Document Title. Xerox Secure Access Unified ID System 5.3 Release Notes RNE v2.0 (Released) Document ID

Transcription

1 Document Title Document ID Xerox Secure Access Unified ID System 5.3 Release Notes Released August 8, 2014 Version 2.0 Author Sonia Betts, Senior QA Specialist Approved By David Juche, Director Software Engineering Dawn Forrester, QA Manager Rob Sosnowski, Development Manager, Embedded Solutions Chris Brown, Product Manager Lee Bonnell, Product Manager Neil O'Donoghue, Product Manager Adam Volpe, Senior Manager, Technical Support

2 Release History Ver. Released Author Affected Description of Change 1.0 August Sonia Betts all Initial release 2.0 August Sonia Betts Sec. 6.2 Known Issues Addition of item Table of Contents 1 Purpose Scope What s New in This Release? New s Environment Support Changes Installation Requirements Customer Continuity Documentation Incorporated es/known Issues/Observations es Incorporated into Xerox Secure Access Unified ID System CAS DCE DME DRE EQPCE Port Monitor Scheduler System Manager DWS Known Issues Best Practices Page 2 of 11

3 1 Purpose The purpose of this document is to summarize and communicate the new features, known issues and best practices for Xerox Secure Access Unified ID System (XSA) Scope It is intended for Equitrac staff and partners that support and service XSA 5.3. These release notes include new features and known issues at the time of release and observations about best practices and policies. 3 What s New in This Release? 3.1 New s The following new features are available with this release. availability varies by configuration and end points used. Authentication Support Third Party Card Reader Support Xerox Smart Card Support Description/Benefit Xerox Secure Access will now support 3 rd party card readers that are supported by Xerox s 3 rd party card reader framework. Third party card readers DO NOT require a 3 rd party card reader license when used with the XSA product. Xerox Secure Access will now support Smart Card authentication through the Xerox s Smart Card infrastructure. Note: Smart Card is only currently supported with the EIP platform integration. Page 3 of 11

4 Licensing s Licensing Model Authentication License Follow-You Print License Description/Benefit Xerox Secure Access version 5.3 removes the hardware requirement from XSA version 4. As a result, the software is now licensed through a traditional Nuance license serial number. Each device license is purchased individually and can be automatically activated or manually activated. Note: The Equitrac system utilizes a 6 tier licensing structure which allows licenses to be assigned on a per device basis. The authentication license allows a user to walk up to the device, identify themselves and use the functionality of the MFP. This authentication can happen with a card reader, through a PIN code or user name and password entered at the device. Each authentication license is associated with a deployed device. The Follow-You Print license allows end user to print to a secure queue and release the job from a Xerox MFP. This feature requires authentication and is sold bundled with an authentication license. Customer can add-on Follow-You Print in the future, if just an Authentication License was purchased initially. Management Improvements Xerox - Support Native Smart Card Solution with ECSP Update Device List in System Manager Network Accounting Description/Benefit Support for Xerox s Smart Card solution with ECSP that allows the Xerox native smart card authentication for Follow-You and Secure printing. The list of device models settable in System Manager for physical devices has been updated to reflect the most recent devices offered by various OEMs. Xerox devices can be initialized with Network Accounting enabled. This corrects an issue where a Xerox device would fail to initialize if Network Accounting was not installed. Page 4 of 11

5 OS Additions Windows Server 2012 R2 Description/Benefit XSA supports Windows Server 2012 R2. Server Architecture Product Based on Equitrac Office V5 Description/Benefit At its core, Xerox Secure Access is Equitrac Office version 5. Updates to XSA will be released in lock-step with Equitrac Office. As, Equitrac Office supports new devices and operating systems, so will XSA. Because XSA is so closely tied with the core Office technology, upgrades can be as simple as replacing XSA license codes with Equitrac Office license codes. 3.2 Environment Support Changes Installation Requirements Further information regarding hardware, operating system software and requirements are outlined in the Technical Specification (Tech Specs) datasheets available on the partner portal. Page 5 of 11

6 4 Customer Continuity A direct upgrade from XSA 4.1 to XSA 5.3 is not supported. XSA, however, can be upgraded to EO 5.3 with appropriate licenses. Supported version upgrade scenarios include: XSA upgrade to EO 4.2.0, EO upgrade to EO 4.2.4, EO upgrade to 5.3 XSA 5.3 to EO Documentation The following documents were included with the release of XSA 5.3: XSA Administration guide XSA Installation guide XSA Embedded for Xerox EIP XSA Embedded for Xerox EPA-EIP XSA Embedded for Xerox ECSP. XSA documentation can be downloaded from the following location: Note: A PDF Reader is required to view product documentation. If you do not already have the Nuance PDF Reader installed, it is available at the following URL: Page 6 of 11

7 6 Incorporated es/known Issues/Observations 6.1 es Incorporated into Xerox Secure Access Unified ID System 5.3 The following is a list of hotfixes incorporated into this release: CAS ID Type Description of Resolved Issue 426-HF CAS SR# Int ID# Setting a default Billing Code for a user requires Admin access. 426-HF A- CAS SR# Int ID# DCE server slowdown when a large number of devices are in a single pull group DCE ID Type Description of Resolved Issue 52-HF DCE SR# Int ID# When configured for a smart card reader on a Xerox with JBA tracking enabled, users are created with the domain name in UPN format (@domain) 52-HF DCE SR# Int ID# Unable to release print jobs that need to be pulled from another printer server when using Xerox EIP controller. SR# Int ID# Multi-server Follow-You printing does not function when using the Nuance ID Controller. Page 7 of 11

8 ID Type Description of Resolved Issue 424-HF DCE SR# Int ID# 29536, 29724, Intermittent DCE crash occurs when connecting to an offline PageCounter terminal DME ID Type Description of Resolved Issue 426-HF DME SR# Int ID# DME alerts may not contain the location of a device DRE ID Type Description of Resolved Issue 50-HF DRE SR# Int ID# A scenario may occur where secure print queues appear to have no print jobs available for release until they reappear after another print job is submitted by a user. 52-HF DRE SR# Int ID# Windows driver spool settings may incorrectly change to Print directly to the printer after sending a print job EQPCE ID Type Description of Resolved Issue HF EQPCE SR# Int ID# EQPCE fails with error "typecheck (Unknown type for put)" when page counting some postscript print jobs generated using LibreOffice on Linux. Page 8 of 11

9 ID Type Description of Resolved Issue 426-HF EQPCE SR# Int ID# 29629, 29960, Page Count issues with postscript print streams Port Monitor ID Type Description of Resolved Issue 52-HF PortMonitor SR# Int ID# spoolsv.exe crashes when some printers are configured with PJL hardware page counting Scheduler ID Type Description of Resolved Issue 52-HF Scheduler SR# , Int ID# 28474, During an incremental Active Directory synchronization, only one container will receive updates. Note that a full synchronization still worked across multiple containers. 426-HF Scheduler SR# none Int ID# SR# none Int ID# LDAP Sync: The location field may not be updated correctly. LDAP Sync: Persistent search is not restarted when the LDAP connection is dropped. This would result in LDAP updates not occurring again until the Scheduler service was restarted or a change was made to the LDAPSync settings. 51-HF Scheduler SR# Int ID# AD Synchronization: After a manual import all subsequent automatic synchronization steps perform full import. Page 9 of 11

10 6.1.8 System Manager ID Type Description of Resolved Issue 426-HF SysMgr SR# Int ID# Setting a default Billing Code for a user requires Admin access DWS ID Type Description of Resolved Issue 52-HF DWS Int ID# Int ID# Previous hotfix fails to install successfully when installing to a non-default install directory (receive error that the user does not have sufficient privileges to start system services). Xerox ECSP: Device configuration was corrupted when an administrator initialized the device while a user session was active 6.2 Known Issues The following is a list of known issues: ID Manifestation Resolution On first login after initialization, ECSP is not displayed as the default application Print jobs may not show up in the Follow- You Printing screen when CAS and DRE are on the same machine after a fresh install Printer Error notifications as configured in Equitrac server are not sent or are blank when DRE is installed on Linux. This behavior is intermittent on different devices. After initial login, ECSP is displayed as the default application. DRE service restart is required after install in order to show the print jobs in the Follow-You Printing screen. To be addressed in a future release. Page 10 of 11

11 ID Manifestation Resolution Jobs printed to a DRE not having Administrative Applications component installed will not appear on SDR (Follow- You Print) applications. To be addressed in a future release. Workaround: Install Administrative Applications component when installing each XSA instance. 6.3 Best Practices Please refer to the partner portal for a list of best practices: Page 11 of 11