Deaf People in Emergencies
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1 Video Technologies A New Way to Reach Deaf People in Emergencies Karen Graham & Alyson Picus
2 About SignOn Located in Seattle, Washington Founded in 1997 Staff of 20 Nationally Certified Interpreters 7 Administrative Support Staff
3 What We Do On-Site Interpreting Video Interpreting Emergency Sign Language Interpreting Program (ESLIP) for King County
4 Evolution of VRI Development of Technology Video Relay Services Phone use only Federal Government pays and regulates Video Remote Interpreting Requestor pays Unregulated Satisfies ADA requirement
5 Communication o Access on Video Video technology is increasingly common Deaf people use video regularly for phone Internet connectivity is generally improving
6 What is VRI? Video Remote Interpreting is a substitute for an on-site interpreter Deaf/Hearing Participant in same room, Interpreter is remote
7 Equipment Screen Computer Mobile device Television Videoconference device Webcam Built in or separate Mic Built in or separate
8 Internet t Hard-Wired T-1 or Business DSL 2Mb Mbps preferred WiFi Widely available, can be challenging
9 Connectivity it Internet vs. Satellite
10 Benefits of VRI Inclusion via communication access Interpreter present when physically impossible ibl Ability to spread message to a wide audience who might not be able to read Includes rural as well as city areas
11 Why not captioning? i 500, ,000,000 deaf people use sign language as their home tongue Average deaf reading level l 4 th grade Easier to understand native language when under stress
12 Deaf People and Video Most have it: You Tube Video Phones Mobile devices Television
13 Applications of Emergency VRI Disaster preparedness video library Brief, critical announcements Information is needed immediately Unsafe for interpreter to go to disaster site
14 Pre-made Emergency VRI Disaster preparedness PSA Watches and Warnings
15 Live Emergency VRI Live Information
16 VRI in Emergencies VRI or VRS? When to use VRS in a live emergency
17 VRI In Emergencies CHALLENGES Use in power outages Connectivity in a crisis Devices working properly
18 Using Local VRI Interpreter is familiar with region Local Sign Language Dialect Community Names Local agency can send on-site interpreter if needed Out-of-State VRI Agency can be helpful if local agency is affected by disaster
19 Possibilities - Prepare Pre-made videos in central location Social Media Website
20 Possibilities - Live Hot spot location where power is guaranteed
21 Possibilities Quick Video Emergency service has off site video made quickly
22 Possibilities - Mobile Mobile devices in strategic locations Police departments Hospital Emergency rooms
23 What about you? Your situation? Your ability to provide communication access in sign language? Feeling creative?
24 Contact t SignOnVRI Karen Graham, CEO Karen.Graham@signonasl.com Alyson Picus, Operations Manager Alyson.Picus@signonasl.com com
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