EEO Public File Report Midcontinent Communications Grand Forks, ND October 1, 2014-September 30, 2015 Long Term Initiatives

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1 EEO Public File Report Midcontinent Communications Grand Forks, ND October 1, 2014-September 30, 2015 Long Term Initiatives No. Date Initiative Description Scope of Involvement Personnel Involved 1 Ongoing 2 Ongoing 3 Ongoing 4 Ongoing Online advertising to target diverse candidates in North, South Dakota, Minnesota and Wisconsin. Advertising to target a wide range of candidates throughout our LEADMidco: Leadership Development Programs/Training In-House training/educational videos for managers and HR An annual membership is maintained on several websites that all Midcontinent jobs. Posted positions are ed daily through our Community and Diversity Outreach program connecting our jobs with active and passive job seekers from community partners. The community and diversity outreach partners receive jobs that match criteria they specifically requested and share the positions with the appropriate members of their organizations. Community partners include: veterans, women, minorities, individuals with disabilities, onestop centers, state workforce agencies, historically black Ensuring we are able to widely disseminate all our jobs to colleges & universities, and the state job banks a variety of audiences online to include (ESDSs). Open jobs are automatically scraped and Professional/Technical, Diversity Organizations, cross-posted to the list of sites provided to provide Minorities, People with Disabilities, State Workforce exposure to diverse local applicants at a targeted Agencies, Universities and Colleges, Veterans, Women, geographic level. etc. We advertise available positions with the state Job Service (through the Department of Labor). Midcontinent currently provides leadership development training for all managers. Examples include Conducting performance reviews, Coaching and developing employees, Completing the Talent Assessment process. The HR Compliance Counsel of Midcontinent has created a variety of short training videos for HR and managers such as: HR Compliance for Supervisors; Harassment and Hostile Work Environment; Understanding ADA Compliance; Recruiter Compliance Ensuring we are able to widely disseminate all our jobs to a variety of audiences online. Furthering education and training of people managers in Staffing team maintains membership in: VetConnect (LVER/DVOPS) Managers, Supervisors & HR Managers and Supervisor; HR Professionals 5 Ongoing LeadMidco: New Manager Program The New Manager Program includes six one-hour selfdirected online courses with intermittent follow-up learning review and Q&A facilitated by HR. The total time commitment for each new manager is about 8-10 hours over a period of six months. The program includes the following sessions: First Time Manager: Understanding a Manager's Role (Online course, self-study) First Time Manager: Challenges (Online course, selfstudy) First Time Manager: Meeting Expectations (Online course, self-study) Review of Learning, Action Planning, Q&A (Inperson or telepresence, facilitated by HR) Management Essentials: Directing Others (Online course, self-study) Management Essentials: Developing Your Direct Reports (Online course, self-study) Management Essentials: Confronting Difficult Employee Behavior (Online course, self-study) Review of Learning, Action Planning, Q&A (Inperson or telepresence, facilitated by HR) Improving the skill and competence of new managers. Developing develop skillful, influential and effective leaders who can grow and develop the company. New people managers & managers with less than 2 years' experience

2 6 Ongoing LEADMidco: FastStart Onboarding and training program for new managers at Midcontinent, attending in person or via web/conference call 7 9/29/2015 Attended local area job fair UND - Technology Career Fair 8 8/12/2015 Part 4: Customer Experience & Work Orders 9 8/5/2015 Engineers BPI - Broadband Premises 10 8/5/2015 Technician 11 7/23/2015 Engineers BPI - Broadband Premises 12 7/22/2015 Engineers BPI - Broadband Premises 13 7/2/2015 Engineers 14 7/1/2015 Engineers BPI - Broadband Premises 15 7/1/2015 Engineers 16 6/29/ /26/ /26/2015 Engineers BPI - Broadband Premises 19 6/26/2015 First Time Right Training First Time Right Level III 20 6/19/2015 Engineers 21 6/19/2015 Engineers BPI - Broadband Premises 22 6/16/2015 Technician 23 6/12/ /20/2015 Engineers 25 5/20/ /8/2015 Fiber Install and Activation New people managers begin by completing a mandatory onboarding training, also known as FastStart, to learn about important tools and resources for people managers at Midcontinent. The onboarding training is held regularly throughout the year, with attendance in-person or via telepresence/video. Once completed, each candidate will receive instructions how to access the New Manager Program and complete the learning courses. New people managers in the past year Jessica Mather, Senior Recruiter Vasily Shipunov, Field Technician I Steven Lang, Field Technician I Austin Saari, Field Technician I Musibau Ibrahim, Field Technician I Michael Coffin, Field Technician I Jon Kowitz, Maintenance Tech I James Smith, Construction Technician Stace Morse, Field Technician I Musibau Ibrahim, Field Technician I Matt Edwards, Field Technician I Benjamin Beardemphl, Maintenance Tech I Jeff Meduna, Field Technician I Matt Patterson, Field Technician I Ian Graham, William Henning, Field Technician II Gary Hamilton, Field Technician I Ryan Paulson, Technical Trainer

3 27 5/8/ /7/ /6/2015 Fiber Testing and Maintenance Advanced Technician 30 4/29/2015 First Time Right Training First Time Right Level II 31 4/29/2015 Engineers 32 4/23/2015 First Time Right Training First Time Right Level II 33 4/13/2015 Consumer Digital Electronics 34 4/2/2015 Engineers 35 4/1/2015 Engineers BPI - Broadband Premises 36 3/31/2015 First Time Right Training First Time Right Level I 37 3/20/2015 Technician 38 3/18/2015 First Time Right Training First Time Right Level I 39 3/9/ /6/ /4/ /27/ /20/2015 Engineers BPI - Broadband Premises 44 2/20/ /20/ /19/2015 Engineers BPI - Broadband Premises 47 2/12/2015 Attended local area job fair UND Spring Career Fair 48 2/5/2015 Healthy Conflict Management 49 1/29/2015 Technician Al Benjamin, Field Service Manager Kyle Christenson, Construction Coordinator Eric Wilson, Field Technician II Albert Koshney, Maintenance Tech I Albert Koshney, Maintenance Tech I Jeremy Billings, Regional Engineer Ryan Lynch, Field Engineer Arnold Cable, Field Technician I Scott Dierks, Field Technician I Gary Hamilton, Field Technician I; Jon Hollingsworth, Field Technician II Sean Jensen, Field Technician I John Murphy, Field Technician I John Beland, Field Technician I; Arnold Cable, Field Technician I Chris Hunt, Field Technician II; Sean Jensen, Field Technician I; Tanner Johnson, Field Technician I John Kays, Field Technician I; Jason Thompson, Field Technician I Mark Rodriquez, Field Technician I Nate Saari, Field Technician I Reggie Schaan, Field Engineer Jessica Mather, Senior Recruiter Curtis Kendal, Field Technician I; Aaron Kietzmann, Field Operations Manager Michael Puetz, Field Technician I

4 50 1/23/ /22/2015 First Time Right Training First Time Right Level II Chris Hunt, Field Technician II 52 1/22/2015 Engineers BPI - Broadband Premises Brandon Vanderhoff, Field Technician I 53 1/20/ /5/ /19/ /18/ /18/ /17/ /17/ /17/ /16/ /11/ /1/ /1/ /28/ /25/ /25/ /21/ /7/ /31/2014 Engineers Engineers Engineers BPI - Broadband Premises BPI - Broadband Premises Technician Stress Management BPI - Broadband Premises Technician Anthony Cervelli, Field Technician I; Michael Coffin, Field Technician I Fernando Silva, Field Technician I; James Smith, Construction Technician Brandon Vanderhoff, Field Technician I Mark Rodriquez, Field Technician I Chris Howard, Field Technician I Ryan Lynch, Field Engineer Jeff Meduna, Field Technician I Chris Mitzel, Field Technician I Stace Morse, Field Technician I Chris Mitzel, Field Technician I Matt Edwards, Field Technician I Matt Thompson, Field Technician II Matt Ranson, Schwayn Reinisch, Field Technician II; Matt Duschsherer, Technical Trainer Jason Venem, Field Service Manager Will Butler, Regional Project Manager Matt Patterson, Field Technician I

5 Wayne Klamm, Field Technician I; Kevin Kollman, Maintenance Tech I; Albert Koshney, Maintenance Tech I; Steven Lang, Field Technician I; Derrick Langerud, 71 10/30/2014 Field Technician I 72 10/27/2014 Engineers Aaron Stenvold, Field Engineer 73 10/24/2014 First Time Right Training First Time Right Level I 74 10/23/2014 First Time Right Training First Time Right Level I Brandon Lyczewski, Field Technician I 75 10/23/2014 Engineers Michael Puetz, Field Technician I 76 10/22/2014 Engineers BPI - Broadband Premises Jason Wells, Field Technician III 77 10/22/2014 Engineers BPI - Broadband Premises Nathan Ackerland, Field Technician I 78 10/17/2014 Engineers Al Benjamin, Field Service Manager; Matt Thompson, Field Technician II 79 10/16/2014 Engineers BPI - Broadband Premises Gary Graves, Field Technician I 80 10/13/2014 Digital Tech 81 10/7/2014 Attended local area job fair UND Fall Career Fair 82 10/6/2014 First Time Right Training First Time Right Level I 83 10/3/2014 Attended local area job fair Williston Job Service Job Fair 84 10/3/2014 Joe Benjamin, Field Technician II Kristi Johnson, Director of Talent Acquisition and Planning John Kays, Field Technician I Aaron Kietzmann, Field Service Manager Anthony Allen, Field Technician I

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