ProScript LINK. Much more than a PMR system

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1 ProScript LINK Much more than a PMR system

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3 Much more than a PMR system You already know that a Patient Medication Record system, or PMR, is an essential part of your pharmacy. Containing sensitive patient and medication information, a PMR system that enables your team to provide a safe and effective pharmaceutical service. ProScript LINK is AAH s PMR system developed especially for pharmacies like yours. ProScript LINK offers much more than the management of patient medication records, as you ll see later in this guide. ProScript LINK is fully compatible with EPS Release 2 and National Programmes We all know that changes in technology and legislation means the pharmacy industry is always evolving. That s why AAH is continually working to keep ProScript LINK up-to-date. It means ProScript LINK customers can be confident it is always one step ahead of the ever-changing pharmacy environment. ProScript LINK is fully compatible with the NHS National Programmes such as EPS R2 in England, AMS and CMS in Scotland, and 2DRx in Wales and it has recently launched Installment Dispensing into Northern Ireland.

4 How ProScript LINK helps today s pharmacy AAH understands that the pharmacy of today must meet many dynamic demands from industry and technology, to changing patient needs. In our highly competitive age, pharmacies must also streamline and improve processes, promote itself in its marketplace, and attract and retain customers. Here s how ProScript LINK has been developed to help pharmacies like yours to meet these challenges Your pharmacy s prescription and patient numbers are always rising. ProScript LINK is the ideal way to meet and manage the growing demand. You can free up pharmacy staff from time spent on paper-based prescription activities and assign them to activities that generate new revenue streams, like healthcare services. Using ProScript LINK tools, business owners and pharmacists can evaluate the pharmacy s activities more accurately, to address the areas that need further development, and promote the activities that are of greatest benefit to the bottom line. By making ProScript LINK central to your dispensary offering, you can provide patients the latest version of the EPS, which is already becoming familiar to the public and the number of prescribers using it is increasing by the week. Choosing ProScript LINK, helps pharmacies like yours to stay connected with the prescribers and patients of the future. ProScript LINK helps pharmacies stay ahead of their competitors. Since 2005, 1,200 new pharmacy licences have been issued, making for an increasingly competitive environment. ProScript LINK provides unique solutions that work in the pharmacy of today and tomorrow

5 Why ProScript LINK is different When choosing PMR software, or renewing the contract for one, you face a complex series of questions and considerations as well as a wide range of available system providers. ProScript LINK provides unique solutions that work in the pharmacy of today and tomorrow. These exclusive features reflect the requirements of the whole pharmacy team and its patients. Cutting-edge technology The ProScript LINK system uses the latest hardware, which offers faster processing speeds and space efficiencies. Your LINKScope agreement provides the first PC and 2 printers free. All devices incorporate energy-saving features, so there never needs to be concern about over-heating or power outages. Keep your business fully functional at all times, thanks to instant recovery features. If there is a server fault, then ProScript LINK will be restored onto a client PC by the service desk, with minimal, if any, need to re-enter data. ProScript LINK runs on Windows7, offering faster and more secure operation with a familiar user interface Fully compliant with EPS across the four home nations, you can use ProScript LINK to embrace the dispensing technology of tomorrow, now. Seamless installation and exceptional training AAH ensures the change to ProScript LINK is as easy as possible. Our engineers will install the system, make sure it is running smoothly and address any changeover issues. The ProScript LINK package includes free training at installation, enabling staff to make the switch easily, effectively, and with confidence. Further training support is available, with options for web-based learning, one-to-one guidance or group sessions. More than a PMR system Additional ProScript LINK modules include: Automatic stock control MDS / care homes Repeat Rx NMS (England), emas (Scotland), DMS (Wales) Substance dependency (Methadone) Unrivalled support A dedicated AAH ProScript LINK account manager is assigned to every ProScript LINK user. Through regular meetings with them, pharmacy staff can discuss their experiences of the system and their changing PMR needs. For the day-to-day queries, AAH s dedicated support team is just a phone call away and ready to offer technical guidance, urgently resolving any non-trading incidents to ensure the pharmacy continues to serve its patients safely and quickly. For more complex matters or hardware assistance, AAH s third party engineers are nationwide, meaning on-site technical support is never far away.

6 End Electronic Prescription Service Reimbursement agency Electronic messaging Electronic prescription Scanned barcode (if prescription token is presented) Electronic prescription Confirm what has been dispensed and collected Electronic prescription & endorsement message Exemption forms Prescriber Patient Dispenser Start Prescription token Medication dispensed Dispensing token Search for EPS Release 2 enabled dispensing contracters Not required for all electronic prescriptions

7 The story of ProScript LINK With 30 years experience, we believe ProScript LINK is much more than a PMR system. But to understand why, it may help to know more about PMR. PMR represents Patient Medication Record and as implied, it is a live database of the medicines prescribed and dispensed to an individual. A PMR system is an essential part of a pharmacy, recording vital information about the patient and their medication. It enables the pharmacist and pharmacy staff to provide a safe and effective pharmaceutical service. ProScript LINK is AAH s PMR system for its customers. But, unlike other PMR systems, AAH s ProScript LINK offers much more than the management of patient medication records, as you ll discover later in this guide. ProScript LINK now: EPS Release 2 We all know that changes in technology and legislation means the pharmacy industry is always evolving. That s why AAH is continually working to keep ProScript LINK up-to-date. It means ProScript LINK customers can be confident that their PMR system is always one step ahead of the ever-changing pharmacy environment. For instance, ProScript LINK is fully compatible with the NHS National Programmes such as EPS R2 in England, AMS & CMS in Scotland, and 2DRx in Wales, and has recently launched Installment Dispensing into Northern Ireland. ProScript LINK and the future Technology is set to play an increasingly-important role in the pharmacies of tomorrow. ProScript LINK receives regular automatic updates to keep it aligned with technology, product and legislative changes. Updates to ProScript LINK happen behind the scenes so pharmacy staff can run the system without interruptions or their own intervention. A fully encrypted backup of ProScript LINK is automatically performed daily ensuring the protection of vital, and confidential, patient and medication records. What is meant by electronic prescriptions? Across England, Scotland, Wales and Northern Ireland, 4.6 million prescriptions are issued every working day and the figure is expected to rise. Electronic prescribing represents a move to more efficient and accurate system that is better able to cope with the expected increase in prescription volumes. Repeat medications account for about 70 per cent of prescriptions. Electronic prescribing aims to reduce the paper administration associated with the existing processes, by enabling prescriptions to be generated, transmitted and received electronically. Dispensers will also be able to submit reimbursement endorsements electronically to support payment claims for medication and appliances supplied. Over time, the need for paper prescriptions will reduce significantly. How does electronic prescribing benefit our customers, independent pharmacies? What does Release 2 bring? ProScript LINK is fully compatible with the NHS National Programmes such as EPS R2 in England, AMS and CMS in Scotland, and 2DRx in Wales and it has recently launched into Northern Ireland. Electronic prescribing frees dispensing staff from the work associated with rekeying dispensing information. It can also help pharmacies manage their stock control more effectively and order out-of-stock items in a timely manner. Additionally, there are new benefits from the latest version, Release 2, which has various names according to the NHS National Programme that governs the pharmacy. For example it is known as EPS R2 in England, and 2DRx in Wales. These new features mean, for instance, that patients can nominate a dispensing pharmacy so staff who currently physically collect repeat prescriptions for such patients will no longer have to, saving time and resources. As nominated electronic prescriptions (both acute and repeat) may be received before the patient s arrival, Release 2 will also help pharmacy staff to streamline their workflow by preparing medications in advance. And for claiming prescription payments and other reimbursements, the latest release allows pharmacies to manage and submit them electronically. Again, this frees staff from the time-consuming process of sorting and posting large prescription volumes every month.

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9 What ProScript LINK means to our customers Why it s more than a PMR system We spoke to our existing ProScript LINK customers to discover their experiences of the system. Here s what they told us It can be daunting when adopting a new system but Proscript LINK is worth it ProScript LINK sped up our dispensing operation I can now spend more time with my customers It is having a positive effect upon our profits It was worth finding the time to introduce the new system ProScript LINK has totally streamlined my business Monitored dosage systems are now done in an instant It has helped us ensure patient safety

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11 ProScript LINK: from first visit to satisfied customers The transition to ProScript LINK is as easy as 1, 2, 3 Step AAH assesses the individual needs of the pharmacy and its staff. This may involve reducing hardware devices since ProScript LINK often streamlines processes and hardware needs. A bespoke ProScript LINK solution is proposed and discussed with the pharmacy and relevant staff. Customer agrees to the unique ProScript LINK deployment, signs contract and a suitable installation date is agreed. AAH will advise you on actions to take concerning incumbent PMR system, before ProScript LINK hardware is installed at your site(s), and software is registered for immediate operation. Training can be provided at installation. AAH ensures the pharmacy stays fully operational throughout the process, making the handover seamless. Customer benefit We assess individual customer needs to help them save space, time and money We ll talk through every last detail of the plan and contract to ensure customer peace of mind We ll work with customers to agree the right time and processes for the most effective deployment

12 AAH Pharmaceuticals Ltd. Sapphire Court, Walsgrave Triangle, Coventry CV2 2TX Tel: Registered Company Number: