Citrix NetScaler Citrix NetScaler 10.1 Quick Start Guide: MPX 8005/8015/8200/8400/8600/8800 Platform

Transcription

1 Citrix NetScaler 10.1 Citrix NetScaler 10.1 Quick Start Guide: MPX 8005/8015/8200/8400/8600/8800 Platform

2 Copyright and Trademark Notice Copyright 2013 Citrix Systems, Inc. All rights reserved. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS OR USED TO MAKE DERIVATIVE WORK (SUCH AS TRANSLATION, TRANSFORMATION, OR ADAPTATION) WITHOUT THE EXPRESS WRITTEN PERMISSION OF CITRIX SYSTEMS, INC. ALTHOUGH THE MATERIAL PRESENTED IN THIS DOCUMENT IS BELIEVED TO BE ACCURATE, IT IS PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE ALL RESPONSIBILITY FOR THE USE OR APPLICATION OF THE PRODUCT(S) DESCRIBED IN THIS MANUAL. CITRIX SYSTEMS, INC. OR ITS SUPPLIERS DO NOT ASSUME ANY LIABILITY THAT MAY OCCUR DUE TO THE USE OR APPLICATION OF THE PRODUCT(S) DESCRIBED IN THIS DOCUMENT. INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. COMPANIES, NAMES, AND DATA USED IN EXAMPLES ARE FICTITIOUS UNLESS OTHERWISE NOTED. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense. Pursuant to the rules and regulations of the Federal Communications Commission, changes or modifications to this product not expressly approved by Citrix Systems, Inc., could void your authority to operate the product. Note the FCC rules and regulations are not included for software products, such as virtual appliances. AppCache, AppCompress, AppDNA, App-DNA, AppFlow, AppScaler, Apptitude, Citrix, Citrix Access Gateway, Citrix Application Firewall, Citrix Cloud Center, Citrix Systems, Citrix XenApp, CloudGateway, CloudBridge, CloudPortal, CloudStack, EdgeSight, Flex Tenancy, HDX, ICA, MPX, ncore, NetScaler, NetScaler App Delivery Controller, NetScaler Access Gateway, NetScaler App Firewall, NetScaler CloudConnector, NetScaler Gateway, NetScaler SDX, Netviewer, Network Link, SecureICA, VMLogix LabManager, VMLogix StageManager, VPX, Xen, Xen Source, XenApp, XenAppliance, XenCenter, XenClient, XenDesktop, XenEnterprise, XenServer, XenSource, Xen Data Center, and Zenprise are trademarks of Citrix Systems, Inc. and/or one of its subsidiaries, and may be registered in the U.S. and other countries. Other product and company names mentioned herein may be trademarks of their respective companies. All rights reserved. Last Updated: November 2013 Document code: January :50:21

3 Quick Installation and Configuration Welcome to the Citrix NetScaler Application Delivery product line. Please review the following information before proceeding with installation of the MPX appliance. Before you Begin Verify that the following components and accessories are included: One NetScaler MPX appliance One accessory kit that contains: One RJ-45 to DB-9 adapter One 6 ft RJ-45/DB-9 cable One power cable Note: For Brazilian customers, Citrix does not ship a power cable. Use a cable that conforms to the ABNT NBR 14136:2002 standard. One standard 4-post rail kit Note: If the kit that you received does not fit your rack, contact your Citrix sales representative to order the appropriate kit. Note: 1G SFP and 10G SFP+ transceivers are sold separately. Contact your Citrix sales representative to order transceivers for your appliance. Only transceivers supplied by Citrix are supported on the appliance. Citrix NetScaler MPX 8005, MPX 8015, MPX 8200, MPX 8400, MPX 8600, and MPX 8800 The Citrix NetScaler models MPX 8005, MPX 8015, MPX 8200, MPX 8400, MPX 8600, and MPX 8800 are 1U appliances. Each model has one quad-core processor and 32 gigabytes (GB) of memory. The MPX 8005/8015/8200/8400/8600/8800 appliances are available in two port configurations: Six 10/100/1000Base-T copper Ethernet ports and six 1G SFP ports (6x10/100/1000Base-T copper Ethernet ports + 6x1G SFP) 3

4 Quick Installation and Configuration Six 10/100/1000Base-T copper Ethernet ports and two 10G SFP+ ports (6x10/100/1000Base-T copper Ethernet ports + 2x10G SFP+) The following figure shows the front panel of the MPX 8005/8015/8200/8400/8600/8800 (6x10/100/1000Base-T copper Ethernet ports + 6x1G SFP) appliance. Figure 1-1. Citrix NetScaler MPX 8005/8015/8200/8400/8600/8800 (6x10/100/1000Base-T copper Ethernet ports + 6x1G SFP), front panel The following figure shows the front panel of the MPX 8005/8015/8200/8400/8600/8800 (6x10/100/1000Base-T copper Ethernet ports + 2x10G SFP+) appliance. Figure 1-2. Citrix NetScaler MPX 8005/8015/8200/8400/8600/8800 (6x10/100/1000Base-T copper Ethernet ports + 2x10G SFP+), front panel The following figure shows the back panel of the MPX 8005/8015/8200/8400/8600/8800 appliance. Figure 1-3. Citrix NetScaler MPX 8005/8015/8200/8400/8600/8800 appliance, back panel 4

5 Citrix NetScaler 10.1 Quick Start Guide: MPX 8005/8015/8200/8400/8600/8800 Platform Configuration Requirements Installation Determine the following information for performing the initial configuration. NetScaler IP address (NSIP): The management IP address of the appliance. The default NSIP address is Subnet IP address or Mapped IP address: The IP address used by the appliance to represent the client when communicating with a server. Default gateway: The IP address of the router that forwards traffic out of the appliance s subnet. The default gateway should be in the same subnet as the NSIP address. Root password: The root user (nsroot) has full administrative privileges on the appliance. The root password is used to authenticate the root user. The default root password is nsroot. You can change this password during initial configuration of the appliance. Installation involves rack-mounting the appliance, installing transceivers (if available), and connecting the appliance to the network and a power source. Note: The appliances illustrated in the installation instructions might not represent the actual NetScaler appliance. Rack Mounting the Appliance The appliance is shipped with rack-rail hardware. This hardware consists of two inner rails that you attach to the appliance, one on each side, and a rack-rail assembly that you attach to the rack. The following figure illustrates the steps involved in mounting the Citrix NetScaler appliance to a rack. 5

6 Quick Installation and Configuration Figure 1-4. Rack Mounting the Appliance Appliance Precautions Determine the placement of each component in the rack before you install the rail. Install the heaviest appliance first, at the bottom of the rack, and then work upward. Distribute the load on the rack evenly. An unbalanced rack is hazardous. Allow the power supply units and hard drives to cool before touching them. Install the equipment near an electrical outlet for easy access. Mount equipment in a rack with sufficient airflow for safe operation. For a closed or multiple-unit rack assembly, the ambient operating temperature of the rack environment might be greater than the ambient temperature of the room. Therefore, consider the lowest and highest operating temperatures of the equipment when making a decision about where to install the appliance in the rack. Rack Precautions Make sure that the leveling jacks on the bottom of the rack are fully extended to the floor, with the full weight of the rack resting on them. For a single-rack installation, attach a stabilizer to the rack. For a multiple-rack installation, couple (attach) the racks together. Always make sure that the rack is stable before extending a component from the rack. Extend only one component at a time. Extending two or more simultaneously might cause the rack to become unstable. 6

7 Citrix NetScaler 10.1 Quick Start Guide: MPX 8005/8015/8200/8400/8600/8800 Platform The handles on the left and right of the front panel of the appliance should be used only for extending the appliance out of the rack. Do not use these handles for mounting the appliance on the rack. Connecting a NetScaler Appliance to the Network Connect the interfaces on the appliance to the network ports on the appropriate switches by using Ethernet/fiber optic cables. Figure 1-5. Connecting a Citrix NetScaler appliance to the network Warning: Connecting multiple network ports to the same switch or VLAN can result in a network loop. Note: By default, the NetScaler MPX appliance is configured to use auto-negotiation. When you install a NetScaler appliance for the first time, be sure to configure your other equipment to use auto-negotiation for the ports that are connected to the NetScaler appliance. After initial logon and configuration, you can choose to disable auto-negotiation. Connecting an Appliance to a Power Source Connect the power cable to one of the inlet receptacles on the back of the appliance and connect the other end of the power cable to a power outlet. If your appliance has more than one power supply, repeat this process. All models function properly with a single power supply, except the MPX 22040/22060/22080/22100/22120 platform which needs two power supplies for proper operation. The extra power supply on some models serves as a backup. The Citrix logo and LCD on the front of the NetScaler illuminate after the appliance starts, and the LCD indicates the operational status of the appliance. 7

8 Quick Installation and Configuration Figure 1-6. Connecting a Citrix NetScaler appliance to a power source Note: If you want to upgrade to the latest release of the system software before proceeding, see "Upgrading or Downgrading the System Software." Electrical Safety Precautions Caution: During installation or maintenance procedures, wear a grounding wrist strap to avoid ESD damage to the electronics of the appliance. Use a conductive wrist strap attached to a good earth ground or to the appliance. You can attach it to the connector beside the ESD symbol on the back. Basic electrical safety precautions should be followed to protect yourself from harm and the appliance from damage. Be aware of the location of the emergency power off (EPO) switch, so that you can quickly remove power to the appliance if an electrical accident occurs. Use a regulated, uninterruptible power supply (UPS) to protect the appliance from power surges and voltage spikes, and to keep the appliance operating in case of power failure. Do not work alone when working with high voltage components. Always disconnect the appliance from power before removing or installing any component. First shut down the appliance, and then unplug the power cords of all the power supply units. As long as the power cord is plugged in, line voltages can be present in the power supply, even when the power switch is OFF. Do not use mats designed to decrease static electrical discharge as protection from electrical shock. Instead, use rubber mats that have been specifically designed as electrical insulators. Make sure that the power supply cords include grounding plugs and are plugged into grounded electrical outlets. Make sure that the power source can handle the appliance's maximum power consumption rating with no danger of an overload. A reliable ground must be maintained at all times. Therefore, the rack should be grounded. Pay particular attention to power supply connections other than the direct connection to the branch circuit (for example, connections to power strips). 8

9 Citrix NetScaler 10.1 Quick Start Guide: MPX 8005/8015/8200/8400/8600/8800 Platform Setting Up Connectivity Connect the appliance to a management workstation or the network by using the NetScaler configuration utility, the command-line interface (CLI), or the LCD keypad. Log on to the appliance as nsroot. For initial configuration, use nsroot as the administrative password. For subsequent access, use the password assigned during initial configuration. Configuration Utility Setup To set up the appliance by using the configuration utility, you need a management workstation or laptop configured on the same network as the appliance. To run the configuration utility, the Java RunTime Environment (JRE) version 1.4.2_04 or later must be installed on the workstation or laptop. Note: The Setup Wizard automatically opens upon logon when the appliance is configured with the default IP address, when licenses are not installed on the appliance, and when either a mapped IP address or subnet IP address is not configured. To configure the NetScaler by using the configuration utility 1. Connect the NetScaler to a management workstation or network. 2. Open a browser and type: Note: The NetScaler is preconfigured with the IP address In User Name, type nsroot. 4. In Password, type nsroot. 5. In Deployment Type, select NetScaler ADC. 6. In the Setup Wizard, click Next and follow the instructions in the wizard to configure the basic parameters, such as IP address, netmask, and gateway. 7. To confirm that the NetScaler is configured correctly, you can either ping the new NetScaler IP address (NSIP) or use the new NSIP to open the configuration utility in a browser. CLI Setup To set up the appliance by using the command-line interface (CLI), connect the 6-foot RJ-45/DB-9 serial cable to the console port. Access the command line with a terminal or terminal emulator with the following settings: Baud rate:

10 Quick Installation and Configuration Data bits: 8 Parity: None Stop bits: 1 Flow control: None Log on to the NetScaler with the following credentials: User name: nsroot Password: nsroot To configure the NetScaler by using the command line interface At the command prompt, type: set ns config -ipaddress<ipaddress> -netmask<subnetmask> add ns ip<ipaddress> <subnetmask> -type<type> add route<network> <netmask> <gateway> set system user <username> -password save ns config reboot Example set ns config -ipaddress netmask add ns ip type snip add route set system user nsroot -password Enter password: ***** Confirm password: ***** save ns config reboot Note: For information about deploying a high availability (HA) pair, see "Configuring High Availability." LCD Keypad Setup To set up the appliance by using the LCD keypad on the front panel of the appliance, press the "<" key on the keypad, and enter the following initial settings in the order shown: 1. Subnet mask 10

11 Citrix NetScaler 10.1 Quick Start Guide: MPX 8005/8015/8200/8400/8600/8800 Platform 2. NSIP address 3. Gateway The subnet mask, NSIP, and gateway values are saved in the configuration file. You can then use the NSIP to connect to the appliance remotely. For more information, see "Hardware Installation." Note: For information about deploying a high availability (HA) pair, see "Configuring High Availability." Changing the Administrative Password The default user account is the administrative account, which provides complete access to all features of the Citrix NetScaler appliance. Therefore, to preserve security, the administrative account should be used only when necessary, and only individuals whose duties require full access should know the password for the administrative account. Citrix recommends changing the administrative password frequently. In the configuration utility, you type the password. In the NetScaler command line, you are prompted to enter the password. To change the administrative password by using the NetScaler configuration utility 1. On the Configuration tab, in the navigation pane, expand System, and then click Users. 2. In the Users pane, click the default user account, and then click Change Password. 3. In the Change Password dialog box, in Password and Confirm Password, type the password of your choice. 4. Click OK. To change the administrative password by using the NetScaler command line At the NetScaler command prompt, type: set system user <username> {-password } Configuring the LOM Port For initial configuration of the lights-out management (LOM) port, connect to the port's default IP address and change it to the address that you want to use for remote monitoring and management. Also specify the administrator credentials and the network settings. 11

12 Quick Installation and Configuration Note: The LEDs on the LOM port are unoperational by design on all MPX platforms, except MPX 22040/22060/22080/22100/ To Configure the NetScaler LOM Port 1. Connect the NetScaler LOM port to a management workstation or network. 2. In a web browser, type: Note: The NetScaler LOM port is preconfigured with the IP address and subnet mask In the User Name box, type nsroot. 4. In the Password box, type nsroot. 5. In the Configuration tab, click Network and type values for the following parameters: IP Address IP address of the LOM port. Subnet Mask Subnet mask used to define the subnet of the LOM port. Default Gateway IP address of the router that connects the LOM port to the network. 6. Click Save. Power Cycling the Appliance You can remotely turn off the appliance and turn it back on. The result is similar to pressing the power button on the back panel of the appliance for less than four seconds. The appliance's software performs a graceful shutdown. All operations on the appliance are stopped, no new connections to the client or server are accepted, and all existing connections are closed. To power cycle the appliance 1. In a web browser, type the IP address of the LOM port. 2. In the User Name and Password boxes, type the administrator credentials. 3. In the Menu bar, click Remote Control. 4. Under Options, click Power Control, and then click Power Cycle System. 5. Click Perform Action. 12

13 Citrix NetScaler 10.1 Quick Start Guide: MPX 8005/8015/8200/8400/8600/8800 Platform System Specifications The following table summarizes the specifications of the NetScaler MPX 8005/8015/8200/8400/8600/8800 appliances. Specifications MPX 8005/8015/8200/8400/8600/8800 Processors Memory 1 quad-core processor 32 GB Number of power supplies 1 AC power supply input voltage, frequency, and current VAC Hz 2.5 A Maximum power consumption Heat dissipation Weight Height Width Depth 450 W 630 BTU per hour 32 lbs 1U EIA 310-D for 19-inch racks 61 cm Operating temperature (degree Celsius) 0-40 Humidity range (non-condensing) 5%-95% Safety certifications EMC & susceptibility Environmental compliance TUV FCC (Part 15 Class A), CE, C-Tick, VCCI-A RoHS, WEEE 13

14 Quick Installation and Configuration Additional Information A complete set of NetScaler documentation is available on Citrix edocs at support.citrix.com/proddocs/topic/netscaler/ns-gen-netscaler-wrapper-con.html. To contact Citrix Support, call CITRIX ( ), or log on to MyCitrix at You will be asked for your hardware serial number as part of the support process. Detailed instructions for contacting support can be found at: resources/dynamic/sup2nd/citrix_hws_serialno.pdf. If you have comments or feedback on this documentation, please send to [email protected]. 14