Smart Card Business Applications Healthcare and Beyond

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1 Smart Card Solutions - Make the Smart Choice Smart Card Business Applications Healthcare and Beyond Dmitriy Kruglyak President dkruglyak@aquave.com October 20, 2004 Patient Safety Consumer Directed Care Operational Efficiency Clinical Productivity Medical Research Disease Management HIPAA Compliance Ease of Integration

2 Smart Cards Business Applications: Industry in the Infancy Status Quo Solutions Aquave V3 System Hardware dependency surprises Built on interoperable standards Custom, one-off projects Hard to manage and evolve Point solutions restrict business case Technology mixed with business logic Integration is an afterthought Largely single-industry focus Smart card technology centric Sink-or-swim toolkits Fully configurable system Engineered to adapt Multiple applications amortize cost Clear separation of layers System is built for easy integration Facilitates cross-industry applications Business process centric High level API & SDK for embedding November 7, 2004 Aquave Proprietary & Confidential 2

3 Aquave V3 Platform and Solutions Clinical Administrative Marketing Security Aquave V3 Healthcare Data Elements Processes Add-On Modules Business Cases Final configurations catering to the right combination of stakeholders Aquave V3 Healthcare Single product package integrating all solution components User Interfaces System Interfaces Aquave V3 System Aquave V3 System Core technology providing shared system services foundation Smart Cards Card Readers Card Printers Desktops / Servers OS/ Databases Applications Security Services 3 rd Party Components Integratable hardware, software and services, from our partners November 7, 2004 Aquave Proprietary & Confidential 3

4 Aquave V3 Healthcare: Challenges We Address Consumerization of Care Provider Revenue Cycle Admissions Experience & Efficiency Medical Errors & Liability Physician Access & Mobility Fraud, Abuse & Identity Theft Data Consistency & Accuracy HIPAA Privacy, Security & Digital Signature November 7, 2004 Aquave Proprietary & Confidential 4

5 Aquave V3 Healthcare Clinical Modules For Physicians, Nurses, Paramedics Portable Emergency Medical Record Support Better Clinical Decisions Improve Outcomes & Patient Safety Redefine Medical Treatment Processes EMR, PPM & Medical Equipment Interfaces Administrative Modules For CFO, Business Office, PFS/Admissions Self-Service Patient Registration Streamline Admission & Reduce Losses Reduce Service Costs and Inefficiencies Optimize Revenue Cycle Processes ADT, Scheduling & Financial Interfaces Marketing Modules For CEO, Marketing, Compliance Officers CRM & Patient Loyalty Programs / Tools Increase Lifetime Value of Every Patient Enable Consumer-Directed Healthcare Reinforce Patient Relationship Processes Call Center & Marketing DB Interfaces Security Modules For IT, Security, Compliance Officers Secure Identity & Employee Management HIPAA-Compliant Identity Management Staff Productivity and Policy Enforcement Enforce HIPAA Privacy/Security Processes Directory, Policy & CA Interfaces November 7, 2004 Aquave Proprietary & Confidential 5

6 Market Strategy & Solution Roadmap Hospitals & Health Systems Government Health Agencies Consumer Loyalty Clubs Cross-Industry Adoption of Core Technology November 7, 2004 Aquave Proprietary & Confidential 6

7 Healthcare Solution Selection Criteria: Why Aquave? Ready Technology Ready Business Case Easy to Try and Deploy Flexibility & Configurability Standards Compliance Business Process Depth Long-Term Product Roadmap November 7, 2004 Aquave Proprietary & Confidential 7

8 Contact Information Dmitriy Kruglyak President, Aquave Group (Office) (Mobile) November 7, 2004 Aquave Proprietary & Confidential 8

9 Sample Screenshot: Card Issuance Administrative Administrative users users with with appropriate appropriate permissions permissions may may initialize initialize and and issue issue personalized personalized Smart Smart Cards Cards to to patients patients // members. members. November 7, 2004 Aquave Proprietary & Confidential 9

10 Sample Screenshot: Card Data Import/Export Data Data may may be be loaded loaded to to and and exported exported from from a personalized personalized patient patient // member member Smart Smart Card, Card, and and a variety variety of of data data stores. stores. November 7, 2004 Aquave Proprietary & Confidential 10

11 Sample Screenshot: Advanced Card Management Administrative Administrative users users may may be be provided provided with with advanced advanced tools tools to to view view and and manage manage each each of of the the applets applets installed installed on on the the cards. cards. November 7, 2004 Aquave Proprietary & Confidential 11

12 Sample Screenshot: Advanced Data Structure View Administrative Administrative users users may may be be provided provided with with advanced advanced tools tools to to view view and and manage manage ISO-7816 ISO-7816 file file system system on on the the card. card. November 7, 2004 Aquave Proprietary & Confidential 12

13 Sample Screenshot: Patient Profile Data Entry Patients, Patients, clinicians clinicians and and staff staff may may enter enter and and modify modify data data on on the the card, card, such such as as patient patient profile profile and and emergency emergency records. records. Permissions Permissions may may be be set set to to only only allow allow certain certain fields fields for for viewing viewing // editing. editing. November 7, 2004 Aquave Proprietary & Confidential 13

14 Sample Screenshot: Physician Order View Patients Patients may may only only view, view, but but not not modify modify their their physician physician orders. orders. November 7, 2004 Aquave Proprietary & Confidential 14

15 Sample Screenshot: Patient Card Self-Management Patients Patients may may view view their their card card status, status, change change their their PIN, PIN, as as well well as as back back up up and and restore restore card card data data to to central central server. server. November 7, 2004 Aquave Proprietary & Confidential 15

16 Sample Screenshot: Emergency Record Patient Patient emergency emergency record record opens opens on on the the page page with with the the most most critical critical patient patient health health information, information, to to help help support support emergency emergency clinical clinical decisions. decisions. November 7, 2004 Aquave Proprietary & Confidential 16

17 Sample Screenshot: Patient Profile on Smart Card Emergency Emergency record record view view also also provides provides paramedics paramedics with with information information about about current current physician physician orders. orders. November 7, 2004 Aquave Proprietary & Confidential 17

18 Sample Screenshot: Patient Record Security Certain Certain patient patient data data elements, elements, for for example example SS# SS# or or account account number, number, may may require require patient patient authorization authorization before before being being shown shown to to medical medical personnel. personnel. November 7, 2004 Aquave Proprietary & Confidential 18

19 Sample Screenshot: Physician Order Entry Physician Physician orders orders may may be be entered entered and and modified modified by by physicians physicians only. only. November 7, 2004 Aquave Proprietary & Confidential 19

20 Sample Screenshot: Rapid Registration Kiosk Patient Patient can can quickly quickly check check into into the the hospital hospital using using selfservicservice kiosk. kiosk. The The self- latest latest data data read read from from the the Smart Smart Card Card used used to to automatically automatically register register the the patient. patient. November 7, 2004 Aquave Proprietary & Confidential 20

21 Sample Screenshot: Patient Registration Queue Admissions Admissions staff staff may may track track the the queue queue of of patients patients who who registered registered with with the the card, card, and and manage manage their their status. status. November 7, 2004 Aquave Proprietary & Confidential 21

22 Sample Screenshot: Patient Registration Notes For For every every patient patient in in the the queue, queue, service service personnel personnel can can view view and and modify modify detailed detailed check-in check-in records. records. November 7, 2004 Aquave Proprietary & Confidential 22

23 Sample Screenshot: Patient Marketing Database Marketing Marketing managers managers may may browse, browse, search search and and edit edit database database of of patients patients enrolled enrolled into into a membership membership program. program. November 7, 2004 Aquave Proprietary & Confidential 23

24 Sample Screenshot: Patient Marketing Record Patient Patient marketing marketing record record can can be be set set up up to to include include variety variety of of demographic demographic data, data, depending depending on on program program needs. needs. November 7, 2004 Aquave Proprietary & Confidential 24

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