenScape Business HowTo describes the configuration of an OpenScape Business feature
Unified Communications and Desktop Integration
S T R A T E G I C W H I T E P A P E R Unified Communications and Desktop Integration Unified communications (UC) is recognized as one of the top strategic new technology areas in IT operations. The Alcatel-Lucent
Huawei Enterprise UC&C Product and Solution Guide. -Mobility, Video Integration, and Cloud Collaboration HUAWEI TECHNOLOGIES CO., LTD.
Huawei Enterprise UC&C Product and Solution Guide -Mobility, Video Integration, and Cloud Collaboration HUAWEI TECHNOLOGIES CO., LTD. A Better Way UC&C Product Line Huawei enterprise service business group
Filed by Mitel Networks Corporation Pursuant to Rule 425 under the Securities Act of 1933 and deemed filed pursuant to Rule 14a-12 under the
Filed by Mitel Networks Corporation Pursuant to Rule 425 under the Securities Act of 1933 and deemed filed pursuant to Rule 14a-12 under the Securities Exchange Act of 1934 Subject Company: Polycom, Inc.
Information OpenScape UC Application OpenScape Personal Edition
Information OpenScape UC Application OpenScape Personal Edition Professional VoIP telephony and more With OpenScape Personal Edition, you can use your notebook/pc as a telephone and make it the center
Exceed customer expectations
BT and Avaya Exceed customer expectations Customers expect easy access to your services wherever they are, at any time, through any device. Their expectations are high, but organisations need to be careful
MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE KEY BENEFITS
BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Delivering effective collaboration amongst employees, partners and customers is a critical driver to the
2013 North American Hosted IP Telephony and UC Services Entrepreneurial Company of the Year Award
2013 North American Hosted IP Telephony and UC Services Entrepreneurial Company of the Year Award 2013 Entrepreneurial Company of the Year Award Hosted IP Telephony and UC Services North America, 2013
UNIFIED COMMUNICATIONS
UNIFIED COMMUNICATIONS DELIVERING ENTERPRISE PRODUCTIVITY, EFFICIENCY, AND BUSINESS VALUE By Debra Chin Senior Vice President Palmer Research TABLE OF CONTENTS Executive Summary.... Page 3 Unified Communications
OpenScape Contact Center Campaign Director V7
OpenScape Contact Center Campaign Director V7 Proactive customer contact strategies for growth. Director is the premise-based Campaign Management platform within the OpenScape Contact Center Suite. World
UC & C Success Requires a Services Lead Approach
UC & C Success Requires a Services Lead Approach Presented by Zeus Kerravala Principal Analyst 2014 ZK RESEARCH, A DIVISION OF KERRAVALA CONSULTING The Business Climate is Changing Technology Solution
DEVELOPING COMMUNICATION AND COLLABORATION IN BANKING AND FINANCIAL SERVICES FOR INCREASED BUSINESS VALUE
DEVELOPING COMMUNICATION AND COLLABORATION IN BANKING AND FINANCIAL SERVICES FOR INCREASED BUSINESS VALUE A White Paper TABLE OF CONTENTS TABLE OF CONTENTS Introduction 3 Overview of Communication and
OpenScape Web Collaboration
OpenScape Web Collaboration Your easiest path to unified communications Siemens Enterprise Communications www.siemens-enterprise.com OpenScape Web Collaboration Scalable, reliable, and highly secure web
By 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability).
Page 1 of 5 Magic Quadrant for Unified Communications, 2005 14 February 2005 Bern Elliot Steve Blood Drew Kraus Source: Gartner Note Number: G00125707 Unified communications technology and applications
Overview. Unified Communications
OpenScape Mobile V7 OpenScape Mobile is the next-generation mobile client of Unify, for the latest mobile phones and tablets. It combines SIP-based VoIP, UC and video features into one single application.
AVST Unifying Communications. Five Megatrends Driving the Future of UC Tom Minifie, CTO
AVST Unifying Communications Five Megatrends Driving the Future of UC Tom Minifie, CTO Market Observation: Organizational Reduced Workforces/ Same Workload Increasingly Distributed Organizations Increasingly
OpenScape Contact Center Agile
OpenScape Contact Center Agile V8 Bringing Customer Satisfaction Within Reach For many small and medium-sized enterprises, superior customer service is a key competitive differentiator. OpenScape Contact
Technical Paper. Call Completion (CCBS/CCNR) On OpenStage@Asterisk. Issue 1.0
Technical Paper Call Completion (CCBS/CCNR) On OpenStage@Asterisk Issue 1.0 Siemens Enterprise Communications GmbH & Co KG Munich, 09/06/2010 Germany Siemens Enterprise Communications www.siemens-enterprise.com
5 Tips to Choosing the Right Business Phone System
WHITE PAPER 5 Tips to Choosing the Right Business Phone System www.vology.com (888) 808-2199 [email protected] 5 Tips to Choosing the Right Business Phone System PAGE 1 Table of Contents The Importance
Company Profile. Interactive Intelligence Inc.
Company Profile Interactive Intelligence Inc. Innovation A Solid Foundation Founded 1994 Publicly Traded: Nasdaq ININ Innovative, first-to-market approach 1st all-in-one platform for enterprise & contact
Increased Productivity
OpenScape Mobile V7 OpenScape Mobile V7 is the next-generation mobile client of Unify for the latest mobile phones and tablets. It combines SIP-based VoIP, UC, and video features into one single application.
Whitepaper IPv6. OpenScape UC Suite IPv6 Transition Strategy
Whitepaper IPv6 OpenScape UC Suite IPv6 Transition Strategy Table of Contents 1. Executive Summary 3 2. Introduction 4 3. Technical Basics 5 3.1. IPv4 IPv6 Translation 6 3.2. IP-in-IP Tunneling 7 4. Selecting
BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1
BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President
Information. OpenScape Contact Center Agile V8 Bringing Customer Satisfaction Within Reach. Communication for the open minded
Information OpenScape Contact Center Agile V8 Bringing Customer Satisfaction Within Reach Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com For many small and
KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE
BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Effective collaboration among employees, partners and customers is a critical driver of any organization
Top Reasons Unified Communications: Benefits to Users, Business Decision Makers and IT Pros
WHITE PAPER Top Reasons for CEOs to Choose Unified Communications: Benefits to Users, Business Decision Makers and IT Pros Table of Contents 1. Introduction...3 2. Users...3 3. Business Executives...6
Maximizing Profitability with Cloud Collaboration for your Business
Maximizing Profitability with Cloud Collaboration for your Business Oracle Communications Unified Communications Suite O R A C L E W H I T E P A P E R J U L Y 2 0 1 5 Executive Overview The fabric of communications
Unified Communications. solutions
Unified Communications solutions MITEL UNIFIED COMMUNICATIONS SOLUTIONS Take every edge you can get to prosper The formidable challenge of doing more with less You may be pressed to reduce your long distance
Secure communications at the point of care
Secure communications at the point of care A single, unified terminal at the point of care: improving patient and clinician access to information, services and support. That s the power of OpenScape Health
How To Use Mitel Micollab
BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Effective collaboration among employees, partners and customers is a critical driver of any organization
Data Centre Managed Services Market
Data Centre Managed Services Market Martin Molloy 20/03/2012 Macro Challenges Recession User growth and diversity The world of collaboration Clouds on the horizon Cloud market - 48% compound annual growth
About Call Catch. The Vision
About Call Catch Call Catch is a leading provider of integrated call recording, call accounting and workforce optimization solutions for enterprises, trading floors, government agencies, and first responders.
IT Enterprise Services. Capita Collaboration Suite Unified Communications in the Cloud
IT Enterprise Services Capita Collaboration Suite Unified Communications in the Cloud Empower your people to engage and innovate Ready to transform the way you work? Imagine your enterprise truly connected;
OpenScape UC Firewall and OpenScape Session Border Controller
UC Firewall and Session Border Controller Security within and beyond the boundaries Security within and beyond your network s boundaries Our connected world We are living and working in a new world that
MITEL BUSINESS COMMUNICATIONS SOLUTIONS
BROCHURE MITEL BUSINESS COMMUNICATIONS SOLUTIONS BUSINESS COMMUNICATIONS YOUR WAY, WITH COMPREHENSIVE AND FLEXIBLE SOLUTIONS ON PREMISE OR IN THE CLOUD Whether it s retaining productive employees, providing
