Polycom Solutions for Microsoft UC Environments. Polycom, Inc. All rights reserved.
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1 Polycom Solutions for Microsoft UC Environments Polycom, Inc. All rights reserved.
2 Polycom + Microsoft Momentum 70 5M 97 10M % Polycom, Inc. All rights reserved. 2
3 Polycom and Microsoft: Strategic Partners Share a vision for business productivity solutions built on standards-based platforms that provide open interoperability, flexibility, and investment protection Joint Go-to-Market and product development for current and future Microsoft platform Together we deliver end-to-end UC solutions that transform unified communications for our customers Polycom, Inc. All rights reserved. 3
4 Microsoft and Polycom: Better Together Transforming Microsoft solutions into a complete unified communications platform for enterprises Polycom solutions work in concert with Microsoft UC Lync, Exchange, Office, and SharePoint Polycom solutions empower Lync users through consistent and enhanced user experience across Lync and non-lync networks Better interoperability through Polycom contribution to UC Interoperability Forum (UCIF) for SVC codec and as a technology partner to Microsoft Direct connection to Microsoft Lync environment allows solutions that are simple to use and easy to manage, with low total cost of ownership Polycom, Inc. All rights reserved. 4
5 Polycom UC Solutions for Microsoft Voice Desktop & Conferencing Telepresence Immersive, Room, Desktop, & Mobile RealPresence Platform Video Collaboration & Management NEW CX8000 for Microsoft Lync in Lync Optimized Product Family Polycom, Inc. All rights reserved. 5
6 Polycom s Unique Architecture Solution Lowers Cost, Reduces Complexity, Increases Scalability, Provides Redundancy Polycom provides Direct Integration versus Gateway approach NO implementation complexity NO additional network overhead NO single point of failure NO additional hardware costs Conferencing Core Lync Clients Video Endpoints Lync Phones SIP Phones Polycom, Inc. All rights reserved. 6
7 Broadest Voice/Video Solutions Available for Lync Polycom, Inc. All rights reserved. 7
8 Voice Solutions for Microsoft Lync Polycom, Inc. All rights reserved.
9 Polycom Voice Interoperability Microsoft Compatible Devices Program Optimized for - CX family of devices offering a rich integrated experience by meeting stringent requirements Other compatible IP Phones - Qualified for interoperability and quality of experience without the use of gateways The Polycom Approach Offer customers optimized and compatible solutions Enable existing IP device portfolio for Lync 2010 and upcoming Lync 2013 Leverage existing features not available in CX devices Extensibility options determined by individual device capabilities Polycom, Inc. All rights reserved. 9
10 Polycom CX Family of Optimized Devices Telephony devices specifically built to work with Microsoft platform CX100 USB personal conference phone with Ultra portability CX300 Conventional enterprise-grade telephone look and feel, with USB plug-andplay ease of use CX700 Standalone executive IP phone with color touch screen display and high definition audio CX500 Common Area phone for open office areas CX600 Full featured IP Phone with large color display and Polycom HD Voice technology CX3000 Conference room device with multiple directional microphones Polycom, Inc. All rights reserved. 10
11 Next Generation Polycom SIP Phones Microsoft Qualified Devices Lync 2010 VVX 3x0/4x0/500/600 Lync 2013 VVX 3x0/4x0/500/600 Expansion Modules Sidecars for switchboard use-cases with multiple Lync contacts Modular USB Video camera for phone-to-phone video** Unique Capabilities Enhanced provisioning coupled with PIN Authentication and user credential support. VVX Media Phones 300/310, 400/410, 500, 600 Expansion Modules Polycom, Inc. All rights reserved. 11
12 Traditional Polycom SIP Phones Microsoft Qualified Devices Lync 2010: All Models Lync 2013: All models listed (except for SoundStructure: Q3 13 target) SoundPoint IP 321, 331, 335, 450, 550, 560, 650 Conference Room Devices Room Integrated Audio Deskset Expansion Modules SoundStation IP 5000, Duo SoundStructure Polycom, Inc. All rights reserved. 12
13 Polycom SIP Phones - Lync Qualified Feature Set Native Lync Features Direct Registration No gateways required Out of the Box Deployment New Lync Base Profile No configuration files required Native Lync Features available in UC Native Registration Presence Status & Control Contact List Display Contact and Group Management Hold, Mute, Transfer Voic Message Waiting Merge Active Calls Multiple Language Support NTLM Authentication TLS-DSK Authentication (WebTicket) Secure Signaling (TLS) Media Encryption (SRTP) Enterprise Voice Audio Codecs (G.711, G.722) Media over UDP & TCP Full Duplex Echo Cancellation Call Logs Call Detail Records (CDR) Monitoring Reports (QoE) Call Admission Control (CAC) In-Band Provisioning Root Certificate Download (DHCP 43) Federation Remote Worker (Edge Registration) Response Groups Firewall Traversal (ICE/STUN/TURN) Team-Call Branch Office Survivability Private Lines Dial Plan Normalization Location Services LLDP-MED E911 & VLAN Support PIN Authentication* Exchange Calendar Integration* Polycom, Inc. All rights reserved. 13
14 Polycom SIP Phones - Lync Capabilities Additional UC Features Leverage existing capabilities across multiple device models for common areas, desk workers, conference rooms, and wireless devices Registration into different SIP platforms at the same time provides easy testing and flexible user migration choices Additional UC Features Available in UC 4.1 Static IP Addressing Flexible VLAN Assignment 802.1x Authentication Custom SSL Certificate Management Group Paging Multi-Party Local Conference Calling* Push To Talk Distinctive Inbound Call Ring Tones Custom Ring Tones Additional Codec Support (G.729, ilbc) Custom APIs Custom Background & Picture Frame Browser Support Message Waiting Indicator (MWI) Remote Management FTP Firmware Provisioning Dual SIP Registration Electronic Hook Switch (EHS) Support Auto Answer/Mute Local Voice Call Recording Enhanced Diagnostics Peer-to-Peer Video Calling** Call Forwarding Settings Exchange Calendar Reminders Polycom, Inc. All rights reserved. 14
15 Device Comparison VVX500 CX600 Device Hardware Capabilities Client Software Capabilities Connectivity Ethernet only Ethernet + USB Firmware Polycom UC Software Lync Phone Edition Core Platform Polycom Design Microsoft Reference Interface Gesture-based Multi-Touch Softkeys and Menu Buttons Modalities Audio and Video* Audio only User Sign-In User Credentials, PIN Authentication USB Tether, PIN Authentication Better Together (Available on UCS 5.0) USB Tethering Storage Expansion USB Registration Lync or Open-SIP Platforms Lync Only Search Capabilities Lync Contacts only Address Book, Lync & Outlook Contacts Conferencing Experience Participate only Initiate & Manage Contact Management Click-to-Add, SIP URI Entry Click-to-Add Contact Cards Display Name, SIP URI only Rich Detail (Photos, Titles, Notes) Device Updates Out-of-Band (FTP/HTTP) In-Band (Lync Device Update Service) Application Development WebKit Browser (HTML5, CCS, JS) - Polycom, Inc. All rights reserved. 15
16 Video Solutions for Microsoft Lync Polycom, Inc. All rights reserved.
17 Polycom Video Interoperability Microsoft Lync Video Qualification Optimized for - CX family of devices offering native rich collaboration experience Video Interoperability Tested and qualified for video interoperability program The Polycom Approach Offer customers optimized and interoperable solutions Integrate existing video infrastructure (endpoints, MCUs) with Lync and other core MS infrastructure (AD, Exchange, SharePoint) Provide direct integration for best user experience, lower TCO, and less complexity for management End-to-end video solutions for enterprise as well as vertical applications, such as healthcare, education Polycom, Inc. All rights reserved. 17
18 Microsoft Native Video Endpoints CX5000 HD Collaborative meeting spaces USB Plug-and-Play Small conference rooms/informal table settings Possibly no central display/projector All/most attendees have laptops Office 365 support 360º Panorama CX7000 Lync optimized conference room experience Simple User interface AD Search, IM, Voice, Video, Collaboration Supported Ideal for collaborative meeting with video Enhanced video quality (HD with high-end optics) Supports Lync Management and Monitoring Polycom, Inc. All rights reserved. 18
19 Enhancing the Value of Lync with new CX CX5500 (Availability target: Q2, 2014) General use with laptop in rooms Standalone audio conference capability eliminates the need for a second device on the tabletop Works with Open SIP Voice platforms or Lync Server CX5100 (Availability target: Q1, 2014) USB connection to a laptop or a Lync room system Telephony via Lync Room System Polycom, Inc. All rights reserved. 19
20 Technical Specifications (comparison) CX5000 HD (2012) Active Speaker Video 720p/15fps 1080p/30fps Panoramic Video 1056 x x 288 New CX5500 and CX5100 Audio 150 Hz 7.5 khz 160Hz to 22kHz Telephony Analog (POTS) or USB USB USB 2.0 USB 3.0 CX5500 USB (via Lync client) or SIP Telephony CX5100 USB only (via Lync client) Privacy Cap None NEW Locking Captive Privacy Cap 2X video improvement with highest Polycom audio quality Polycom, Inc. All rights reserved. 20
21 Polycom CX8000 for Microsoft Lync A Microsoft Lync Room System (LRS) Software/hardware reference design defined by Microsoft Partnership with Crestron Built around Crestron RL system Enhanced with Polycom CX5100 for superior audio/video Power of Three Microsoft: Most intuitive collaboration software Crestron: Market leading room control solution Polycom: Best video/audio technology as well as worldwide channel and support network Ideal collaboration system for huddle rooms, small and medium conference rooms Polycom, Inc. All rights reserved. 21
22 Polycom RealPresence Room HDX Features H.264 High Profile support for reduced bandwidth HD 1080p, Polycom HD Voice and H.239 content sharing Polycom Lost Packet Recovery QoS technology, which helps ensure great quality even amid network issues Industry-standard protocols that connect to millions of standards-based video systems in use today Lync Interoperability Same firmware and Lync integration capabilities across all HDX desktop and room models Real-time Video (RTV) support Dual registration with H.323 and SIP Exchange Calendar support* HDX 4000, 4500 HDX 6000, 7000, 8000, 9000 Polycom, Inc. All rights reserved. 22
23 Polycom RealPresence Room Group Series Features 1080p/60 People or Content streams Redesigned, simple user interface and remote Eagle Eye Acoustic Camera H.264 SVC Support Polycom SmartPairing technology to control Group Series with tablet Lync Interoperability Same native registration approach Real-Time Video support Capability to leverage H.264/SVC with Lync 2013 Exchange Calendar support* Group 300, 500, 700 Polycom, Inc. All rights reserved. 23
24 Polycom RealPresence Immersive RealPresence Immersive Industry s most realistic and high-definition face-to-face meeting experiences for larger teams Driven by special Immersive Telepresence (ITP) software on multiple standard HDX units Only the primary codec appears in Lync directory OTX Capabilities Peer-to-Peer calling support in Lync Content shared from rooms can be seen by Lync clients ATX RPX Polycom, Inc. All rights reserved. 24
25 Polycom UC Infrastructure - RealPresence Platform RealPresence Platform is the Interoperability Engine for Lync Collaboration Server Extends Continuous Presence and High Definition conferencing to Lync clients Transcoding for different call rates, video/audio algorithms, signaling, and resolution Conferencing interconnectivity to SIP and H.323 endpoints Supports Cisco CUCM, Microsoft Lync, and Polycom environments in the same multipoint calls (through DMA) Distributed Management Application (DMA) Provides extensive scalability and redundancy features Virtualizes conferencing resources Extends peer calling capabilities out to H.323/SIP endpoints SIP trunk to multiple SIP servers Collaboration Server 800s, Virtual Edition and 1500, 2000, 4000 DMA Polycom, Inc. All rights reserved. 25
26 Polycom UC Infrastructure - RealPresence Platform Content Sharing Suite Enable Lync and standards-based (H.239/SIP BFCP) video solutions to share content together Lync client is able to send or receive H.264 content stream from Collaboration Server Virtual appliance, runs on VMWare or Hyper-V* Web-browser-based access also supported Content Sharing Suite Lync 2013 Client Lync 2010 Client Web-browser Access Polycom, Inc. All rights reserved. 26
27 Video Content Management Solutions Polycom, Inc. All rights reserved.
28 Video Content Management Companies are looking for VMC solutions integrated into their infrastructure RealPresence Media Manager Lync and SharePoint integration Content Capture Content Management Content Delivery End-User Experience Tight relationship to Lync Supports a wide variety of content sources Strong workflow for content governance* Standardize video processes with rules and automation Broad spectrum of network optimization capabilities* Easy on your network Easy for IT Staff Tightly integrated search within SharePoint Do more inside SharePoint Polycom, Inc. All rights reserved. 28
29 Bridging the Islands of Communication RMX v7.7 DMA v5.0 Polycom, Inc. All rights reserved. 29
30 Recap: Polycom Expands the Microsoft UC Portfolio Device Portfolio Audio/Video Recording Microsoft Lync N/A Local PC Recording Only Lync + Polycom Lync Optimized and Qualified Devices, Room Systems, and Telepresence Centralized, Sharepoint-integrated, content management Meeting Attendees < Enterprise-grade streaming A/V Conference Topology Video Interoperability All users connect to same MCU regardless of location/connectivity Lync-compatible SIP only RTV and low-res H.263 only Network-aware, barbelling -capable Lync, SIP, H.323, ISDN, TIP, etc. RTV, H.263, H.264, H.264-HP, etc. Polycom, Inc. All rights reserved. 30
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