Customer Reporting for SaaS Applications
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1 Aelerate. Produtivity Marketplae Software as a Servie Invoiing Navigating Produtivity Marketplae Ordering SaaS Appliations Customer Reporting for SaaS Appliations Managing Domains Helpful Resoures Upgrading/Downgrading/Changing SaaS Appliations Aount Maintenane How do I purhase and order SaaS appliations and servies from Sprint s Produtivity Marketplae? This doument provides information on how to order SaaS appliations and servies for the first time using Sprint s online ordering tool, Produtivity Marketplae. The first few setions of this doument explains how to aess Produtivity Marketplae: - If you are new to Sprint and are purhasing SaaS appliations online for the first time. OR - If you are an existing Sprint ustomer, plaing a SaaS appliation order. The last few setions of the doument provide instrutions on how to purhase and plae an order within Produtivity Marketplae. This doument is divided into the following subsetions: Existing Sprint ustomer: First time viewing and purhasing SaaS produts online Existing Sprint ustomer: How to aess Produtivity Marketplae through sprint.om Purhasing and Ordering SaaS Appliations and servies within Produtivity Marketplae Adding Seats to my SaaS Appliation Order Ordering a Domain with my SaaS Appliation Order Aepting Terms and Conditions of my SaaS Appliation Order 1
2 Aelerate. Existing Sprint ustomer: First time to view and purhase SaaS produts online If you are an existing Sprint ustomer and want to view our SaaS appliations before purhasing, you an visit This is our Unified Communiations and Collaboration home page where you an aess our SaaS appliations and servies. On this web page, browse through our SaaS solutions: Google Apps, Mirosoft Offie 365 and Sprint Collaboration. Clik on any solution to Learn More. 2
3 Aelerate. Note: If you would prefer to talk diretly with a Sprint Sales representative, you may ontat our Sales Center by alling or by ompleting and submitting an online request form found on the Unified Communiations and Collaboration Solutions (sprint.om/ollaborate). (form not shown.) Learn More will link diretly into the seleted solution s information page. Here you an find out more information about the solution or aess our online store and see what offers, servie plans and priing is available. The Sprint online store is where you will begin the purhasing proess. Selet Visit shop now. One in Sprint s online store, you will be able to sroll through the available SaaS appliation solutions and offers. From this page, selet the solution you want to learn more about and/or purhase. The following information provides instrutions regarding how to purhase an appliation from Sprint s online store and plae an order using Produtivity Marketplae. To demonstrate these steps, we have seleted Mirosoft Offie 365 as our example. 3
4 Aelerate. In this example, Mirosoft Offie 365 offers multiple produt offers. From the list of produt offers available, we seleted Produtivity Suite with Offie 365 and liked Learn More to view servie plan and priing options. One into the Produtivity Suite for Offie 365 page, we an view the produt offer details and priing information. To make a purhase, lik on Sign in to buy. 4
5 Aelerate. To aess Produtivity Marketplae and ontinue the purhasing and ordering proess, you must have a sprint.om aount and a valid username and password. Note: If you are new to Sprint and do not have a sprint.om aount, you may register for one here. Clik here to register for a sprint.om aount. After you have signed in to your sprint.om aount, add your purhase to your art. One you lik Add to art, you will be linked into Produtivity Marketplae to omplete the ordering proess. Detailed ordering instrutions are loated in this doument under the setion, How to order SaaS Appliations and Servies using Produtivity Marketplae. 5
6 Aelerate. Existing Sprint ustomer: Aessing Produtivity Marketplae through Sprint.om If you are an existing Sprint ustomer, the seond way to aess Produtivity Marketplae, is diretly from Clik Sign-in/Register to first aess your sprint.om aount. Next, sign-in to your sprint.om aount using your username and password. 6
7 Aelerate. Upon signing-in to your aount, you will be direted to the My Sprint Business page. Selet My Preferenes. From My Preferenes sroll down to Things I an manage online and selet Produtivity Marketplae. Sroll below the fold and selet Produtivity Marketplae 7
8 Aelerate. One you aess Produtivity Marketplae you will be direted to the main page where you an selet among our Software as a Servie (SaaS) appliation and servie options: Mirosoft Offie 365 IT Produts & Servies Domain Registration Google Apps for Business See the next setion in this doument for instrutions on How to plae a SaaS Appliation order using Produtivity Marketplae. 8
9 Aelerate. I m in Produtivity Marketplae, how do I order my SaaS appliations or servies? As stated in the previous setions in this doument, you must first sign-in to your sprint.om aount to aess Produtivity Marketplae. One you have aessed Produtivity Marketplae you may order any SaaS appliation or servie. Follow the instrutions noted below to plae your order. First, from the Produtivity Marketplae Home tab, go to the Store setion of the page and lik Buy More Servies. You will be plaed into your Produtivity Marketplae aount. The Aount tab will be highlighted and a list of SaaS produt ategories will be shown. Review the produt options and make your seletion by liking on the produt ategory. In the example below, we have seleted Offie Produtivity. 9
10 Aelerate. Upon seleting a produt ategory, a list of available SaaS appliations for that produt will be displayed. Sroll through, find the appliation you would like to purhase and add your seletion to your shopping art. In the following example, we have seleted Produtivity Suite with Mirosoft Offie
11 Aelerate. After making a purhasing seletion, the order details will appear in your the shopping art. With eah SaaS appliation produt order, one seat has been inluded. If you want to provide aess to more than one employee in your ompany, you will need to add additional seats. For further instrutions, see the next setion, Adding Seats to my SaaS Appliation Order. 11
12 Aelerate. Adding Seats to my SaaS Appliation Order For SaaS appliation orders, every order inludes aess for one person. This is referred to as a seat. The total provided at the top of the sreen in the example above reflets the urrent order with one seat. If you want others in your ompany to have aess to the SaaS appliation or servie you ordered, you must add seats to your order. For most SaaS appliations, you may add more seats while still in the same produt order, as shown in the following example for Mirosoft Offie 365 Produtivity Suite. In our example, we inreased the quantity to 5 and liked Continue. Ordering a Domain with my SaaS Appliation Order As you ontinue to proess your SaaS appliation or servie order, a domain to use with the SaaS appliation may be required. You may utilize an existing domain or order a new one. If you have an existing domain, you will be required to provide the domain name during the order proess. If you need to order or register a new domain, you will be able to plae the domain order within the same SaaS appliation produt order.. 12
13 Aelerate. To order a new domain, enter the domain name you want register. When ordering a new domain, you will be billed an annual harge.. Upon entering the new domain information, the system will validate that the domain name is available. If it is not available, options for similar domain names will be displayed. Make your seletion and add to art. (If no option is available, you will need to try again and enter another domain name.) 13
14 Aelerate. One you have seleted a domain and added it to your shopping art, the annual harge for the domain will be added to your order details. See following sreen example. Next, you will need to register your new domain name. Enter your domain and lik Continue. To omplete the SaaS appliation and domain order proess, you will be asked to aept Sprint s Terms and Conditions of your order. See the next setion for further instrutions. 14
15 Aelerate. Aepting Terms and Conditions for my SaaS Appliation Order The final step to ompleting your online order is to read and aept Sprint s Terms and Conditions. You have 14 days to aept the Terms and Conditions of your SaaS appliation order. These terms and onditions will remain in your online aount until aepted or until the 14 day expiration date has passed. If you do not aept the Terms and Conditions of your order within 14 days, your order will be anelled and you will have to resubmit a new order. Read the Terms and Conditions, then hek the box and lik Aept and Continue. Congratulations! You have ompleted the ordering proess using Produtivity Marketplae! Your order will ontinue proessing and transition into provisioning status. For information on how to monitor your order through the provisioning proess, see setion, Cheking Order Status. 15
Customer Reporting for SaaS Applications. Domain Basics. Managing my Domain
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