Strategic Business and Operations Framework Understanding the Framework June 30, 2012
|
|
- Sarah Ward
- 8 years ago
- Views:
Transcription
1 Strategic Business and Operations Framework Understanding the Framework June 30, 2012
2 Table of Contents The Pathway to Success: The Strategic Business and Operations Framework... 3 What is the Strategic Business and Operations Framework?... 3 Who should use the Strategic Business and Operations Framework?... 3 How should the Strategic Business and Operations Framework be used?... 3 Overview of the Strategic Business and Operations Framework... 4 Definitions... 5 What are the values?... 5 What are the guiding principles?... 6 What are the attributes?... 7 What is the life-cycle process?... 8 Strategic Business and Operations Framework Checklist by Life-Cycle Step... 9 Strategize... 9 Engage Plan Execute Review/Learn Enhance Page 2 of 15
3 The Pathway to Success: The Strategic Business and Operations Framework As leaders, designers, and innovators, our role is not only to solve problems, but also to shape our world. To accomplish this, we must not only design the methods and approaches people will use to solve problems, but also renew the ways in which we interact with and educate our students. ~President G.P. Peterson, The Georgia Tech Strategic Vision and Plan What is the Strategic Business and Operations Framework? The Strategic Business and Operations Framework is a philosophy and decision-making model for how Georgia Tech will work towards achieving the goals of the institute and relentlessly pursue institutional effectiveness (Strategic Plan - Goal 5). The intent of this model is to illustrate the concepts that should be at the heart of all business operations and decisions on campus. Everyday actions should embrace the spirit of the Strategic Vision and Plan s values and this model s guiding principles. Projects and initiatives should consider the stages of the life-cycle process during development and implementation. By visibly illustrating and openly discussing this framework and its attributes, these ideals will embed themselves into Georgia Tech s culture. Thus, the model becomes an automatic and natural guide for behavior and decision-making. Who should use the Strategic Business and Operations Framework? The simple answer is that everyone in Georgia Tech s community should strive to guide their actions according to the concepts in this framework. More directly, the framework, the guiding principles and associated attributes, and the life-cycle process is easily applicable to process owners, project leaders, managers, individuals leading change, and other staff at Georgia Tech. How should the Strategic Business and Operations Framework be used? Many questions are implied by each of the framework s guiding principles. (Examples are highlighted at the end of this document.) On an ongoing basis, these questions should guide our actions and decisions around strategy, planning, and execution of our decisions and initiatives in order to result in successful outcomes. When initiating change, process owners and /or project leaders and staff should specifically consider questions associated with the life-cycle steps (outer ring of the diagram). These questions will assist leaders in identifying components of the principles that will be embodied in the initiative at every step. This model is not intended to imply a need for a documented business case with detailed responses to every question itemized below for every operation, decision, and/or project undertaken. However, the questions do provide a useful checklist for validating applicability to Georgia Tech s culture, and the way we do business. Page 3 of 15
4 Overview of the Strategic Business and Operations Framework The Strategic Business and Operations Framework is a philosophy and decision-making model intended to provide a guide and develop expectations for how Georgia Tech will work towards achieving the goals of the institute and, in particular, relentlessly pursue institutional effectiveness (Strategic Plan Goal 5). The framework is comprised of three elements: The core values and guiding principles for which business will be conducted at Georgia Tech form the nucleus of the model. The core values are identified and communicated in Georgia Tech s Strategic Vision and Plan an d are located in the center of this model, with the guiding principles represented as nodes surrounding the core values. Together, the core values and guiding principles illustrate and influence an aspirational culture. The life-cycle process for initiating change (e.g., projects, policies, practices, etc.) both encircles and is influenced by the ideals in the nucleus. It is comprised of the following concepts: 1) Strategize, 2) Engage, 3) Plan, 4) Execute, 5) Review and Learn, and 6) Enhance. Although the process is generally chronological and cyclical, the bi-directional arrows indicate that the life-cycle process is iterative and, depending on the circumstances, an earlier step in the process may be revisited. Figure 1: Strategic Business and Operations Framework Diagram Page 4 of 15
5 Definitions What are the core values? The core values listed in the Framework s nucleus are derived from Georgia Tech s Strategic Vision and Plan. They are: Integrity o Maintain the highest ethical standards o Nurture a culture of honesty, openness, and transparency Excellence o Maintain the highest academic, research, and administrative standards o Have a passion for continuous improvement o Embrace change that enables progress o Celebrate achievement Impact o Seek and conduct research that identifies and solves critical global challenges o Focus on societal benefit and improving the human condition Innovation o Advance groundbreaking research o Leverage technology to create new fields of study o Encourage and reward originality of thought, approach, and action o Push boundaries o Nurture a culture of curiosity Entrepreneurship o Support an entrepreneurial environment o Promote an enterprising spirit Leadership o Provide pioneering thought leadership o Anticipate change and shape the future o Develop future leaders with superb problem-solving ability o Commit to public service Community o Project a welcoming, inclusive culture o Demonstrate mutual respect among faculty, staff, and students o Celebrate uniqueness in thought, background, perspectives, and intellectual pursuits Page 5 of 15
6 What are the guiding principles? Guiding principles are the areas of focus that define how business will be conducted at Georgia Tech. Five guiding principles are represented in the Strategic Business and Operations Framework. They are: 1. People. An organization is its people. This element of the framework underscores the importance of developing our people and enabling each individual to make the greatest possible contribution to Georgia Tech's continuing success. 2. Partnership. Building enduring collaborations and partnerships between faculty, researchers, and staff, as well as within and among units, is a hallmark of leading organizations. It is an essential contributor to organizational effectiveness and efficiency. Leveraging partnerships across the Institute will be a powerful driving force enabling Georgia Tech's future success. 3. Infrastructure. Continuous improvement of infrastructure (technology, facilities, and equipment) is imperative in today's world. Georgia Tech should prioritize and act upon strategic infrastructure investments in order to keep pace with societal changes and improve efficiency, as well as support the strategic plan initiatives. 4. Communication. Communication is a critical factor in the success of organizations. Effective and consistent internal communications enable an organization to achieve its potential. Transparent processes encourage dialogue, increase accountability, and remove uncertainty. When delivered through appropriate media, all constituents can be made aware of progress occurring in areas where they can contribute. By minimizing uncertainty through communications, all involved will be able to plan effectively. 5. Accountability. Understanding and acceptance of the mission and values of the organization is the first step toward creating and nurturing responsibility and transparency of actions and decisions. Our expectations of ourselves and others reflect a sense of purpose in accomplishing our mission, while our actions and decisions are aligned with the mission and values. Page 6 of 15
7 What are the guiding principles attributes? The attributes are the characteristics that further define the guiding principles. The attributes for each of the five guiding principles are: 1. People Superior talent and high ethical standards People who are passionate about the Institute s mission and exemplify the values in contributing to its success A culture that values diversity, individual roles, responsibilities, and accountability Enhanced investment in professional development, leadership development, career planning, and mentoring Performance-based recognition 2. Partnership Shared sense of mission and ownership across all units, reinforced by culture and values Integrated collaboration and coordination among stakeholders / customers (faculty, staff, students) partnering and developing solutions Cross-functional implementation and assessment teams Engagement of academic research expertise in creating institutional effectiveness Mutual trust and respect demonstrated among faculty, staff, and all other stakeholders 3. Infrastructure Strategic investments (technology, facilities, equipment) and continuing financial support reflect stakeholder requirements in instruction and research Reduced administrative burden for faculty, researchers, and staff Institute-wide business and operations that effectively support stakeholders Effective enterprise-wide information systems, planning tools, and access to data to support management decisions Disciplined and results-oriented management approaches Customer-oriented and effective business processes that leverage technology and are regularly refined 4. Communication Executive leadership, vision, and priorities are clearly stated in various media Well-defined, targeted approaches to communications that are aligned with the natural modes of stakeholders (e.g. multimedia, face-to-face interactions) Disciplined communications related to new initiatives, including regular communications at logical points in projects and implementation with all internal and external stakeholders Well-developed feedback processes enabling ongoing refinement of communication including rewards, awards / recognition and sharing 5. Accountability Leaders providing clear direction and parameters for action Action-owners and decision-makers are identified and acknowledge their responsibilities Clear options evaluated using criteria based on Georgia Tech s core values and vision Decisions that are made and executed at the appropriate levels Metrics-based performance monitoring which is valued and implemented Financial stewardship Page 7 of 15
8 What is the life cycle process? The life-cycle process is comprised of six steps to be taken when initiating change. (This process is represented in the outer ring of the Strategic Business and Operations Framework.) As noted in the Overview, although the process is chronological and cyclical, the bi-directional arrows indicate that the life-cycle process is iterative and, depending on the circumstances, an earlier step in the process may be revisited. 1. Strategize. Strategize is the action of identifying and defining a business requirement or opportunity, determining its appropriateness with respect to the organization s mission, and considering what its array of impacts might be. One or more goals are defined, critical success factors are determined, and a scope and approach for achieving the goal(s) are identified. 2. Engage. Engage is the process of involving others for purposes of gaining their feedback and perspectives, as well as developing a common meaning and sense of mission. The outcome of engagement may be a shared ownership of an idea, concept, and /or plan for moving forward. Identifying and partnering with appropriate stakeholders is a key ingredient for effective change management. 3. Plan. Plan is the process of determining how best to accomplish a set of objectives and goals as laid out in a strategy. Planning answers the questions of approach (how), timeline (when), and resources needed (who, what). The planning process defines the metrics of success and the critical factors in realizing success. Consideration should be given for resources, skills, timing, dependencies, and risk. 4. Execute. Execute is the process of implementing the plan that has been identified. Execution includes both leadership and performance of the action, task, project, or initiative. Course adjustments may be required when issues and risks arise. 5. Review / Learn. Once a change is implemented, the planning process and execution methods are reviewed to identify what went well and what opportunities exist for improvement. As a learning organization, candid, objective, and collaborative evaluation will enable Georgia Tech to determine better methods of executing change in future endeavors. 6. Enhance. Enhance is the process of incorporating lessons learned, identifying opportunities for improving the process and the resulting change, and strategizing options for implementing those improvements. Outcomes may include large-scale re-developments or minor adjustments and process changes. Page 8 of 15
9 Strategic Business and Operations Framework Checklist by Life Cycle Step The following six checklists contain questions to be considered by decision-makers, action-owners, and project managers during the corresponding steps of the life-cycle process. Each question relates to one or more of the guiding principles. By reflecting on these checklists and their questions during the life-cycle process, the decision-maker, action-owner, or project manager will ensure alignment with the Strategic Business and Operations Framework. Strategize Questions 1. Does the initiative or action meet one or more of the Georgia Tech Strategic Plan goals? 2. Are the vision and priorities clearly articulated? 3. What is the impact to our students, faculty, staff, and the community at-large? 4. What are the risks of the initiative? What are the risks of not doing the initiative? 5. Who are the stakeholders? Who is the owner and/or champion? Who will perform the work? 6. What characteristics, expertise, skills, and experience do we need to ensure success? 7. Have the goals and objectives been established and agreed to by all stakeholders? 8. Will the strategy effectively support the business and operations of the institute? 9. Have metrics for success been clearly identified and means of measurement been determined? 10. Can existing equipment, technology, and facilities be leveraged? Does new physical infrastructure need to be considered? 11. Can efficiencies and value be derived from the strategy? Guiding Principles People Partnership Infrastructure Communication Accountability Page 9 of 15
10 Engage Questions 1. Have the right partners across Georgia Tech and outside of Georgia Tech been engaged in the process? 2. Who are the stakeholders? Who is the owner and/or champion? Who will perform the work? 3. What characteristics, expertise, skills, and experience do we need to ensure success? 4. Have the goals and objectives been established and agreed to by all stakeholders? 5. Have forums for collaboration and coordination been established? 6. Are the vision and priorities clearly articulated? 7. Have roles and responsibilities been defined and articulated? 8. Have academic / research experts in relevant fields been consulted and engaged? Guiding Principles People Partnership Infrastructure Communication Accountability Page 10 of 15
11 Plan Questions 1. Who are the stakeholders? Who is the owner and/or champion? Who will perform the work? 2. What is the impact to our students, faculty, staff, and the community at-large? 3. What are the risks of the initiative? Is there a mitigation strategy in place? 4. What characteristics, expertise, skills, and experience do we need to ensure success? 5. Have the goals and objectives been established and agreed to by all stakeholders? 6. Will the outcomes effectively support the business and operations of the institute? 7. Have metrics for success been clearly identified and means of measurement been determined? 8. Can existing equipment, technology, and facilities be leveraged? Does new physical infrastructure need to be considered? 9. Has a communication strategy been defined? Who is the audience for the communication? What messages do they need to hear and when? 10. Are there adequate gates of reflection and review throughout the project? 11. Has the need for knowledge transfer and training been considered? Has a training strategy been defined? 12. Have academic / research experts in relevant fields been consulted and engaged? Guiding Principles People Partnership Infrastructure Communication Accountability Page 11 of 15
12 Execute Questions 1. What is the impact to our students, faculty, staff, and the community at-large? 2. What are the risks of the initiative? Is there a mitigation strategy in place? 3. Who are the stakeholders? Who is the owner and/or champion? Who will perform the work? 4. What characteristics, expertise, skills, and experience do we need to ensure success? 5. Will the outcomes effectively support the business and operations of the institute? 6. Have metrics for success been clearly identified and means of measurement been determined? 7. Can existing equipment, technology, and facilities be leveraged? Does new physical infrastructure need to be considered? 8. Can efficiencies and value be derived from the strategy? 9. Are the vision and priorities clearly articulated? 10. Has a communication strategy been defined? Who is the audience for the communication? What messages do they need to hear and when? 11. Are there adequate gates of reflection and review throughout the project? 12. Has the need for knowledge transfer and training been considered? Has a training strategy been defined? 13. Have academic / research experts in relevant fields been consulted and engaged? Guiding Principles People Partnership Infrastructure Communication Accountability Page 12 of 15
13 Review / Learn Questions 1. Was a retrospective (review of lessons learned) conducted? What follow-on actions will be taken as a result? 2. What is the impact to our students, faculty, staff, and the community at-large? 3. Have the goals and objectives of the project been met? 4. Will the outcomes effectively support the business and operations of the institute? 5. Have metrics for success been clearly identified and means of measurement been determined? 6. Can efficiencies and value be derived from the outcomes? Guiding Principles People Partnership Infrastructure Communication Accountability Page 13 of 15
14 Enhance Questions 1. Does the initiative or action meet one or more of the Georgia Tech Strategic Plan goals? 2. What is the impact to our students, faculty, staff, and the community at-large? 3. What are the risks of the initiative? What are the risks of not doing the initiative? 4. Who are the stakeholders? Who is the owner and/or champion? Who will perform the work? 5. What characteristics, expertise, skills, and experience do we need to ensure success? 6. Have the goals and objectives been established and agreed to by all stakeholders? 7. Will the outcomes effectively support the business and operations of the institute? 8. Have metrics for success been clearly identified and means of measurement been determined? 9. Can existing equipment, technology, and facilities be leveraged? Does new physical infrastructure need to be considered? 10. Can efficiencies and value be derived from the strategy? 11. Are the vision and priorities clearly articulated? Guiding Principles People Partnership Infrastructure Communication Accountability Page 14 of 15
15 Page 15 of 15
Network for Change and Continuous Innovation 2014 National Conference. Relentless Pursuit of Institutional Effectiveness
Network for Change and Continuous Innovation 2014 National Conference Relentless Pursuit of Institutional Effectiveness Your Presenters JulieAnne Williamson Assistant Vice President Administration and
More informationFinance Division. Strategic Plan 2014-2019
Finance Division Strategic Plan 2014-2019 Introduction Finance Division The Finance Division of Carnegie Mellon University (CMU) provides financial management, enterprise planning and stewardship in support
More informationCollege of Architecture Strategic Plan 2014-2025
DRAFT College of Architecture Strategic Plan 2014-2025 Design. Technology. Engagement. School of Architecture School of Building Construction School of City and Regional Planning School of Industrial Design
More informationCollege of Architecture Strategic Plan 2014-2025
College of Architecture Strategic Plan 2014-2025 From the Dean The College of Architecture at the Georgia Institute of Technology houses a rich mix of disciplines that are critical in shaping how people
More informationAB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way
AB Volvo, 405 08 Göteborg, Sweden Ref No 953810003, August 2009 The Volvo Way index Preface Our mission Customers first Customer focus Clear objectives Quality, safety, environmental care Continuous improvements
More informationRaise Your Voice, Raise Your Skills
ASHHRA s Initiative Raise Your Voice, Raise Your Skills Tool 00 Please fax d Tool to ASHHRA at --77 Attn: Jamie Macander ASHHRA s Initiative Raise Your Voice, Raise Your Skills Introduction Changes are
More informationUWG Vision Statement: UWG aspires to be the best comprehensive university in America sought after as the best place to work, learn and succeed!
1 UWG Vision Statement: UWG aspires to be the best comprehensive university in America sought after as the best place to work, learn and succeed! Strategic Imperative #1: Student Success Enhanced Learning,
More informationPima Community College District. Vice Chancellor of Human Resources
Pima Community College District Vice Chancellor of Human Resources Pima Community College seeks an innovative and strategic leader as Chief Human Resources Officer (CHRO). For more than 40 years, Pima
More informationPerformance Factors and Campuswide Standards Guidelines. With Behavioral Indicators
Performance Factors and Campuswide Standards Guidelines With Behavioral Indicators Rev. 05/06/2014 Contents PERFORMANCE FACTOR GUIDELINES... 1 Position Expertise... 1 Approach to Work... 2 Quality of Work...
More informationFOCUS MONASH. Strategic Plan 2015 2020
F CUS FOCUS MONASH Strategic Plan 2015 2020 2 Vice-Chancellor s Introduction 4 Over the last half century, Monash University has forged a path that reflects the ambitions of its beginnings and signals
More informationHUMAN RESOURCES ROLE IN HELPING MAKE UC SANTA CRUZ A WORLD-CLASS RESEARCH UNIVERSITY AND A GREAT PLACE TO WORK
HUMAN RESOURCES ROLE IN HELPING MAKE UC SANTA CRUZ A WORLD-CLASS RESEARCH UNIVERSITY AND A GREAT PLACE TO WORK SAM CONNALLY, CANDIDATE ASSISTANT VICE CHANCELLOR FOR STAFF HUMAN RESOURCES NOVEMBER 13-14,
More informationPROMOTION & TENURE SYMPOSIUM
PROMOTION & TENURE SYMPOSIUM DR. NICHOLAS P. JONES A Conversation with the Provost FRIDAY, OCTOBER 16, 2015 9:45 a.m. 10:30 a.m. FOSTER AUDITORIUM, PATERNO LIBRARY 2 Good morning! Thank you for the kind
More informationLeadership and Management Competencies
Leadership and Management Competencies 0 The Saskatchewan Public Service Vision: The Best Public Service in Canada Our Commitment to Excellence Dedicated to service excellence, we demonstrate innovation,
More informationSTRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS
STRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS FROM THE VICE PRESIDENT It is my pleasure to share the University of Houston Division of Student Affairs and Enrollment Services 2013-2017 Strategic
More informationSuperintendent Effectiveness Rubric*
Public Document 3 Purpose: Outlines the standards that are the foundation for the evaluation. Name of Superintendent: Date: Performance Rating Scale: Distinguished (4) Accomplished (3) standards for most
More informationGrowing Tomorrow s Leaders Today Preparing Effective School Leaders in New York State
The New York State Board of Regents and The New York State Education Department Growing Tomorrow s Leaders Today Preparing Effective School Leaders in New York State "The factor that empowers the people
More information2011-2016 Strategic Plan. Creating a healthier world through bold innovation
2011-2016 Strategic Plan Creating a healthier world through bold innovation 2011-2016 STRATEGIC PLAN Table of contents I. Global direction 1 Mission and vision statements 2 Guiding principles 3 Organizational
More informationUNIVERSITY OF MIAMI SCHOOL OF BUSINESS ADMINISTRATION MISSION, VISION & STRATEGIC PRIORITIES. Approved by SBA General Faculty (April 2012)
UNIVERSITY OF MIAMI SCHOOL OF BUSINESS ADMINISTRATION MISSION, VISION & STRATEGIC PRIORITIES Approved by SBA General Faculty (April 2012) Introduction In 1926, we embarked on a noble experiment the creation
More informationRhode Island School of Design Strategic Plan Summary for 2012 2017. critical making. making critical
Rhode Island School of Design Strategic Plan Summary for 2012 2017 critical making making critical executive summary This strategic plan serves as a guide for Rhode Island School of Design (RISD) over
More informationImplementing Entrepreneurship Programs Utilizing a Change Management Model
Implementing Entrepreneurship Programs Utilizing a Change Management Model Presented By Mary M. Secor Executive Director of Workplace Learning Crisis Prevention Institute msecor@crisisprevention.com Implementation
More informationProject Manager Job Descriptions
Promotion Criteria Position Overview Statement Principal Duties and Responsibilities PROJECT MANAGER Admin Level 4 Typically >8 years in increasing responsible IT leadership role; typically managed one
More informationContinuous Strategic Planning
Strategic Planning Update for Cal State East Bay Linda C. Dalton, Vice President for Planning, Enrollment Management, and Student Affairs DRAFT February 2, 2012 Cal State East Bay established seven strategic
More informationPASADENA CITY COLLEGE
PASADENA CITY COLLEGE EDuCATIONAL MASTER PLAN PCC PROUD PAST GLOBAL FUTURE PROUD PAST, GLOBAL FUTURE The purpose of our Educational Master Plan (EMP) is to guide the college s transformation to educate
More informationPACIFIC. Excelling in a. Changing Higher Education environment
PACIFIC 2020 Excelling in a Changing Higher Education environment 1 PACIFIC 2020 Excelling in a Changing Higher Education environment STOC KTON SAN FRANC I S C O S A CRA MENTO University of the Pacific
More informationBehaviors and Actions That Support Leadership and Team Effectiveness, by Organizational Level
Good Practice INPO 15-012 October 2015 Behaviors and Actions That Support Leadership and Team Effectiveness, by Organizational Level Revision 0 OPEN DISTRIBUTION OPEN DISTRIBUTION: Copyright 2015 by the
More informationSYRACUSE UNIVERSITY: ACADEMIC STRATEGIC PLAN
SYRACUSE UNIVERSITY: ACADEMIC STRATEGIC PLAN These are extraordinary times for higher education and for students aspiring to succeed in a rapidly changing world. Technology is affecting the way we learn
More informationHuman Resources Department Strategic Plan
Human Resources Department Strategic Plan 2010-2014 Human Resources Department Table of Contents Executive Summary... 3 Strategic Context University of Regina Planning Framework... 4 Strategic Planning
More informationPerformance Management Guide For Managers
Performance Management Guide For Managers This guide applies to employees who are not covered by a collective bargaining agreement or for whom the agreement contains no provision regarding this subject.
More informationTOOL KIT for RESIDENT EDUCATOR and MENT OR MOVES
Get to Know My RE Observe Collect Evidence Mentor Moments Reflect Review Respond Tailor Support Provide Provide specific feedback specific Feedback What does my RE need? Practice Habits Of Mind Share Data
More informationDimensions and Functions for School Leaders
Dispositions, Dimensions, and Functions for School Leaders Preparation and Support for the Next Generation of Kentucky s School and District Leaders Kentucky Cohesive Leadership System Continuum for Principal
More informationST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016
ST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016 LETTER FROM THE PRESIDENT AND CEO /// The first year of our Strategic Plan, Our Future, is now complete and we are already seeing the positive impact of the
More informationComponent 4: Organizational Leadership & Governance
Component 4: Organizational Leadership & Governance Scope: Lead your local United Way to successfully fulfill its mission, and in doing so, garner trust, legitimacy and support from the local community
More informationCompetency-Based Education Programs
Competency-Based Education Programs Charla Long, Dean, College of Professional Studies Competency-Based Education Programs CORE (Customized, Outcome-Based Relevant Evaluation) Lipscomb University has launched
More informationthe Defence Leadership framework
the Defence Leadership framework Growing Leaders at all Levels Professionalism Loyalty Integrity Courage Innovation Teamwork Foreword One of the founding elements of Building Force 2030, as outlined in
More informationElementary and Middle School Technology Curriculum Guidelines
Elementary and Middle School Technology Curriculum Guidelines Catholic Schools Office Diocese of Erie March, 2007 PHILOSOPHY STATEMENT... 1 TECHNOLOGY CURRICULUM FOUNDATION... 1 TECHNOLOGY FOUNDATION STANDARDS
More informationENTERPRISE RISK MANAGEMENT FRAMEWORK
ENTERPRISE RISK MANAGEMENT FRAMEWORK COVENANT HEALTH LEGAL & RISK MANAGEMENT CONTENTS 1.0 PURPOSE OF THE DOCUMENT... 3 2.0 INTRODUCTION AND OVERVIEW... 4 3.0 GOVERNANCE STRUCTURE AND ACCOUNTABILITY...
More informationORGANIZATIONAL CAPACITY ASSESSMENT TOOL
ORGANIZATIONAL CAPACITY ASSESSMENT TOOL 1 CAPACITY ASSESSMENT The Capacity Assessment Tool is a useful guide to help you focus a discussion about the resources and practices your organization already has
More informationIC Performance Standards
IC Performance Standards Final Version 1 23 April 2009 1 TABLE OF CONTENTS BACKGROUND... 3 OCCUPATIONAL STRUCTURE... 4 PERFORMANCE ELEMENT CONTENT MODELS... 7 Professional and Technician/Administrative
More informationLeading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard
Coast Guard Leadership Competencies Leadership competencies are the knowledge, skills, and expertise the Coast Guard expects of its leaders. The 28 leadership competencies are keys to career success. Developing
More informationSTRATEGIC PLAN 2012-2016 Office of Research, Innovation and Economic Development OUR FOUNDATION
STRATEGIC PLAN 2012-2016 Office of Research, Innovation and Economic Development OUR FOUNDATION NC STATE MISSION: As a research-extensive land-grant university, North Carolina State University is dedicated
More informationWe d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup
Business & Talent. Aligned. Regardless of the economic environment, your industry or geography, your size or your earnings, your most valuable asset is your workforce. How you manage this asset spells
More informationANALYTICS & CHANGE. Keys to Building Buy-In
ANALYTICS & CHANGE Keys to Building Buy-In Many organizations are poised to take full advantage of analytics to drive mission and business success using analytics not just to understand past events, but
More informationSTRATEGIC PLAN 2015-2020
STRATEGIC PLAN 2015-2020 EXECUTIVE SUMMARY Georgia Regents University Division of Enrollment & Student Affairs participates in annual strategic planning so that the division can clarify goals and focus
More informationEntrepreneurship at Princeton
Entrepreneurship at Princeton A statement by President Christopher L. Eisgruber and Provost David S. Lee Recently, an advisory committee on Princeton entrepreneurship submitted a report to us that described
More informationEFFECTIVE CEM REQUIRES ENGAGED LEADERSHIP
customer experience / mar 2013 EFFECTIVE CEM REQUIRES ENGAGED LEADERSHIP Driving a customer-centric focus is a continuous journey that calls for commitment and collaboration. By Janet LeBlanc, Janet LeBlanc
More informationLeadership Development Handbook
Leadership Development Handbook Presented by: Langara College Human Resources Prepared by: Jackson Consulting Group Aim of the Handbook is to provide: Leadership Development Handbook - Introduction help
More informationHRS Strategic Plan 2011-2014
HRS Strategic Plan 2011-2014 Aligning HRS Vision and Mission with core UNCG values of Inclusiveness, Collaboration, Sustainability, Responsibility, Transparency Table of Contents HRS Strategic Plan Background...
More informationProgram: Educational Administration Masters, Director of Vocational Education
1.3.1 facilitating the development, articulation, implementation, and stewardship of a vision of learning that is shared and supported by the school. Program: Educational Administration Masters, Director
More informationLeadership Principles
Leadership Principles Building value-based leadership. We have defined five values that form the shared foundation of our business practices. They provide orientation for all of our employees. Our leaders,
More informationMission and Goals Statement. University of Maryland, College Park. January 7, 2011
Summary of Mission Statement Mission and Goals Statement University of Maryland, College Park January 7, 2011 The mission of the University of Maryland, College Park is to provide excellence in teaching,
More informationCollier County Public School District Principal Mentor Handbook
Collier County Public School District Principal Mentor Handbook Masterful mentors inspire people by helping them recognize the previously unseen possibilities that lay embedded in their existing circumstances.
More informationEducational Leadership Program Standards. ELCC Revised Standards
Educational Leadership Program Standards ELCC Revised Standards For Advanced Programs that Prepare Principals, Superintendents, Curriculum Directors, and Supervisors March 2009 NATIONAL POLICY BOARD FOR
More informationDivision of Behavioral and Cognitive Sciences STRATEGIC PLAN
Division of Behavioral and Cognitive Sciences STRATEGIC PLAN NATIONAL SCIENCE FOUNDATION Directorate for Social, Behavioral, and Economic Sciences November 2011 National Science Foundation Directorate
More informationTexas State University University Library Strategic Plan 2012 2017
Texas State University University Library Strategic Plan 2012 2017 Mission The University Library advances the teaching and research mission of the University and supports students, faculty, and other
More informationHuman Resources Service Delivery Initiative Findings and Recommendations. Campus Update. November 2014
Human Resources Service Delivery Initiative Findings and Recommendations Campus Update November 2014 Context for the Initiative HR activities touch virtually everyone on the campus and present an area
More informationDoD CIVILIAN LEADER DEVELOPMENT FRAMEWORK COMPETENCY DEFINITIONS. Leading Change
DoD CIVILIAN LEADER DEVELOPMENT FRAMEWORK COMPETENCY DEFINITIONS Leading Change Definition: This core competency involves the ability to bring about strategic change, both within and outside the organization,
More informationSTRATEGIC PLAN ADVISORY GROUP SUMMARY REPORT 2014 DESIGNING THE FUTURE
STRATEGIC PLAN ADVISORY GROUP SUMMARY REPORT 2014 DESIGNING THE FUTURE DESIGNING THE FUTURE STRATEGIC PLAN ADVISORY GROUP SUMMARY REPORT 2014 SPAG Relationships and Role Inputs Recommending, advising,
More informationInterview Guide for Hiring Executive Directors. April 2008
Interview Guide for Hiring Executive Directors April 2008 Introduction This interview guide has been developed to help the Board of Directors of Big Brothers Big Sisters agencies interview candidates for
More informationJULY 1, 2010 JUNE 30, 2013 STRATEGIC PLAN
DEPARTMENT OF HUMAN RESOURCES JULY 1, 2010 JUNE 30, 2013 STRATEGIC PLAN Introduction Human resource strategies are institutional efforts to support people (leaders, faculty and staff) to contribute to
More informationStrategic Plan Overview
College of Business Administration Strategic Plan Overview Mission: The mission of the College of Business Administration at SDSU is to maintain a challenging learning environment that fosters excellence
More informationGrand Valley State University School of Social Work
Grand Valley State University School of Social Work Grand Valley State University was chartered by the Michigan Legislature in 1960, in response to the need for a public, four-year institution of higher
More information[BEAUMONT HEALTH PHYSICIAN LEADERSHIP ACADEMY] Beaumont Health Physician Leadership Academy
2016 Beaumont Health Physician Leadership Academy [BEAUMONT HEALTH PHYSICIAN LEADERSHIP ACADEMY] Engagement. Entrepreneurialism. Effectiveness. Better Care. Improved Partnerships. Enhanced Organizational
More informationMESSAGE FROM THE CHAIRMAN OF THE BOARD
TABLE OF CONTENTS Message from the Chairman of the Board Message from the Chancellor Vision Mission Institutional Culture & Values The ADU Difference Strategic Goals 1 Student-centered learning environment
More informationInternship Manual Educational Specialist (EdS) Florida Gulf Coast University
Internship Manual Educational Specialist (EdS) Florida Gulf Coast University 2 Table of Contents The College of Education Vision... 3 The College of Education Mission... 3 Purpose of the Internship...
More informationStandards for Advanced Programs in Educational Leadership
Standards for Advanced Programs in Educational Leadership for Principals, Superintendents, Curriculum Directors, and Supervisors NATIONAL POLICY BOARD FOR EDUCATIONAL ADMINISTRATION Published January,
More informationLICENSURE PROGRAMS BUILDING LEVEL LICENSURE CENTRAL OFFICE LICENSURE ARKANSAS CURRICULUM/PROGRAM LICENSURE
College of Education and Health Professions Educational Administration and Curriculum & Instruction Programs LICENSURE PROGRAMS BUILDING LEVEL LICENSURE CENTRAL OFFICE LICENSURE ARKANSAS CURRICULUM/PROGRAM
More informationA Collaborative Strategic Planning Process
A Collaborative Strategic Planning Process A 5 Phase Model This article describes a five phase, collaborative strategic planning process that has worked in a variety of institutions (Saint Joseph s University,
More informationLEADERSHIP DEVELOPMENT FRAMEWORK
LEADERSHIP DEVELOPMENT FRAMEWORK February 13, 2008 LEADERSHJP PERSPECTIVE I consider succession planning to be the most important duty I have as the Director of the NOAA Corps. As I look toward the future,
More informationIntegrated Risk Management:
Integrated Risk Management: A Framework for Fraser Health For further information contact: Integrated Risk Management Fraser Health Corporate Office 300, 10334 152A Street Surrey, BC V3R 8T4 Phone: (604)
More informationSection Three: Ohio Standards for Principals
Section Three: Ohio Standards for Principals 1 Principals help create a shared vision and clear goals for their schools and ensure continuous progress toward achieving the goals. Principals lead the process
More informationHUMAN SERVICES MANAGEMENT COMPETENCIES
HUMAN SERVICES MANAGEMENT COMPETENCIES A Guide for Non-Profit and For Profit Agencies, Foundations and Academic Institutions Prepared by: Anthony Hassan, MSW, Ed.D. William Waldman, MSW Shelly Wimpfheimer,
More informationThe University of Texas at San Antonio. Business Affairs 2016 STRATEGIC PLAN 2007-2016 December 2007
The University of Texas at San Antonio Business Affairs 2016 STRATEGIC PLAN 2007-2016 December 2007 Table of Contents Page 1. Introduction... 3 2. Business Affairs Mission, Vision and Core Values 3 3.
More informationPosition Title: Business Development Manager (BDM) Department: Business Development. Reports to: Vice President, Business Development
Position Title: Business Development Manager (BDM) Department: Business Development Reports to: Vice President, Business Development Overall Responsibilities The Business Development Manager is responsible
More informationIntegrated Marketing, Communications and Engagement. February 13, 2013
Integrated Marketing, Communications and Engagement February 13, 2013 What is integrated marketing and communications and why is it important? An integrated marketing and communications plan is: -- comprehensive,
More informationRiverdale High School. International Baccalaureate Diploma Programme. Special Educational Needs and Inclusion Policy 2014-2015
Riverdale High School International Baccalaureate Diploma Programme Special Educational Needs and Inclusion Policy 2014-2015 INTRODUCTION AND PURPOSE The purpose of this document is to 1. Communicate to
More informationSAMPLE JOB DESCRIPTIONS
SAMPLE JOB DESCRIPTIONS In this section we have provided a number of sample job descriptions. We hope that they will provide you with guidance as you develop job descriptions(s). Level Title Page Consultant
More informationCurricular Vision. I. Introduction:
Curricular Vision The Olin College Curricular Vision, which served as a guide for curricular development at Olin College, was written in the fall of 2001by David V. Kerns, who was provost of the college
More informationTHE MELBOURNE MANDATE: A call to action for new areas of value in public relations and communication management DRAFT FOR PUBLIC COMMENT OCTOBER 2012
THE MELBOURNE MANDATE: A call to action for new areas of value in public relations and communication management DRAFT FOR PUBLIC COMMENT OCTOBER 2012 The mandate of public relations is to build and sustain
More informationEffectively Managing Change in Your IT Modernization Effort
Leveraging People, Processes, and Technology Effectively Managing Change in Your IT Modernization Effort A White Paper 7500 Old Georgetown Road, 11th Floor Bethesda, MD 20814-6198 Tel: 240-482-2100 Fax:
More informationCommission on Peer Review and Accreditation
Commission on Peer Review and Accreditation Network of Schools of Public Policy, Affairs, and Administration ACCREDITATION STANDARDS For Master s degree programs Adopted October 16, 2009 at the NASPAA
More informationThe Johns Hopkins University Human Resources Competency Dictionary
The Johns Hopkins University Human Resources Competency Dictionary JHU Human Resources Competencies (Applies to All HR Functional Areas) Business Partnership and Consultation Ethics and values Decision
More informationGrant Thornton LEADS: leadership development from campus to partner
Grant Thornton LEADS: leadership development from campus to partner Attracting and developing leaders At Grant Thornton, we are committed to attracting and developing outstanding people. Our partners and
More informationCSR / Sustainability Governance and Management Assessment By Coro Strandberg Principal, Strandberg Consulting www.corostrandberg.
Introduction CSR / Sustainability Governance and Management Assessment By Coro Strandberg Principal, Strandberg Consulting www.corostrandberg.com June 2015 Companies which adopt CSR or sustainability 1
More informationMINNETONKA PUBLIC SCHOOLS
MINNETONKA PUBLIC SCHOOLS Policy 304: Superintendent s Performance Review 1.0 VISION As members of the Minnetonka School Board, we believe in the power of a collective vision to mobilize people and effect
More informationConceptual Framework. A. Overview and Conceptual framework
Conceptual Framework A. Overview and Conceptual framework 1. Institutional Historical context and unique characteristics When Mankato Normal School was founded in 1868, it served 27 students. In 1921,
More informationPurchased Care at the Health Administration Center. Managing Feedback
Purchased Care at the Health Administration Center Rocky Mountain Performance Excellence Managing Feedback Setting Priorities for Continued Improvement Agenda Who We Are The process Establish the baseline
More informationAlabama Standards for Instructional Leaders
Alabama Standards for Instructional Leaders To realize the mission of enhancing school leadership among principals and administrators in Alabama resulting in improved academic achievement for all students,
More informationStrategic Plan. Revised, April 2015
Strategic Plan 2011 2020 Revised, April 2015 A Message from the President I am pleased to present Endicott College: Strategic Plan 2011 2020, which was developed by the Endicott College Planning Committee
More informationILA Strategic Plan 2012 2017
ILA Strategic Plan 2012 2017 If you practice, study, or teach leadership; If you seek a community of people who share your passion for leadership; We invite you to be a vital part of the continued growth
More informationBusiness Systems Analyst Job Family
Promotion Criteria Entry level requires several years of work experience, either in a business area, or programmer with involvement in business systems. Demonstrated ability to learn and apply technology.
More informationCreating Leaders with vision
Creating Leaders with vision Welcome to the University of Cyprus MBA Dear prospective MBA participant, On behalf of the Department of Public and Business Administration of the University of Cyprus, we
More informationBUSINESS CASE FOR GEORGIA TECH ENTERPRISE DATA MANAGEMENT
BUSINESS CASE FOR GEORGIA TECH ENTERPRISE DATA MANAGEMENT MV Page 1 PROJECT BUSINESS CASE Project Identification Project Name: Enterprise Data Management Date: _07/19/2012 Business Unit/Program Area: Decision
More informationThe Graduate School STRATEGIC PLAN 2007-2016
The Graduate School STRATEGIC PLAN 2007-2016 Table of Contents Page 1. Introduction 4 2. The Graduate School s Mission, Vision and Core Values.. 5 3. Strategic Advantages. 6 4. Strategic Challenges.. 7
More informationOUR VALUES & COMPETENCY FRAMEWORK
OUR VALUES & COMPETENCY FRAMEWORK Introduction Below you will find the PPF s values and details of our key generic competencies and competency levels. You ll find details of the competency levels required
More informationPERFORMANCE MANAGEMENT THE NEXT PLATEAU GEORGIA PERIMETER COLLEGE
PERFORMANCE MANAGEMENT THE NEXT PLATEAU GEORGIA PERIMETER COLLEGE Please, place cellular phone & pagers on silent mode. Thank You! Module 1 Aligning Job Performance with the Strategic Plan Agenda 1. Performance
More informationCALIFORNIA PRELIMINARY ADMINISTRATIVE CREDENTIAL EXAMINATION (CPACE)
Education Code section 44270.5 allows an examination alternative to the Administrative Services preparation program as long as the examination is aligned with the current Administrative Services Program
More informationSMART. NIMBLE. COMPASSIONATE. PREPARED. SMART. Strategic NIMBLE. Plan COMPASSIONATE. 2013-2017 PREPARED.
SMART. NIMBLE. COMPASSIONATE. PREPARED. SMART. Strategic NIMBLE. Plan COMPASSIONATE. 2013-2017 PREPARED. SMART. NIMBLE. COMPASSIONATE. PREPARED. SMART. Achieving NIMBLE. the Business COMPASSIONATE. University
More informationIn s p i r i n g Ge n e r a t i o n s
In s p i r i n g Ge n e r a t i o n s Through Knowledge and Discovery executive summary: Strategic Plan Fiscal Years 2010 2015 Introduction In the future, one touch of a screen is all you will need to
More informationCrosswalk of the New Colorado Principal Standards (proposed by State Council on Educator Effectiveness) with the
Crosswalk of the New Colorado Principal Standards (proposed by State Council on Educator Effectiveness) with the Equivalent in the Performance Based Principal Licensure Standards (current principal standards)
More informationAcademic Affairs Strategic Plan 2012
Academic Affairs Strategic Plan 2012 The Academic Affairs Strategic Plan is a continually evolving plan, building on the university s Strategic Plan and its three pillars: learner-centered, discovery driven,
More information