VDAB FOREM. Complex labour market structures. Mission VDAB. RVA = ONEM = Unemployment benefits ADG ACTIRIS BXL-FORMATION

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1 Complex labour market structures VDAB ACTIRIS BXL-FORMATION FOREM ADG RVA = ONEM = Unemployment benefits Mission VDAB As a public service provider we want to realize a transparent and dynamic labour market in Flanders for jobseekers, employees and employers, playing both a director s and an actor s role in cooperation with the partners and this with a social conscience/awareness. 1

2 Social and economic assignment Social assignment Pathway services for jobseekers Career counselling Economic assignment Universal services for employers job offer acquisition diffusal matching and orientation info Competence centres MULTICHANNELS: contact VDAB organization chart Central CEO Labour market management directorship Competence centres Support services Regional Director labour market directorship (13) Local job Shops (werkwinkels) Director competence centre (6) Competence centres A few key figures 2008 input employees 360 offices 68 training centres with 1,100 training collaborators budget: euros computer network with 4,500 PCs output 760,766 job offers, 79,3% of which are fulfilled 660,838 business contacts on line: 427,742 servicelijn (call centre): 164,541 personal: 68, ,269 registrations as jobseekers 81,322 pathways for jobseekers 48,924 training courses for employees and jobseekers, which represents 6,400,456 training hours 2

3 The VDAB collaborates with partners The VDAB carries out its assignment with different partners: Federgon ACTIRIS, FOREM, ADG UWV-Arbeitsagentur-Pôle-Emploi (crossborder) Sector agreements Education, DIVA (Information, Training and Harmonization Service) Stakeholders forum Local job shops VOKA (network of Flemish companies), UNIZO (Union of Entrepreneurs).. The VDAB and ICT The VDAB has a strength Information and communication technology (= ICT) for: - its own personnel : = INTRANET - its customers : = WEBSITE = SERVICELIJN / Intranet: basis for learning organization 3

4 E-government at VDAB vdab 37% Jobscareer 5% monster 15% stepstone 17% vacature-groep 25% Jobscareer monster stepstone vacature-groep vdab VDAB = most visited job site! The VDAB SERVICELIJN Every working day between 8 am and 8 pm through: - the free telephone number info@vdab.be 4

5 Comprehensive Approach Basic approach: 1. Correct personal file for efficiency reasons 2. Automatic delivery of job offers 3. Early detection of problems 4. Avoiding dead weight effects : Face-to-face placement services are timeconsuming and expensive Not every job seeker needs the same individual guidance Three channels: Online + kiosks Call centre from 8 AM to 8 PM Contact services VDAB for jobseekers TRAINING increase your chances of finding a job specialized training centres throughout Flanders. training courses with practical training periods in companies occupation-oriented, practical and concrete particular training courses result in a legal certificate VDAB for jobseekers TRAINING WHAT? - in a VDAB competence centre - via the INTERNET - combination (blended learning) HOW? - in consultation with the VDAB counsellor - choice from the training offer in the INFORMATION LIBRARY 5

6 OPPORTUNITY GROUPS VDAB for jobseekers Talents of opportunity groups (= groups with specific competences are not fully used: - ethnic minorities - older persons - short-skilled persons - persons with a work disability Actions to stimulate these opportunity groups: - working with competences of the opportunity groups - specific training courses in the centres and on the job The VDAB for employers SEARCH FOR PERSONNEL Transmit your job offers: - via a VDAB office - via the VDAB servicelijn ( ) - via the VDAB website Publish your job offers: - on the VDAB website - on the job computers - on the PC s in the job shops - on IDTV (interactive digital television of Telenet) 6