CORPORATE CAPABILITY

Transcription

1 CORPORATE CAPABILITY

2 CONTENTS INTRODUCING BRI 3 OUR SERVICES 4 Protective Security and Front of House Services... 4 Consulting and Design... 4 Investigations and Auditing... 4 Training and elearning... 5 Technology and Software... 5 International Operations... 5 Sport Security and Risk Management... 5 ACCREDITATIONS 6 Quality Accredited Company... 6 Occupational Health and Safety Management... 6 Environmental Management... 6 Risk Management Compliance... 6 OUR PHILOSOPHY 8 OUR CLIENTS 9 CORPORATE STRUCTURE 10 SENIOR TEAM MEMBERS 11

3 INTRODUCING BRI BUSINESS RISKS INTERNATIONAL WAS INCORPORATED IN DURING THE FIRST FEW YEARS, THE ORGANISATION SPECIALISED IN THE PROVISION OF HIGH END SECURITY CONSULTING AND DESIGN. IT QUICKLY DEVELOPED A REPUTATION AS A HIGH QUALITY SERVICE PROVIDER AND OVER THE YEARS HAS EXPANDED ITS OFFERINGS TO INCLUDE PROTECTIVE SECURITY, INVESTIGATIONS, TRAINING AND TECHNOLOGY. Business Risks International Pty Limited (BRI) is a professional corporate security risk management services company. We provide unique, independent and comprehensive services across a variety of distinct and innovative business streams both nationally and internationally, with an emphasis on providing a quality cost effective service. Our services are tailor-made to the specific operations and needs of our clients and include Protective Services, Consulting, Training, Technology and International Operations, based upon a wealth of expertise obtained from both government, not for profit and commercial sector experience. Business Risks International has operated nationally and internationally for over 22 years. Since incorporation the company has provided in excess of eight million man hours across a wide variety of clients, and our client retention rate in excess of 90% which is a testament to the quality of service delivered. Today, Business Risks International has established and manned offices in Sydney, Melbourne, Perth, Brisbane and Singapore as well as establishing strategic partners in Asia Pacific, Africa, Middle East, North America and Europe. The number of locations serviced by our company allows for depth of service as well as support in times of emergency. Our National Operations Centre provides a 24 hour response service for all our clients nationally and internationally. Our Service Offerings Include: Protective Security and Front of House Services Consulting and Design Investigations and Auditing Training and elearning Technology and Software International Operations Sport Security & Risk Management BUSINESS RISKS INTERNATIONAL Page 3

4 OUR SERVICES BRI CAN PROVIDE A RANGE OF INTEGRATED SECURITY, SAFETY, BUSINESS CONTINUITY AND RISK MANAGEMENT AND TECHNICAL SERVICES ACROSS SEVEN CORE DIVISIONS PROTECTIVE SECURITY AND FRONT OF HOUSE SERVICES Security Officers Mobile Security Patrols Concierge, Front of House Staff Responsible Service of Alcohol Staff Corporate Event Staff First Aiders Corporate / Commercial Protection Officers Retail Security Officers Crowd Control and Event Staff VIP and Close Personal Protection Security Loss Prevention CONSULTING AND DESIGN Security Risk and Threat Assessments Business Continuity Planning Crisis Management Crowd Control and Venue Management Terrorism and Counter Terrorism Occupational Health and Safety Risk Management Project Security Management Retail Security Disaster and Emergency Planning INVESTIGATIONS AND AUDITING Computer and Data Theft and Loss Litigation Critical Loss Assessment Major Loss Identification Factual Investigations Product Recall and Contamination Covert Surveillance Compliance Auditing Forensic Investigation Undercover Operations Fraud Investigations BUSINESS RISKS INTERNATIONAL Page 4

5 TRAINING AND elearning Development of elearning training programs AQTF accredited training programs Staff security and safety training Emergency management training Staff and Contractor inductions Compliance training Hostile Environment Training Sport Security & Risk Management TECHNOLOGY AND SOFTWARE Tracknology smart-phone incident management Risk Management Analysis Risk Assessment Toolbox In Synergy Incident Management Software BCM Virtual Office Cloud Technology INTERNATIONAL OPERATIONS In-Country Security and Intelligence Reports Executive Tracking Pre-travel planning and briefings Emergency Extraction and Repatriation Training Hostile Environment Pre-travel Security Advances Incident Management and Response Consulting Services Close Personal Protection SPORT SECURITY AND RISK MANAGEMENT Security Consultant/Security Manager Anti-Corruption Travel security/team Security Training and Compliance Risk Management/Crisis Management Event Security Country Security Reports and Intelligence Venue Management Investigation/Surveillance Crowd Control Management BUSINESS RISKS INTERNATIONAL Page 5

6 ACCREDITATION QUALITY ACCREDITED COMPANY ISO 9001:2008 Maintaining Quality of Service BRI is proud to advise that our company is ISO 9001:2008 Quality Management accredited. This accreditation incorporates all companies within the BRI Group. All activities and works undertaken are in accordance with: BRI Quality Management Plan Client Relationship Management Plan ISO and Australian Standards OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT ACCREDITATION AS/NZS 4801 Committed to Safety Business Risks International is accredited to AS 4801:2001 Occupational Health and Safety Management across all divisions of service. ENVIRONMENTAL MANAGEMENT SYSTEMS ISO Committed to the Environment Business Risks International is committed to responsible environmental management and as such has been successful in obtaining its ISO Environmental Management Systems accreditation. This is BRI's third accreditation, setting the company aside from others who only seek to be certified in one State only. RISK MANAGEMENT COMPLIANCE ISO Providing the Best Practice The Quality Management systems adopted by BRI are also compliant with ISO Risk Management standard. BUSINESS RISKS INTERNATIONAL Page 6

7 OUR PHILOSOPHY BUSINESS RISKS INTERNATIONAL STRIVES TO PROVIDE CONSISTENT QUALITY OF SERVICE, MEETING AND OFTEN EXCEEDING CLIENT EXPECTATIONS. THE COMPANY S CONTINUAL GROWTH IS BASED UPON A PHILOSOPHY OF: EXCELLENCE To constantly strive to meet or exceed our clients needs and expectations INTEGRITY To be transparent and honest in all our interactions EQUALITY To afford all individuals equal respect and opportunity QUALITY To continually provide best quality advice and services FLEXIBILITY To ensure our services meet and exceed the individual needs of each client COMPLIANCE To only implement services that meet best practice, national and international standards REVIEW To constantly monitor our performance and improve our people, our services and our strategies BUSINESS RISKS INTERNATIONAL Page 7

8 OUR CLIENTS TRANSPORT Brambles Australia NSW Department of Transport NSW State Transit Authority Sydney Ferries Queensland Rail GOVERNMENT Australian Securities & Investment Commission (ASIC) City of Sydney Council Hurstville City Council NSW Department of Health NSW Police Randwick City Council Sutherland Shire Council ACIAR COMMERCIAL Australian Unity Chep Australia EyeCorp Goodman Fielder Limited QIW (Queensland) Sensis Brookfield Multiplex MEDIA Beyond Productions Global Television INSURANCE Allianz Insurance AXA Australia Cornhill Insurance (UK) QBE Insurance Zurich Insurance FINANCIAL & LEGAL ANZ Bank Commonwealth Bank Freehills Solicitors Hambros Bank Sparke Helmore Lawyers Linfox Transport NSW Roads and Traffic Authority Qantas Southern Cross Railway Authority Brisbane City Council Fairfield City Council NSW CTTT NSW Legal Aid NSW Premiers Department Rockdale City Council Willoughby Council WorkCover NSW Cargill Foods (Australia) Coca-Cola Amatil GHD Lendlease QV (Melbourne) Telstra Fairfax Media Network Ten AMP CGU Insurance IAG Insurance Territory Insurance Organisation Blake Dawson Waldron Corrs Solicitors (Hong Kong) Greater Building Society Speed & Stacey Solicitors Moray & Agnew Lawyers BUSINESS RISKS INTERNATIONAL Page 8

9 HOSPITALITY Canberra Casino Epping Club Peninsula Hotel Group Sheraton Wentworth Hotel South Sydney Juniors Leagues Club EDUCATIONAL Australian National University Bradfield College Geelong College Randwick TAFE Campus University of Sydney RETAIL Big W Dick Smith Electronics Franklins Just Jeans Lisa Ho Newslink Limited Oroton Group Prouds Jewellery Group Reject Shop Target AMPCI Warringah Mall OIL, GAS & MINING BHP Billiton Caltex Refining Co Santos Gas & Oil Western Mining Corporation SPORTS & LEISURE AFL Melbourne Cricket Club (MCC) Super League Sydney Cricket Ground Sydney International Aquatic Centre Cricket Australia Bowls Australia Grafton Cup Christmas Island Casino Grand Hyatt Melbourne Phillips Foot Restaurant St George Leagues Club Sydney Harbour Marriott Hotel Enmore TAFE Campus Kangan TAFE RMIT University University of Western Sydney Boston University Coles Diesel Harvey Norman K-Mart Lowes Manhattan Menswear Office Works Priceline Rebel Sports Tandy Electronics Westfield Shopping Centres Caltex Oil Australia Olympic Dam Project Shell Australia Eden Park (New Zealand) NSW Royal Agricultural Society Sydney 2000 Olympics Sydney Football Stadium Pony Club Australia Sports Education & Learning (SEAL) Port Macquarie Cup Queensland RNA MUSEUMS, GALLERIES & CULTURAL CENTRES Catholic Archdiocese of Sydney Hoyts Mercedes Benz NSW Art Gallery Sydney Opera House Uniting Church of Australia Australian National Maritime Museum National Gallery of Victoria Riverside Stage Brisbane Tasmania Museum & Gallery (TMAG) Young President Organisation Taronga Zoo BUSINESS RISKS INTERNATIONAL Page 9

10 CORPORATE STRUCTURE OFFICES ADDRESS PHONE National Office 23 Brisbane Street Surry Hills NSW 2010 NSW Office 101 Palmer Street East Sydney NSW 2011 Victoria Ground Floor Clarke Street Southbank Victoria 3006 Perth Level Street Georges Terrace Perth WA 6001 Brisbane Level 23, 127 Creek Street, Brisbane QLD 4000 Singapore Level 42, Suntec Tower Three Temasek Boulevard Singapore National Operations Centre 24-hour telephone service Website INSURANCES POLICY AMOUNT Public Liability Liberty International Underwriters $20,000,000 Professional Indemnity Vero Insurance Limited $10,000,000 Workers Compensation Employers Mutual (W ) LICENCING DETAILS NSW NSW Master Licence: Victoria Victorian Private Security Business Licence: S Queensland Queensland Security Firm (Class 1): ACT ACT Security Industry Master Licence: WA Security Agent s Licence: BANKERS SOLICITORS Westpac Banking Corporation Bondi Junction NSW Michael Callanan Ellison, Tillyard and Callanan Solicitors Level 4, 160 Sussex Street SYDNEY NSW 2000 BUSINESS RISKS INTERNATIONAL Page 10

11 SENIOR TEAM MEMBERS MYTCH JEFFREY MANAGING DIRECTOR Mytch Jeffrey has a strong background in policing with an emphasis on risk management for major economic, government and private sector installations. His expertise includes the formulation of business continuity crisis management, emergency, and strategic security risk management plans. Mytch is an accomplished presenter with experience in the provision of expert reports and court evidence. His particular expertise involves the review and analysis of appropriate security, safety, disaster and emergency management programs, expenditure and strategies to minimise identified risks. Mytch is regarded as one of Australia s leading practitioners in terms of strategic analysis and implementation of enterprise wide programs including business continuity, disaster management, terrorism, crime and safety. FRANK BELLOMO CHIEF EXECUTIVE OFFICER Frank Bellomo is responsible for the co-ordination of all national operations with a specific focus on human resource management, industrial relations, quality assurance, contract and financial management, business development and strategic and tactical advice. With over 20 years of experience in the safety, security and risk management industry, Frank has provided advice and strategic direction across numerous industry sectors. An Alumni at Swinburne University of technology Frank holds post graduate qualifications in Human Resource Management and various TAFE qualifications in areas of safety, security and security risk management, he has contributed widely to the security industry through participation on a number steering committees and working groups in areas of training, security operation, crime prevention and risk management A sessional Instructor in Security and Risk Management studies Frank has delivered specialised training to other organisations in areas including Counter-Terrorism awareness, conflict management Emergency Response and Event Crowd Management. BUSINESS RISKS INTERNATIONAL Page 11

12 ANDREW COOKE GENERAL MANAGER NORTHERN REGION AND ASIA PACIFIC Andrew has over 22 years experience in law enforcement and Security Risk Management on a local, national and international level. He is well versed in conducting Security Operations within culturally diverse, politically sensitive, strategically challenging environments. Andrew has comprehensive knowledge of practices and procedures in all facets of risk management, security operations and intelligence gathering. He has developed & promoted strategies for security operations; researched, developed & implemented new risk reduction techniques & methodologies; and provides professional advice and information to business units, stakeholders and/or clients. Andrew has developed and implemented effective strategies for crisis/emergency management, which range from preparedness to prevention, response and recovery planning. These crisis ranges from threat to critical infrastructure, terrorist incidents, travel & journey management, natural disasters, kidnapping and hostage, among others. As a qualified trainer is able to instruct on how to deal with crisis through planning, education and training Andrew is trained and qualified in risk/threat assessment, environmental scans, security reviews, and subsequent business continuity and recovery. He has planned, implemented & monitored security, risk & property related projects using a risk management framework. Andrew has wide-ranging expertise in managing Sport Security and Risk Management on a local, national and international level. He has worked with a number of International Sporting bodies in which he managed all facets of security. Andrew is a qualified trainer and has delivered presentations to sporting organisations which included: Travel Security, Personal Security, Risks Management, Crisis Management and Security Management. Andrew is trained and operationally proficient in hostage negotiation, kidnap and ransom management, close personal protection and counter terrorist driving. Also, qualified in the field of Counter-terrorist investigations, negotiations and high-risk protective details at local, national and international levels. Andrew has worked in a number of high risk countries i.e. Pakistan, AJK (Kashmir), India, Bangladesh, Malaysia, and Papua New Guinea and brings a wealth of knowledge and expertise in all facets of international security operations and investigations to Business Risks International. JOHN PORTOGLOU GENERAL MANAGER SOUTHERN REGION John is an experienced security and law enforcement professional with over 24 years experience in general and specialist policing and public order practices. John has spent numerous years in specialist branches of the Victoria Police, specialising in Criminal Investigations and Emergency Management. John s last assignment with the Victoria Police included heading up the Emergency Management Recovery Phase of the Black Saturday Victorian Bushfires. Prior to Joining BRI John held the position of Director of Security Grand Hyatt Hotels, where he was responsible for asset management, emergency management, security risk management, and investigations. John is considered a subject matter expert (SME) in Victoria relating to liquor BUSINESS RISKS INTERNATIONAL Page 12

13 licensing legislation and application. John holds formal qualifications in Investigations (both fraud and criminal), Occupational Health and Safety, Emergency Management, Human Resources, Economic Crime Management, Tactical Negotiation and Security Risk Management. John holds a Diploma of Business and an Advanced Diploma in Police Management. BRAD CROFT WA STATE OPERATIONS MANAGER Brad has a background in Finance and has spent a considerable amount of time overseas working in sales and marketing. Prior to this Brad, worked for American Express in the fraud department and most recently Brad worked with the Australian Taxation Office as their superannuation consultant. Brad provides management oversight to the Perth s Operations, increasing BRI s business profile whilst ensuring the company maintains and exceeds its client s expectations. SCOTT HATFIELD SENIOR CLIENT SERVICES MANAGER Scott Hatfield has extensive managerial experience, with past responsibility for the deployment and management of staff across five states while in the role of National Operations Manager for a major import/export company. Additionally Scott has ten years experience in the New South Wales Police Force specialising in areas such as brief handling and community liaison. As a Field Training Officer, Scott was responsible for on the ground training and development of New South Wales Police recruits. As BRI S Senior Client Services Manager, Scott is responsible for client service, human resource management, staff training and compliance, together with ongoing business development. STEVAN DRAGOJEVIC OPERATIONS MANAGER With over 22 years in the security industry Stevan brings considerable experience and knowledge in the key areas of customer relations and client services with a key focus on people development and sustainable business practices. Stevan has completed his Diploma in Management, Certificate IV in Workplace Training and holds his Security Risk Advisor licence; Stevan is currently undertaking his Masters of Business Administration at UTS. Stevan has the ability to determine service model(s) and key areas of difference from that of the competitors providing customers with excellent service levels. Stevan endeavors to excel in customer service by measuring the achievements of agreed service levels through regular reviews of operational systems and procedures. BUSINESS RISKS INTERNATIONAL Page 13

14 His strong people focus enables him to communicate effectively with staff members and to lead by example. Stevan strong leadership ability has seen me develop a leadership team and establish key drivers that underpin success. Stevan s aims are to promote HR initiatives to ensure constant improvements for staff e.g. training, job enhancement, improved work environment. This is supported by providing extensive training, coaching and mentoring program for staff. Stevan s ongoing commitment to OHS of employees and customer focused initiatives that enable key partnerships to be developed and nurtured, with the aim of continuous improvement and the ongoing commitment to safety and injury management. CALLAN LYNES NSW CLIENT SERVICES MANAGER Callan has extensive experience in security management, with more than 17 years in the industry. Throughout his career, Callan has managed numerous large security teams, and also ran his own security company for a period of seven years, and included several high profile clients. He has completed a Graduate Diploma in Security Science, Graduate Certificate in Security Management, is a licensed Security Consultant, and is completing his Masters in Security Management at Edith Cowan University. With more than six years experience managing the security team at the University of Technology Sydney, Callan has a unique understanding of the diversities within the University environment and the need to develop relationships within the University community. Callan has a strong customer focus and can do attitude, he strives to provide an exemplary service to clients, through developing relationships based on trust and professionalism. With a strong emphasis on ensuring the effective operations of security services by managing available resources and allocating security personnel or resources to conduct investigations into incidents or security related issues. He has a strong focus on developing people and encouraging staff members to further develop themselves through training opportunities and career challenges. He uses his strong leadership skills and security knowledge to help develop his team members and expand their capacity within the security industry. RICARDO DONATH VIC CLIENT SERVICES MANAGER Ricardo has over 15 years experience in the Military, Diplomatic security and Security Risk Management on a national and international levels. Ricardo Has worked extensively with the Israeli Government; both in the military as a member of a field intelligence special operations unit and as a part of the Diplomatic Security Service protecting diplomatic and Israeli interest in various high risk countries. BUSINESS RISKS INTERNATIONAL Page 14

15 Ricardo possesses extensive experience within the security industry in various areas including training, operations, planning, consulting, events and close personal protection. As VIC State Operations Manager, Ricardo is responsible for client service, human resource management, staff training and compliance, together with ongoing business development. LIAM FRADLEY VIC CLIENT SERVICES MANAGER Liam has worked in the security industry since 2002 with a number of major organisations including Crown Casino & City of Melbourne. Whilst at BRI, Liam has been responsible for the management of security in the prestigious QV precinct in Melbourne. Now as BRI's Victorian Account Manager, Liam contributes a valuable skill set to the BRI team. Liam possesses extensive experience within the security industry generally and Security Control Room and CCTV Camera Management in particular. He has qualifications in major event planning, public order prevention, human resource management conflict resolution and technical security. Liam's previous experience includes managing complete technical security environments (including as head of the security management team for the Melbourne QV precinct) and responsibility for both tactical and strategic security operations. IAIN COTTRELL CONSULTANT Iain s experience ranges across the banking, retail, law enforcement, consulting and insurance industries. He has provided strategy development and implementation support to Australia s major banks. Iain has assisted major insurance companies to achieve industry leading efficiency and effectiveness through strategies that increase risk detection and reduce costs. These fraud risk systems have included the establishment of an advanced analytical team for financial crime and operational risk. Iain is a member of the Association of Certified Fraud Examiners, Institute of Analytics Professionals Australia and the Association of Certified Anti-Money Laundering Specialists. Iain has qualifications in Accounting and Justice Studies. He has written numerous articles, undertaken interviews and presentations as industry spokesperson and specialist for newspapers and journals on the topics of fraud, security consulting, anti-money laundering and e-commerce security. BUSINESS RISKS INTERNATIONAL Page 15

16 NATIONAL OFFICE 23 Brisbane Street Surry Hills NSW NSW OFFICE 101 Palmer Street East Sydney NSW VICTORIAN OFFICE Ground Floor, Clarke Street Southbank Victoria PERTH OFFICE Level 3, 267 Street Georges Terrace Perth WA BRISBANE OFFICE Level 23, 127 Creek Street Brisbane QLD SINGAPORE OFFICE Level 42 Suntec Tower Three 8 Temasek Boulevard Singapore HOUR NATIONAL OPERATIONS CENTRE BUSINESS RISKS INTERNATIONAL Page 16