Oracle ClearTrial Cloud Service Service Descriptions and Metrics August 26, Metric Definitions... 2 Trial... 2 Instance... 2

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1 Oracle ClearTrial Service Descriptions and Metrics August 26, 2014 Table of Contents Metric Definitions... 2 Trial... 2 Instance... 2 Service Descriptions... 2 Oracle ClearTrial Track -Trial... 2 Oracle Health Sciences ClearTrial Plan and Source Standard Edition -Trial... 3 Oracle Health Sciences ClearTrial Plan and Source Enterprise Edition -Trial... 4 Oracle Health Sciences ClearTrial Additional Non-Production Environment -Instance... 4 Oracle Health Sciences ClearTrial Plan for CROs-Trial... 5

2 Metric Definitions Trial: Trial is defined as a project, study or procedure that is created, modified or tracked using the Oracle Health Sciences Clear Trial s during each consecutive twelve month period (the first such period commencing at the effective date of the order). Instance: is defined as single deployment of the application. For details of deployment specific to the application please refer to service descriptions/entitlements. For Oracle Health Sciences Translational Research Center Cloud Service and Oracle Health Sciences Enterprise Healthcare Analytics, one Instance can support up to 25 Hosted Named Health Sciences Users and storage of up to 2 terabytes of uncompressed data. Service Descriptions Oracle ClearTrial Track -Trial Applicable Part #: B68344 Users of the Oracle ClearTrial Track are authorized to access the following module: Oracle ClearTrial Track Usage Limits: The is subject to usage limits based on: Oracle will provision 1 environment for this Oracle. The environment is dedicated for Service Level Targets: The has the following service level targets: ClearTrial Track

3 Your order for this Oracle is subject to the Oracle Cloud for Industries Hosting and Delivery Policies, Oracle Health Sciences ClearTrial Plan and Source Standard Edition -Trial Applicable Part #: B68342 Users of the Oracle Health Sciences ClearTrial Plan and Source Standard Edition are authorized to access the following module: Oracle Health Sciences ClearTrial Plan and Source Standard Edition Usage Limits: The is subject to usage limits based on: Oracle will provision 1 environment for this Oracle. The environment is dedicated for Service Level Targets: The has the following service level targets: ClearTrial Plan and Source Standard Edition Your order for this Oracle is subject to the Oracle Cloud for Industries Hosting and Delivery Policies,

4 Oracle Health Sciences ClearTrial Plan and Source Enterprise Edition -Trial Applicable Part #: B68343 Users of the are authorized to access the following module: Oracle Health Sciences ClearTrial Plan and Source Enterprise Edition Usage Limits: The is subject to usage limits based on: Oracle will provision 1 environment for this Oracle. The environment is dedicated for Service Level Targets: The has the following service level targets: ClearTrial Plan and Source Enterprise Edition Your order for this Oracle is subject to the Oracle Cloud for Industry Hosting and Delivery Policies, Oracle Health Sciences ClearTrial Additional Non-Production Environment -Instance Applicable Part #: B73353 An Oracle Additional Non-Production Environment provides for the hosting and maintenance of an Additional Non- Production Environment which is a reasonable replica of your Production Services Environment. The Additional Non-Production Environment is for use such as development, training and testing activities and may not be used for Production operations or stress testing. Certain programs and optional services may not be available in the Oracle Additional Non-Production Environment. The maintenance or upgrade schedule for the Oracle Additional Non-Production Environment is the same as the schedule for your Stage Services Environment. The Additional Non-Production Environment will automatically co-terminate at the end of the Services Period of Your order for production s. Usage Limits:

5 The Oracle Health Sciences Additional Non-Production Environment defined above is subject to usage limits based upon: a maximum number of Trials as defined in your order for Oracle Health Sciences ClearTrial s. Service Level Targets: The has the following service level targets: Oracle Health Sciences ClearTrial Additional Non- Production Environment Your order for this Oracle is subject to the Oracle Cloud for Industry Hosting and Delivery Policies, Oracle Health Sciences ClearTrial Plan for CROs-Trial Applicable Part #: B73352 Users of the Oracle Health Sciences ClearTrial Plan for CROs are authorized to access the following module: Oracle Health Sciences ClearTrial Plan Enterprise Edition Usage Limits: The is subject to usage limits based on: Oracle will provision 1 environment for this Oracle. The environment is dedicated for

6 Service Level Targets: The has the following service level targets: Oracle Health Sciences ClearTrial Plan for CROs Your order for this Oracle is subject to the Oracle Cloud for Industries Hosting and Delivery Policies,

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