Statement of Work Server Migration & Cable Management. Installation Services. Table of Contents. 1.0 Executive Summary. 2.0 Features & Benefits
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1 Installation Services Statement of Work Server Migration & Server Migration & Service 1.0 Executive Summary Table of Contents 1.0 Executive Summary 2.0 Features & Benefits 3.0 Details of Service 4.0 Deliverables 5.0 Assumptions 6.0 Scope of Responsibility 7.0 Project Work Details 8.0 Pricing 9.0 Terms & Conditions The APC Server Migration & Service delivers the vital resources, expertise and tools needed to transition your data center network components to the APC solution. APC Engineers will provide expertise in migrating your critical, rack-mountable equipment. The Engineers will facilitate the physical migration and cable labeling for servers, KVMs, LCDs, and similar rack-mountable devices. The Server Migration and Service provides professional rack optimization and implementation of your data center or server room, focusing on: Rack-mountable equipment migration Management and layout of cables Final testing of copper and/or fiber cables APC will provide the expertise and knowledge required to provide a well-maintained data center with minimal downtime, while utilizing a fully tested cable management system. 2.0 Features & Benefits Features Rack optimization Physical migration Professional testing Professional expertise Benefits Ensures a complete, professional and manageable layout of all data center rack-mountable components. Provides the customer with a convenient, efficient, and proven method of completing the physical transition of the data center components. Verifies that cables are attached properly, in their proper locations, thereby ensuring the continued use of the migrated equipment. Frees up customer resources to concentrate on core business focus.
2 - 2 - Server Migration & 3.0 Details of Service The specific activities of this service are listed below. For each item, APC will perform the work described. Migration Management Installation Management Installation Labels Logistics Server Migration APC will provide a dedicated Migration Manager experienced in data-center migration to facilitate the project. APC will uninstall and reinstall all types of rack mountable devices, ensuring a complete, professional and manageable layout of all data center rack-mountable components. APC will install customer-provided 4-post server rail kits and mount servers into APC NetShelters. APC will replace articulating arms and power cords with custom-fit, APC-provided power cords and cable management. APC will provide cable management for the servers migrating over to the new APC racks. APC will dress cabling into neat and presentable bundles in all locations. APC will install and manage all patch cords into the rack and organize them with an APC specific cable management system that allows for proper airflow in the rack. APC will professionally label primary and secondary data cables, and primary and secondary power cables. APC will supply all professional labels and Velcro for cable management. APC will provide the knowledge and labor required for a wellorganized and professionally maintained data center with minimal downtime. APC will utilize a fully tested cable management system.
3 - 3 - Server Migration & Advanced Copper Testing Advanced Fiber Testing Basic Copper Testing Basic Fiber Testing Cable Testing (optional) APC will physically test each port from the Data Distribution Cables (DDC) to the switch for compliance to current standards, with customer approval. APC will use a network cabling certification tester, compliant to TIA/EIA TSB67 Level III specifications. The test reports will be available for viewing at the end of the project. APC will test the Multimode Backbone at both 850 nanometers (nm) and 1300 nm in both directions of signal travel. APC will test the Single mode Backbone at both 1310 nm and 1550 nm in both directions of signal travel. APC will test the Horizontal Multimode WA optical fiber cables at the 850 nm wavelength in only one direction. The test reports will be available for viewing at the end of the project. APC will perform a continuity port test and wire map of each port of the DDC cables. APC will test the polarity of each port. 4.0 Deliverables Service deliverables may include: TIA/EIA TSB67 Level III test results on cabling and connections Channel test results from server to end devices Basic and advanced testing of the fiber and copper cables 5.0 Assumptions The successful performance of the activities defined is based on the following key assumptions: Customer will provide 24 to 36 hours of down time for the server migration Server Migration will be conducted in one phase There will be a minimum of twenty-five (25) devices moved The Server Migration Checklist will be completed and returned to APC prior to the start of on-site activity The following items are outside the scope of this standard service offering. Please contact your certified APC sales representative for more details. Relocating non-rack-mountable equipment Rack or equipment disposal Network Integration Service Customer Orientation & Training Service Rack Assembly Service
4 - 4 - Server Migration & 6.0 Scope of Responsibility The items stated here are responsibilities of both APC and the customer. 6.1 APC RESPONSIBILITIES Schedule qualified professionals to perform service De-install device from origination point and re-install into destination point Cross-connect each device s Primary and Secondary data to the server patch panel Plugging in of the Primary and Secondary power cords to the rack mount PDU Professional labeling of two data cords and two power cords per device, minimum Perform post-migration site walk with the customer to address any punch list items 6.2 CUSTOMER RESPONSIBILITIES Fill-out and return Server Migration Checklist Indicate any security clearance requirements when ordering service Provide patch cables for the devices that are migrated Provide rack rails for the devices that are migrated Safe shut down of devices before APC arrives onsite Test each device before the APC representative leaves the site Provide an accurate list of the devices migrated prior to APC s arrival onsite Before and after rack elevations of the devices migrated provided to the APC representative prior to arriving onsite Cross-connect from the switch to network rack Pack and transport devices from source location to the destination location Dispose of packing materials 7.0 Project Work Details The following details of the project specify the schedule, location and successful completion criteria. 7.1 SCHEDULE Actual set dates will be discussed and approved between APC and the customer. 7.2 LOCATION This integration will be performed on-site at the agreed-upon source location and destination location. 7.3 COMPLETION CRITERIA APC is expected to have finished its written duties when any of the following occurs: 1. APC completes all the tasks described. 2. This project and SOW are terminated for other reasons, within the APC Customer Agreement.
5 - 5 - Server Migration & 8.0 Pricing Pricing for the Server Migration & Service (WITSC) varies depending on the nature, location, and scope of the work. Additional costs may occur depending on the distance traveled between the source location and destination location. Contact your APC sales representative for a quotation and Server Migration Checklist. Fixed price non-union labor quote includes a weekend rate. A premium will be charged for Holiday work. Travel, food and related expenses for APC personnel are included in the quote price. APC server migration proposals are valid only for sixty (60) days. APC reserves the right to withdraw the proposal after the sixty-day period. 9.0 Terms and Conditions APC standard Terms and Conditions apply. All documentation, photographs, thermal imaging or other information provided by the customer, or gathered at the customer site, will be for internal APC use only and used solely for the purpose of report generation, analysis and recommendations.
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