C24-GSM ALARM CONTROL UNIT (24 INPUTS) WITH INTEGRATED GSM COMMUNICATOR ENGLISH DESCRIPTION USER MANUAL
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1 C24-GSM ALARM CONTROL UNIT (24 INPUTS) WITH INTEGRATED GSM COMMUNICATOR USER MANUAL ENGLISH DESCRIPTION C24 GSM is an alarm control unit with 24 inputs and integrated GSM communicator, which uses the existing cellular network to send SPEECH, Ademco CONTACT ID digital protocol and SMS text messages when triggered. The system is completely remote controlled and it can be programmed through a local keypad or by SMS text messages sent to the system. From keybaord it s possible to listen which zones has been in alarm or which zones are not ready when arming. The main features of the system are: 24 Input Zones separately programmable and configurable ( 8 on board + 16 on remote input boards ) 8 Programmable O.C. outputs for remote and local ( by user s menu on keypad ) switching of external devices 1 Total arming program 3 Partial arming programs Compatibility with S serie devices - up to 4 keypads - up to 2 remote inputs - up to 4 remote key plugs 12 user codes 8 telephone numbers that can be programmed for vocal and/or SMS notifications 8 telephone numbers that can be programmed for transmission of digital protocol Contact ID 200 telephone that can be programmed to control a single PGM output 1 STATUS Input (SYS) used to check a remote device s state or for remote arming / disarming 1 Input with ON/OFF function that can be used for remote activation of the system (AWAY) 1 Input with ON/OFF function that can be used for partial remote activation of the system (STAY) 1 RESET Input for the local reset of alarm 1 Output for notification of GSM system ERROR 1 Output for notification of AWAY arming 1 Output for notification of STAY arming 1 LED for notification of GSM cellular network signal strength OK (Green LED) 1 LED for notification of GSM module operation (Yellow LED) 1 LED for notification of system error (Red LED) Simulated PSTN line, which allows to call with a normal touch tone telephone or connect an hardwired communicator 1 Output for RING simulation of entering calls, which can be used for connections with other devices User Menu operation guided by vocal prompts Possibility to trigger an output by calling the system from one of the programmed telephone numbers. Possibility to send SMS to the system from a certain telephone number to programme or change parameters, arm / disarm the system, enable/disable PGM outputs, query its status: to do any of these operations a password is required. Once the SMS has been received, the system sends an SMS back to the first number to confirm the action. Possibility to trigger one or more output by calling the system with a single ring from one of the programmed telephone numbers. System waits for a single ring and recognizes the associated telephone number, from which the call has been performed. Once the output has been activated the system will ring back the calling telephone to confirm the action. SIM card credit remaining control
2 index DESCRIPTION... INDEX... 2 KEYBORD USER MANU... 3 SPEECH MENU... 4 ARM / DISARM THE CONTROL UNIT BY KEYPAD... 5 SIGNALLING LED ON KEYPAD... 6 ARM / DISARM THE CONTROL UNIT BY REMOTE PLUG... 6 PROXIMITY PROXIMITY SMALL... 7 MENU EVENTS... 8 read events... 8 MENU INPUT STATUS... 8 MENU ACTIVATE OUTPUTS... 8 MENU CHANGE PERSONAL CODE... 8 KEYS PROGRAMMING... 8 DELETE KEYS... 8 MANAGEMENT SIM CREDIT... 9 MENU DATE / TIME... 9 date / time... 9 PLANNING AND MANAGEMENT BY SMS MESSAGES operations - user use of sms text messages for remote programming ARM / DISARM THE CONTROL UNIT VIA GMS how to write a programming sms CALLS AND MANAGEMENT BY VOICE GUIDANCE call to the system user vocal menu EVENTS LIST
3 KEYBOARD - USER MENU PERSONAL CODE Down Arrow (V) ARM SYSTEM (V) (DEFAULT user 01= ) USER Code = Total 2= Partial 02 1= Partial 01 3= Partial 03 Note: in order to exclude some inputs press * on keypad and select the input with Cancel key MENU EVENTS (V) INPUT STATUS (V) Enter ( ) [ 01 ] Input Nr 01 = Opened input = Closed input ACTIVATE OUTPUTS (V) ( ) D = Deactivated E = Activated I = Pulsed Activated - = Disable ( assigned specific function ) CHANGE PERSONAL CODE ( ) CODE: User Nr xx (V) KEYS PROGRAMMING (V) ( ) PROGRAM KEY * Prog. # Esc KEYS DELETING (V) ( ) DELETE KEY * Go # Esc CREDIT MANAGEMENT Tel. TIM CHANGE VOLUME (V) ( ) VOLUME Level 3 Tel. VODAFONE 404 Tel. wind 4155 Speakerphone 0 Tel. other MENU DATE/TIME ( ) Sun 01/01/00 00 : 00 : 00 Sms TIM PRE CRE SIN Sms VODAFONE Sms WIND SALDO 3 Sms OTHER
4 SPEECH MENU Press # key Dial personal code Press # key Code wrong Personal code wrong Code ok Dial 1 to act on the system 1 = arm partial 1 2 = arm partial 2 3 = arm partial 3 4 = arm total 5 = Disarm # = to esc System armed: total / partial System disarmed Dial 2 to use the remote controls Select output # = to quit Dial 1 to enable Dial 2 to disable Dial 3 to enable with pulse Output 1 enabled Output 2 disabled Output 3 enabled with pulse Dial 3 to check the status of the system 1 to check the status of the system 2 to check the status of the zones 3 to check the status of the outputs # to quit System Status = System armed / disarmed Inputs = SYS ( to record ); from 1 to 24 opened / closed Outputs = from 1 to 8 enabled / disabled Dial 4 to connect to a remote system Wait 4
5 ENTER AND MOVE THROUGH THE MENU Key in the user code ( default) and confirm with RETURN ( ). ENTER CODE [ ] Use arrows keys up and down ( ) to move to the various submenus. Press RETURN ( ) to modify the menu. Use the keypad to key in numbers and alphanumeric strings. Use the CANCEL ( ) key to erase parameters or to activate the squares assignment ( ). Use the # to exit from the menu; after 60 of inactivity the system automatically returns to home screen. ARM / DISARM THE CONTROL UNIT BY KEYPAD MENU ARM SYSTEM It s possible done four arming types: total (fig. 1), Partial 1.2 or 3 (fig. 2). Press RETURN ( ). Select 0 for Total, 1 for Partial 1, 2 for Partial 2, 3 for Partial 3. Confirm with RETURN ( ). The display will show the exit time remaining (fig. 3). when the system is armed the display will indicate the date, time and the program armed (ex in Figure 4). fig.1 PROGRAM: Total fig.2 PROGRAM: Partial 01 fig.3 ARMING fig.4 01/01/10-12:00 ON GOING... [30] Total Armed To disarm the system simply re-enter your personal code (default ). In the case of inputs left open the system will notify you and ask how to act. In the figures below there are two zones remained open; the control unit asks what to do. 02 Unready Zones 1 -> Include 02 Unready Zones 2 -> Exclude 02 Unready Zones 3 -> Select 5
6 SIGNALLING LED ON KEYPAD The keypad has 3 leds: Yellow Led -- system status: armed, disarmed Red Led -- memory events: if turned on, there is ana event to read, otherwise there are not events. Green Led -- indicates the status of the zones (if turned on,all the zones are closed). ARM / DISARM THE CONTROL UNIT BY REMOTE PLUG The figure below shows the indications given by the 4 LEDs of the plug. To total arm the unit just insert the key and remove it when the first three LEDs are lit. When the system is armed, the LEDs remain lit. To Partial arm the unit simply insert the key and remove it when the Partial corresponding led is lit: Partial1 orange, Partial2 yellow, Partial3 red. When the system is partialy armed the corresponding LED lights up. Please note that the green LED indicates that all inputs are closed and that the Alarm Memory signaling (simultaneous flashing LED orange, yellow and red) is detected only when the system is armed. The alarm memory is reset after a disarming of the system (by keyboard, remotely by phone or by SMS), or after reading the event log. 6
7 PROXIMITY Led signalling system status (arm/disarm): - all ON = total arm - 1 led from left orange = program 1 arm - 2 led from left yellow = program 2 arm - 3 led from left red = program 3 arm 4 led from left green = inputs status (turned on when all zones are closed) Connecting led, used to notify the key reading and they stay ONn to signal that the reader is working. It s possible to do a new operation when these leds are all OFF. Way of working: Move the key (mod. Beatle) near the reader, all the connecting leds turn on and also the signalling leds turn on. Remove the key when is visualized the type of arming chosen (total = all3 leds on, partial1,...) note: close all the tampers in order to do the system working correctly. PROXIMITY SMALL All OFF Led signalling Arming - all on= total arm -- orange led on (right bottom part BD) = program 1 - orange yellow on (left top AS) = program 2 - red led on (right top part AD) = program 3 - green led on (left bottom part BD) = status zones: (on when zones are in standby) During an alarm all the leds except for BS flash. 7
8 MENU EVENTS EVENTS READING With this menu it is possible to read in a chronological way all events from the last happened to the older one. Once in the menu use arrow keys up and down to scroll all events. MENU INPUT STATUS With this parameter you can check the status of the inputs (open or closed). once you enter the menu, press ENTER ( ), and use the arrow keys to scroll through the open zones. MENU ACTIVATE OUTPUTS With this parameter you can activate the outputs planned in advance. once you enter the menu, press ENTER ( ), and use the arrow keys # and * to scroll the output to be activated, with the arrow keys up and down you can turn in the following ways: up arrow = output stably activated --> E symbol down arrow = output pulsed activated --> I symbol output deactivated --> D symbol MENU CHANGE PERSONAL CODE With this parameter you can change the personal code. once you enter the menu, press ENTER ( ), and use the number keys to change your code. KEYS PROGRAMMING With this parameter you can program keys and / or transponder. after entering the menu, press ENTER ( ) to access to the form of activation: = to start the process of key writing # = to interrupt the process of key writing To program press the activation button and insert key, or bring it closer if it s a proximity key; wait until the LEDs turn off, pull the programmed key. Repeat for all keys in possession. PROGRAM KEY Prog. # Esci DELETE KEY With this parameter, you can cancel your key code. once you enter the menu, press ENTER ( ) for access to the form of cancellation: = to start the process of key cancellation # = to exit the process of key cancellation After performing this procedure the code entered on the key no longer works. 8
9 MANAGEMENT SIM CREDIT With this parameter you can know the remaining credit of the SIM ( it works for the major mobile operators ) and insert the parameters for the request. For the 3 main italian operators the parameters are inserted by default. For all the other providers, there are the Tel.Other Menu and SMS Other Menu The value of available credit is updated every time the panel makes an operation (vocal/sms/cid). The SMS received by the provider is displayed. once you enter the menu, press ENTER ( ), to enter the parameter: use this button to request the credit; after a few moments you will see on display the requested information. It s possible to define a threshold value.each time this value is reached, the panel can send a SMS to notify the reachment of the threshold. MENU DAY & TIME DAY AND TIME With this parameter it is possible to change date and time of the system. after entering the menu, press ENTER ( ) to change press ENTER ( ) to enter the day of the week (1 for Mon, 2 for Tue... 0 for Sun) press Right arrow to enter in sequence day / month / year / hour / minute confirm with ENTER ( ) 9
10 PLANNING AND MANAGEMENT BY SMS MESSAGES C24 gsm can also be programmed and managed through SMS messages.sending an SMS to the number of dialer you can: program the system in its entirety (except for Contact ID) toggle open-collector outputs check the status the whole system 24 gsm può essere programmato e gestito anche tramite messaggi SMS. The operations carried out are divided into: user operation technical operation USERS OPEATIONS The user can arm / disarm the system, enable and disable (permanently or pulsed) outputs of the system, monitor all the inputs of the dialer, check the status (on / off) of equipment external to the dialer, change the personal code to access the voice menu, allow the installer to remotely reprogram the controller. USE OF SMS TEXT MESSAGES FOR REMOTE PROGRAMMING All the messages conveyed to the system must have a determined structure, otherwise programme it would fail. Firstly they must contain a declaration of personal code. Example: UPWD: User Password, TPWD: Technical Password If the message contains one or more values for the parameters, their structure must be the following: ID[.index] OPERATOR [value ] ID = is the parameter identified by an alphanumeric code (example: OUT is the command needed to change the status of an output, INMODE is the command to change Input Type). [.index] = is the number of ID previously mentioned, therefore this is the output, input, telephone, password, etc. number (example: INMODE.1 = INPUT 1 TYPE). Many IDs need the.index (e.g. IN.3, EXTTEL. 25, etc. ) but many do not (CPWD, LIFETEST, etc.). Operator = this brings about a certain operation on parameter identified by ID. : means entering, and is used for passwords (example: UPWD:111111) = means a setting (example: OUT.1=ON switches on output 1)? is a request of information (example: IN.1=? Asks for the input 1 status) [value ] = indicates the commands that can be used; see the list below: ON OFF P O C B a b c = enable (outputs) = disable (outputs) = enable with pulse (outputs) = normally opened (inputs) = normally closed (inputs) = 1K EOL (inputs) = answer confirmation (on telephone numbers) = direct access to user menu (on telephone numbers) = automatic reset of the call cycle (on telephone numbers) 10
11 At each SMS text message, the system can answer with different messages as feedback: OK command carried out *?* command non recognized *LOCKED* no user authorization FAIL not possible to carry out the command (example: there are no privilege for its execution) ON refers to the enabled status of an output OFF refers to the disabled status of an output OP refers to the open (enabled) status of an input CL refers to the closed (disabled) status of an input ARM / DISARM THE CONTROL UNIT VIA SMS In order to arm or disarm the system it is needed one user code of type master. UPWD: ALARM=T TOTAL ARMED UPWD: ALARM=1 PARTIAL1 ARMED UPWD: ALARM=2 PARTIAL2 ARMED UPWD: ALARM=3 PARTIALE3 ARMED UPWD: ALARM=- DISARMED UPWD: ALARM? SMS SYSTEM STATUS NOTIFICATION 11
12 HOW TO WRITE A PROGRAMMING SMS To give a command through an SMS, a few simple rules must be taken into account. Programming SMS text messages can be sent by the technician (to set system parameters) as well as by the user. For example, if the second input needs to be associated to type EOL: UPWD: LOCK=OFF this command enables programming through SMS for 20 minutes Now it is possible for the technician to give other commands, always preceded by the password: TPWD: INMODE.2=B this command assign type EOL to the second input. As you see from the example, EACH COMMAND HAS TO BE SEPARATED FROM THE PREVIOUS AND THE FOLLOWING ONE BY AT LEAST ONE SPACE AND NO SPACE HAS TO BE PRESENT IN A SINGLE COMMAND. It is possible to have spaces other than for separating commands only in the case they are between quotation marks, as in the following example: Storing of telephone number 1 (with name) and options Answer Confirmation and Automatic Reset of the Call Cycle: TPWD: TEL.1= MARC MOBILE ac From the example it is clear that a space has to be used between the telephone number and its options -if there are any-, therefore if you want to store a telephone number with relative options you have to use quotation marks. Quotation marks are also necessary to compose a text message: Example: programming an SMS for burglary at input 1: TPWD: SMSTEXT.1= Burglary at apartment Mr. Brown Tel At each command the system will send one or more messages back including the results of the previous programming. For example if you send the following programming: TPWD: INMODE.1=C INMODE.2=C INMODE.3=C VOXTEL.1=12345 VOXTEL.2=123 VOXTEL.6 =12 VOXREPEAT=3 In this example the technical password has ben entered; inputs 1, 2 and 3 have been set as NC; speech message 1 has been linked to telephone numbers 1, 2, 3, 4 and 5; speech message 2 to telephone numbers 1, 2 and 3; speech message 6 to telephone numbers 1 and 2. At last the message repetition count has been set to 3. The system, after reception of the programming message, will immediately answer with an SMS as the following one: TPWD:OK INMODE1:OK INMODE2:OK INMODE3:OK VOXTEL1:OK VOXTEL2:OK VOXTEL6:OK VOXREPEAT:OK In case the system has not been enabled by the user for remote programming, it will send back the message LOCKED. In case the system is unable to perform a command (for example, user not authorized), will answer with FAIL. In case the system does not recognize a message (typing errors), it will answer with? 12
13 CALL AND PROGRAMMING WITH THE VOCAL MENU RECEPTION OF THE VOCAL CALL While receiving a vocal call from the system it is possible to perform several operations, depending on the programming (options) linked to the called number: NUMBER WITH NO OPTION: once the call has been answered, the dispatch is considered successful, therefore the system will call the following number. In case the user wants to enter programming, enter # before the dialler hangs up and then dial the personal code. REMARK: LISTEN AT LEAST TO THE FIRST 5 SEC. OF THE MESSAGE, OTHERWISE THE DIALLER WILL NOT NOTIFY THIS CALL AS SUCCESSFUL AND THEREFORE WILL CALL THE SAME PHONE NUMBER AGAIN. STOP A CALL WITH THE RESET CODE: once a call has been answered, PRESS # TO STOP THE MESSAGE AND DIAL THE RESET CODE (example #123#), the system will respond with the message call cycle stopped. NUMBER WITH OPTION A (ANSWER CONFIRMATION): In order to make the call to the number successful it is necessary to press #; if this is not done the system will call immediately the same number. In case the user wants to enter programming, he/she has to enter # and then dial the personal code. NUMBER WITH OPTION B (DIRECT ACCESS TO USER MENU): when the call is answered, after the message repetition, the system switches immediately to the user menu without asking the personal code. By pressing # the access will be anticipated. NUMBER WITH OPTION C (RESET OF THE CALL CYCLE): when the call is considered successful, the system will reset automatically the remaining calls. Important: when this option is activated, it is useful to activate option A as well, to be sure that the entire call cycle can be reset only by pressing #. NOTE: the above mentioned options can be entered for each telephone number; at each telephone number several options can be assigned. CALL TO THE SYSTEM If the answer is enabled, after the set number of rings, the system will accept the incoming calls, by keeping silent. Enter # and then enter the personal code. Confirm the code with #. If the code is correct the user will be introduced to the user vocal menu. USER VOCAL MENU The vocal menu can only be entered by calling the system, or when you are called by the system; it is not intended to programme, but for remote operating by users (system check, output activation). Menu 1 invites the user to arm the system. Menu 2 contains the commands to activate outputs: it is possible to enable (in steady or pulsed mode) and disable a single or more outputs. Menu 3 allow a user to check status of the inputs and SYS (enabled or open / disabled or closed) and of the outputs (enabled / disabled) in real time: their status are therefore listed by a synthesized voice. Input SYS is intended for real time status monitoring of remote devices, which are remotely switched by using the system outputs. It is also possible to record two messages corresponding to activation or shutdown (example: alarm unit on, alarm unit off ). Menu 4 allow a user to connect with a remote system (example: intercom) for two-way telephone communication. When the command is activated, ring output will be activated (for ring simulation) and, simultaneously, the automatic voice will ask to wait. When the remote system is connected the automatic voice will tell that the connection has been established and that the communication will start. 13
14 EVENTS LIST The following is a list of reported events by the system (EVENT MEMORY) User n... access by plug Slave n... access by plug Slave n... access User n... access DTMF User n... access SMS user n... access Input n... alarm Low battery Input n... short-circuit Disarmed by plug Remote disarmed Disarmed by user n... DTMF disarmed SMS disarmed Remote input n... breakdown exclusion Input n... breakdown exclusion Plug n... breakdown exclusion Keypad n... breakdown exclusion DTMF armed partial n... Total DTMF armed Remote armed partial Total remote armed SMS armed partial n... Total SMS armed Armed by plug partial n... Total armed by plug Armed partial n... Total armed AC loss Remote input n... tamper Plug n... tamper Keypad n... tamper GSM failure Programming Call cycle reset AC recovery Re-armed by plug partial n... Re-armed partial n... Total re-armed by plug Total re-armed Input n... cable-cut System tamper Tamper line 14
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16 Our products/systems comply with the essential requirements of EEC directives. Installation must be carried out following the local installation norms by qualified personnel. AMC Elettronica S.r.l. refuses any responsibility when changes or unauthorized repairs are made to the product/system. It is recommended to test the operation of the alarm product/system at least once a month. Despite frequent testing and due to, but not limited to, any or all of the following: tampering, electrical or communication disruption or improper use, it is possible for the product/system to fail to prevent burglary, robbery, fire or otherwise. A properly installed and maintained alarm system can only reduce the risk that this happens. Any GSM speech dialler or communicator, not connected to the PSTN standard telephone line, does not ensure proper communication in case of problems or limitations due to the GSM network. 16
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