Workplace Peer Support It Works! Lyne Wilson, Director, Human Resources and Employee Relations, NAV CANADA, Ottawa March 25, 2015, Noon-1:00 p.m.
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1 Workplace Peer Support It Works! Lyne Wilson, Director, Human Resources and Employee Relations, NAV CANADA, Ottawa March 25, 2015, Noon-1:00 p.m. ET
2 Important! Send questions/comments to: All Participants
3 Presenter Lyne Wilson NAV CANADA
4 Agenda 1. What is Recovery? What is Peer Support? 2. Peer Support Guidelines and the Mental Health Commission of Canada (MHCC) 3. NAV CANADA s Mental Health Peer Support Program Why introduce the program -How they did it Objectives of program How to measure success Strategic Pillars the next 5 years 4. Questions
5 What is Recovery? Recovery focuses on people recovering a quality of life in their community while striving to achieve their full potential. The concept of "recovery" in mental health refers to living a satisfying, hopeful, and contributing life, even when mental health problems and mental illnesses cause ongoing limitations What is Peer Support? Peer support is a supportive relationship between people who have a lived experience in common.
6 MHCC and Peer Support Guidelines for the Practice and Training of Peer Support
7 Light the Way - Mental Health Peer Support Program
8 About NAV CANADA Private, non-share capital company November 1, 1996 Regulated by Federal Government on Safety Performance ~ 4800 employees
9 Mental Health Strategy Healthy Minds
10 Why introduce a Mental Health Peer Support Program? Canadian statistics 1 in 5 suffer from mental health Success from other internal peer support programs It s the right thing to do!
11 How did we do it? Buy-in from senior management and unions' leadership Partnership Committee
12 Objectives of our Mental Health Peer Support Program Support employees coping with mental health issues, either personally or through a loved one, to find their own path to recovery; Reinforce organizational core values and build a supportive community at work; and Recognize and value the potential for broader societal change by championing mental health peer support in our workplace
13 Recruitment and Selection Recruitment process Selecting the right peers Hope Communication Trust Self-Care Confidentiality Training
14 Launch of Light the Way October 2012
15 How has the program been doing since it s implementation? How will we measure success?
16 Metrics Decrease in both short term and long term disability Increase in Employee Assistance Program (EAP) utilization Increase in psychologists costs in benefits plan
17 NAV CANADA s Mental Health Strategic Pillars the next 5 years Anti-Stigma Promotion/ Prevention Early Intervention Sustainability Creating a culture where employees feel free to raise their issues Support Awareness of resources and support available Awareness and skills to deal with occurrences; actions taken to prevent occurrences Support employees through challenges, disability and return to work Monitor and evaluate
18
19 Questions?
20 Resources Mental Health Commission of Canada Peer Support and Guidelines for the Practice and Training of Peer Support- Free Download the National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard)- Free Peer Support Accreditation and Certification (Canada)
21 Next Workplace Webinar Date: April 29, 2015 at 12:00pm to 1:00pm ET Topic: Awareness and Impact of Mental Health in the Workplace Speaker: Mood Disorders Society of Canada To watch our past webinars, visit our website at:
22 Join the Conversation Communicate. Contribute. Collaborate. COLLABORATIVE SPACES is an online repository and conversation place for mental health in Canada. Share mental health information with others and learn from others as they post. The more you contribute, the more robust a resource it will be!
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