Now Leverage Big Data for Successful Customer Engagements

Transcription

1 Now Leverage Big Data for Successful Customer Engagements

2 Revolutionize the Value of Partnership The partner challenge: Understanding customer environments to deliver better outcomes As a channel or technology partner, you re always focused on a basic challenge: How do I understand my customer s environment so I can best help them? Perhaps you ve put somebody on the customer premises to gather and analyze information, or deployed a tool onsite. Now, CloudPhysics lets you view your customer s actual infrastructure in more granular, meaningful detail than ever before. The remotely deployed, powerful CloudPhysics analytics platform lets you remove blind spots, drive deeper understanding and engagement, and provide a far better outcome. Take insights to new levels and in new directions This is a new approach for CloudPhysics technology and channel vendor partners. We help leading channel companies, hardware vendors, and service organizations take advantage of CloudPhysics analytics and discuss insights and answers with their customers to make data-driven decisions. Jeff Hausman CEO, CloudPhysics CloudPhysics delivers unprecedented visibility to show a customer the effects of a decision and in real time! We already broke new ground by helping virtual data center administrators leverage big data analytics to troubleshoot, and to optimize performance, utilization, and change management. Today, these big data analytics can deliver intelligence and help you better service your customers.

3 Data-driven intelligence means: Unprecedented transparency. Share information easily with partners and customers. Innovative capabilities. Make smarter decisions based on data analysis. Shedding light through accurate answers. Solve key operations and transformational questions.

4 Collaborate with Your Customers and Grow Value Build productive relationships with top channel companies, hardware vendors, and services organizations Our ease-to-use SaaS model with its powerful analytics platform lets you collaborate with customers more effectively than ever before and benefit from data-driven decision-making. Understanding customers environments in granular detail changes the game. With deep, relevant data at your fingertips for discussions and decisions, you can help your customers: Proactively find and fix everyday problems, preventing damage and cost Determine the ideal way to optimize performance and efficiency Assess readiness to upgrade and re-architect infrastructure Evaluate and inform cloud strategy Now you have the visibility to help customers reach smart, data-driven decisions! Superior to Proof-of-Concept in the Lab In the case of one market leading Hyper-converged Network Provider, CloudPhysics partnered to create a custom analytic that profiles production workloads and helps determine the best fit for their hyper-converged hardware offering. The CloudPhysics platform evaluates granular production performance data remotely. No need for onsite software and hardware. We can accurately simulate the requirements based on the customer s actual production usage, with complete visibility into the peaks and valleys of performance utilization in the customer s environment. This approach is far more efficient than performing a separate trial proof-of-concept in a lab and then trying to extrapolate performance needs from that non-production evaluation. Instead, CloudPhysics and the Hyper-converged Network Provider can now show the customer accurate data, simulating and predicting benefits the customer gains from deploying the hardware. Further, by keeping the CloudPhysics solution in place after the hardware deployment, the partner can show a customer the benefits achieved relative to the prior infrastructure. By sharing a deep analysis of workloads and applications, CloudPhysics delivers insights that enable the provider to understand deployment of their hardware product within a customer s environment.

5 Deliver Right-Size Solutions and Options for Each Customer Converse confidently and knowledgeably with your customers CloudPhysics lets you position and recommend a best-of-breed solution based on data-driven analysis. These insights across server, network, and storage give you rich visibility into your customers operations. Granular data collection and analysis can be transparently shared between you and your customer, so conversations center on common ground. Partners and customers can see right away how recommendations will deliver desired outcomes. CloudPhysics Partner Edition takes insights to new levels CloudPhysics Partner Edition changes the way the entire ecosystem uses data creating a whole new level of intelligence for serving your customer. Now you can view the customer environment using CloudPhysics granular analytics to understand what s actually happening. The Partner Portal lets you view the customer s infrastructure for information on inventories, lurking hazards, performance contentions, inefficiencies, and much more. Plus, CloudPhysics remote deployment and friendly, browser-based application lets you manage remotely from anywhere. Granular data collection and analysis can be transparently shared between you and your customer, so conversations center on common ground. Manage customer relationships to build trust CloudPhysics Partner Edition not only fosters insight and management of your customer relationships, it builds a unique level of trust. You and your customer share relevant intelligence for accurate details and insights on infrastructure. Dramatically Improve Service Delivery A major VAR drove an assessment program in concert with Microsoft to help customers determine the feasibility of migrating workloads to the Microsoft Azure cloud. Leveraging the CloudPhysics solution enabled remote deployment, while our data analytics helped the VAR explain and differentiate whether or not a solution made sense for a customer. The ability to explore any or all portions of the infrastructure provides the flexibility needed to determine what fits with the Microsoft Azure service catalog and what it costs leading to the best solution and improved service delivery.

6 5 15 :) Deploy in 5 minutes, Deliver Insights in 15! CloudPhysics Partner Edition deploys quickly and remotely 5 15 Minutes to Activate Minutes to Insights Five minutes after you deploy the lightweight application, you re on the way to accurate answers and cost-reduction across your entire infrastructure. It s easy to get started delivering targeted assessments to your customers. Because we re SaaS, there s no need to spend weeks or months acquiring hardware and installing complex software as for on-premise solutions. Five minutes after you deploy the lightweight application, you re on the way to accurate answers and cost-reduction across your entire infrastructure. You can retrieve and analyze information on the same platform performing different types of analysis for your end users. You see the same data that your customer sees, right in their environment. So you and your customer are on the same page for buying decisions. For example, if you are a hardware vendor you can view how customers are using your solutions, as well as other solutions. So, rather than just saying, we should deploy these hyper-converged boxes, you can actually reveal your reasoning and show how the data supports it i.e., see what fits, what doesn t, and what s the cost. Your customers will feel confident in making data-driven decisions collaboratively with their trusted partner you.

7 We solve complexity so you can get on-target insights The CloudPhysics Observer uses a card model to show change, configurations and performance metrics. This model eases the way to understanding and applying our analytics. A card is a presentation of systems data and analytics as a unit according to the relevant use case. You don t have to correlate the metadata, run simulations, or do any heavy lifting. Cards will self-tune to a changing environment and generate actionable insights for your customer s data center. Each card not only visualizes these insights it provides clear recommendations, and promotes interactive exploration through slidebars, filters, and simply drilling down for more detail. We can create custom decks for you, so that when a user deploys and logs in, they are presented with a specific set of cards that can be put right to use. Now you can instantly see key information such as servers that are incompatible with an upgrade the customer is considering. You can then help the customer improve their infrastructure without guessing or taking risks. CloudPhysics Observer s card model: No guesswork, no heavy lifting

8 Summary Cut through the complexity, so you can help your customer optimize the whole infrastructure. Whether you re troubleshooting performance, overcoming capacity issues, or addressing the potential headaches in a fast-evolving virtual environment, CloudPhysics makes sure you get fast, accurate and reliable answers for your customers. Our innovative big data analytics let you visualize customer issues quickly and clearly, pinpoint trouble spots and prevent disruptions, mitigate risk, and optimize performance in a complex environment. Leverage CloudPhysics exceptional global dataset and collection intelligence to make smart decisions in collaboration with your customer. Helping your customer apply advanced data science to their operations management challenges makes you a trusted partner in transforming their data center. CloudPhysics cuts through complexity and delivers clear, actionable insights all within minutes from deployment. About CloudPhysics CloudPhysics provides data-driven insights for smarter IT, delivering unprecedented data center analytics to a broad range of users. CloudPhysics agile, scalable SaaS solution continuously analyzes customer environments and leverages collective intelligence to yield actionable results that optimize performance, lower costs, reduce risk, and enable smarter business decisions. Headquartered in Santa Clara, CA, CloudPhysics serves thousands of end users worldwide across major industries and supports a robust partner network. For more information,