SOLUTIONS FOR HEALTHCARE PROFESSIONALS AND GOVERNMENTS
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1 SOLUTIONS FOR HEALTHCARE PROFESSIONALS AND GOVERNMENTS The number of people in need of medical care in the world is continuously increasing, as evidenced by the evolving demographic outlook in both developed and emerging countries. In this context, governments and healthcare professionals need efficient healthcare systems based on reliable, secure and traceable information. Citizens want to have access to medical care in a convenient and secure way, without having to worry about the administrative aspects and the privacy of their health information. Morpho offers field proven solutions balancing security and convenience for healthcare professionals, governments and citizens.
2 SOLUTIONS FOR HEALTHCARE PROFESSIONALS AND GOVERNMENTS KEY ELEMENTS OF A HEALTHCARE SYSTEM It is all about simplifying the exchange of information among all involved parties and avoiding administrative effort. The overall goal is shorter, faster, and more secure methods of communication. ADMINISTRATIVE EFFICIENCY Conducting all administrative tasks in the most efficient way and as fast as possible. This covers the digitalization and automation of processes. RELIABLE MEDICAL INFORMATION MANAGEMENT Accessing medical data requires accurate and secure verification of the patient s identity and the professional s accreditation, as it is essential to ensure the confidentiality and quality of service. FIGHTING FRAUD Fraud is a growing concern worldwide as it has a severe impact on the healthcare system and budgets. With that in mind, trustful identities, secure healthcare cards and secure exchange of information are fundamental for the viability of the health system. ACCESS TO HEALTHCARE SERVICES Once the above challenges are addressed, the quality of healthcare delivery to patients will be improved since professionals will focus on the administration of medical care. HEALTHCARE STAKEHOLDERS Government (local, regional, national) KEY CONSIDERATIONS IN DESIGNING A HEALTHCARE SYSTEM Healthcare Funding Public insurance Private insurance Out-of-pocket payments Charity Healthcare Delivery Citizens / Insured Members / Patients Hospitals Clinics Laboratories Pharmacies Independant Health Professionals Administration Centralized: a single state issuer for all citizens (e.g. in France) Decentralized: federal organization with different regions managing their own systems (e.g. Germany) Issuing authority Public: State manages the entire healthcare system Private: each citizen has to arrange his or her own medical insurance Other influencing factors IT infrastructure of the country Maturity of the medical eco-system: codification of care needs, drugs, and reimbursement
3 BENEFITS OF BIOMETRICS FOR HEALTHCARE SOLUTIONS Security and privacy: the best way to guarantee that each identity is associated with one and only one person Convenience: everyone has a fingerprint, a face, an iris OUR EXPERIENCE Pioneer and leader in biometric technology development (NIST benchmark) Pioneer in the smart card industry with more than 30 years of experience 20 years of experience in the healthcare market MORPHO HEALTHCARE ISSUANCE SYSTEM OVERVIEW Based on our proven field experience in the healthcare market, we can, for the benefit of our customers, supply our know-how to: REGISTRATION AND VERIFICATION Registration assisted by an operator: we provide fixed and mobile devices and user-friendly software for quick, easy and accurate registration. Mobile registration with a smartphone: an application for self-registration and digital capture of supporting documents. Issue trusted identities Embed and integrate identities into secure smart cards and systems Enable and manage the use of these identities Our solution is based on a modular approach, where each module is independent and fully scalable. These modules as presented below are secure, convenient, easy to deploy and interoperable with existing infrastructures. 1 Registration & Verification 5 4 Smart Cards health card use Card 2 management system Personalization Verification and eligibility check: once the application is completed, the background check and other verifications take a few seconds thanks to our accurate biometric algorithms SMART CARDS Product design: patient and professional healthcare cards use the latest biometric technologies, materials, operating systems (Java Card and Global Platform) and communication interfaces (contact, contactless, dual) to provide a secure and long lasting identification document that fits into existing infrastructures. Manufacturing: with seven manufacturing plants worldwide, we maintain a wide degree of flexibility and responsiveness to meet specific customer needs. DID YOU KNOW? A smart card can be the primary means of identification and authentication, but Morpho offers alternatives, such as biometrics and certificates on smartphones.
4 PERSONALIZATION CAPABILITIES We have contributed to the set-up of the personalization process for different countries by advising on the specifications of personalization equipment, designing and developing the production management system software, training and educating the staff. We have already set up such personalization sites in Germany, Ireland, Mauritania, Finland and Albania. Professional healthcare cards: this group needs to identify and authenticate, i.e. claiming the rights to access medical files as a doctor or retrieve an eprescription or erecipe in the case of a pharmacist. The professional will be able to digitally sign an invoice (need for a Public Key Infrastructure) with the same value as in the physical word. CARD MANAGEMENT SYSTEM (CMS) Morpho s CMS ensures health documents traceability and scalability over time. Our CMS manages the lifecycle of the healthcare cards and enables the card holders (patients and professionals) to update the information stored on the card as well as to report lost or stolen cards. HEALTHCARE CARDS USE A healthcare smart card offers services linked to identification, authentication and signature for both patients and professionals. Patients health card: enables patients to identify and authenticate themselves, establishing that they are the right persons to receive the medical care. The card also stores all necessary information; some of it can be accessible publicly while, more sensitive data can be accessed by authorized persons only (e.g. doctors). PATIENTS HEALTH CARD XXX XXXXXX XXXXXXX 00/00/ AUTOMATED PROCESSES EPRESCRIPTION PRIVACY ELECTRONIC SIGNATURE PROFESSIONAL HEALTHCARE CARDS XXXXXXX 00/00/0000 In addition, we offer mobile solutions in order for professionals to use their personal devices (a smartphone, tablet, etc). Thanks to the professional healthcare card or other credentials, we can create a strong ID that can then be used on the professional s own device. XXX XXXXXX ACCESSIBLE/PUBLIC DATA CONFIDENTIAL DATA AUTOMATED PROCESSES MOBILE SOLUTIONS BIOMETRIC TECHNOLOGY SERVICES ONLINE / OFFLINE ELECTRONIC SIGNATURE
5 SOME KEY PARTNERS GERMANY: IMPROVING HEALTH QUALITY TO CITIZENS Morpho supported Gematic, the German association for telematics applications for the e-health card, in the issuing and countrywide distribution of the electronic health card (egk). egk offers strong authentication of the beneficiary; prevents medical fraud and reduces operational costs of the insurance system. KEY FACTS More than 33 million egk smart cards issued Strong authentication of the beneficiary through the PIN eprescription and secure storage in the smart card Electronic signature of eprescriptions FRANCE: MODERNIZING THE HEALTHCARE SYSTEM THROUGH REDUCED ADMISTRATIVE COSTS AND WORKLOAD Morpho helps GIE SESAM-Vitale who is responsible for the industrial production process and issuance of Vitale cards. A collaboration for more than 15 years, in the modernization and improved security of its system. Between 2003 and 2014, Morpho has designed and developed four generations of smart cards. Over time, the program has enabled an increased efficiency of healthcare data processing and administrative cost savings. KEY FACTS More than 24 million Vitale 2 smart cards issued Morpho is the exclusive supplier of embedded software in the chip (since 2003) Sole card manufacturer since 2010 Cost savings in France of 1.7 billion per year Card personalization including color photographs Electronic signature of eprescription
6 Morpho 11, Boulevard Gallieni Issy-les-Moulineaux - France Phone: +33 (0) Société par actions simplifiée au capital de euros R.C.S. NANTERRE The Morpho logo and trademark are the property of Safran group. Copyright All rights reserved. Photo credits: Adrien Deneu / Morpho, Thinkstock, Fotolia - 01/15
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