Electronic Prescription. Service. Services offered by HSCIC to support EPS
|
|
- Erin Wade
- 8 years ago
- Views:
Transcription
1 Electronic Prescription Service Services offered by HSCIC to support EPS
2 NHS England through its Area Teams (ATs) is responsible for the planning and implementation of EPS. The purpose of this document is to ensure that end users, CCG s, Area Teams and Clinical System Suppliers are aware of what services HSCIC can offer to support EPS Release 2. Service Management Benefit Realisation Standard Deployment Model System Assurance Comms and Engagement Training and Guidance If you have any comments please contact the EPS team at Reporting Click on one of the services above to find out more
3 System Assurance National specification for prescribing & dispensing systems Accreditation of release 2 systems and publication of system status Advice on system design Feedback to system suppliers Back to all services
4 National specification for prescribing & dispensing systems System Assurance Provides suppliers of clinical systems with the information they will need to develop and successfully implement an EPS Release 2 compliant system for the NHS. This includes technical specifications and clinical requirements as well as guidance around implementation, communication and training. AVAILABLILITY This information is currently available on the HSCIC website under compliance.
5 Accreditation of Release 2 systems and publication of system status System Assurance When a clinical system supplier chooses to become compliant with EPS Release 2, HSCIC will accredit the system through the Common Assurance Process (CAP). Suppliers must complete this process to be able to send and receive electronic prescriptions. The EPS team will provide a main point of contact for the supplier while they progress through CAP and will provide support and guidance as well as coordination of activities across HSCIC. Once a supplier has successfully achieved accreditation it is published on the website under system supplier status AVAILABLILITY To progress through CAP, suppliers need to be accepted into the process. Please contact epsrelease@hscic.gov.uk for further information.
6 Advice on system design System Assurance The EPS team can provide advice and lessons learnt on EPS system design to clinical system suppliers progressing through the Common Assurance Process (CAP) or those who have been previously accredited, to ensure that the system meets EPS requirements and improved system usability. AVAILABLILITY Please contact the EPS team at for further information.
7 Feedback to system suppliers System Assurance Feedback from end users is collated on a regular basis and fed back to suppliers with the intention that the suppliers can use this information to make improvements to their EPS systems. If you are a user of EPS Release 2 and would like to provide feedback or if you are a system supplier who would like to receive this information please it send to epsrelease@hscic.gov.uk.
8 Standard deployment model The Standard Deployment Model is an end to end deployment approach which ensures maximum benefit is realised for all individuals. It incorporates all activities to be undertaken to ensure a smooth and successful deployment. It includes the following (the tasks in bold can be facilitated by the EPS team): 1. Recruit practices and pharmacies that want to enable EPS Release 2 2. Conduct kick off meeting with GP practice 3. Visit pharmacies associated with the practice for their kick off session 4. Order upgrade of GP system and inform wider NHS 5. Provide communications materials 6. Benefits discussion 7. Supplier technical changes for EPS 8. Business Change workshop 9. GP systems training 10. Go live day support 11. Post go live reviews 12. Handover to ongoing support Back to all services
9 Kick off meeting facilitation Standard Deployment Model Facilitate a session with a GP practice to: Give an overview of EPS Release 2 and its benefits Talk through the implementation steps (based on standard deployment model) Discuss if an EPS Release 2 go-live is appropriate and put plan in place to go-live. A 1-2 hour session led by an EPS subject matter expert. Requires a decision maker from the practice to be present. Please contact epsimplementation@hscic.gov.uk for further details.
10 Business change workshop facilitation Standard Deployment Model Facilitate a session with a GP practice and their key pharmacies to: Examine and document the prescribing and dispensing processes currently in use at the practice and pharmacies. Give an overview of EPS Release 2 and its benefits. Re-draw prescribing and dispensing processes based on the impact of EPS Release 2. Agree key contact points within the practice and pharmacies for EPS Release 2. Agree action plans for key business continuity situations for the practice and pharmacy to follow. AVAILABLILITY A four hour (or 2x2 hour) session led by an EPS subject matter expert. Will require key end users from GP practice and local pharmacies to be present. Please contact epsimplementation@hscic.gov.uk for further details.
11 Go live day support Standard Deployment Model On the day support for the practice and pharmacies. Floor walking, support and checking that scripts are flowing end to end from the prescriber to the dispenser. Advice can be provided on business process change, ways to increase usage of EPS Release 2 and support for system issues. Resource will be allocated based on the staff size of the practice, number of branch sites and number of pharmacies requiring support. Please contact epsimplementation@hscic.gov.uk for further details.
12 Post go live reviews Standard Deployment Model Visit to the practice shortly after go live to assist the practice with using EPS. Pharmacies can be invited to make the most of the meeting. The below will be discussed: Current usage. Suggestions on how to increase usage / make the most of EPS. Discussion around issues in using EPS. Two hour meeting facilitated by EPS subject matter expert. Report fed back to local NHS based on discussion. Please contact epsimplementation@hscic.gov.uk for further details.
13 Communications and engagement News, guidance and product alerts by subscription Media and PR advice Advice on patient engagement Review of communication material EPS and NHS branding advice Dissemination of best practice Clinical engagement Presentations to LPCs/LMCs/CCGs/other stakeholders Back to all services
14 Communications and engagement News, guidance and product alerts by subscription The EPS team can provide information in a number of ways, with regular updates on new products, guidance documents, news, and any other information which will help you in switching on or using EPS. Please subscribe to the EPS bulletin using the following link on twitter
15 Communications and engagement Media and PR advice The EPS team can provide professional advice to sites, NHS organisations or suppliers who are looking to plan media, or patient awareness campaigns. Please contact for further information.
16 Communications and engagement Advice on patient engagement The EPS team can provide professional advice on how to effectively engage with patients. We also offer templates for leaflets which can be printed locally and will explain EPS to patients. Templates and information leaflets can be downloaded from
17 Communications and engagement Review of communication material The communications team at the HSCIC can use their expert knowledge and experience to provide advice and guidance on any EPS communications planned. Please contact for further information.
18 Communications and engagement EPS and NHS branding advice The communications team at the HSCIC can provide guidance on how to use the EPS and NHS branding in your own communication materials. Design style guidance can be found on the website Please contact for further information.
19 Communications and engagement Dissemination of best practice The EPS team is keen to share lessons learnt, experiences and top tips from sites which have implemented EPS successfully. Examples of best practice can be found on the EPS website under get started. For prescribers: For dispensers:
20 Communications and engagement Clinical engagement Clinicians working for the EPS team can provide specific clinical sessions to advise on repeat dispensing, usage of EPS, governance, policy etc. Please contact for further information.
21 Communications and engagement Presentations to LPCs/LMCs/CCGs/other stakeholders The EPS team can provide presentation material and content for organisations or individuals to deliver themselves, or where possible, EPS subject matter experts can attend events or meetings to present and discuss EPS in general or where necessary more in depth EPS topics. Please contact for further information.
22 Training and guidance Supplier helpdesk training National guidance materials Review of guidance material developed by stakeholders Review of supplier training material Back to all services
23 Supplier helpdesk training Training and guidance The EPS team can provide EPS training to supplier helpdesks. Please contact for further information.
24 National guidance materials Training and guidance National guidance material is available to support end users, commissioners and stakeholders with EPS. This information can be found on the EPS website at
25 Review of guidance material developed by stakeholders Training and guidance Any EPS guidance material can be reviewed by the EPS team. This will ensure that the material is accurate and is in line with national guidance. Please contact for further information.
26 Review of supplier training material Training and guidance Training produced by clinical system suppliers can be reviewed by the EPS team. This will ensure that the material is accurate and is in line with national guidance. Please contact for further information.
27 Reporting Reports to support the GP authorisation process Deployment map NHS Choices National volume data Nomination data Back to all services
28 Reports to support the GP authorisation process Reporting Area Teams receive a weekly report from the EPS team which provides them with information on which sites they have left to approve and how long they have to approve them. Only available to designated NHS England GP deployment approvers.
29 Deployment map Reporting The EPS Release 2 deployment map is available for end users and patients to see which practices and dispensers are live or planning to go live with EPS Release 2 in their area. The EPS Release 2 deployment map can be found on the EPS website at If there is an error on the map please contact the EPS team at epsimplementation@hscic.gov.uk.
30 NHS Choices Reporting Prescribing and dispensing sites which are live with EPS Release 2 will be flagged as such on NHS Choices. Patients can use this to identify if their GP practice, pharmacy or dispensing appliance contractor are currently using EPS Release 2. Visit the NHS Choices website at
31 National volume data Reporting The latest statistics on EPS Release 2 deployment, number of prescriptions sent and number of nominations set can all be found on the EPS website. Please see the statistics and progress section of the EPS website at
32 Nomination data Reporting Nomination audit reports provide information on the nomination activity undertaken by people with Smartcards working in GP practices, community pharmacies and DACs in England. Until these reports are widely available, if you require nomination activity information on a case by case basis please contact the EPS team. epsimplementation@hscic.gov.uk with the subject heading Nomination Information Request. For the request of information to be valid, the request must be in writing ( ), and in the request you will have to: 1. State your name and your address for correspondence. 2. Describe the information requested (give as full a description as possible of the information you require). Please only provide a patient s NHS number. The EPS team will aim to respond to your request within two working days.
33 Benefits realisation Utilisation visits Back to all services
34 Utilisation visits Benefits realisation A visit to the practice to assess current use this could be triggered by usage reaching a certain level or stagnating at a level below what is expected. Pharmacies should be invited to make the most of the meeting. The below would be discussed: Current usage Suggestions on how to increase usage / make the most of EPS Release 2 Discussion around issues in using EPS Release 2 A follow up report will be provided which will document what was discussed and suggestions on how to increase usage. Two hour meeting facilitated by an EPS subject matter expert. Report fed back to local NHS based on discussion. Please contact eps@hscic.gov.uk to arrange a visit.
35 Prescription Tracker EPS system service alerts Service Management Back to all services
36 Prescription Tracker Service Management The EPS Prescription Tracker is intended for use by all staff working at prescribing and dispensing sites, to CSUs, System Suppliers and Area Teams to provide the status of a prescription. This tool allows users to enter a prescription ID and find out where in the process a prescription is at that time. It will confirm if the prescription has left the prescribing site, if it has reached the Spine or if it has been delivered to a dispensing site. Please find system requirements and access under prescription tracker.
37 EPS system service alerts Service Management Register to receive text or alerts when there are incidents affecting the EPS. This includes major incidents/service outages of live dispensing system, EPS itself, the Personal Demographics Service (PDS) and the Spine. You can find the registration form on the EPS website under help.
38 Back to main menu
Electronic Prescription Service (EPS2)
Electronic Prescription Service (EPS2) The Fort House Surgery 6 TH October Ashley Medical Centre - 20 th October Business Process Change Workshop Gary Mortimer EPS Implementation Manager gmortimer@hscic.gov.uk
More informationPreparing for EPS in your GP practice and pharmacy. Business Process Change Workshop
Preparing for EPS in your GP practice and pharmacy Business Process Change Workshop Introduction To maximise the benefits of EPS Release 2, pharmacies and GP practices need to adapt existing business processes.
More informationGuidance document for EMIS Web EPS Release 2 deployment
Guidance document for EMIS Web EPS Release 2 deployment Crown Copyright 2011 Contents Guidance document for EMIS Web EPS Release 2 deployment... 1 1 Introduction... 4 1.1 Background... 4 1.2 Purpose...
More informationElectronic Prescription Service. Guidance for community pharmacy contractors on implementing Release 1
Electronic Prescription Service The Electronic Prescription Service Guidance for community pharmacy contractors on implementing Release 1 Contents With about 1.3 million prescriptions now being issued
More informationElectronic Prescription Service Implementation Strategy
Electronic Prescription Service Implementation Strategy Introduction The implementation of the electronic service presents an enormous logistical challenge. In order for the service to operate, primary
More informationElectronic Prescription Service (EPS) Release 2. Implementation Guidance for Pharmacies
Electronic Prescription Service (EPS) Release 2 Implementation Guidance for Pharmacies Dear Pharmacy Manager As you are aware we are rolling out the new Electronic Prescription Service Release 2 and the
More informationIHTSDO Showcase 2014 Denise Downs, Implementation and Education Lead, UK Terminology Centre
Validating Subsets through Audit and Payment IHTSDO Showcase 2014 Denise Downs, Implementation and Education Lead, UK Terminology Centre Motivation for session Share and Tell So please interject with own
More informationNHS GP Manchester NVUG Panel Member GP /Pharmacy Advisory group to CFH for the NHS Electronic Prescription Service CFH EPS National Clinical Lead
NHS GP Manchester NVUG Panel Member GP /Pharmacy Advisory group to CFH for the NHS Electronic Prescription Service CFH EPS National Clinical Lead 2008-10 Trafford PCT Clinical Lead for EPS on the implementation
More informationSURREY LPC NEWSLETTER
SURREY LPC NEWSLETTER Dear Contractor, APRIL 2015 Welcome to the latest Surrey LPC newsletter. CEO REPORT ETP R2 is now being started in all Surrey CCGs with most GP surgeries planning to go live during
More informationPractice Guidance. Good Dispensing Guidelines England
Practice Guidance Good Dispensing Guidelines England Contents: Principles of Good Dispensing 3 The Scope of IT Systems 3 Education and Training 4 Confidentiality 5 Staff Communication Skills 5 Maintaining
More informationINFORMATION MANAGEMENT AND TECHNOLOGY (IM&T) STRATEGY
INFORMATION MANAGEMENT AND TECHNOLOGY (IM&T) STRATEGY 1 INTRODUCTION 1.1 This Somerset Information Management and Technology (IM&T) Strategy outlines the strategic vision and direction for the development
More informationTracking Database GPSoC Replacement (GPSoC-R) Call-Off Agreement and Schedule A Maintenance
Programme: Programme Director: Owner: Author: Tracking Database GPSOC-R CALL-OFF AGREEMENT AND SCHEDULE A MAINTENANCE CONFIGURATION ITEM NO Tracking Database Rob Shaw Kim Hobday Kim Hobday DOC-00568 Version:
More informationAVOIDING UNPLANNED ADMISSIONS ENHANCED SERVICE: PROACTIVE CASE FINDING AND CARE REVIEW FOR VULNERABLE PEOPLE GUIDANCE AND AUDIT REQUIREMENTS
April 2014 AVOIDING UNPLANNED ADMISSIONS ENHANCED SERVICE: PROACTIVE CASE FINDING AND CARE REVIEW FOR VULNERABLE PEOPLE GUIDANCE AND AUDIT REQUIREMENTS A programme of action for general practice and clinical
More informationThe first 6 months September 2013
The first 6 months September 2013 The first 6 months what have we been doing? We have been building relationships, creating infrastructure and processes, carrying out training, and recruiting volunteers.
More informationPopulating the Tracking Database - Guidance for SCR Project Managers
Document filename: Populating the Tracking Database - Guidance for SCR Project Managers Directorate / Programme SCR Project SCR Planning and Reporting Tool Document Reference Project Manager Emma
More informationPreparing for EPS in your GP practice
Business Process Change workshop help sheet These help sheets are designed to support you in a key part of the planning for EPS. As indicated in the Standard Deployment Model, the business process change
More informationPublications Gateway Ref No. 04365. Patient Online: MAKING THE MOST OF ONLINE APPOINTMENTS AND REPEAT PRESCRIPTIONS
Publications Gateway Ref No. 04365 Patient Online: MOST OF ONLINE AND REPEAT Equality and Health Inequalities Statement Promoting equality and addressing health inequalities are at the heart of NHS England
More informationA simple yet advanced toolkit enabling you to communicate in new ways with patients and the public.
Full with Mobile Apps Integrated Customer Relationship Management System A simple yet advanced toolkit enabling you to communicate in new ways with patients and the public. Branded for your organisation,
More informationDispensary Procedures and the Electronic Prescription Service
Dispensary Procedures and the Electronic Prescription Service Diagram 2 The Dispensing Process with EPS Release 2 Log on with Smartcard and passcode Retrieve nominated prescriptions from national spine
More informationSecond Clinical Safety Review of the Personally Controlled Electronic Health Record (PCEHR) June 2013
Second Clinical Safety Review of the Personally Controlled Electronic Health Record (PCEHR) June 2013 Undertaken by KPMG on behalf of Australian Commission on Safety and Quality in Health Care Contents
More informationSecuring excellence in IT Services. Operating model for offender health care
Securing excellence in IT Services Operating model for offender health care February 2013 Table of Contents 01 Glossary of terms 02 Introduction Purpose of document Background 03 Offender Health IT Commissioning
More informationNOS for Network Support (903)
NOS for Network Support (903) November 2014 V1.1 NOS Reference ESKITP903301 ESKITP903401 ESKITP903501 ESKITP903601 NOS Title Assist with Installation, Implementation and Handover of Network Infrastructure
More informationNHS Business Partners miniguide. Introductory guidance for NHS-commissioned healthcare providers from the independent and third sectors
NHS Business Partners Introductory guidance for NHS-commissioned healthcare Introductory guidance for NHS-commissioned healthcare NHS Business Partners Contents Section Description Page 1 Introduction
More informationGovernance. Information. Bulletin. Welcome to the twentieth edition of the information governance bulletin
Welcome to the twentieth edition of the information governance bulletin Our regular bulletin about information governance and the work of the IG transition programme Publication Gateway Reference: 02688
More informationGP2GP Utilisation Framework
Document filename: GP2GP Utilisation Framework Directorate / Programme Cross Government Programmes Project GP2GP Document Reference Project Manager Status Live Owner Andrew Walsham Version 1.2
More informationPOLICY FOR THE REPORTING AND MANAGEMENT OF PATIENT COMPLAINTS
Item 9 POLICY FOR THE REPORTING AND MANAGEMENT OF PATIENT COMPLAINTS Authorship: Chief Operating Officer Approved date: 20 September 2012 Approved Governing Body Review Date: April 2013 Equality Impact
More informationCommunity pharmacy access to Summary Care Records
Community pharmacy access to Summary Care Records Proof of Concept report v1.1 (updated 21.09.15) Benefits and key findings Contents Introduction 3 Benefits 4 Implementation 6 Information Governance 7
More informationNational Programme for IT
National Programme for IT Safer Design Key Clinical Safety Activities Safer Design Clinical Risk Guidance Document Clinical Safety Contents FOREWORD 3 1.0 INTRODUCTION 4 2.0 Overview 5 3.0 DESIGN ACTIVITIES
More informationInformation Security Assurance Plan 2015/16
Information Security Assurance Plan 2015/16 Policy number: N/A Version 2.0 Approved by Name of author/originator Owner (Exec Director) Date of approval August 2015 Date of last review July 2015 Next due
More informationSenior Governance Manager, North of England. North Tyneside CCG Quality and Safety Committee (01/12/15)
Corporate IG02: Data Quality Version Number Date Issued Review Date V4 07/12/2015 01/01/18 Prepared By: Consultation Process: Senior Governance Manager, North of England Commissioning CCG Quality & Safety
More informationRecommendations from Industry on Key Requirements for Building Scalable Managed Services involving Telehealth, Telecare & Telecoaching
Recommendations from Industry on Key Requirements for Building Scalable Managed Services involving Telehealth, Telecare & Telecoaching Contacts: Angela Single, Chair, Industry Working Group: angela.single@3millionlives.co.uk
More informationGovernance. Information. Bulletin. Welcome to the nineteenth edition of the information governance bulletin
Welcome to the nineteenth edition of the information governance bulletin Our regular bulletin about information governance and the work of the IG transition programme Publication Gateway Reference: 02465
More informationThe University s IT Helpdesk will be implementing a new IT service management solution that helps to facilitate ITIL, a widely accepted best practice
The University s IT Helpdesk will be implementing a new IT service management solution that helps to facilitate ITIL, a widely accepted best practice framework. This talk will give a brief introduction
More informationNottingham City Council Delegated Decision
Nottingham City Council Delegated Decision Reference Number: 1371 Author: Jennifer Lowis Department: Chief Executives Group Contact: Jennifer Lowis (Job Title: Communications & Marketing Business Partner,
More informationType of change. V02 Review Feb 13. V02.1 Update Jun 14 Section 6 NPSAS Alerts
Document Title Reference Number Lead Officer Author(s) (name and designation) Ratified By Central Alerting System (CAS) Policy NTW(O)17 Medical Director Tony Gray Head of Safety and Patient Experience
More informationSecuring excellence in GP IT Services
Securing excellence in GP IT Services Operating Model December 2012 Table of Contents 01 Glossary of terms 02 Preface 03 Introduction Background Purpose 04 GP IT services commissioning 05 06 07 GP IT scope
More informationCommunicating the Care Act
Communicating the Care Act Communicating the Care Act what s changed? From April 2015, care and support in England is changing to become more consistent across the country. The overall aim of the Care
More informationDeveloping the workforce to support children and adults with learning disabilities described as challenging
Developing the workforce to support children and adults with learning disabilities described as challenging Professor Lisa Bayliss- Pratt Director of Nursing- Health Education England Health Education
More informationSCR Expert Advisory Committee
SCR Expert Advisory Committee Terms of Reference Judith Brodie, Chair August 2015 1 Copyright 2015, Health and Social Care Information Centre. Contents Contents 2 1. Background and Strategic Justification
More informationNY&H CSU Service Specification IMT Service SAMPLE ONLY
SAMPLE IT SERVICE SPECIFICATION IG, NHS Mail Support, Clinical Safety (ISB160) and R.A. services North Yorkshire & Humber Commissioning Support Unit DATE: 23 September 2014 AUTHOR: STATUS: Doug Scott For
More informationGP2GP Error Code handling in supplier systems
GP2GP Error Code handling in supplier systems Page 1 of 15 1 Table of Contents 1 Table of Contents... 2 2 Introduction... 3 3 INPS Vision... 3 3.1.1 Error code: 12: Duplicate EHR Extract received... 4
More informationThe Danwood Group Professional Services Offering DANWOOD
The Danwood Group Professional Services Offering DANWOOD Our Professional Services Our Professional Services department can provide you with a variety of services from Audit and Assessment to Technical
More informationNHS 111. Commissioning Standards. June 2014. Page 1 of 28
NHS 111 Commissioning Standards June 2014 Page 1 of 28 NHS England INFORMATION READER BOX Directorate Medical Operations Patients and Information Nursing Policy Commissioning Development Finance Human
More informationBusiness Services Authority
Student Services provided by Business Services Authority Issue 11 - April 2014 If you re from a university, college or assessment centre that works with students who are eligible for NHS or social work
More informationInformatics: The future. An organisational summary
Informatics: The future An organisational summary DH INFORMATION READER BOX Policy HR/Workforce Management Planning/Performance Clinical Document Purpose Commissioner Development Provider Development Improvement
More informationMicrosoft Partner Network. Program Administrator Guide to Software and Online Services Benefits
Microsoft Partner Network Program Administrator Guide to Software and Online Services Benefits Contents Microsoft Partner Network... 1 Program Administrator Guide to Software and Online Services Benefits...
More informationIT requirement specification Safety alert. Oral methotrexate 2.5mg and 10mg tablets
IT requirement specification Safety alert Oral methotrexate 2.5mg and 10mg tablets Synopsis This document sets out the IT requirements for addressing methotrexate-related patient safety incidents that
More informationComplaints Annual Report
Complaints Annual Report 1 April 2009 to 31 March 2010 Introduction Following extensive consultation, 1 April 2009 saw the introduction of the new Local Authority and NHS Complaints (England) regulations.
More informationEPS Forum Outputs. October 2015. 1 Copyright 2015, Health and Social Care Information Centre.
EPS Forum Outputs October 2015 1 Copyright 2015, Health and Social Care Information Centre. Contents 1. Overview 3 2. Summary 3 3. PSNC issues log review 4 4. Pharmacy Voice issues log review 6 5. Benefits
More informationThe Controlled Drugs (Supervision of Management and Use) Regulations 2013 NHS England Single Operating Model
The Controlled Drugs (Supervision of Management and Use) Regulations 2013 NHS England Single Operating Model Page 1 NHS England INFORMATION READER BOX Directorate Medical Operations Patients and Information
More informationMajor Incident COMMUNICATIONS STRATEGY AND PLAN
Major Incident COMMUNICATIONS STRATEGY AND PLAN ELFT staff must use the version published on the Trust Intranet for managing an incident response or training purposes. Version 2.2 8 th September 2014 Revision
More informationNHS Business Services Authority (NHSBSA) Data Analytics Programme
NHS Business Services Authority (NHSBSA) Data Analytics Programme Rob Bain, Data Analytics Manager NHSBSA Portfolio The NHS Business Services Authority is a Special Health Authority and an Arms Length
More informationBuilding the case for eprescribing
Building the case for eprescribing Medicines Management and Pharmacy Services Leeds Teaching Hospitals NHS Trust Plan for session Introduction Small group discussion (10 minutes) Group feedback (10 minutes)
More informationJOB TITLE: Data Quality/IT Manager
JOB DESCRIPTION JOB TITLE: Data Quality/IT Manager RESPONSIBLE TO: PRACTICE MANAGER PARTNERS SALARY: Starting From 25000 HOURS: 35 Hours The post-holder will need to become familiar with all functions
More informationJob Description. Business Intelligence Development Lead Band 8a
Job Description Business Intelligence Development Lead Band 8a Job Title: Team / Directorate: Band: Responsible to: Accountable to: Business Intelligence Development Manager Commissioning Intelligence,
More informationService Desk Triage for Cloud Support (Lot 4) Service: 5.G5.1414.001
Service Desk Triage for Cloud Support (Lot 4) Service: 5.G5.1414.001 CONTENTS 1. WHY LEICESTERSHIRE HEALTH INFORMATICS SERVICE?... 3 2. SERVICE OVERVIEW... 3 3. ON-BOARDING... 8 4. OFF-BOARDING SERVICES/TERMINATION...
More informationProgramme Update. Eve Roodhouse Programme Director, care.data
Programme Update Eve Roodhouse Programme Director, care.data 1 2 Care.data: What is it? Increased demand for data and information about what and how care is delivered across care pathways and geographies
More informationPRINCIPLES FOR HIGH QUALITY INTERPRETING AND TRANSLATION SERVICES
PRINCIPLES FOR HIGH QUALITY INTERPRETING AND TRANSLATION SERVICES [VERSION 1.19] POLICY STATEMENT The NHS is committed to providing high quality, equitable, effective healthcare services that are responsive
More informationGateway review guidebook. for project owners and review teams
Gateway review guidebook for project owners and review teams The State of Queensland (Queensland Treasury and Trade) 2013. First published by the Queensland Government, Department of Infrastructure and
More informationBOARD PAPER NHS ENGLAND
Paper 1505142 BOARD PAPER NHS ENGLAND Title: Patient and Public Voice From: Tim Kelsey, National Director for Patients and Information Purpose of paper: NHS England is committed to: promoting and upholding
More informationSECURING EXCELLENCE IN
Putt Patients F SECURING EXCELLENCE IN GP IT SERVICES: BUILDING FOUNDATIONS FOR THE FUTURE Operating Model 2nd edition 2014-16 DIRECT COMMISSIONING WORLD CLASS CUSTOMER SERVICE: INFORMATION, TRANSPARENCY
More informationNHS Information Governance: 2010/11 UPDATE
NHS Information Governance: 2010/11 UPDATE JANUARY 2011 Contents Outline of the Changes Quick reference to additional evidence requirements Guide to using the online Toolkit Frequently asked questions
More informationPandemic Influenza Plan 2015/2016
NOT PROTECTIVELY MARKED Pandemic Influenza Plan 2015/2016 Policy number: N/A Version 1.5 Approved by Name of author/originator Owner (director) Executive Management Team Mark Twomey, Deputy Director of
More informationCommunication and Engagement Strategy 2014 2017. Final Version 30 th June 2014
Communication and Engagement Strategy 2014 2017 Final Version 30 th June 2014 Contents Introduction 4 Strategic Objectives and Role of Communications 6 Communications now and by 2017 7 Communications and
More informationAdvice and Guidance for the ODS Organisation Codes Contacts (OC1s)
The purpose of this document is to provide advice and guidance about the role and responsibilities of the ODS Organisation Codes Contacts (OC1). The leaflet also provides guidance around the process of
More informationSupplier Introduction to the New ACS Procurement Portal
Supplier Introduction to the New ACS Procurement Portal February 2014 Powered by DecisionMAX Software 1. Table of Contents 1. Introduction 2. About the Aged & Community Services Association 3. Procurement
More information1 P a g e BUSINESS INTELLIGENCE STRATEGIC PLAN & ROADMAP
1 P a g e BUSINESS INTELLIGENCE STRATEGIC PLAN & ROADMAP Paper Issue Name Business Intelligence Strategic Plan & Roadmap DRAFT Issue Number 1.0 Issue Date January 2015 Version 1.0 Authors Approved by Nick
More informationWarden Lodge Medical Practice. Patient Participation Annual Report 2014/2015
Warden Lodge Medical Practice Patient Participation Annual Report 2014/2015 Surgery Hours Monday to Friday 8.00-6.30 01992 622324 We also offer extended surgery hours opening every other Saturday from
More informationA&E Recovery & Improvement Plan
Engagement and Patient Experience Committee (A Sub-Committee of NHS Southwark CCG Governing Body) ENCLOSURE B A&E Recovery & Improvement Plan DATE OF MEETING: September 2013 CCG DIRECTOR RESPONSIBLE: Tamsin
More informationRemote Network Access Procedure
Remote Network Access Procedure Version: 1.1 Bodies consulted: - Approved by: PASC Date Approved: 20.8.13 Lead Manager: Ade Sulaiman Responsible Director: Simon Young Date issued: Aug 13 Review date: Jul
More informationKO41(b) Dental Written Complaints. A guide to completing the Dental section of the NHS written complaints collection SCCI SUPPORTING.
KO41(b) Dental Written Complaints A guide to completing the Dental section of the NHS written complaints collection 28 April 2015 We are the trusted national provider of high-quality information, data
More informationGovernment buyer user manual System Requirements and Administration Version 2.0
Queensland Government etendering website Government buyer user manual System Requirements and Administration Version 2.0 July 2011 etender Help Desk phone 07 3836 0141 Table of contents 1 Introduction...
More informationSharing Healthcare Records
Summary Care Record has been used by healthcare professionals for a number of years records a summary of key health information these records enable healthcare professionals to treat you safely if you
More informationRISK MANAGEMENT MATRIX FOR ACADEMIES. Contents. Introduction. Mission/objectives. Law and regulation. Governance and management.
RISK MANAGEMENT MATRIX FOR ACADEMIES Contents A B C D E F G H K J Introduction Mission/objectives Law and regulation Governance and management External factors Operational factors Human resources Environmental
More informationBUSINESS CONTINUITY PLAN 1 DRAFTED BY: INTEGRATED GOVERNANCE MANAGER 2 ACCOUNTABLE DIRECTOR: DIRECTOR OF QUALITY AND SAFETY 3 APPLIES TO: ALL STAFF
BUSINESS CONTINUITY PLAN 1 DRAFTED BY: INTEGRATED GOVERNANCE MANAGER 2 ACCOUNTABLE DIRECTOR: DIRECTOR OF QUALITY AND SAFETY 3 APPLIES TO: ALL STAFF 4 COMMITTEE & DATE APPROVED: GOVERNING BODY, 5 MARCH
More information3. The aim of this enhanced service in 2013/14 is to establish patient online access to GP practice information systems as follows:
ENHANCED SERVICE SPECIFICATION IMPROVING PATIENT ONLINE ACCESS Introduction 1. This enhanced service has been designed by the NHS Commissioning Board (NHS CB) to facilitate improvements in the electronic
More informationCommunity Pharmacy in 2016/17 and beyond - proposals Stakeholder briefing sessions
Community Pharmacy in 2016/17 and beyond - proposals Stakeholder briefing sessions 1 CONTENTS Contents This presentation describes our vision for community pharmacy, and outlines proposals for achieving
More informationInformation Governance and Data Protection Policy
Information Governance and Data Protection Policy Page 1 of 21 Document Control Sheet Name of document: Version: Owner: File location / Filename: Information Governance and Data Protection Policy Final
More informationAgenda Item: Item 21 Report Number: 130/15 Dianthus Building, Wishbone Way, Goldsworth Park, Woking, Surrey GU21 3RT Date 12 January 2015
Agenda Item: Item 21 Report Number: 130/15 Venue: Dianthus Building, Wishbone Way, Goldsworth Park, Woking, Surrey GU21 3RT Date 12 January 2015 North West Surrey CCG Governing Body Title of Report: Prepared
More informationSafety Excellence Matrix
Safety Excellence Matrix 1 = Performance just meets minimum standards 2 = Performance is satisfactory got the basics 3 = Performance is good going beyond the norm 4 = Performance is very good best practice
More informationInformation Governance Strategy
Information Governance Strategy To whom this document applies: All Trust staff, including agency and contractors Procedural Documents Approval Committee Issue Date: January 2010 Version 1 Document reference:
More informationA joint plan to foster a healthy and vibrant Healthcare IT market. Intellect & DH Informatics Directorate. Initial Issue
A joint plan to foster a healthy and vibrant Healthcare IT market Intellect & DH Informatics Directorate Initial Issue Crown Copyright 2012 Page 1 of 8 Amendment History: Version Date Amendment History
More informationJob Description. Line Management of a small team of staff administrating and managing patient and professional feedback and incidents.
Job Description Job Title Pay Band Base Dept./Team Responsible to Accountable to Responsible for Complaints, Incidents and Governance Manager New Alderley House, Macclesfield Eastern Cheshire Clinical
More informationGuidance for registered pharmacies providing pharmacy services at a distance, including on the internet
Guidance for registered pharmacies providing pharmacy services at a distance, including on the internet April 2015 The General Pharmaceutical Council is the regulator for pharmacists, pharmacy technicians
More informationInformation Governance Plan
Information Governance Plan 2013 2015 1. Overview 1.1 Information is a vital asset, both in terms of the clinical management of individual patients and the efficient organisation of services and resources.
More informationSpecifically, the group is asked to agree (with any caveats it would like to introduce) and endorse:
Joining Up Your Information project (JUYI Gloucestershire s Shared Care Record) Proposed Model for Patient Consent to Share Data in Gloucestershire 10 th March 2015 Executive Summary This paper is to request
More informationGP Systems of Choice (GPSoC)
GP Systems of Choice (GPSoC) Update October 2006 Contents 1 Introduction 3 2 Scheme status 4 3 Overview of the scheme 5 4 Funding 4.1 IT infrastructure 6 4.2 Annual service charges 6 4.3 Migration 6 5
More informationGRANVILLE HOUSE MEDICAL CENTRE ANNUAL REPORT 2014/15
GRANVILLE HOUSE MEDICAL CENTRE ANNUAL REPORT 2014/15 Granville House is a long established practice working from a purpose built surgery covering the areas of Adlington, Anderton, Heath Charnock and Rivington.
More informationDate Approved by EMT: Version 1, approved 1 March 2014. Date Approved by GM: Version 1, approved 1 March 2014
Marketing Procedure Document Name: Document Reference: Marketing Procedure PR1.3 Document Version: 2 Responsible Officer: Functional Owner: QCI Owner: Chief Marketing Officer Head of Course Marketing Quality
More informationIntroduction to the NHS Information Governance Requirements
Introduction to the NHS Information Governance Requirements 2 Version April 2014 Information Governance ensures necessary safeguards for, and appropriate use of, patient and personal information. The widely
More informationONLINE RECRUITMENT MANAGEMENT SYSTEMS
ONLINE RECRUITMENT MANAGEMENT SYSTEMS Founded in 1998, Advorto provides recruitment management systems that help leading organisations such as Lloyds Banking Group, NHS and Virgin Trains to gain control
More informationTo join Achilles UVDB, visit www.achilles.com/uvdb, call +44 (0)1235 861118 or email enquiries@achilles.com
UVDB Achilles UVDB FAQ s About Achilles UVDB What is the Achilles UVDB Supplier Information Management Service? Achilles UVDB is the community for the UK utilities industry. It enables the utilities sector
More informationMaking enewsletters count!
Making enewsletters count! Email newsletters (enewsletters) are a great way to keep in contact with your clients on a regular basis. Not only are they are relatively cheap and easy to produce, enabling
More informationBath & North East Somerset Council
Bath & North East Somerset Council MEETING/ DECISION MAKER: MEETING/ DECISION DATE: Health & Wellbeing Select Committee 29 th July 2015 EXECUTIVE FORWARD PLAN REFERENCE: TITLE: Royal United Hospitals Bath
More information6 Section 6 Who Can Help?
6 Section 6 Who Can Help? 6.1 In this Section This section provides a list of contacts that can provide support during the implementation of the project, under the following broad headings: Regional Cluster
More informationInformation Governance and Risk Stratification: Advice and Options for CCGs and GPs
Information Governance and Risk Stratification: Advice and Options for CCGs and GPs 1 NHS England INFORMATION READER BOX Directorate Medical Operations Patients and Information Nursing Policy Commissioning
More informationCentral Alerting System Policy
Central Alerting System Policy This procedural document supersedes: CORP/RISK 6 v.3 Medical Device Related Incidents and Central Alerting System Policy Did you print this document yourself? The Trust discourages
More informationGoverning Body (public) meeting
ENCLOSURE: S Agenda Item: 62/15 Governing Body (public) meeting DATE: 26 March 2015 Title Disaster Recovery Test March 2015 That the Governing Body: Recommended action for the Governing Body NOTE the outcomes
More informationUpdate on development of the GMC Standards app
Performance and Resources Board meeting, 21 January 2016 Agenda item: 10 Report title: Report by: Considered by: Action: Update on development of the GMC Standards app Faye Cranfield, Project manager Standards
More informationHuman Resource Change Management Plan
Structural Reform in Western Australian Local Governments Human Resource Change Management Plan A resource for the progression of your workforce through the structural reform process Contents Human Resource
More information